Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleDelighted to use Keys & Lee for a second time to sell and buy a property. Duncan and all his team are professional, helpful and go above and beyond to provide a seamless experience. We would with out a doubt recommend this company.
Louise · 21 June 2023 · Keys and Lee
Agent replied · 20 June 2024
Hi Louise, thank you so much for taking the time to write your review. Helping you and your mum with both sales was our pleasure and I'm really happy that you're both enjoying your new homes. All the best, Duncan
★★★★★ 5/5
GoogleHighly recommend Keys & Lee . From initial meeting with Duncan and a detail valuation appraisal along with excellent photography with videos . Candice had complete ownership of buyer validation and viewings culminating in a sale .
I received weekly updates from Candice all the way from accepting an offer through to completion.
Can you get cheaper? I am sure you can but I had a stress free sale with an agent owning the process from start to finish. Money well spent in my eyes.
Duncan and Candice were excellent and I am grateful for the excellent communication, weekly updates and support answering those questions that need answering.
Thank you Duncan, Candice and the Keys & Lees team.
Rob · 21 June 2023 · Keys and Lee
Agent replied · 20 June 2024
Hi Rob, when we receive reviews like yours, it makes everything worthwhile! Thank you so much for your kind words and we really hope you're happy in your new home. All the best, Duncan
★★★★★ 5/5
GoogleWe were delighted with the smooth and pleasant way in which Keys and Lee's team handled the purchase of our new house. We received excellent guidance throughout the process and knew exactly what to do at every step. We were extremely pleased with the service provided by Duncan and his team, our agent. He was an absolute pleasure to work with! Despite challenges, he remained confident and always kept us on track. Candice and Sandra were also very supportive and responsive and kept us informed throughout the buying process. Keys and Lee is highly recommended for anyone looking to sell or buy a house. A team of professionals at their best.
- Arif and Sana.
RF · 21 June 2023 · Keys and Lee
Agent replied · 20 June 2024
Thank you for your lovely words Arif. We're really pleased that you have a great house that you and Sana can now call home. All the best for the future. Duncan
★★★★★ 5/5
GoogleHighly recommend ! Would like to praise Sandra and Charlotte for their professionalism and care for their customers ! Both have gone above and beyond to ensure we receive the best possible customer experience, and because of them, our moving journey was just as never before!
Thank you for your help and support in finding the right property for our family and for making the move such a pleasant experience !
All the best !
Mario and Marina
M · 16 April 2023 · Keys and Lee
Agent replied · 16 April 2026
Hi Mario, we're really pleased that you and your family are enjoying your new home. All the best, Duncan
★★★★★ 5/5
GoogleWe were delighted with the smooth and pleasant way in which Keys and Lee's team handled the purchase of our new house. We received excellent guidance throughout the process and knew exactly what to do at every step. We were extremely pleased with the service provided by Duncan and his team, our agent. He was an absolute pleasure to work with! Despite challenges, he remained confident and always kept us on track. Candice and Sandra were also very supportive and responsive and kept us informed throughout the buying process. Keys and Lee is highly recommended for anyone looking to sell or buy a house. A team of professionals at their best.
- Arif and Sana.
Web · 16 April 2023 · Keys and Lee
Agent replied · 16 April 2026
Thank you for your lovely words Arif. We're really pleased that you have a great house that you and Sana can now call home. All the best for the future. Duncan
★★★★★ 1/5
GoogleRating only, no written review.
Nazim · 16 April 2023 · Keys and Lee
Agent replied · 20 June 2024
Hello Nazim, Thank you for taking the time to leave a rating. Looking at our system, we cannot see that you've viewed a property with us or had a market appraisal. Please give me a call on 01708 766241 or 07969 638349 or email … More
★★★★★ 5/5
GoogleRating only, no written review.
Lawrence · 16 April 2023 · Keys and Lee
Agent replied · 20 June 2024
Many thanks Lawrence. All the best, Duncan
★★★★★ 5/5
GoogleRating only, no written review.
Vadim · 16 April 2023 · Keys and Lee
★★★★★ 5/5
GoogleAlways so helpful and polite, thank you.
Denise · 16 April 2023 · Keys and Lee
Agent replied · 20 June 2024
Hi Denise, thank you for your kind words. All the best, Duncan
★★★★★ 5/5
GoogleWe are very satisfied with this agency, we recommend it
Mariana · 16 April 2023 · Keys and Lee
★★★★★ 5/5
GoogleA difficult time made relatively easy thanks to Keys and Lee.... Charlotte was polite and on the ball. Thanks you guys
M · 16 April 2023 · Keys and Lee
Agent replied · 20 June 2024
Thank you for for taking the time to leave a review, Mr Kamal. We hope you have a great time in your new home and many thanks for your kind words about Charlotte. All the best, Duncan
★★★★★ 5/5
GoogleHi just want to say am very very happy with keys and lee state agent the customer services very nice am so thankful of everyone from key’s and lee we are so happy with them thank you so much for everything
Mahdia · 16 April 2023 · Keys and Lee
Agent replied · 20 June 2024
Thank you Mahdia for leaving your review and we're so happy that we could help you. All the best, Duncan.
★★★★★ 5/5
GoogleKeys and lee was brilliant, helped fantasticly along the whole process with moving. Nothing was to much trouble. Recommended very highly.
Toni · 16 April 2023 · Keys and Lee
Agent replied · 20 June 2024
Hi Toni, thank you so much for your review. Charlotte and everyone here at Keys & Lee hopes you enjoy your new home. All the best, Duncan
★★★★★ 5/5
GoogleI am very happy dealing with Keys&Lee Estate Agency.Fantastic service from Candice,very helpful and kept me informed on the progress of the property.Highly recommended:Keys&Lee.
Ana · 16 April 2023 · Keys and Lee
Agent replied · 20 June 2024
Hi Ana, thank you for taking the time to leave your comments. We're delighted that we could help you and we hope you enjoy your new home. All the best, Duncan
★★★★★ 5/5
GoogleVery professional. Brilliant service . Duncan and Candice have been fantastic all the way through. Highly recommend. Thank you
Mandy & Andy Aim
Mandy · 16 April 2023 · Keys and Lee
Agent replied · 20 June 2024
Hi Mandy, thank you so much for your very kind words. We're so pleased for you and Andy. All the best, Duncan.
★★★★★ 5/5
GoogleA wonderful team! Agent Candice a good woman who does her job with great pleasure! We were super happy with her services!
Aurica · 16 April 2023 · Keys and Lee
Agent replied · 20 June 2024
Many thanks Aurica for your review and we're really pleased that you found Candice incredibly helpful. All the best, Duncan
★★★★★ 5/5
GoogleCandice has been very helpful from me selling my home to the completion of it all! She was very informative & kept me up to date on the process etc.
Many thanks for all your assistance!
Horace · 16 April 2023 · Keys and Lee
Agent replied · 20 June 2024
Hi Horace, thank you for your review. We really pleased that we could help and thanks for your kind words about Candice. All the best, Duncan.
★★★★★ 5/5
GoogleWe were treated with great care & compassion throughout the sale of our late parents property. Always kept up to date and Candice was always willing to go that extra mile to keep us updated.
Phil · 16 April 2023 · Keys and Lee
★★★★★ 5/5
GoogleVery professional service. Candice was instrumental in liasing with the vendors solicitors and offered her full support in expediting the exchange / completion process. I would recommend Duncan and Candice to anyone who is interested in using the company's expert services.
Ph1ne · 16 April 2023 · Keys and Lee
★★★★★ 5/5
GoogleWe had such a brillant experience with Keys and Lee. We were always kept up to date with how our purchase was progressing. We met Candice when we first viewed our house and she helped us right through to our completion, always being so friendly and helpful. Thank you for making our first time purchase go through so smoothly!
Amy · 16 April 2023 · Keys and Lee
Agent replied · 20 June 2024
Hi Amy, thank you for taking the time to write your review and for your kind words about Candice. We're really happy that we could help you buy your new home. All the best, Duncan.
★★★★★ 5/5
GoogleFrom the start Keys and Lee guided and ensured that the process of selling our home was clearly laid out. …
Tora · 16 April 2023 · Keys and Lee
Agent replied · 20 June 2024
Hi Tora, We're all really pleased that we could help you sell your home and many thanks for your kind words. All the very best for the future. Duncan.
★★★★★ 5/5
GoogleHighly Recommend Keys & Lees Estate agents in Collier Row.
They took all the stresses away and dealt with everything for me.
Professional from start to finish. Nothing was too much trouble for them. …
Tracy · 16 April 2023 · Keys and Lee
Agent replied · 20 June 2024
Thank you Tracy for your kind words and we're really pleased that we could help you find a new lovely young family for the home. All the very best, Duncan.
★★★★★ 5/5
GoogleSold my house with Candice and Duncan, they were very helpful and supportive throughout the process. I can’t thank them enough for all of their hard work. I really appreciate the effort they have put in selling my house. Would recommend 100%!
Emily · 16 April 2023 · Keys and Lee
Agent replied · 20 June 2024
Hi Emily, We're so pleased that we could finally make this work for you and your parents. All the very best for your new home. Duncan
★★★★★ 5/5
GoogleHaving used many different disappointing agents over the years for letting my portfolio I can not recommend Keys and Lee enough !
Professional, friendly and adaptable that go that extra mile - nothing is too much trouble
The biggest difference I found with Keys and Lee from any other agent is that they actually listen and communicate so that I am always aware of what is going on through the process of renting property out through them
Charlotte and Sandra treated me like a person rather than an opportunity to generate money through fees for their company and nowadays that’s a very rare find and appreciated that although a landlord I like any potential tenant still needed support through the process
I can not recommend this agent enough in particular Charlotte who went above and beyond
100% be using them again
P · 16 April 2023 · Keys and Lee
Agent replied · 20 June 2024
Hi, thank you ever so much for your kind words about Charlotte and Sandra in our rental team. It's been an absolute pleasure to work with you. All the best, Duncan
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.