Trusted Agent profile · Lancashire
★★★★★
1,051 reviews across 2 offices and 3 platforms
Keenans Estate Agents has two offices, in Blackburn and Clitheroe (Lancashire). Together they have 1,051 reviews on three platforms, rated 4.2 out of 5 overall.
Keenans Estate Agents's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe were delighted with the outstanding service, professionalism and care provided by Keenans throughout our selling experience. All the staff are an asset to the company and were always available when needed. In particular Kieran’s input was invaluable. I would have no hesitations in recommending Keenans and using their services again in the future.
5/5
GoogleI bought my property 3 years ago through Keenans, and recently just sold!! Within days of the property going online, we had an amazing amount of interest and an unbelievable offer... I'd like to personally thank Jess and Aaron in the Sales Team for their amazing service! Lorraine in the sales prog team was wonderful throughout and ensured my sale went through as smooth as possible! Very pleased with the service and professionalism, huge thank you to Faye and her team!
1/5
TrustpilotRacist when picking buyers for vendors
Racist when picking buyers. They pick the white man over a coloured man. Gave an offer higher than the other buyer and apparently vendor is happy with other person. Absolute lies. Rang multiple each time increasing offer. Even when offer was higher they didn't accept. We should not be giving this estate agents business. It's clearly for white people. Blackburn branch is terrible. Manager Jonathan a total fool. We know how estar agents work, you aren't fooling anyone. Going against legal laws. Will be taking further action. Enough is enough.
Ibby thank you for your feedback - we have tried to contact you however we don’t seem to hold details for anyone by your name. We are of course more than happy to look into your concerns please contact us at head office to discuss the matter further
5/5
GoogleRating only, no written review.
5/5
GoogleMitchell / Johnathan @ Keenans (Clitheroe) - Thank you for your efforts in securing the sale of our property - Excellent communication and engagement
5/5
GoogleKeenan’s Estate Agents were very professional and friendly. My main contact there was Mitchel Ferguson and nothing was too much trouble for him. Very good service and would highly recommend.
5/5
GoogleGreat service. Lovely lady to deal with (Abigail) really helpful.
5/5
TrustpilotKeenans Rossendale & Fergus
Fergus from Keenans Rossendale has been very helpful in trying to find me my forever home. He has been warm and pleasant adding a little humour to each viewing, whilst remaining professional and honest. I've viewed a few properties with him so far and he recalls my specific needs and seems genuinely invested in helping me find the right home for me.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleThe whole team at Keenan’s were excellent in guiding us through the house buying process . We were kept informed at all times and any questions we had were answered in a timely and professional manner. Jonathan at Clitheroe was our main …
5/5
GoogleGreat customer service Mitchel was very Helpful and was superb with me also very professional Keenan’s are definitely the best out there.
5/5
GoogleMax pro-actively called us to let us know about a property that was new to the market. He managed to arrange a viewing for us later that day however, it was too large for us but great service nonetheless.
5/5
GoogleI am currently buying a house through Keenans and have found their staff to be both polite, efficient and most importantly keen to keep me updated. I have dealt with Max Uttley in the Clitheroe office and Ella Warmsley in the Burnley office.
5/5
GoogleCouldn’t have picked a better estate agent to buy our new house and also sell our existing house. Within the space of 72 hours Jonathon, Paula and the team have worked tirelessly to get our offer on a property accepted and also sold our …
5/5
GoogleI would like to thank all the Keenan's team at clitheroe they are always pleasant and very helpful , I would also want to thank Paula who was extremely helpful and letting me an d my son have a good look round the property I am buying ,Paula was excellent .thank you sheelagh
5/5
GoogleI’m buying a property through Keenan’s estate agent in Clitheroe. The service to date has been great. I’ve been met by Paula twice and she is really helpful and friendly. 🎄 …
5/5
GoogleKeenans arranged a very successful viewing for us last week. We travelled up from the south of England and the viewing was, as a consequence, rather lengthy! We would like to thank Richard for being friendly, helpful and patient.
5/5
GoogleWhat a brilliant company, from the phone call booking the valuation with Johnathon to Richard coming to see us! They were brilliant, we have not yet decided to sell but nothing was too much trouble for them. just wanted to say how …
5/5
GoogleHad previously dealt with Keenan’s a few years ago. Needed some information so contacted them spoke to Miannah, she was able to locate the information and forward it to me quickly, very friendly efficient service from Miannah@ Keenan’s! Thank you
5/5
GoogleThey have been great throughout, nothing was too daunting and all team members have been very supportive. Would highly recommend, they are pro active, optimistic and great at keeping you in the loop. Thank you!
5/5
GoogleLooking for a property while working full time is often difficult so I probably missed out on some lovely homes in my search. I spoke to Abigail and she listened to my requirements, sent through property profiles and, with Jess, set up viewings all on the same day. I met with David at the properties and the whole viewing process was seamless. Professional and outstanding service by all and, needless to say, I have put forward an offer on a property I saw and it was accepted.
5/5
TrustpilotProperty Management Service
I have recently acquired the services of Keenan's Estate Agents to manage a property for me. Although it is early days, they have swiftly completed a full report and given tremendous feedback on the property with detailed photos. They are punctual, swift at dealing with issues and they call you back!!! Nothing seems to be a problem to them and I feel as if I am in good hands. Thank you especially to both Callum and Simon, who have restored my faith in letting/management agents in Bury!
5/5
TrustpilotLovely friendly estate agents
We first met Simon who valued our propertyHe was really enthusiastic and we were confident he would get us the price he valued it at. We were assigned Abi. She is really nice, a great communicator and has kept us up to date with what’s happening Although we haven’t sold our property as yet, I’m quietly confident we have picked the best estate agent Fingers crossed for an impending sale
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Blackburn has the most, with 952 reviews rated 4.2 out of 5, followed by Clitheroe with 600.
