Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleRenting a new property with Kallars as of yesterday; the team, especially Lauren, were great in getting me through the process quickly and supporting me with some troubles I had doing referencing. I might not have been able to complete all the documents necessary before the move in date without her help and I'm massively grateful for it!
James · 18 September 2023 · Kallars London
Agent replied · 14 June 2024
Hi James. It is so kind of you to leave such a positive review. I'm so glad we were able to help you, especially with all the required paperwork.
★★★★★ 5/5
GoogleFirst time dealing with Kallers agency and a very positive interaction with them. Lauren was especially helpful and got things sorted very quickly and efficiently and I moved in with no problems at all. Many thanks to Lauren and the team at Kallers. Would highly recommend to anyone trying to rent in south east 😊 …
Jewel · 18 September 2023 · Kallars London
Agent replied · 14 June 2024
Thank you for your review Jewel. I will be sure to pass your comments on to Lauren in particular. Thanks again - Craig Cassidy
★★★★★ 5/5
GoogleProfessional and friendly. Chris was great! Knew his stuff and gave great advice. Thoroughly recommend 👌 …
Helen · 19 August 2023 · Kallars London
Agent replied · 14 June 2024
what a great review Helen. Thank you so much
★★★★★ 4/5
GoogleWe had a great experience with our principal agent, Thomas, who was a reassuring and friendly guide when buying our first home. He clearly cared about the sellers and wouldn’t entertain an obnoxious offer, but was also open to negotiation and handled the various bumps along the road in a professional and constructive manner. Tope and Jvon were also friendly and nice to deal with, although we had much briefer interactions with them. Craig, however, could perhaps operate with a little more finesse and patience, especially with first time buyers. Overall we are delighted with our property and grateful for the hard work of the agents.
Angharad · 19 August 2023 · Kallars London
Agent replied · 14 June 2024
Hi Angharad, thank you so much for your kind review. It is lovely to hear how pleased you were with the service you received. In these very busy and hectic times, it may come across as being rushed. However, your comments are duly noted - Craig Cassidy
★★★★★ 5/5
GoogleI used Kallars to sell my property. Tope was amazing. Great communication, always quick to respond. Really put everything into selling it.
Becky · 20 July 2023 · Kallars London
Agent replied · 14 June 2024
Thank you Becky. I will be sure to pass your comments on to Tope. Thank you for your fab review
★★★★★ 5/5
GoogleWe've rented a property managed by Kallars for the past couple of years. They've always been fast to respond to/resolve any issues, Louise especially has been really helpful, and the contractors who have been sent round have always been professional and done a good job. I'd recommend them to friends who were looking to rent somewhere in SE London.
Aaron · 20 July 2023 · Kallars London
Agent replied · 14 June 2024
thank you so much for taking the time to leave your review. It is really appreciated
★★★★★ 5/5
GoogleRating only, no written review.
Stephen · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Hi Stephen. Thank you so much for your 5 star review. I am pleased that you were so very satisfied with the service Kallars provided for you.
★★★★★ 4/5
GoogleRating only, no written review.
Alexandru · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Hi Alexandru. Thank you for your rating. Glad that you were pleased with the level of service you received
★★★★★ 1/5
GoogleRating only, no written review.
MoNiCa · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Hi Monica. I have looked into your file and can find no issues or problems that would reflect you leaving a 1 star rating. According to our records everything went well and you were satisfied with the service that you received. This has caused some confusion, so I can only assume that this rating was left in error.
★★★★★ 5/5
GoogleVery helpful and professional.
Anouk · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Hi Anouk. Thank you very much for your 5 star review. It is great to hear that you were very happy with your dealings with Kallars.
★★★★★ 5/5
GoogleCaring, friendly, professional. Will definitely use this company again.
RedRuss · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Thank you so much for your 5-star review. We will be happy to help in the future, should you need.
★★★★★ 5/5
GoogleVery helpful property agent. Respectful and good at maintaining contact.
Oliver · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Hi Oilver. Thanks for your great comments. Glad we met your high expectations. Craig Cassidy - Associate Director
★★★★★ 5/5
GoogleBeen getting amazing support on getting issues raised after moving in to new property. (Thanks Louise!)
João · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Thank you Joao. What a great review. I shall be sure to let Louise know. Many thanks - Craig Cassidy
★★★★★ 5/5
Googleamazing team, especially ms. louise flynn who is always very helpful
Gabriel · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Hi Gabriel. What a lovely review. I will be sure to pass your comments on to Louise. Thank you so much for taking the time to post your feedback. Craig Cassidy - Associate Director.
★★★★★ 5/5
GoogleGreat estate agents and in particular Louise is so quick to respond to any problems with our house. Would recommend to anyone
Fabian · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Hi Fabian.
Thank you, what a great review! I shall pass on your comments to Louise. She will be thrilled to hear how pleased you were with her work ethic and response time. Thanks again - Craig Cassidy
★★★★★ 1/5
GoogleTake advantage of students/ young buyers we have had several problems including not having curtain poles to put up curtains since we moved in people can see into the house from down the road we all feel very unsafe and they seem to not care and think because we’re young they can put our problems to one side
Ella · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
I am somewhat surprised that you have left a negative review which I feel does not accurately reflect the circumstances surrounding your tenancy. The curtain issue you refer to was raised many weeks after you moved in and was not in the original tenancy agreement and is therefore a matter for the landlord to decide upon. You mention other issues which you say were not actioned, of which I can find no record at all. Anything you did raise was dealt with immediately including a member of staff visiting you personally to talk you through setting up your boiler. As I have stated I cannot understand your negative comments and all attempts to reach you by telephone to discuss the above have been unsuccessful. Craig Cassidy, Associate Director.
★★★★★ 5/5
GoogleI rented an apartment through Kallars for nearly 4 years and never had an issue. Responsive and professional service.
Jake · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Thank you Jake for your 5star review. I am thrilled that you have had great service from Kallars for the last 4 years. Long may it continue. Thank you again for your kind words. Craig Cassidy - Associate Director.
★★★★★ 1/5
Google0 stars if I could. Haven't seen worst customer service in real estate. Very unprofessional scheduling with no flexibility and had us waiting for 30 minutes. As I said, I wish I could give 0 stars, and Jvon not friendly at all.
Andreas · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Hi Andreas and thank you for your review. Firstly I wish to apologise that you were kept waiting. As you know the property was still occupied when the viewings were taking place, which did slow up the process. A couple of the early viewings went over the allotted time, which had a knock-on effect on the rest of the day. We have since completely revised our tenant viewing processes to ensure this does not reoccur. In relation to your comments regarding Jvon, I am afraid that your feedback about him, is very far removed from this valued member of our team, who is very well thought of by customers and staff alike. I do not feel I can add anything further, as your experience bears no resemblance at all to this well mannered and very professional member of the lettings department. Thanks again for your patience on the day. - Craig Cassidy
★★★★★ 4/5
GooglePositive experience overall:
- responsive to any problems with neighbours or flat maintenance
- helpful in other instances, e.g., admin
- easy to contact
- polite and reasonable
Tom · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Hi Tom Just wanted to thank you for your review. Glad to hear of your positive experience - Craig Cassidy
★★★★★ 5/5
GoogleChris and Craig were very nice. Very patient, communicative and experienced at handling the process for me as a buyer. Would very much enjoy working with them again.
Emma · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Hi Emma. Can i just thank you very much for your 5 star review. What lovely comments. So glad that everything went so well for you. I shall of course pass on your compliments to Chris. Thanks again - Craig
★★★★★ 5/5
GoogleLouise has been more than helpful with all issues I have ever put towards her. She is friendly and gets straight to work. Thank you again for all your help since joining Kallars
Shanade · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Thank you Shanade for your great review. I am sure this will be helpful to future customers of Kallars - Craig Cassidy, Associate Director
★★★★★ 5/5
GoogleI have been dealing with Kallars for many years, as a landlord and recently as a seller. If you want a team that will go the extra mile for you, then use Kallars. Landlord or seller, owning a property can be very trying, but Kallars always found solutions and their knowledge has been invaluable. Special thanks to Chris, Thomas, and Andrew.
Jason · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Jason, thank you so much for your great comments. I shall be sure to let Chris, Thomas and Andrew know how helpful they were to you. Thank you again. Craig Cassidy.
★★★★★ 1/5
GoogleI rented with kallars for several years… AVOID. Firstly, there’s someone there called Thomas who is one of the rudest humans I’ve ever dealt with. He’s just that type of horrible-entitled that will make your blood boil.
Secondly, Every time it’s been time to renew the contract, we have gone through at least a week of Kallars messing with us saying “the landlord” wanted X, Y or Z *immediately* in order to renew the contract, and every time we were on the verge of getting booted out with all our furniture within a day or two. Every contract renewal, this character Thomas had me in literal floods of tears at least two or three times. Eventually Thomas made it: we were renewing the contract, left the flat for a few days while they repainted the walls, and the day before we were due to come back in, Thomas told us “the landlord” had someone else and we had lost the flat. (We were really good tenants btw)… Literally the day before.
Thomas avoided me on the phone for a good month after that, and it took him another few weeks of lying out of his a** to send me the deposit.
Like I said… AVOID. At least as long as Thomas works there.
Eliane · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Eliane, thank you for taking the time to leave such a detailed review. My response is significantly more concise however, as unfortunately upon renewal, you failed to pass the reference checks. Therefore it was not possible to proceed with your tenancy. I hope this clears up any uncertainty. Craig Cassidy - Associate Director
★★★★★ 5/5
GoogleIf you’re even thinking of selling your home in Deptford / Lewisham, go no further than Kallars. They will give you an honest market read of your home’s selling potential and will design a personalised selling strategy that works best for your specific property.
They helped me navigate an increasingly difficult selling market in 2022, found me a suitable buyer and got us to a final price in good order. They also took full charge of handling inquiries and getting us to the finish line in a challenging interest rate environment.
Special thanks go out to Chris Whitfield and Craig Cassidy for getting this done. I’d hire you guys again in a heartbeat!
Kevin · 15 June 2023 · Kallars London
Agent replied · 14 June 2024
Hi Kevin. Thank you for your great review. I remember you well and I shall ensure that Chris is made aware of your positive feedback. Thank you again for taking the time to leave 5 stars. Craig Cassidy - Associate Director
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