Trusted Agent profile
★★★★★
395 reviews across 2 offices and 2 platforms
Kallars has two offices, in London and Sidcup. Together they have 395 reviews on two platforms, rated 4.4 out of 5 overall.
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Kallars's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJust want to say how amazing and helpful Cressida has been over the last few weeks helping us with some issues at our house. Top work from a top employee!
Hi Jack. Thank you for your lovely comments and great review. I am glad that Kallars have been such a positive experience for you. Craig Cassidy - Associate Director.
5/5
GoogleKallars provide a good service and are quick to resolve issues. Our property manager Cressida is very responsive and helpful.
Thank you James for your review. It is always appreciated when people take the time to leave such positive feedback - Craig Cassidy, Associate Director
5/5
GoogleI’ve rented through Kallars for the past few years and my most recent property manager Louise has been amazing. She always replies to emails and calls and goes above and beyond to make sure any issues I have are resolved as quickly as possible. After my experience with a previous property manager I had lost faith in the company but Louise has turned this around and I’d be happy to rent from them again in the future.
Hi Kylie. Thank you so much for your great review. I shall let Louise know that you felt she was so helpful. Thank you again. Craig Cassidy - Associate Director
5/5
GoogleI have rented from Kallars for over 10 years and in all that time have been really pleased with the service and professionalism of the staff. I have recently been in contact with Louise in the Property Management Team who is a delight to deal with. She is extremely responsive and helpful both by email and over the phone, always following up queries and actions to ensure all is ok. She is very professional and knowledgable.
Thank you Denise for taking the time to leave a detailed review. I will be sure to let Louise know that she has been so appreciated. Thank you again - Craig Cassidy, Associate Director
2/5
TrustpilotSlow in response, Weird interaction with Lauren
I applied to view some properties 10 days ago and I fille din their details and profiles page, which told me agent would be on contact shortly to speak about what they have available. I called today I enquire as to when I would hear back about my viewing requests and when they would be in contact with me regarding the profile I filled in as there are a few properties I have seen advertised and to get details about what I am after and to tell me what they have. I spoke to Lauren, who interrupted me, and asked what property I applied for, when I told her she rudely responded with "that says let agreed" I tried to tell her that other properties I enquired about aren't stated as let agreed and even if those are gone, I am new to London, I have provided them with my personal details with no follow up, even if the properties I have enquired about aren't available I would still expect an agent to be in contact to find out what I am looking for and present me with properties as it standard with letting agents. Whilst trying to explain all of the above she interrupted me again with "it does say let agreed”, so I said okay.. she stayed silent. She didn’t try to ask what I am on the market for or what else she could assist with or let me know of any other properties they have. No attempt to sell, which is weird for a salesperson current answering the phone at their sales job. So, a few seconds of silence I just said” okay thanks” and hung up because London has so many other letting agents which I am sure would be willing to help. I just got the feeling she didn’t want to be on the phone with me or help, like i was bothering her. I’m 25 and have been renting since I was 18 when I first went to Uni, I have also worked in a letting agency, usually letting agents are friendly and helpful and present you with choices and follow up when you submit enquires, even if the property is let, because if you arent using my personal details and information to contact me about properties, why did u ask for them 2 weeks ago?? Quite disappointed with my interaction with Lauren. Also, the reason I filled out the form expecting the call back as stated, Is I am the first out of my group of friend to move to London, I have family I can stay with so it made sense for me to move first and spec out the market to find a good letting agency, that I could recommend to the rest of the girls , I will not be recommending Kallars due to the slow response to my multiple online enquires and unpleasant interaction with Lauren. It’s a shame because from their website and from the reviews I have seen they seemed great. Although, I will admit all the great reviews have been for other agents, like Louise so maybe it isn’t Kallars as a whole. I just don’t understand why you wouldn’t try to present a customer with properties as a property agent. Anyway, that was my experience.
5/5
GoogleHelpful, friendly in solveling tenant issues. Many thanks Grace
Hi Richard. Thank you for leaving your 5 star review. I am thrilled that you have had any issues resolved to your satisfaction
5/5
GoogleOliver has been really helpful and a pleasure to deal with. Would recommend
Good morning Ruth. Thank you for your review. So glad you were satisfied with the service you received.
5/5
GoogleCressida resolved an issue within 2 hours at the property I’m renting. I was very impressed with this service.
Hi Molly. How kind of you to take the time to post your review. I'm glad that Cressida was able to resolve your problem so promptly.
5/5
GoogleGreat service, friendly people and knowledgeable. Thought Ben Moore was exceptional and went above and beyond numerous times.
Hi Daniel. Thank you so much for your great review. I will make sure Ben is aware of how much he has helped you. Thanks again for taking the time to post.
5/5
GoogleOne of best agency have never been with everyone in the office are friendly special Beatris and Cressida has been the amazing.
Thank you so much for your kind review. I'm glad you have had amazing quality of service from Kallars
5/5
GoogleThis is an excellent letting agent. We have been relying on their professional service for years. Thoroughly recommend Louise who is caring and efficient.
Hi Ewa. What a lovely review! Thank you so much for your positive comments and hopefully we will continue to be of great service to you in the future.
5/5
GoogleI have use this agent for years. They have always acted with the utmost professionalism. I have recently been looked after by Cressida, who is a credit to the team, and very efficient.
Good morning Ibrahim. Thank you very much for your 5 star review. It is very helpful for future clients of Kallars. Thank you again.
5/5
GoogleOne of the best estate agents I’ve been with, in general compared to reviews of other estate agents in London, Lauren especially has been super helpful and the process has been so quick and smooth, thanks for your help
Hi Azizah. Thank you so much for you great feedback. I am so pleased that you have had such a positive experience with Kallars.
5/5
GoogleVery happy with my experience of letting through Kallars: always dealt with professionally, the property is great, and getting viewings arranged was a doddle. Particular bonus: zero spam emails about properties that didn't match what I was after; the referencing and paperwork is really slick; and the inventory was more thorough than anything I've seen - great for peace of mind when there's enough on your plate after moving in. Very happy to recommend going through Kallars. Property management has been great too - particular shout out for Beatris and Grace for always being quick, communicative and very helpful whenever there's been anything to report!
Hi Jon, so glad to hear you were happy with everything the team at Kallars did for you. Thank you for taking the time to give a review and rating. Craig Cassidy - Operations Director
5/5
GoogleWe are very grateful with this agency specially with Louise Flynn, as every time we need some help at home, he helps us and fix any problem faced, as well as the customer service provided is amazing.
Hi Genesis. What a great review. I will be sure that Louise knows how she has helped you. Thank you again
5/5
GoogleI leased a property through Kallars in December 2023, and I want to express my appreciation for the exceptional support provided by Cressida, the Junior Property Manager. From the moment I moved in until now, she has consistently demonstrated extraordinary professionalism and responsiveness in addressing any concerns or issues. I am truly grateful for Cressida's outstanding dedication and support, and I would like to take this opportunity to extend my heartfelt thanks to her.
Hi Judith. Wow! what a fantastic review! I will be sure to pass your comments on to Cressida. Thank you again for taking the time to post an informative and helpful review.
5/5
GoogleOutstanding property management! Grace O’ Keeffe is incredibly attentive and responsive. From maintenance requests to communication, they excel in ensuring tenant satisfaction. Highly recommended for their professionalism and care!"
Lucas, thank you so much for your 5star review. I am sure it helps potential clients when they read reviews such as yours.
5/5
GoogleHad a great experience with Oliver Keers! He was super understanding of my requirements and was able to get all the information I requested. I felt that I was in reliable hands! He was always able to find a time that worked for me and my family when it came to viewing as well.
Thank you Suwanja. I will make sure that Oliver is aware of your review and how please you were with the service you have received.
4/5
GoogleI rented a flat through Kallars for 4 years. They are reliable, approachable and helpful. I am especially happy with our property manager Louise Flynn who ensured repair were done promptly. Thank you!
Hi Chiara. Thank you for your positive review. I will be sure to pass your comments to Louise.
5/5
GoogleAMAZING service from Gabor, Lauren and Thomas!! They are all very professional, approachable and helpful in every way! They really do go above and beyond. I could not have asked for a better team to deal with. I have had the most positive experience from the initial enquiry to viewing to referencing and moving in! I am very thankful for Kallars! They changed my views on estate agents as a whole!
Wow! What a fabulous review. What can I say? except thank you so much for leaving such positive feedback. Brilliant!
5/5
GoogleKallars team was professional, knowledgeable, and dedicated, making the experience seamless and stress-free. They were very helpful. Louise handled my end of tenancy and was very effective and approachable throughout. I highly recommend Kallars to anyone looking to buy or sell their property.
Good morning Dr Gaikwad. Thank you so much for taking the time to write such a favourable review. It is very much appreciated and no doubt will help future clients make an informed decision when choosing an agent
5/5
GoogleI've been a tenant with Kallars for more than two years and consistently experienced exceptional service. Any concerns I've had were always addressed promptly, communication has been effortless, and the team has always been incredibly accommodating. Cressida, my property manager, is truly outstanding, she's consistently responsive, friendly, and incredibly helpful. Gabor from the lettings team also goes above and beyond to assist. Highly recommended!
Hi Kirby. Thank you so much for leaving such a lovely review. I am thrilled that Cressida and Gabor were so helpful to you. Ill be sure to let them know
5/5
GoogleOur experience with Kallars Estate Agents, and particularly with Ben, has been outstanding. Ben's exceptional help and accommodation made our home-buying journey stress-free. there was no pressure, and Ben's professionalism set them leagues above the rest. We found our dream home with Kallars, thanks to Ben's expertise. Highly recommend for a personalized and positive experience would 100% recommend ⭐⭐⭐⭐⭐
Jared, firstly thank you so much for leaving such a wonderful review. I will make sure Ben is aware of your comments and of how happy you are with the service you have received. What a brilliant review. Thank you again
5/5
GoogleI can't express enough how great our experience with Kallars was! I would like to say a very big thank you to Gabor, Thomas and Lauren for being so helpful, professional and accommodating. We are so happy and appreciate them very much. They really have changed our perspective on estate agents and made a huge difference to our lives. They gave us a really positive moving in experience and we would highly recommend them!
Wow! what a lovely review. Unfortunately estate agencies do get a bad rep sometimes, but as you have obviously discovered Kallars are very different indeed. Thank you so much for taking the time to leave such a positive review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London has the most, with 365 reviews rated 4.5 out of 5, followed by Sidcup with 42.
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