Trusted Agent profile

Joseph Casson Estate Agency in Bridgwater and Taunton

4.7

★★★★★ Excellent

149 reviews across 2 offices and 1 platform

Joseph Casson Estate Agency has two offices, in Bridgwater and Taunton. Together they have 149 reviews on 1 platform, rated 4.7 out of 5 overall.

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4.7 / 5

149

Reviews on Google

All 2 offices

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Our offices

Joseph Casson Estate Agency's two offices, most reviewed first. Each has its own page.

Latest reviews from every Joseph Casson Estate Agency office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

My decision to register my house for sale in Taunton with Joseph Casson Estate Agency was iniality based on the impressive first meeting with Michelle, who provided me with a valuation. She was very knowledgeable, friendly and professional. The photographs and video taken by Joseph Casson were of a very high standard. To my delight a buyer was found within 48 hours of the property being listed online. Thank you Joseph, Michelle, and Hayden for your help and guidance from the start of the process through to completion of the sale of my property.

Marilyn · 27 March 2023 · Joseph Casson Estate Agency Taunton

5/5

Google

Really pleased with the work carried out by Joesph Casson Estate Agency. Michelle was very supportive and guided my sister and I through the whole sales process during a difficult time. Joe provided excellent photo and video footage. Good communication throughout. Thank you Joe, Michelle, Haydon and Paris.

Stephen · 27 March 2023 · Joseph Casson Estate Agency Taunton

5/5

Google

Joseph was excellent from start to finish guiding us through the process in a very busy market. By far the most progressive and innovative estate agency in this area.

Spiros · 22 June 2022 · Joseph Casson Estate Agency Bridgwater

5/5

Google

Recently sold with JC and wow, what an experience. Quick, efficient, the quality of the online listing was unbelievable and we achieved above asking price. Having tried to book viewings with other estate agents in the town (and seeing how some very poorly dealt with potential buyers) it further strengthened our feelings on how we had selected the right agent for our house sale. Communication was kept to a bare minimum, which wasn't an issue as I knew everything was being handled in the background. If we ever need to sell again we will 110% use them again.

Sam · 22 June 2022 · Joseph Casson Estate Agency Bridgwater

Agent replied · 21 June 2024

Thank you Sam. Really appreciated.

5/5

Google

Joseph Casson was working on behalf of the property we were purchasing. After the original home we were purchasing fell through we found our new home listed with Joseph Casson, Michelle And Paris were great when it came to viewings and Simon was amazing over the phone when we were negotiating. Joe dealt with the sale progression which was much more difficult than it needed to be due to awful communication between solicitors, considering how busy he was, Joe did manage to get things sorted in the end alongside the other estate agents. The only thing we feel was a slight let down was the fact in the property description one of the unique selling points described was actually something the vendors were not including in the sale. This was misleading for us as obviously we offered a higher price due to the stated feature in the description. However we are overall pleased with the agency as we had a lot of experience dealing with others in town and to be quite honest the main regret we have is not using Joseph Casson to sell our own home with the more modern and unique approach when advertising and we feel we most probably would of achieved a higher asking price. IF there is a next time we know who we will use!PositiveQuality, Professionalism, Value

James · 22 June 2022 · Joseph Casson Estate Agency Bridgwater

Agent replied · 21 June 2024

Hi James, thank you so much for your review - it is really appreciated. We also share in your disappointment with regard to the fireplace (unique selling point). We wish you all the very best with your new home and future plans. Kind regards, Joe

5/5

Google

Joseph Casson are by far the best estate agents we have ever used (and we have used many over the years). They are on top of things all through the process, understand the difficulties faced and come up with solutions. They keep everyone informed right up until completion. Would not hesitate to recommend. Thank you to all the staff at Cassons.

Rosie · 22 June 2022 · Joseph Casson Estate Agency Bridgwater

5/5

Google

Joe Casson and his team were fantastic and top class in the service they gave us with our instruction. From start to finish, the experience was both professional and personable. The way in which they presented our property online was the best in their field. Joe's photography and general presentation of our property, was, in my opinion, far superior to the other local agent's standard. They made the process of the initial stage, easy and time efficient, they continued with the same level of service throughout the sale. They were fantastic with keeping communication regarding our property sale, prompt, professional, efficient and effective. They made us feel at ease throughout the whole process. The delivery of communication Joe's team give, is far superior to other local agents from our experience whilst searching for property. We weren't the easiest of customers! however, they worked with us, keeping the level of service at the same high standard, giving us additional support, help, advise and time, going above and beyond what is required. We already have, and will continue to recommend Joe Casson to our family and friends. Thank you, Joe, Paris and the rest of your team.

Jalm · 22 June 2022 · Joseph Casson Estate Agency Bridgwater

1/5

Google

I’m reviewing this on behalf of my Brother who is currently ‘trying ‘ to purchase through this agency. He’s basically been told ‘don’t contact us for any updates/ information, we’re not here to help you, speak to your Solicitor’ Whilst he understands he’s ‘only the buyer’ one day he will be a seller! Totally unhelpful, totally unresponsive and customer service obviously doesn’t apply if you’re only the buyer. If it was possible to give it no stars we would.NegativeResponsiveness, Quality, Professionalism

Rowena · 26 August 2021 · Joseph Casson Estate Agency Bridgwater

Agent replied · 21 June 2024

Dear Rowena, Thank you for your message. I think there is a miscommunication here, of course your brother is welcome to speak to us about his purchase, however if he requires an immediate update, it is best for him to contact his solicitor as they are employed by him to handle his purchase. This is exactly the same for a buyer and seller. The solicitors are employed by each party to handle the legal transaction. We are here to oversee and assist where there are delays or issues, however once a sale/purchase is handed over to the solicitors, they are the best people to speak to. I would be grateful, if you would please ask your brother to contact me on 01278258005 because I have no record of Mr Parsons currently purchasing a property through us. Hopefully at the end of the buying process you may reconsider your review.. Many thanks, Joe Casson 01278 258005 joe@josephcasson.co.uk

5/5

Google

From the very first point of contact to the final point of sale, I can honestly say the whole team at Joseph Casson Estate Agency were brilliant, and exceeded my expectations, I would not consider any other agency to deal with my property sale. Great Service :) Great Staff :) Great Results :)PositiveResponsiveness, Quality, Professionalism, Value

Nick · 26 August 2021 · Joseph Casson Estate Agency Bridgwater

Agent replied · 21 June 2024

Thank you Nick. Much appreciated,

5/5

Google

The whole team at Jospeh Casson are extremely friendly, approachable, honest and happy to go the extra mile. They didn’t hesitate to put the work into selling our house, and remained positive when it took a while. They kept us constantly up to date, and there was always someone to talk to at the end of the phone. Will definitely use them again in the future.PositiveResponsiveness, Quality, Professionalism, Value

Hope · 26 August 2021 · Joseph Casson Estate Agency Bridgwater

Agent replied · 21 June 2024

Thank you Hope. Your feedback is really appreciated. Joe, Paris, Simon and Michelle.

5/5

Google

Amazing estate agent, highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Hannah · 22 June 2021 · Joseph Casson Estate Agency Bridgwater

Agent replied · 21 June 2024

Thank you Hannah!! Kind regards, Joe

5/5

Google

Cannot fault the service provided. Helpful, professional and polite. Very refreshing after a mixed experience with other Estate Agents.PositiveProfessionalism

James · 22 June 2021 · Joseph Casson Estate Agency Bridgwater

5/5

Google

We were recommended by a friend that had used Joseph Casson Estate Agency and we were extremely happy with the excellent service given, the photographs taken of our property were extremely good and that makes a difference when people are looking at multiple houses on line, the viewings were very well handled allowing us to sell our house within a week, well done to all, we would definitely recommend Joseph Casson if you like a professional team that looks after you at every stage.PositiveResponsiveness, Quality, Professionalism, Value

Darren · 22 June 2021 · Joseph Casson Estate Agency Bridgwater

5/5

Google

Excellent service throughout, dealing with a very prolonged house sale. Photos are a great selling point and good communication all the way through the process. Highly recommend this up and coming estate agency.PositiveResponsiveness, Quality, Professionalism, Value

Jane · 22 June 2021 · Joseph Casson Estate Agency Bridgwater

Agent replied · 21 June 2024

Thank you Jane. Congratulations again!

5/5

Google

I recently sold my property in Bridgwater using Joseph Casson as my estate agent and I cannot praise them enough, they are professional and give good sound advise discussing your thoughts rather than talking at you. I would highly recommend for others to use them and their service is gives god value for money.PositiveResponsiveness, Quality, Professionalism, Value

David · 22 June 2021 · Joseph Casson Estate Agency Bridgwater

Agent replied · 21 June 2024

Thank you David, congratulations again on your move... Joe and team

5/5

Google

Simon was very polite and very knowledgeable about the market. A pleasure to talk to and no hard sell. I would highly recommend using him to sell your house, he's more about the service he can do for you rather than the money.PositiveProfessionalism

Diane · 22 June 2021 · Joseph Casson Estate Agency Bridgwater

Agent replied · 21 June 2024

Thank you Diane. Your feedback is really appreciated.

5/5

Google

We choose to sell our house through Joe and the team and were not dissppointed wirh the service that we received. We found their overall knowledge, service and professionalism to be second to none. We would highly recommend Joe and the team to anyone who is looking to sell their house or buy their next home.PositiveResponsiveness, Quality, Professionalism, Value

Michelle · 22 June 2021 · Joseph Casson Estate Agency Bridgwater

Agent replied · 21 June 2024

Thank you for your review Michelle. We wish you and your family all the very best with your plans. Kind regards, Joe

5/5

Google

BEST ESTATE AGENTS IN BRIDGWATER. I purchased a property from Joseph Casson recently and without a doubt the best estate agent in Bridgwater especially for communication, every single question or issue you raise they respond asap to every email you send, they accommodate everything that they can help you with along with after care service. On the day you collect keys your greeted by a member of staff will a bottle of bubbly. I sold my property with a different agent who are far short of Joseph Cassons superb customer services on every aspect especially communication. Thank youPositiveResponsiveness, Quality, Professionalism

Rich · 22 June 2021 · Joseph Casson Estate Agency Bridgwater

Agent replied · 21 June 2024

Thank you Richard. Really appreciated.

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Questions about Joseph Casson Estate Agency

Which Joseph Casson Estate Agency office has the most reviews?

Bridgwater has the most, with 138 reviews rated 4.7 out of 5, followed by Taunton with 11.

Where are the Joseph Casson Estate Agency offices?

The two Joseph Casson Estate Agency offices, by town:

  • Bridgwater: 1, Friarn Lawn, Friarn Street, Bridgwater, TA6 3LL
  • Taunton: 2 The Crescent, Taunton, TA1 4EA

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