5/5
GoogleExcellent property well managed and run.
Trusted Agent profile
Jones Lang Lasalle estate agents in Manchester, Edinburgh, Glasgow and 2 more
★★★★★
71 reviews across 5 offices and 2 platforms
Jones Lang Lasalle has five offices, in Manchester, Edinburgh, Glasgow, Cardiff and Birmingham. Together they have 71 reviews on two platforms, rated 3.3 out of 5 overall.
49
Reviews on Google
All 5 offices
22
Reviews on Trustpilot
Business-wide
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Our offices
Jones Lang Lasalle's five offices, most reviewed first. Each has its own page.
- Jones Lang Lasalle Manchester1 Oxford Street, M1 4PB48 reviews · 26 on Google (3.2)2 in the last 90 days
- Jones Lang Lasalle Edinburgh7 Exchange Crescent, Conference Square, EH3 8LL32 reviews · 10 on Google (3.8)2 in the last 90 days
- Jones Lang Lasalle Glasgow103 Waterloo Street, G2 7BW29 reviews · 7 on Google (3.6)3 in the last 90 days
- Jones Lang Lasalle CardiffCallaghan Square, CF10 5BT28 reviews · 6 on Google (4.3)2 in the last 90 days
- Jones Lang Lasalle Birmingham45 Church Street, B3 2RT22 reviews · 0 on Google2 in the last 90 days
Latest reviews from every Jones Lang Lasalle office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
TrustpilotJLL has consistently proven to be an…
JLL has consistently proven to be an outstanding company, providing exceptional support. I would like to extend my sincere thanks to Jo Ferreira, whose communication and responsiveness have been truly remarkable. Their professionalism and dedication to their work are evident, and I am extremely grateful for the kindness and efficiency they have demonstrated.
3/5
TrustpilotGood overall with some drawbacks
A good overall bike - stable and easy to use. We had a broken part which was quickly replaced - use the website contact form as we had no reply to the email. Broken parts does seem to be a theme from the reviews. Putting it together was challenging as some parts require a lot of force while others (the monitor) is incredibly fiddly. Not recommended if you’re under 5 foot 5. I’m 5.4 and have to stretch to reach everything.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleTerrible service, I wouldn't recommend. Lots of issues that are continuously ignored.
1/5
GoogleAvoid using this company. Holding back £1000 of my £1400 deposit accusing me of taking a chair and a lamp. Taking this company to court. AVOID
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleUnprofessional staff. Receptionist could not understand a word! Unreliable, incompetent!
5/5
TrustpilotEfficient Property Management
Mwamba recently took over responsibility of managing 2 properties for my client in Battersea. Mwamba is courteous, proactive and very efficient; all requests to date have been dealt with promptly and efficiently.
5/5
TrustpilotHighly recommended Adam Garson
Highly recommended Adam Garson - very friendly and professional.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleDisgraceful company don't ever rent from them complete waste of time
1/5
GoogleCan never get hold of them. Communication Is very poor
1/5
GoogleVERY DIFFICULT TO GET IN TOUCH THEY DON'T RING BACK FRUSTRATING
5/5
GoogleThe maintenance team are fantastic. Our faulty washer dryer was replaced within 24th and Ian was swift in getting this sorted. Quality.
5/5
TrustpilotMegan was very proactive
Megan was very proactive, helpful and responsive. She initially reached out to me when one of the flats I had an eye on had a tenant fall through. Since that moment everything was very straightforward with Megan been in touch through every step of the process and helped to ensure everything went smoothly in a short period of time.
5/5
GoogleRating only, no written review.
1/5
TrustpilotUnlawfully asking for documents
Unlawfully asking for documents which they are not supposed to ask for. I have such a bad experience with the incompetent agents from this company from the very first start! From day one they asked me for documents, which they could easily check on gov.uk, are not required such as physical check of my passport, although I provided them Right-to-rent share code, then all of a sudden when I wanted to end my tenancy agreement, they decided that my rent was supposed to go up and I did not pay the right amount for the last two month, but how on Earth I was supposed to know what is my rent if they never communicated with me, and to release my deposit the want proof I have paid my utility bills and closed the accounts. Why do I have to that? When I questioned it the answer was that this is the JLL policy! Amazing! Stupid, useless agents who do not see further than their noses
1/5
GoogleI rang them 3 times and left 2 messages and still waiting for their reply.
3/5
GoogleRating only, no written review.
5/5
GoogleBeautiful building
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jones Lang Lasalle
Which Jones Lang Lasalle office has the most reviews?
Manchester has the most, with 48 reviews rated 3.0 out of 5, followed by Edinburgh with 32.
Where are the Jones Lang Lasalle offices?
The five Jones Lang Lasalle offices, by town:
- Birmingham: 45 Church Street, Birmingham, B3 2RT
- Cardiff: Callaghan Square, Cardiff, CF10 5BT
- Edinburgh: 7 Exchange Crescent, Conference Square, Edinburgh, EH3 8LL
- Glasgow: 103 Waterloo Street, Glasgow, G2 7BW
- Manchester: 1 Oxford Street, Manchester, M1 4PB
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