5/5
GoogleAmazing, service. Ashleigh from High Heston branch was fantastic friendly, professional and always available when you needed to call 5star!!
Trusted Agent profile · Tyne And Wear
Jan Forster Estates estate agents in North Shields, North Tyneside, Newcastle upon Tyne and 1 more
★★★★★
538 reviews across 6 offices and 4 platforms
Jan Forster Estates has six offices, in North Shields, North Tyneside, Newcastle upon Tyne (two offices) and Gateshead (two offices) (Tyne And Wear). Together they have 538 reviews on four platforms, rated 4.2 out of 5 overall.
446
Reviews on Google
All 6 offices
1
Reviews on Yell
All 6 offices
1
Reviews on The Trusted Agent
All 6 offices
90
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Jan Forster Estates's six offices, most reviewed first. Each has its own page.
- Jan Forster Estates North Shields10 Front Street, Tynemouth, NE30 4RG211 reviews · 123 on Google (4.5)13 in the last 90 days
- Jan Forster Tynemouth10 Front Street, Tynemouth, North Shields, NE30 4RG, NE30 4RG208 reviews · 120 on Google (4.5)13 in the last 90 days
- Jan Forster High Heaton159 Benton Road, High Heaton, Newcastle Upon Tyne, NE7 7DU, NE7 7DU201 reviews · 114 on Google (4.1)13 in the last 90 days
- Jan Forster Estates Gateshead (office 320 Aidan House)office 320 Aidan House, Sunderland Road, NE8 3HU156 reviews · 69 on Google (4.5)13 in the last 90 days
- Jan Forster Estates Newcastle Upon Tyne (201 High Street)201 High Street, Gosforth, NE3 1HE107 reviews · 20 on Google (3.6)13 in the last 90 days
- Jan Forster Estates Gateshead (478 Durham Road)478 Durham Road, NE9 6BP1 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 446 reviews on Google only. Show every review
Google5/5
GoogleI’d like to thank Lucy Williams and everyone on the team for helping me purchase my first home! They had been very helpful from start to finish. Couldn’t have asked for a better estate agents. Appreciate all your help! 🙂 …
5/5
GoogleI can't thank Karl and the team enough for handling my (slightly complicated) selling and glad that it works out eventually! We had a very tight deadline (caused by the other end) but Karl has been super helpful in getting things on track! Highly recommended!
5/5
GoogleI recently bought a flat using Jan Forster and they were fantastic in supporting me through it! I have had poor experiences with other estate agents where viewings and enquiries were made to feel like such a burden and Jan Forster were the total opposite. Their staff have been nothing but friendly, efficient and accomodating with extra viewings, answering enquiries quickly etc. I would 100% recommend them!
5/5
GoogleAmazing Amazing Amazing!!!! i purchased a property through this estate agents and My Solicitor and the Sellers Solicitor where dragging their heels. i contacted the estate agent and was very lucky Ashleigh was handling this. She has become my source of truth and my champion who fights in my corner. i was on a tight timescale to move out my old property and Ashleigh has fought every step of the way to get and pass on information to get this through as quickly as possible. I cant recommend these highly enough and especially Ashleigh (Thank You Ashleigh)
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleReally professional support throughout from JF on my sale. Thanks especially to Ashleigh Jukes for her good work.
5/5
GoogleWe were very happy with the service from Jan Forsters whilst selling our property. They were always helpful and responded quickly to every question they showed all the prospective buyers around the property as we lived away. Thanks foe an excellent service.
5/5
GoogleA property we were supposed to move into fell through. We had driven 4.5 hours just for this property. Ashleigh was so helpful going over and above to assist us identify another property. Ashleigh and Joanne reassured us and made it possible for us to identify another property that had just come in the market. In just over a week we moved into the property without hassles. Really appreciated the service delivered . I would recommend this team to anyone and everyone. Thank you Ashleigh and Joanne.
5/5
GoogleI've both bought and sold a flat through Jan Forster High Heaton and would highly recommend their services. For both the purchase (five years ago) and the recent sale I found all of the staff to be professional, friendly and very responsive to communication (by both email and phone). They have a great knowledge of the local property market and were also reasonably priced compared to some of the other estate agents in the local area. Tom Robinson
5/5
GoogleWe choose to sell our house with Jan Forster after having few estate agents evaluating the property, due the Andrew McInnes who impressed us with his professional attitude. He gave us the best advice and he’s approached worked perfect for us. We wanted to sell our house quick due to relocation and we had a secure offer just 10 days after the house was added to the market. We cannot thank enough to Andrew and entire Heaton office team. They are amazing and I would not hesitate to sell a property with them again in the future!
5/5
GoogleLorraine has been a great support through the selling process, would 100% recommend
5/5
GoogleI’ve just completed the purchase of my first house and I would thoroughly recommend Jan Forster Estates for anyone looking to do the same. They were so helpful, especially Leah Ramsay who kept us up to date with every step and was so lovely. Thanks again :)
5/5
GoogleMy purchase was a very long complicated affair. However the staff at Jan Forster in Tynemouth and in particular Michelle Ormond the Branch Manager did everything they could to facilitate my purchase, keep me informed, & speed things up. I would highly recommend them & indeed have, as my cousin is now selling their property through them.
5/5
GoogleMichelle and her team at Jan Forster (Tynemouth) have been wonderful throughout our recent property purchase. The team were always very responsive and Michelle helpfully provided guidance when navigating some obstacles during our first property purchase. We couldn’t be happier in our wonderful new home, in the beautiful village of Tynemouth. Thank you once again!
5/5
GoogleI recently purchased a maisonette flat in North Shields via Jan Forster Estate Agents in Tynemouth. Branch sales representative Lorraine Robinson provided an excellent service from the very start and her communication and support throughout the process was faultless. Her attention to the purchase was especially appreciated given its complexities. For this I am extremely grateful I was fortunate enough to have Lorraine liaise with all other parties involved in a calm, reassuring and professional manner.
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleI am currently going through the process of buying my first home and Bella has been super helpful and provided lots of really useful guidance. She’s been responsive throughout and it’s appreciated.
5/5
GoogleI spoke with Sam using the live chat on the website, he answered all of my questions fully and put me in contact with the right people. Overall, he was very helpful and I've regained some faith in estate agents after a few bad experiences with others. Thanks Sam!
5/5
GoogleGreat service from a very friendly and helpful team! I was cutting it fine to find somewhere to live in the area, but Isabella and the team did a fantastic job of doing all they could to assist. Of particular note was how well they accommodated when I needed to bring forward my moving in date. The whole thing just went so smoothly. Thanks all very much!
5/5
GoogleCouldn't recommend more, we had so many issues through our solicitor and the sellers solicitor buying our first house and Jan Forster done everything they could to help us! Special thanks to Karen and Bella who put up with me every day pretty much and helped every way they could!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jan Forster Estates
Which Jan Forster Estates office has the most reviews?
North Shields has the most, with 211 reviews rated 3.9 out of 5, followed by North Tyneside with 208.
Where are the Jan Forster Estates offices?
The six Jan Forster Estates offices, by town:
- Gateshead (478 Durham Road): 478 Durham Road, Gateshead, Tyne And Wear, NE9 6BP
- Gateshead (office 320 Aidan House): office 320 Aidan House, Sunderland Road, Gateshead, NE8 3HU
- Jan Forster High Heaton: 159 Benton Road, High Heaton, Newcastle Upon Tyne, NE7 7DU, NE7 7DU
- Newcastle Upon Tyne (201 High Street): 201 High Street, Gosforth, Newcastle Upon Tyne, NE3 1HE
- North Shields: 10 Front Street, Tynemouth, North Shields, NE30 4RG
- North Tyneside: 10 Front Street, Tynemouth, North Shields, NE30 4RG, North Tyneside, NE30 4RG
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