★★★★★ 5/5
GoogleMoving house is stressful at the best of times and with my sale/purchase, as with many, had a few to many difficult obstacles to overcome but I couldn’t of asked for more having Lindsey Scott on the end of the phone. Lindsey treated the purchase as it was her own and worked tirelessly to get all issues resolved and communicated every step of the way. She went above and beyond daily and can’t thank her enough. A real asset to the company! Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Jack · 24 October 2021 · Jan Forster Tynemouth
★★★★★ 5/5
GoogleI can not thank Jan Forster enough, we had a very stressful day of the move but Lindsey was great. She was very professional kept me calm and made me laugh even at the most stressful time. Thank you again for all your help. I would defiantly recommend this Estate agent.PositiveResponsiveness, Professionalism
Ann · 24 October 2021 · Jan Forster Tynemouth
★★★★★ 5/5
GoogleI have just bought a property through Jan Forster and was delighted with their professional, responsive service. Lindsey Scott deserves a special mention for her tenacious and pro-active approach in helping to ensure that a lengthy and complicated chain of exchanges happened.PositiveResponsiveness, Quality, Professionalism, Value
Juliet · 24 October 2021 · Jan Forster Tynemouth
★★★★★ 5/5
GoogleI recently bought and sold using the Tynemouth branch I found that the team were efficient, friendly and professional throughout, they updated us at every step. I’d like to thank Michelle Ormond who went above and beyond in helping us with a few issues that arose and she was always available to help with any queries we had.PositiveResponsiveness, Quality, Professionalism, Value
Lesley · 24 October 2021 · Jan Forster Tynemouth
★★★★★ 5/5
GoogleI used Jan Forster as I knew their reputation in the local area would provide me the best service when selling my house. Everyone was very responsive and helpful, Lindsey in particular went above and beyond to provide a thoroughly professional and personal approach. Her support and dedication were key to pushing things along. A really outstanding job.PositiveResponsiveness, Quality, Professionalism
Tim · 24 October 2021 · Jan Forster Tynemouth
★★★★★ 5/5
GoogleI don't know where to begin. I cannot fault the staff at Jan Forster, from the first moment I stepped through their door they were absolutely amazing. The agents helped me with arranging the viewings when I went in on new years day for when they were properly open again, another agent doing my viewings, not once but twice so I could make sure I was making the right choice and didn't bat an eyelid. To another agent helping when my first agent was off work to the accounts department getting paperwork done in record time. From the moment I said yes they answered every email, phone call, and went above and beyond to get me into the flat within two weeks so my partner could move cross country and start his new job in time, with one day to spare!! Due to their being a major time limit on this move I was on at them everyday sometimes multiple times in a day and not once did they falter with a smile on their faces always. Professional, helpful, friendly, going the extra mile and just absolutely amazing. I will definitely use Jan Forster again in the future and highly recommend them to anyone looking for a home. Thank you to your amazing team! We did it because you made it possible. Samantha and Angus
Samantha · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 5/5
GoogleRating only, no written review.
Wacko · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 5/5
GoogleRating only, no written review.
William · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 4/5
GoogleRating only, no written review.
Aldo · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 5/5
GoogleRating only, no written review.
Arul · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 5/5
GoogleRating only, no written review.
Ian · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 5/5
GoogleRating only, no written review.
Paul · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 5/5
GoogleRating only, no written review.
Ruth · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 5/5
GoogleNo 1 Estate Agent in the North East.. Special Thanks to Lettings team in Low Fell branch.. Sharon and Jess have been very friendly, helpful and professional..
Umit · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 5/5
GoogleI couldn’t recommend Jan Forster Estates highly enough , Jess and the team were amazing , kept me updated through the whole process and lessened the stress , brilliant service from start to finish , thank you so much
Carol · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 5/5
GoogleJess has been an amazing help over the past couple month assisting securing my first home. Would recommend 100%!
Jack · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 5/5
GoogleFantastic service, slight mix up initially with the viewing of a rental property, but Jess was amazing and took time out to sort quickly. Nothing was problem at all! Couldn’t recommend enough
Andrew · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 1/5
GoogleNever deal with them, useless. Can hardly get a respond. always rush off the phone before we even finish talking. If you cannot even be bothered of listening, how do you do the work ? Once you paid, that is the end. Not sure how they got other positive feed back here, very suspcious.
Summer · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
Agent replied · 20 June 2024
Dear Summer, we are sorry to hear this as we aim to take our time to speak to all clients. We are unable to find your details to reply directly. Our reviews are all genuinely satisfied customers and our staff aim to deal with all clients fairly and remain on the telephone until any request is actioned. Please contact branch on 0191 487 0800 to discuss this. We do not understand the ‘paid’ you refer to. If it is to secure a rental property this is the dealt with by our Property Management Centre. We can assure all potential clients that we are keen and here to help.
★★★★★ 2/5
GoogleWould not use jan Forster services again, used it to rent accommodation and was a nightmare trying to get any information out of them. Had to ring them weekly over a month to get a move in date and kept being told we don't know anything. Ended with no where to live for over a week during cover-19 because the lack of communication between jan Forster and the landlord. Told them we needed to be in by a certain date and they knew this from the start and useless staff did not care at all that I was left with no one to live! Only member of staff that helped at all was the manager David, the rest barely replied to emails or called back.
Kerrie · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 5/5
GoogleFantastic professional service, would recommended to others in an instant. Jess and Sharon both went out of their way to ensure good communication and an easy purchase. We look forward to working with you again in the future!
Matthew · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 5/5
GoogleI’ve bought several houses over my lifetime and I must say that this time was solely made easy by the constant help and support by Jessica Nelson.
If buying a house wasn’t stressful enough buying one during a Global Pandemic is considerably more so, the correspondence from my solicitors during the purchase was below standard but Jessica constantly managed the purchase from start to finish giving me the daily updates which is needed to lay peoples minds at ease.
Jessica is a valuable assist to Jan Forster Estates and I would seriously recommend them to anyone seeking confidence in buying or selling properties.
Jessica thank you once again and I wish you all the best for the future.
Thank you George Wright
George · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 5/5
GoogleI have recently purchased a house through Jan Forster - Low Fell branch and I have been very happy with the service I have received. Jess at the branch has been amazing from the very start negotiating until competition. She responds super quick, she is very knowledgeable and nothing is ever a problem. Thank you for helping us purchase our dream home!!
Abi · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 5/5
GoogleJust sold a house with Jan Forster Estate Agents Low Fell and I can not recommend them enough. From the start they were really interested in helping me sell the house. Russ came out and did the pictures etc and was one of the nicest people I’ve ever met. The people in the office especially Jess who I have mainly dealt with have been brilliant. If you want an agent to care, do everything they can to help and actually reply to you then I would go to Jan Forster. The service was so excellent and. Seamless that our friend now has his house for sale with them. Great service, great people and stress free what more can you ask.
Suzanne · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
★★★★★ 3/5
GoogleRating only, no written review.
Emma · 12 October 2021 · Jan Forster Estates Gateshead (office 320 Aidan House)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
