Trusted Agent profile · Tyne And Wear
★★★★★
538 reviews across 6 offices and 4 platforms
Jan Forster Estates has six offices, in North Shields, North Tyneside, Newcastle upon Tyne (two offices) and Gateshead (two offices) (Tyne And Wear). Together they have 538 reviews on four platforms, rated 4.2 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Jan Forster Estates's six offices, most reviewed first. Each has its own page.
Jan Forster Estates and its branches won awards at EA Masters in two years, most recently 2019.
EA Masters winners in two years, the group and its branches: 2019, 2018.
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Showing 446 reviews on Google only. Show every review
5/5
GoogleJust sold my house through Jan Forster Estates and it was an excellent service from start to finish. Very responsive to all email and calls, kept me up to date on the whole process and made everything as clear and easy as possible. Would highly recommend Lauren and her team.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI am happy to recommend Jan Foster estate agents to anyone. I have been using the Forest Hall & High Heaton branches from October 2019 - December 2020. I was in the sad position of having lost my father in 2019 & having to clear and sell the home he lived in and loved for 60 years in Forest Hall. From the outset Lauren & Alayna treated me with sympathy and understanding which made a difficult situation more bearable. They also did the basics very well and marketed the house well and actively, bringing in frequent viewers. We had a buyer at the asking price within 2-3 months. When that buyer backed out they also put me in touch with their auction partners who did get the sale done. Due to Covid & my not living in Newcastle Lauren even read the meters for me on the day of completion. Very nice people, very helpful and they knew the local market in that area. Thank you all! :) Richard.PositiveResponsiveness, Quality
5/5
GoogleJan Forster were so helpful and the whole process has been so smooth and easy for us from start to finish! Valuation was carried out in line with Covid guidelines so we felt safe and totally comfortable which was great. This is our first time selling a property and honestly I don't think the process could have been better - we've been dealing with other estate agents for buying and can say that Jan Forster by far are the best at communicating and keeping us up to date, thank you!
1/5
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5/5
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5/5
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5/5
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5/5
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5/5
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5/5
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5/5
GoogleEfficient and speedy. Recommended.PositiveResponsiveness
5/5
GoogleI bought my house from them.Excellent service
5/5
GoogleA very efficient and friendly service from all the staff. My kind regards and all the best for the future. ShaunPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDecided to move and purchase my home during covid which was stressful Jan Forster were responsive in handling queries between myself and the sellerPositiveResponsiveness
5/5
GoogleLyndsay has been a god send during the sale progression. she made a stressful process very re-assuring and updated me throughout
5/5
GoogleThe house sale went smoothly. They were professional and supported me through the process. Good communication throughout.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI’ve just purchased a house listed with Jan Forster. Lindsey Scott was great - she was prompt in answering any queries and was a huge help in getting us to completion.PositiveResponsiveness, Professionalism
5/5
GoogleGot a great team working on selling my house which was sold within 5days of putting it on the market. Always available at the end of the phone to answer any quires I had.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleUsed Jan Forster to sell 2 properties recently, could not fault them, we were always kept in the loop, all queries were dealt with quickly and efficiently, especially by Lindsey,PositiveResponsiveness, Professionalism
5/5
GoogleAll aspects of the property sale were handled promptly and professionally with rapid response to emails or phone calls Everyone I had contact with at Jan Forster’s was pleasant friendly and helpful and I am very satisfied with the service providedPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOur recent purchase turned out to be complicated with significant delays taking almost 6 months to complete. Lindsey Scott, Sales Progressor was not only professional but genuinely caring and supportive to both us and the Vendor.
5/5
GoogleA sound knowledge of the local market with a good value package offered for managing the sale. The proposed sale price was realistic and the photos produced put the property in a good light. The enquires from potential buyers were handled efficiently with an effective online booking system for viewings. Following an agreement on the sale, Lindsey took control of the process and was diligent, responsive and persistent in keeping the deal alive, bringing it to fruition under very difficult COVID conditions.PositiveResponsiveness, Professionalism, Value
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
North Shields has the most, with 211 reviews rated 3.9 out of 5, followed by North Tyneside with 208.
The six Jan Forster Estates offices, by town:
Yes. At EA Masters 2019 the group won Winner for Best Estate Agent Guide 2020 award winning agency, Lettings, North East. The group and its branches have also won 1 other industry award since 2018.
