Trusted Agent profile · Tyne And Wear
★★★★★
538 reviews across 6 offices and 4 platforms
Jan Forster Estates has six offices, in North Shields, North Tyneside, Newcastle upon Tyne (two offices) and Gateshead (two offices) (Tyne And Wear). Together they have 538 reviews on four platforms, rated 4.2 out of 5 overall.
446
Reviews on Google
All 6 offices
1
Reviews on Yell
All 6 offices
1
Reviews on The Trusted Agent
All 6 offices
90
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Jan Forster Estates's six offices, most reviewed first. Each has its own page.
Showing 446 reviews on Google only. Show every review
5/5
GoogleI only have words of praise for Karen, Sharon, Bella and everyone else who work for Jan Forster's Low Fell branch. I always had a really smooth experience and hope to do more work with them in the future as well. Totally recommend them over others in this area.
5/5
GoogleWe have worked with Jan Forster, Low Fell for many years for both lettings and sales, and have always found the staff, in particular, Sharon, Bella, Karen and Gerard to be helpful, professional and friendly. Bella, the apprentice, is a rising star and an asset to the business and has a customer service attitude well above the level you would expect of an apprentice.
5/5
GoogleKaren and the team at Janet Forster Low Fell. Thank you for all your work and help on our sale and purchase. Karen (branch manager) the service you provided was exemplary throughout and we really appreciate everything you did for us. We will recommend the Low Fell branch to everyone we know! Many thanks Mrs and Mrs Towns
5/5
GoogleThe sale of my late mother’s home was handled with sensitivity and professionalism by the Low Fell branch. Karen, Bella, Sharon and Jerod provided a first class service at each stage of the process. I would recommend them to anyone selling a property.
5/5
GoogleJan Foster Low Fell Office : High Quality Service We are part way through our buying of a property through Jan Foster and Belle and Karen and the rest of the team have bene extremely helpful, attentive and supportive. We are first time buyers and Jan Fosters have kept in touch with us during our searches: sending us properties right for us and even having a personal touch to know what we may go for. Now we have found our home they have continued their professional and personal touch with calls and correspondence to keep up updated but also keeping the vendor aware of our position so everyone is happily moving forward. Would highly recommend Belle and the Team at Jan Foster for your move.
5/5
GoogleJan Forster have helped us with a property we have just purchased in the Low Fell area. Their service was outstanding and in particular, Karen (branch manager) was beyond helpful. She was always at the other end of an email and replied swiftly. I asked a few times to view the property once our offer had been accepted and she happily let me gain access to the property. I’d definitely recommend Jan Forsters.
5/5
GoogleWe can't praise Jan Forster's Low Fell branch highly enough! From the viewing of our new home and helping us through the sale of our old house, Karen, Bella, Sharon and Gerrod were always happy to help and have been fantastic with their support and advice. I would highly recommend them and say that they are all a credit to the business. Many thanks to you all once again and we love our new home. Richard and Jane xx
1/5
GoogleAbsolute rubbish wanted to see a flat in cullercoats but Impossible to get to
5/5
GoogleFantastic service and amazing staff! 100% recommend
5/5
GoogleNice to deal with Lorraine Robinson at the Tynemouth branch who was easy to contact and very helpful with all our queries regarding the sale of our property from start to finish.
5/5
GoogleGreat experience with everyone in the Tynemouth office. Judith was lovely and helpful, and Michelle has been an absolute superstar, keeping us sane and fighting our corner, and being patient explaining everything, through the whole process!!
5/5
GoogleThe service, advice and support from Jan Forsters Tynemouth during my house move has been fantastic. Ashley has been amazing, going above and beyond, nothing was a problem for him. From beginning to end the whole team have been great. I can't praise or thank them enough.
5/5
GoogleDealing with Jan Forster Tynemouth has been a pleasure. They dealt with selling our late father's house with compassion. It went through smoothly from start to finish. The valuer was very friendly and professional. Lorraine Robinson kept …
5/5
GoogleRating only, no written review.
Thanks Paul!
5/5
GoogleIt's was great 👍 👌 …
Thanks Jasmine!
1/5
GooglePoor service. The viewing time of property is limited to 15min only and the agent always urged you to view quickly. Once the offer is accepted, the agency was not responsive and did not give accurate information about the seller, owner of the property, etc., which largely delayed the exchange and communication process. Meanwhile, the selling negotiator was working part time and there was no other agent to respond to emails, deal with calls during the the rest three working days. It took me five months to wait and do the survey and finally the exchange was not proceeded. It's always the buyer who chased up the agent. Avoid using this agency. It will waste your time and money!!!
2/5
GoogleRating only, no written review.
1/5
GoogleAbsolute rubbish wanted to see a flat in cullercoats but Impossible to get to
1/5
GoogleA really poor experience when I talk to Benton branch, Poor customer service and rude staff.
5/5
GoogleFriendly staff, organised viewings efficiently. Kept in touch during the process.
4/5
GoogleLauren provided us with a super professional service, through a complicated sale and always with a human touch.
5/5
GoogleLauren dealt with all queries professionally and promptly keeping us informed of the sale progression and chasing up all parties. A credit to the business
5/5
Googlewe were let down by removal company on move day and lauren got (during the covidvirus), an emergency one within the hour. She and they were great Jan Forster and North East removals wallsend
5/5
GoogleFriendly, professional and helpful staff who go the extra mile to help clients! Amy was quick and efficient at getting our property listed for sale & everyone I have dealt with here has been great.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
North Shields has the most, with 211 reviews rated 3.9 out of 5, followed by North Tyneside with 208.
The six Jan Forster Estates offices, by town:
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