Trusted Agent profile

Jackson Grundy reviews

4.8

★★★★★ Excellent

1,047 reviews across 9 offices and 1 platform

www.jackson-grundy.com

Jackson Grundy has 1,047 reviews across nine offices (Northampton, Northampton, Northampton, Duston, Daventry, Long Buckby, Abington, Kingsthorpe and Moulton) and 1 platform, rated 4.8 out of 5 overall. Jackson Grundy has the most, 210. Checked 9 October 2026.

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4.8 / 5

1,047

Reviews on Google

All 9 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Our offices

Jackson Grundy's nine offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Jackson Grundy. Each award is assessed separately from the review sites.

Latest reviews from every Jackson Grundy office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Really professional Estate Agents! Would recommend! When ever I called or emailed Louise and her team with a query they would respond to me very promptly and help in any way they could. They had good communication through my tendency and even after I had left providing me with detailed updates on questions I had.

Amelia · 13 December 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you very much for your kind feedback. We are delighted to hear that Louise and the team were able to support you promptly and keep you well informed throughout your tenancy and beyond. Providing clear communication and continued … More

5/5

Google

First class team.

Shona · 13 December 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you! We truly appreciates your feedback

5/5

Google

A brilliant experience from start to finish. The support we received throughout made a huge difference. Ours was a protracted and difficult sale, facilitated expertly by the friendly and knowledgeable team from Jackson Grundy.

Andy · 13 December 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you so much for your wonderful feedback. We’re delighted to hear that you had such a positive experience and that our team’s support made a real difference throughout the sale. Our friendly and knowledgeable staff work hard to guide clients through every step, so it’s great to know their efforts were appreciated. Thank you again for choosing Jackson Grundy and we wish you all the very best for the future.

5/5

Google

Mr Becky thank you for your responsiveness and professionalism.

Ludmila · 13 December 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you for your thoughtful feedback. On behalf of Jackson Grundy and Becky in particular, we truly appreciate your feedback and wish you all the best in your new home

5/5

Google

Excellent service from Miranda and Sandy. Kept us informed of the process of the sale of my Mothers house all the way along. Many Thanks

Jane · 13 December 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you so much for your kind words. We’re delighted to hear that Miranda and Sandy were able to support you throughout the sale of your mother’s house and keep you well informed at every stage. Your feedback is greatly appreciated, and we wish you all the very best for the future.

5/5

Google

From start to finish of sale, JG made the process seemless and always went above and beyond to help us with any queries we have. Once chain complete, Sandy was regularly in contact with us with the latest updates. Thanks again to you all and a special mention to Miranda.

Spencer · 13 December 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you for your fantastic review. We’re glad your sale was seamless and that Sandy and Miranda’s support made a difference. We really appreciate your kind words, thank you.

5/5

Google

Michelle has been absolutely fantastic from start to finish with our experience of renting 11 years have gone past and her service to me and my family has been faultless!! We would recommend her service and expertise to anyone!! Always at …

Laura · 13 November 2025 · Jackson Grundy

Agent replied · 13 April 2026

We’re so grateful for your kind feedback and continued trust over the past 11 years. Michelle takes great pride in providing a personal and reliable service, and it’s wonderful to see that reflected in your experience. Thank you again.

5/5

Google

Very helpful from start to finish. Kept regular contact with us during our sale and gave good updates about the chain’s progress. Always friendly and ready to advise when required

Ian · 13 November 2025 · Jackson Grundy

Agent replied · 13 April 2026

We really appreciate your feedback. It was a pleasure helping you with your sale, and we’re so glad you found our updates and advice useful along the way. Best wishes for the future

5/5

Google

Incredibly friendly and trustworthy service. Wouldnt have gone with anyone else.

Samuetto · 13 November 2025 · Jackson Grundy

Agent replied · 13 April 2026

We really appreciate your feedback and your trust in us. It was a pleasure working with you! Wishing you all the best.

5/5

Google

Teresa and the team were amazing. Really helpful and fast to react. Highly recommend .

Richard · 13 November 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you so much for your feedback. We’re delighted to hear you were happy with the service Teresa and the team provided. It was a pleasure assisting you, and we really appreciate your recommendation.

5/5

Google

The team at Long Buckby Jackson Grundy have been fantastic! Richard and Theresa have worked so hard and achieved everything we wished for. They made the experience easier than expected and completed the process in a timely manner! A big thank you

Ian · 13 November 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you very much for your kind words and positive feedback. We’re delighted to hear that you were pleased with the service provided by Richard and Teresa, and that the process met your expectations. It was a pleasure assisting you, and we wish you all the very best for the future.

5/5

Google

Meg has been so helpful with the whole process, she answered all the questions we had & always got back to us when she said she would. Thank you so much for your support.

Michaela · 13 November 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you for your thoughtful feedback. We’re so pleased to hear that Megan was able to provide the support, communication, and reliability you needed throughout the process. We are committed to delivering a high standard of service, and … More

5/5

Google

Just about to complete on my second house sale in recent years with Jackson Grundy and they have been great, especially Megan who has been so lovely to work with, really responsive to all queries and always happy to help in any way Would highly recommend

Anne · 13 November 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you so much for your continued trust in Jackson Grundy. We're delighted to hear that your experience has been a positive one once again. It’s especially lovely to hear your kind words about Megan, we’re proud to have her on the team. … More

5/5

Google

I am extremely happy with the service I have received from Jackson Grundy in Moulton, from the first appointment with Adam Faulkner to value my property, I found Adam , straightforward and to the point, which is why I chose Jackson Grundy. …

Rosemary · 13 November 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely delighted to hear how pleased you were with the service from our Moulton team. Adam, Megan, and Olivia will be thrilled to know … More

5/5

Google

We're moving into the area and have viewed a number of properties before offering on a house via Jackson Grundy. All dealings with this estate agents have been easy and professional. Big shout out to Megan who went the extra mile to ensure all of our questions were answered so that we were comfortable in making an offer (which was accepted!) before the sellers went out of the country for a few months. Very positive experience so far and we are looking forward to moving into the area. Highly recommend this estate agents and Megan.

Rebound · 13 November 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you so much for your kind words and wonderful feedback! We’re delighted to hear that your experience with Jackson Grundy, and especially with Megan, has been so positive. It’s great to know that we could help make the process smooth and that you felt confident in making your offer. Wishing you all the best with your move into the area. If there’s anything you need along the way, please don’t hesitate to get in touch!

4/5

Google

I found the staff at jackson Grundy, really friendly , and very professional, special thank you to Johnny,

Sheila · 13 November 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you so much for your feedback. We’re delighted to hear you found our team friendly and professional. Johnny will be especially pleased to know his efforts were appreciated. It was a pleasure assisting you, and we wish you all the best for the future.

5/5

Google

Rating only, no written review.

Theresa · 13 November 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you for taking the time to leave a rating. We’re pleased to know you had a positive experience

5/5

Google

Once sold, Sandy made the sale transaction very smooth. She always returned my calls and gave updates when required. Thank you for making my sale so much less stressful than it could have been!

Danielle · 13 November 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you very much for your feedback. It was a pleasure assisting you throughout your sale, and I’m pleased to hear the process felt smooth and stress-free. If you require any assistance in the future, please don’t hesitate to get in touch. Thank you again

1/5

Google

Terrible experience from start to finish. The staff were rude and unhelpful, and instead of addressing my concerns with a simple apology, they sent long-winded emails trying to defend themselves. Communication was inconsistent, confusing, …

Sarah · 13 October 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you for taking the time to share your feedback. We take all comments seriously, as they help us improve our service. However, in this case, our recollection of events differs. We always aim to address all queries promptly and … More

5/5

Google

Jackson Grundy , Moulton Branch, were extremely helpful from day one to completion. All staff were constantly professional and very efficient and I would recommend them to everyone. Thank you so much.

Nigel · 13 October 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you so much for your kind words! We're delighted to hear that the team at our Moulton branch provided you with such a positive experience from start to finish. Your recommendation means a great deal to us, and we’ll be sure to pass on your thanks to the whole team. Wishing you all the best going forward

1/5

Google

This company is a complete nightmare to deal with. I’ve had the misfortune of dealing with them twice, and both times were absolutely dreadful. Their so-called “customer service” is nothing but arrogance they talk down to you as if you’re beneath them. Rude, unprofessional, and downright unpleasant. I wouldn’t recommend them to anyone, and I genuinely hope I never have to cross paths with them again.

Dan · 22 September 2025 · Jackson Grundy

5/5

Google

Highly recommend Jackson Grundy, would give them 10🌟if I could. Becky (the Manager) has been supportive,kind and professional. Becky went above and beyond, for example keeping me updated outside of work hours and took paperwork to solicitors for me on her way home. Thank you so much Jackson Grundy Duston …

Pamela · 20 September 2025 · Jackson Grundy

Agent replied · 20 March 2026

Thank you so much for your wonderful feedback! We’re thrilled to hear that Becky was able to provide such supportive, kind, and professional service throughout your experience. Going above and beyond, whether keeping you updated outside of work hours or personally delivering paperwork, is exactly the level of care we strive to provide for all our clients. Your recommendation means a great deal to Becky and the whole team at Jackson Grundy Duston, and we’re delighted we could make the process as smooth as possible for you. Thank you again for taking the time to share your experience

5/5

Google

Highly recommend Jackson Grundy, would give them 10🌟if I could. Becky (the Manager) has been supportive,kind and professional. Becky went above and beyond, for example keeping me updated outside of work hours and took paperwork to solicitors for me on her way home. Thank you so much Jackson Grundy Duston …

Pamela · 14 September 2025 · Jackson Grundy

Agent replied · 13 November 2025

Thank you so much for your wonderful feedback! We’re thrilled to hear that Becky was able to provide such supportive, kind, and professional service throughout your experience. Going above and beyond, whether keeping you updated outside of work hours or personally delivering paperwork, is exactly the level of care we strive to provide for all our clients. Your recommendation means a great deal to Becky and the whole team at Jackson Grundy Duston, and we’re delighted we could make the process as smooth as possible for you. Thank you again for taking the time to share your experience

5/5

Google

Jackson Grundy provided an accurate valuation for my home. I had a designated member of staff to look after my sale, although other members of the team were always on hand to answer questions, provide guidance and reassurance. Moving home …

AnnaLou · 13 September 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you for your detailed feedback. We're so pleased to hear that the team at our Long Buckby branch supported you throughout the process and helped make your move a smooth and successful one. We understand how emotional moving can be, … More

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Questions about Jackson Grundy

How many reviews does Jackson Grundy have?

Jackson Grundy has 1,047 reviews across its nine offices, rated 4.8 out of 5 overall: 1,047 on Google. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Jackson Grundy office has the most reviews?

Jackson Grundy has the most, with 210 reviews rated 4.7 out of 5, followed by Jackson Grundy with 150.

Where are Jackson Grundy's offices?

Jackson Grundy, 11 Weston Favell Centre NN3 8JZ; Jackson Grundy, 44 Kingsley Park Terrace NN2 7HH; Jackson Grundy, 24 Bridge Street NN1 1NT; Jackson Grundy, Gough Lodge, Main Road NN5 6JJ; Jackson Grundy, 53-55 High Street NN11 4BQ; Jackson Grundy, 3 Market Place NN6 7RR; Jackson Grundy, 343 Wellingborough Road NN1 4ER; Jackson Grundy, 66 Harborough Road NN2 7SH; Jackson Grundy, 2 West Street NN3 7SB.

Has Jackson Grundy won any awards?

Yes. In The Trusted Agent 2026 awards: Jackson Grundy, Northampton won Trusted Agent; Jackson Grundy, Northampton won Trusted Agent; Jackson Grundy, Northampton won Trusted Agent.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.