Trusted Agent profile

Jackson Grundy reviews

4.8

★★★★★ Excellent

1,047 reviews across 9 offices and 1 platform

www.jackson-grundy.com

Jackson Grundy has 1,047 reviews across nine offices (Northampton, Northampton, Northampton, Duston, Daventry, Long Buckby, Abington, Kingsthorpe and Moulton) and 1 platform, rated 4.8 out of 5 overall. Jackson Grundy has the most, 210. Checked 9 October 2026.

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4.8 / 5

1,047

Reviews on Google

All 9 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Our offices

Jackson Grundy's nine offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Jackson Grundy. Each award is assessed separately from the review sites.

Latest reviews from every Jackson Grundy office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Our experience with Jackson Grundy rentals was very good and would have no hesitation in recommending them Our contact was Marjana and we cannot praise her highly enough She always went above and beyond to resolve issues and offer help

Andy · 13 February 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you very much for your kind feedback. We are delighted to hear that you had a positive experience with Jackson Grundy Lettings. Your comments about Marjana are greatly appreciated and will be passed on to her, she will be thrilled to hear them. Thank you again for taking the time to recommend us.

5/5

Google

I can say over the past 10 years I have built up a great relationship with Jackson Grundy at Kingsley branch a thank them all so much for there help and support

Joe · 13 February 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you for taking the time to share your feedback. It has been an absolute pleasure supporting you over the past 10 years. We are so pleased to hear that you have had a positive experience with our Kingsley branch. Your loyalty and kind words mean a great deal to the whole team, and we look forward to continuing our relationship for many years to come.

5/5

Google

Very helpful, always guick response to our queries, nothing to complain about.We really appreciate the cooperation.100% we can recommend Marjana Lansdell for all her support and professionalism during tenancy period,

Mona · 13 February 2026 · Jackson Grundy

Agent replied · 30 July 2023

Thank you so much for your kind words and positive rating, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Had the pleasure of purchasing a property through Jackson Grundy Long Buckby and dealing with Teresa who was fantastic through the whole process from start to finish, a wonderful brand ambassador for Jackson Grundy. Would recommend and use again - Highly Recommended!

Colin · 13 February 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you for your positive feedback and recommendation. We are delighted to hear that Teresa provided such fantastic support throughout your purchase and represented Jackson Grundy so well. We will be sure to pass on your kind words to her and the Long Buckby team. Wishing you all the best in your new home.

5/5

Google

Jackson Grundy were great throughout the process from first viewing to completion, Teresa was incredibly supportive to progress through any hurdles. Highly recommend.

Kallum · 13 February 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you very much for your kind feedback. We are delighted to hear you had such a positive experience from start to finish, and that Teresa was able to support you throughout the process. Your recommendation means a great deal to us, and we wish you all the best for the future.

5/5

Google

Jackson Grundy was excellent, especially Becky Toone. We had an extremely risky chain where the deal could've fell through due to very tight deadlines for completion, but Becky was a force of nature doing everything she could from chasing the buyers/sellers up and down the chain as well as the solicitors . Without her it's very possible our move may have collapsed so I want to thank her very much for this

Chris · 13 February 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience and Becky Toone’s dedication throughout what was a challenging chain. We will be sure to pass your comments on to Becky and her team. We are pleased everything completed successfully and wish you all the best for the future.

5/5

Google

Becky and her team in Duston were amazing. As my seller’s agent they always responded quickly to any questions and remained positive whilst dealing with an unhelpful solicitor. We got there in the end. I would highly recommend Jackson Grundy.

Linnie · 13 February 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you so much for your 5 star review. We are delighted to hear Becky and the Duston team supported you so well throughout your sale. Staying proactive and keeping you updated every step of the way is so important, and we are so pleased we got there in the end. Thank you for recommending Jackson Grundy, we really appreciate it.

5/5

Google

Jackson Grundy recently handled the sale of my parents’ house, and I couldn’t be happier with the service. From the moment Chris came out to value the property, everything felt straightforward and well‑managed. The entire process took 16 weeks from valuation to completion, and throughout that time the team were consistently professional, proactive, and reassuring. A special mention has to go to Becky, who was absolutely amazing. She kept me updated at every stage of the progression, always quick to respond and incredibly supportive. Her communication made what could have been a stressful process feel smooth and under control. I’m genuinely grateful for the care and attention shown, and I wouldn’t hesitate to recommend Jackson Grundy to anyone looking to sell their home.

Lorna · 13 February 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you so much for taking the time to share such a thoughtful review. We are delighted to hear that the sale of your parents’ home felt straightforward and well managed from start to finish. Chris and the whole team will be pleased to know their efforts were appreciated, and we we will be sure to pass on your kind words to Becky, she will be thrilled to hear how much her support and communication meant to you. Thank you again for your trust and recommendation. It was a pleasure working with you, and we wish you all the very best for the future.

5/5

Google

Johnny, Meg and the team at Jackson Grundy in Moulton have been fantastic supporting me with the sale of my grandmother’s property. Valuation information was well advised which led to positive marketing and productive viewings. Communication was superb and they treated us with kindness and showed great care of her property during viewings. I would highly recommend them.

Emma · 13 February 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you so much for your kind words. We are delighted we could support you through the sale of your grandmother’s property and make the process as smooth and positive as possible. We will be sure to pass your feedback on to Johnny and Meg, who will be thrilled to hear it. Thank you again and we truly appreciate your recommendation.

5/5

Google

Once the house was "sold" Meg did a magnificent job in ensuring we got to Exchange and Completion within a reasonable time. Which I've now come to realize is a vital role. Great work.

Chris · 13 February 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you for your feedback. We are pleased to hear of your positive experience and that Megan was able to support you effectively to exchange and completion. We will ensure that your comments are shared with her and the wider team. We wish you the very best for the future.

5/5

Google

We've sold our house with Moulton Jackson Grundy after buying it from them 10 years ago! The staff are so helpful, answering all of our questions from the initial evaluation all the way to exchange. Any concerns we've had were actioned and acted upon instantly and the teams professional, kind and considerate conduct have reassured myself with the safety of our home in their hands, especially when the stress of moving house seems like the worst thing in the world. The constant updates have kept us informed and that has been so appreciated, I couldn't recommend the team enough!!

Rhiannon · 13 February 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you for taking the time to leave such a wonderful review. It was a pleasure supporting you again and we are delighted to hear that our communication and care helped make the process smoother. Thank you for trusting Jackson Grundy once more, and we wish you all the very best in your next chapter.

5/5

Google

I have found Johnny, Meg and the team to be very professional throughout our sales process. Their regular communication from sale to completion has been very useful and we have felt we have been informed of each step along the way. I would highly recommend them if you are thinking of selling your home.

Jo · 13 February 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you for your positive review and recommendation. We are delighted to hear that Johnny, Megan and the team provided a professional service and kept you well informed throughout the process. Clear communication is something we really value, so your feedback means a great deal to us. Wishing you all the best for the future.

5/5

Google

I personally dealt with Megan Stewart, property consultant at Jackson Grundy. Of course, I was/still being assisted by others like Johnny, another property During as I go through the process. our first meeting in August 2025, she was very warm and welcoming and especially reassuring that she was going to help me and my husband get the dream house we were looking for. Being a first time buyer and we were not sure of the whole process, and it appeared so daunting to say the least. Megan not helped me finding the house we finally settled for but she also put me through the most brilliant Financial Advisors at Jackson Grundy, James and Louise (who was the main financial advisor who helped me get the right Mortgage loan from our lender. Am hugely grateful to Louise as she continues to help me). I would recommend Megan any day. Never tired of my unsure state every time we went for house viewing. Never judged me and never got tired until the end. The process is still going and she is always on hand to help me. Always ready and smiling and above all happy soul!! Thank you very much Megan. I really appreciate you and everything you have done and still doing as I go through the process. Cheers!!! Mirriam Lisa Kaonda

A customer · 13 February 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you so much for your wonderful review. We are delighted to hear how well Megan, along with Johnny, James and Louise, have supported you throughout your first home journey. Buying your first property can feel overwhelming, so it’s wonderful to know the team has been there to guide and reassure you every step of the way. We truly appreciate your recommendation and will be sure to pass on your kind words.

5/5

Google

I honestly can’t thank Miranda enough for everything she’s done for us during the sale of my mum’s property. …

Stuart · 22 January 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you so much for taking the time to leave such a thoughtful and detailed review. We are truly grateful for your kind words. … More

5/5

Google

We had a great experience with Jackson Grundy during our property purchase. In particular, Aby was outstanding, professional, approachable, and always quick to respond. She kept us well informed throughout the process and made everything feel straightforward and stress-free. We’d happily recommend both Aby and the team at Jackson Grundy.

LH · 22 January 2026 · Jackson Grundy

Agent replied · 20 March 2026

Thank you so much for your kind words and for taking the time to leave us a review. We are delighted to hear that you had a great experience with Jackson Grundy, and that Aby was able to support you so well throughout your purchase. We’ll be sure to pass on your feedback to her and the team. Wishing you all the best in your new property, and thank you again for your recommendation.

4/5

Google

Interesting.

James · 20 January 2026 · Jackson Grundy

Agent replied · 20 March 2026

Thank you for taking the time to leave a review. We appreciate your feedback and would welcome any further thoughts you would like to share. Please feel free to get in touch if there is anything we can assist with in the future.

5/5

Google

Rating only, no written review.

Julie-Ann · 20 January 2026 · Jackson Grundy

Agent replied · 20 March 2026

Thank you for your 5 star review and for choosing Jackson Grundy.

5/5

Google

Throughout my whole tenancy with Jackson Grundy Marjana has been a fantastic agent. She is on hand to help and responds to queries quickly and efficiently. I am grateful for all her support.

Lindsey · 13 January 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you for taking the time to leave such a lovely review. Marjana will be really pleased to hear your kind words, and we are glad she was able to support you throughout your tenancy. Thank you again.

5/5

Google

Rating only, no written review.

Julie-Ann · 13 January 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you for your 5 star review and for choosing Jackson Grundy.

5/5

Google

I appointed Jackson Grundy to market my cottage and within 2 weeks I had an offer in. The whole process was very smooth and I have to commend Megan Stewart who was absolutely brilliant. A great communicator, negotiator, and kept me fully informed and up to date throughout the sale. Thank you so much for such an impressive service. Kind regards Andrew

Andy · 13 January 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you so much for your kind feedback. We’re delighted to hear that your experience with Jackson Grundy was such a positive one and that an offer was secured so quickly. Megan will be thrilled to receive your praise, she takes great pride in providing clear communication and dedicated support throughout the sales process. Thank you for choosing Jackson Grundy, and we wish you all the very best for the future.

5/5

Google

We have been really impressed with the professional service received by Miranda and her team. The communication has been excellent. They have worked hard to ensure the sale was completed in a timely manner to the satisfaction of all parties. Thank you.

Evro · 13 January 2026 · Jackson Grundy

Agent replied · 13 April 2026

Thank you very much for your kind feedback. We’re delighted to hear that you were impressed with the professional service provided by Miranda and her team, and that communication throughout the process met your expectations. … More

5/5

Google

We couldn’t be happier with the service we received. From start to finish, the entire process was handled with professionalism, clear communication, and genuine care. The sale was managed efficiently and smoothly, and we always felt well …

Sarah-Elisabeth · 22 December 2025 · Jackson Grundy

Agent replied · 13 April 2026

Thank you so much for taking the time to share such wonderful feedback. We’re absolutely delighted to hear that your experience was smooth, well communicated, and supportive from start to finish. … More

1/5

Google

Rating only, no written review.

Jane · 20 December 2025 · Jackson Grundy

Agent replied · 20 March 2026

We take all feedback seriously and are sorry to hear that you were not happy with the service you received. We would like to understand what happened so we can help. Please contact us at headoffice@jacksongrundy.co.uk so we can resolve any issues.

5/5

Google

Mr Becky thank you for your responsiveness and professionalism.

Ludmila · 20 December 2025 · Jackson Grundy

Agent replied · 20 March 2026

Thank you for your thoughtful feedback. On behalf of Jackson Grundy and Becky in particular, we truly appreciate your feedback and wish you all the best in your new home

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Jackson Grundy

How many reviews does Jackson Grundy have?

Jackson Grundy has 1,047 reviews across its nine offices, rated 4.8 out of 5 overall: 1,047 on Google. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Jackson Grundy office has the most reviews?

Jackson Grundy has the most, with 210 reviews rated 4.7 out of 5, followed by Jackson Grundy with 150.

Where are Jackson Grundy's offices?

Jackson Grundy, 11 Weston Favell Centre NN3 8JZ; Jackson Grundy, 44 Kingsley Park Terrace NN2 7HH; Jackson Grundy, 24 Bridge Street NN1 1NT; Jackson Grundy, Gough Lodge, Main Road NN5 6JJ; Jackson Grundy, 53-55 High Street NN11 4BQ; Jackson Grundy, 3 Market Place NN6 7RR; Jackson Grundy, 343 Wellingborough Road NN1 4ER; Jackson Grundy, 66 Harborough Road NN2 7SH; Jackson Grundy, 2 West Street NN3 7SB.

Has Jackson Grundy won any awards?

Yes. In The Trusted Agent 2026 awards: Jackson Grundy, Northampton won Trusted Agent; Jackson Grundy, Northampton won Trusted Agent; Jackson Grundy, Northampton won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.