Every review we hold for the Northampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have to say from the start, just how great Jackson and Grundys letting team in Northampton are.
I started my renting journey as a single woman 10 years ago and have been truely looked after by Marjana and the team.
Constant clear communication always advised in advance.
Any issues as a tenant were addressed and resolved very quickly and I was always kept up to date.
Marjana and the team made it all so easy and efficient.
This has honestly been the case for all this time of 10 years.
I have been extremely lucky to now move on as a property owner but if that wasn't the case I probably would have never left.
I highly recommend them for anyone looking rent because you will be really looked after.
A big thank you to all the team but especially Marjana.
Danielle · 22 June 2026
Agent replied · 22 August 2026
Thank you so much for your kind words and for being a valued tenant for the past 10 years. We are delighted to hear that Marjana and the team have been able to support you throughout your time with us.
Congratulations on becoming a property owner. We wish you all the very best in this exciting new chapter and truly appreciate your recommendation and support.
★★★★★ 5/5
GoogleDuring our tenancy, we mostly dealt with Marjana Landsell and I can confidently confirm that we had an amazing experience thanks to her. The communication was exceptional throughout the entire tenancy, it was a perfect balance between friendly and professional. She was always open, honest, and approachable, which made our experience with Jackson Grundy very pleasant. Whenever any issues arose, she responded promptly and ensured they were dealt with efficiently. What we appreciated most was her transparency, she never hesitated to share her thoughts and opinions directly, providing honest guidance at every stage. Thank you Marjana, you really are an asset for the company!
Iustina · 22 June 2026
Agent replied · 22 August 2026
Thank you so much for your wonderful review. We are thrilled Marjana made your experience so positive, she will be delighted to hear your kind words. We are delighted that her dedication and approachability made such a positive difference to your experience. Thank you again for your review.
★★★★★ 5/5
GoogleI cannot begin to say how absolutely fantastic Jackson Grundy have been over the past 5 years … first of all I would like to say a absolute huge thank you to Marjana, she has ALWAYS been at the end of the phone and dealt with any issues or even minor queries straight away without delay, best agent I’ve ever had the pleasure dealing with .. first class outfit from the whole team .. I thank you all so much for everything you’ve done in the time I was a tenant . I would highly recommend the Kingsley park office especially awesome group of people who are very good at their jobs.
Woody · 13 March 2026
Agent replied · 13 April 2026
Thank you sincerely for your extremely kind and thoughtful feedback. We are truly grateful for your comments and delighted to learn that your experience with us over the past five years has been such a positive one. Your recognition of Marjana’s dedication and professionalism is especially appreciated; she consistently strives to provide the highest level of service, and your remarks will mean a great deal to her. It has been a pleasure assisting you during your tenancy, and we greatly appreciate the confidence you placed in our Kingsley Park team. On behalf of everyone at Jackson Grundy, we extend our very best wishes to you for the future and thank you once again for your recommendation and support.
★★★★★ 5/5
GoogleA very good experience with Jackson Grundy. A very professional company who get things done well. Marjana in letting is super efficient and extremely professional in managing my rental property and ensuring the end of tenancy was done well.
Also, Louise in letting was great in securing good tenants. I decided to sell through Jackson Grundy and Codi and James were on it. This company is well run by professionals.
Thanks you, Sean
Sean · 6 April 2026
Agent replied · 13 April 2026
Thank you for your positive feedback and for taking the time to share your experience. We are delighted to hear that you were pleased with the service provided by our team.
Marjana, Louise, Codi and James will be especially grateful for your recognition, they all take great pride in delivering a professional and efficient service. It is wonderful to know that we were able to support you successfully with both your rental property and your sale.
We truly appreciate your trust in us and wish you all the very best for the future.
★★★★★ 5/5
GoogleI recently reached the end of our tenancy and wanted to share my positive experience with Michelle. From the very beginning, she was professional, responsive, and genuinely helpful.
Throughout our tenancy, any queries or maintenance requests were handled promptly and efficiently.
Overall,we’ve had a very positive experience and would happily recommend Michelle to others looking for a reliable and professional renting service.
Toma · 22 May 2026
Agent replied · 22 August 2026
Thank you for taking the time to share your experience. We are so pleased to hear that Michelle provided such professional, responsive, and helpful support throughout your tenancy.
It is great to know that any queries and maintenance requests were handled promptly and efficiently, helping to make your time with us a positive one. Michelle will be delighted to hear your kind feedback.
We truly appreciate your recommendation and wish you all the best for the future.
★★★★★ 5/5
GoogleMoving from London to Northampton was a big step, but Marjana at the Kingsley Park Terrace branch went above and beyond to accommodating me over my 3.5 years here. I've since bought my own place which Marjana once again aided my end of tenancy steps. She, and the fantastic team there, will be missed.
Highly recommend.
Sean · 22 May 2026
Agent replied · 22 August 2026
Thank you so much for your kind words and for taking the time to share your experience. It is wonderful to hear that Marjana was able to support you throughout your three and a half years with Jackson Grundy and make your move from London to Northampton a smooth one.
We are also delighted that she could assist you again during your end of tenancy process, she will be thrilled to hear your feedback. Your comments mean a great deal to the whole lettings team.
Wishing you all the very best in your new home.
★★★★★ 5/5
GoogleI had a fantastic experience with Jackson Grundy. From the initial viewing through to signing the contract, the process was seamless. They were incredibly quick to respond to any issues that occurred throughout the entire duration of our tenancy. A huge thank you to Michelle for being so professional, transparent, and quick to answer all my questions. I highly recommend them!
Nick · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your wonderful feedback. We are delighted to hear that you had such a positive experience with Jackson Grundy from the initial viewing through to signing your contract and throughout your tenancy. It is especially great to hear your kind words about Michelle. She takes great pride in providing professional, transparent, and responsive support, and your comments will mean a lot to her.
We truly appreciate your recommendation and wish you all the very best for the future. If we can assist you again at any time, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleMichelle was professional, friendly, and very helpful throughout the whole process. Communication was excellent, and everything was handled efficiently. I really appreciate the support and would happily recommend her services
Alina · 8 August 2026
Agent replied · 22 August 2026
Thank you for your wonderful feedback. We are delighted to hear you had such a positive experience with Michelle. We really appreciate your recommendation and wish you all the best for the future.
★★★★★ 5/5
GoogleReally professional Estate Agents! Would recommend! When ever I called or emailed Louise and her team with a query they would respond to me very promptly and help in any way they could. They had good communication through my tendency and even after I had left providing me with detailed updates on questions I had.
Amelia · 13 December 2025
Agent replied · 13 April 2026
Thank you very much for your kind feedback. We are delighted to hear that Louise and the team were able to support you promptly and keep you well informed throughout your tenancy and beyond. Providing clear communication and continued … More
★★★★★ 5/5
GoogleOne of the best in Northampton. The team is always helpful and caring, especially Marjana. I can't stress enough how helpful she has been.
Damian · 22 June 2026
Agent replied · 22 August 2026
Thank you for your kind words and 5 star review. We are delighted to hear you had such a positive experience with our team. Marjana will be especially pleased to know her help and support have made a difference. With thanks again
★★★★★ 5/5
GoogleWas a tenant for 3+ years. No issues at all, only have rave reviews and compliments. Would highly recommend. Michelle was the person we loaded with and she is amazing. Couldn't praise her enough
Andrew · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your feedback and for being a valued tenant for over three years. We are delighted to hear you had such a positive experience. Michelle will be thrilled to read your feedback. We truly appreciate your recommendation and wish you all the best for the future.
★★★★★ 5/5
GoogleMichelle has been absolutely fantastic from start to finish with our experience of renting 11 years have gone past and her service to me and my family has been faultless!! We would recommend her service and expertise to anyone!! Always at …
Laura · 13 November 2025
Agent replied · 13 April 2026
We’re so grateful for your kind feedback and continued trust over the past 11 years. Michelle takes great pride in providing a personal and reliable service, and it’s wonderful to see that reflected in your experience. Thank you again.
★★★★★ 5/5
GoogleVery helpful, always guick response to our queries, nothing to complain about.We really appreciate the cooperation.100% we can recommend Marjana Lansdell for all her support and professionalism during tenancy period,
Mona · 13 February 2026
Agent replied · 30 July 2023
Thank you so much for your kind words and positive rating, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleThroughout my whole tenancy with Jackson Grundy Marjana has been a fantastic agent. She is on hand to help and responds to queries quickly and efficiently. I am grateful for all her support.
Lindsey · 13 January 2026
Agent replied · 13 April 2026
Thank you for taking the time to leave such a lovely review. Marjana will be really pleased to hear your kind words, and we are glad she was able to support you throughout your tenancy. Thank you again.
★★★★★ 5/5
GoogleI've entered second tenancy agreement with Jackson and had a great experience in dealing with them from property search till exit and return of deposit. At every step I had a good looking after my needs and demands. They did not hide disadvantages of the property and made detailed report on it with pictures and current state of every element and feature including creaking floor and nails in the wall the day before I moved in. Whatever I spotted to be wrong was documented before so I did not have to report the issue. Once in 3 months inspections of property helped me to raise demands, e.g. garage door was repaired and towel dryer replaced promptly. Similar plumbing and electricity issues reported using app FixFlo were dealt with very quickly. Tenancy exit was well planned and structured with simple and doable checklist. Deposit was returned within a week. Although £60 were deducted for the lawn I left uncut, the overall impression on pedantic, honest and well organised team work of Jackson remained unchanged. Very happy to recommend the Agency and rate it at top level.
Slava · 26 May 2024
Agent replied · 24 August 2024
Thank you so much for your wonderful review. We're overjoyed to hear that the team were able to provide you with great service throughout your journey. If you ever need anything in the future, please don't hesitate to reach out. Best wishes from all of us at Jackson Grundy. Kind regards, Alex
★★★★★ 5/5
GoogleFor me Jackson Grundy agency it’s one of the best one’s from Northampton .
They are very careful with tenant’s and very prompt any time you have problems with the house(electricity,roof,everything).
I sincerely recommend Marjana Lansdell, she is so lovely and helpful,it was a pleasure to rent a house from you.Many thanks again,and really appreciate all your help during my tenancy.
With love xxx
Ioana T
Ioana · 26 November 2024
Agent replied · 10 December 2024
Thank you so much for taking the time to write this review. We’re so pleased to hear that your experience with Jackson Grundy and Marjana was such a positive one. Marjana takes great care in ensuring tenants feel supported, and your lovely feedback will mean the world to her. If we can assist you in the future, don’t hesitate to get in touch. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleWe have rented two properties from Jackson Grundy in the last 7 years. We have never had a problem with them and all enquiries/reported issues have been dealt with promptly. We would especially like to thank Marjana for being very helpful to us. We highly recommend this agency!
Michal · 27 April 2025
Agent replied · 30 May 2025
Thank you so much for your kind words and continued trust in Jackson Grundy over the past 7 years. We’re delighted to hear that you’ve had such positive experiences with us, and we truly appreciate your recommendation. Marjana will be … More
★★★★★ 4/5
GoogleMarjana and the team have been very helpful throughout all of our time renting through them. We felt she genuinely cared about us and wanted to help us find the best place for us, which is a rarity. Her kindness made the house finding process much less stressful. Thank you!
Jordyn · 18 March 2025
Agent replied · 30 May 2025
Thank you so much for your review. We're thrilled to hear that Marjana and the team were able to make your renting experience smoother. If there's anything else you need, don’t hesitate to reach out. Best of luck in your new home. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleI've rented with Jackson Grundy now for 2 years and really pleased with everything they have done. Any kind of issue I've had, they've responded to straight away, plus their contractors are super quick at getting back to you aswell.
Michelle has been so helpful and professional from day 1. When she comes out to do my 3 month checks, it's so relaxed, I love having a natter with her. She's such a friendly, kind and caring person, she really is a credit to the JG team.
Having said that, all the team are very helpful
I have to say, I think I have THE best landlord ever and although it's not my house, it most certainly feels like my home, I'm so happy living here.
I would 100% recommend JG to anyone
Vicky · 25 August 2023
Agent replied · 24 August 2024
Thank you very much for taking the time to leave such positive comments regarding your experience with Michelle and the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 4/5
GoogleMarjana is kind, caring and understanding she supported us as tenants with any issues, advice and queries we had during our time of renting with Jackson Grundy.
Imaan · 26 August 2025
Agent replied · 2 September 2025
Thank you so much for your kind words. We’re delighted to hear that Marjana was able to support you throughout your tenancy and make your experience a positive one. We’ll be sure to share your lovely feedback with her and the team. Wishing you all the best for the future.
★★★★★ 5/5
GoogleJackson Grundy did an exceptionally good job regarding the sale of our bungalow. The economic climate was not good and house prices were beginning to stagnate. Vanessa had her eye on the ball and backed up by Richard made contact with prospective buyers. This lead to an offer quickly coming forward.
Other estate agents we had previously used were not so forthcoming.
We really appreciated Vanessa and Richards commitment,they were always ready to talk to us and chase solicitors etc.
We would thoroughly recommend this team at Jackson Grundy
Thank you
Jane and Jim
Jim · 31 January 2023
Agent replied · 30 July 2023
Thank you very much for taking the time to leave such positive comments regarding your experience with the team Jim. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleGreat agency , every time when we contact with them the action was taken immediately. Michelle always take care and resolve the problem immediately. Always was friendly for us .
Jackson Grundy is really good agency .
I’m really recommend to use them ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Stan · 22 May 2026
Agent replied · 22 August 2026
Thank you so much for your wonderful feedback and recommendation.
We are delighted to hear that you have had such a positive experience with the team and that your queries were always handled quickly and efficiently. Michelle will be especially pleased to know that her friendly and proactive approach made a difference during your time with us.
Your kind words about Jackson Grundy mean a lot to the whole team. We truly appreciate your support and wish you all the very best for the future.
★★★★★ 5/5
GoogleJackson Grundy Estate Agents have excellent customer care and support. Marjana Lansdell is so welcoming and a pleasure to work with. Marjana made the whole process of viewing the property very comfortable, explained in details more information about the property and the area, and offered me time to ask any questions or more information i needed to know regarding the property. This helped me to make a rightful decision. I highly appreciate Marjana's customer care services and the team.
Bri · 2 March 2023
Agent replied · 30 July 2023
Thank you so much for your kind words and positive rating regarding your experience with Marjana and the team Bri, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleI would like to leave a review here because our dream about our own home come true with the support of Jackson Grundy. The guidance and continued support which we received from Jackson Grundy from the day of viewing the property to the day which we received the key is priceless. Whenever we need help or whenever we have a concern they are ready to sort it out. I can't leave this review without mentioning the names Richard Segade and James Cox. Richard was with us throughout the entire steps of our dream . I really want to appreciate his quick response for each and every quires. Thank you James for all the help and guidance with our mortgage. Thank you so much for everyone.
Roji · 1 January 2023
Agent replied · 30 July 2023
Thank you very much for leaving such kind comments regarding your experience with Richard, James and the team Roji, and many thanks for your custom. Best regards, Nick - Jackson Grundy
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