Trusted Agent profile · Northamptonshire
★★★★★
1,047 reviews across 9 offices and 1 platform
Jackson Grundy has nine offices, in Northampton (three offices), Duston, Daventry, Long Buckby, Abington, Kingsthorpe and Moulton (Northamptonshire). Together they have 1,047 reviews on 1 platform, rated 4.8 out of 5 overall.
1,047
Reviews on Google
All 9 offices
Jackson Grundy's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jackson Grundy, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery happy with the friendly and professional service I received from Richard and Teresa from start to finish. Excellent work, well done and thank-you!
Thank you very much for taking the time to leave such a positive review Richard, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleI highly recommend Jackson Grundy Estate Agents at the Long Buckby branch. Teresa and Richard provided a very friendly and excellent service.
Thank you very much for taking the time to provide such positive feedback of your experience Jane, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleExcellent service from start to finish. Kept informed on a regular basis by friendly, professional staff. Would whole heartedly recommend Richard & Teresa when buying or selling a property. Thank you so much for all your help ☺️
Thank you so much for your kind words and positive rating of your experience with the team Michelle, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleThe only estate agents I have met who are genuinely pleasant to work with. Great people, great company. I wouldn't use anyone else if I were you. Teresa is a delight.
Thank you for leaving such a positive and kind review Nicola, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleJackson Grundy dealt with the sale of 2 properties for us. One of them turned out to be a long and protracted sale due to the position of the buyers and the chain. They did all they could to help the sale through and kept me informed at all stages. Special thanks to Angela, Alex and Megan for all their hard work - they were very professional and are a credit to the company. Geoff Milnes, Synod Property Officer, United Reformed Church
Thank you very much for taking the time to provide such positive feedback Geoff, and many thanks for trusting us with your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleGreat experience from start to finish. The service from Richard at Jackson Grundy in Long Buckby was efficient and professional and very supportive. The communication from Richard and the team was great, keeping us up to date with progress with what can be a very stressful process.
Thank you very much for taking the time to provide such positive feedback of the service you received Stephen. We're delighted you were happy with your experience and would like to thank you for your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleJust what a fabulous Estate Agent should be. Made a difficult situation as easy as possible (sold my Mum's house and we live 100's of miles away). Kept us well informed throughout. Estate Agents often have (sometimes deservedly) a bad reputation. Well Jackson Grundy and Richard Parish of the Long Buckby branch are proof to the contrary. Cannot recommend Richard and Long Buckby Branch highly enough.
Thank you for leaving such a positive and well considered review of your experience Dawn. It's especially wonderful to hear news of our team exceeding the (as you say, sometimes justified) expectations of Estate Agents. This review will mean a great deal to Richard and the team, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleRichard and Teresa were amazing. Clear excellent communication, brilliant service and a lovely manner. I don’t think we could have managed to sell without Theresa explaining everything each step of the way. Kept me sane when dealing with the solicitors. Highly recommend.
Thank you very much for leaving Richard and Teresa such a positive review, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleWe had a great experience selling our house through Long Bucky Jackson Grundy. Richard Parrish was an exceptional agent with great experience at each stage, giving clear communication throughout. Huge thanks, would definitely recommend.
Thank you so much for taking the time to leave such positive feedback of your experience James, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleWe recently completed on the sale of our property and have made our onward purchase, ready to commence a new chapter in our lives. Our sale was handled by the Jackson Grundy Long Bucky branch specifically Richard and Teresa. We really cant find enough positive things to say about this team who were professional, efficient and honest throughout. Buying and selling property is always a stressful experience, but the support and communication we received throughout was invaluable. Thank you Teresa and Richard, you were fantastic and we would have no hesitation in recommending you to others. Regards Darren & Tammy Wallace
Thank you so much for going to the trouble of leaving such a delightful review Darren and Tammy, I know Richard and Teresa will be thrilled to know you were so pleased with the experience. Many thanks for entrusting Jackson Grundy with your custom and all the best for the future. Best regards, Nick - Jackson Grundy
5/5
GoogleJackson Grundy Long Buckby provided an excellent service from start to finish when dealing with the sale of my property in Long Buckby. Richard and Teresa are both so personable and made the whole experience stress free and easy. Would highly recommend. A huge thank you to the whole team but a special thanks to Teresa who was fabulous.
Thank you very much for taking the time to leave such a positive review about your experience with Richard, Teresa and the Long Buckby team Gerri, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleThanks Chris, Becky & Ricky at the Duston office for keeping us well informed with our sale and purchase . Becky your a STAR!! Regards, Ray & Carole.
Thank you very much for taking the time to leave such positive comments regarding your experience with the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
1/5
GoogleSo my story with this estate agency while i was looking for a property i have finally found the one with jackson grundy. After months waiting the landlord was looking for a house no pressure i continued to wait then had enough started looking else where then i was at the process of purchasing another property . They then called me saying this one the landlord has finally found hes and we can crack on if i am still interested & they gave me there 100% words that its mine!! Afterwards the landlord couldn’t get that house & i have lost the one i was purchasing. Then I complained there staff said it’s irrelevant apparently!! Absolutely disgusting don’t recommend this estate agency after all these months waiting i have seen several houses they have put but no contact was made to say mr ali we have another property. Absolutely no communication skills. I feel personally this establishment needs to learn how to treat there customers i was a first time buyer with everything ready! And they messed me about! I shall not recommend this company to no one.
5/5
GoogleGeorgina and the team have been nothing but helpful & informative during my searches. Would highly recommend.
Thank you Jake for leaving such positive comments in relation to your experience with Georgina and the Moulton team, it's very much appreciated. Best regards, Nick - Jackson Grundy
1/5
GoogleJust phoned the moulton branch and a ladie called jackie answered the phone. I discussed about a current property thats for sale. For us its a very exciting time to be buying our forever home! However, The phone call was so poorly handeld & so unprofessional. We are So completely put off by this branch because of that short phone call with Jackie! Rude.
Hello Jason. I am sincerely very sorry that you have been left with this impression of Jackson Grundy. I realise this is not of much consolation to you now, but this is absolutely not the norm from our staff and we will be investigating the circumstances with the staff member involved. I of course understand that you may be reluctant to deal with us in future because of your experience, however should you wish then I would be very happy to pass your details on to another member of staff, either at that branch or at one of our alternative branches. Should you wish to do this then please email me at headoffice@jacksongrundy.co.uk or call on 01604 753044 and ask for Nick, and I will arrange it for you. Again, please accept our apologies for your poor experience. Best regards, Nick - Jackson Grundy
5/5
GoogleRating only, no written review.
Thank you for your kind rating of your experience Barbara, it is much appreciated. Best regards, Nick - Jackson Grundy
5/5
GoogleRating only, no written review.
Thank you very much for leaving such a positive rating of your experience. Best regards, Nick - Jackson Grundy
5/5
GoogleRating only, no written review.
Thank you very much for your positive rating Darren, it's much appreciated. Best regards, Nick - Jackson Grundy
5/5
GoogleRating only, no written review.
Thank you very much for your positive rating of your experience. Best regards, Nick - Jackson Grundy
5/5
GoogleRating only, no written review.
Thank you so much for leaving us a 5 star rating of your experience Martin, greatly appreciated. Best regards, Nick - Jackson Grundy
5/5
GoogleRating only, no written review.
Thank you for leaving such a positive rating of your experience. Best regards, Nick - Jackson Grundy
1/5
GoogleAbsolutely ridiculous
4/5
GoogleThey have mortgage broker that can turn your dreams into reality
Thank you very much for taking the time to leave such a positive review about your experience, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleIt was the best agency I collaborated with, I was informed every time when something new appeared …
Thank you very much for taking the time to leave such a positive review about your experience with Ricky and the Duston team Marius, and many thanks for your custom. Best regards, Nick - Jackson Grundy
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Northampton (11 Weston Favell Centre) has the most, with 210 reviews rated 4.7 out of 5, followed by Northampton (44 Kingsley Park Terrace) with 150.
The nine Jackson Grundy offices, by town:
Yes. In The Trusted Agent 2026 awards: Jackson Grundy, Northampton won Trusted Agent; Jackson Grundy, Northampton won Trusted Agent; Jackson Grundy, Northampton won Trusted Agent.
