5/5
Rating only, no written review.
Agent replied · 30 July 2023
Thank you so much for leaving us a 5 star rating of your experience Martin, greatly appreciated. Best regards, Nick - Jackson Grundy
Trusted Agent profile · Northamptonshire
★★★★★
1,047 reviews across 9 offices and 1 platform
Jackson Grundy has nine offices, in Northampton (three offices), Duston, Daventry, Long Buckby, Abington, Kingsthorpe and Moulton (Northamptonshire). Together they have 1,047 reviews on 1 platform, rated 4.8 out of 5 overall.
1,047
Reviews on Google
All 9 offices
Jackson Grundy's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jackson Grundy, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you so much for leaving us a 5 star rating of your experience Martin, greatly appreciated. Best regards, Nick - Jackson Grundy
5/5
Rating only, no written review.
Thank you for leaving such a positive rating of your experience. Best regards, Nick - Jackson Grundy
1/5
Absolutely ridiculous
4/5
They have mortgage broker that can turn your dreams into reality
Thank you very much for taking the time to leave such a positive review about your experience, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
It was the best agency I collaborated with, I was informed every time when something new appeared …
Thank you very much for taking the time to leave such a positive review about your experience with Ricky and the Duston team Marius, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
Excellent service. Very professional, helpful and dealt with all aspects in respect of the sale of our property. Highly recommend. Thank you
Thank you very much for taking the time to leave such positive feedback Angela, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
Would highly recommend very helpful and kept you informed of the sale etc Would like to thank Ricky for all his help and support through the sale of the property and Becky for the after sales
Thank you so much for your kind words and positive rating Claire, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
Friendly, professional service from both Angela at the Village Agency who sold our house in record time and Sarah in the Duston office when we bought a bungalow fraught with problems - both went above and beyond to help and assist in any way they could - would highly recommend.
Thank you so much for taking the time to leave such a positive review of your experience Thelma, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
Yet another sale where Ricky has supported me. It has been a rollercoaster ride full of rants and tears, but Ricky has been there for me and listened to it all - always managing to calm me down and give me advice for the next step. Wouldn't have gotten through it without him. Couldn't recommend more highly!
Thanks so much Charlotte for leaving such a lovely review, it means a lot. It's great to hear you felt supported along the way and we're proud of how much Ricky cares about his job and his clients. All the best, Nick - Jackson Grundy
5/5
Thanks Chris, Becky & Ricky at the Duston office for keeping us well informed with our sale and purchase . Becky your a STAR!! Regards, Ray & Carole.
Thank you very much for taking the time to leave such positive comments regarding your experience with the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
5/5
From valuation right through to completion Becky and Chris proved the value of using local agents. A responsive and professional manner throughout made the process far less stressful than we expected.
Thank you very much for taking the time to leave such positive comments regarding your experience with Becky, Chris and the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
1/5
So my story with this estate agency while i was looking for a property i have finally found the one with jackson grundy. After months waiting the landlord was looking for a house no pressure i continued to wait then had enough started looking else where then i was at the process of purchasing another property . They then called me saying this one the landlord has finally found hes and we can crack on if i am still interested & they gave me there 100% words that its mine!! Afterwards the landlord couldn’t get that house & i have lost the one i was purchasing. Then I complained there staff said it’s irrelevant apparently!! Absolutely disgusting don’t recommend this estate agency after all these months waiting i have seen several houses they have put but no contact was made to say mr ali we have another property. Absolutely no communication skills. I feel personally this establishment needs to learn how to treat there customers i was a first time buyer with everything ready! And they messed me about! I shall not recommend this company to no one.
5/5
The team at the Jackson Grundy Duston branch were great! They found us our dream home and helped our sale and purchase go through as smoothly and quickly as possible!
Thank you so much for your kind words and positive rating Chelsea, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
Thank you Jackson Grundy, Duston, for selling our house in record time. Jackson Grundy have kept us informed through out the sale. We will definitely use Jackson Grundy should we sell again. To the staff in Duston thank you again for the wonderful service. Victor and Shirley Pais
Thank you very much for your kind words Mr and Mrs Pais, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
I enquired about a house to buy as a buy to let, Ricky from the Duston office was very helpful, he gave me some great advice that I wouldn't have considered and found the perfect house which we bought the following week. The whole process seemed too easy but I think its due to the hard work and long hours they must do behind the scenes. I would definitely use Jackson Grundy again and recommend to friends/family. Thank you
Thank you very much for your kind and positive comments Anna, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
You won't find another estate agent better than these guys, if i could give 10 stars; i would. From start to finish I have been provided the best guidance and support. Massive thank you to Ricky and Becky have been utterly fabulous and are a credit to the JG team.
Thank you for leaving such a delightful review of your experience with Becky, Ricky and the team Kimberley, your comments are so gratefully received. And many thanks for trusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
We have nothing but praise for the Jackson Grundy Duston branch. Becky was always there to answer any questions and was a major help when things started to slow down and drag on. From start to finish the service has been spot on and Becky kept us informed at every stage, working hard to make things happen. A pleasure to deal with and we would have no hesitation recommending them.
Thank you very much for taking the time to leave such positive comments regarding your experience with Becky and the team Ian. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
5/5
Amazing Service! If your thinking about buying or selling a home go to Jackson Grundy. Ricky and Becky have been so helpful and honestly couldn't have asked for anything more. It made buying a house such an easier process with their help.
Thank you so much for your kind words and positive rating of your experience with Ricky and Becky Hannah, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
We had a great experience selling our house through Jackson Grundy Estate agents. Megan Jackson was very helpful with all our enquiries and really went beyond her job to be helpful to us. She remained calm and kind while sometimes we got stressed. Angela Edgington was very professional and extremely helpful too. When we had to go into the Duston branch all the staff were very friendly and helpful. Thank you to you all Mr and Mrs Sheridan-Wheeler
Thank you so much for your kind words and positive rating Bobby, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
Fantastic service, super helpful and always prompt - with special thanks to Ricky and Becky for all their efforts helping us secure our first home. We viewed a number of properties in the area prior to purchasing, and always felt as though Ricky was on our side. Not once did we feel pressured into making an offer and always felt that Jackson Grundy had our best interests in mind. After making an offer, Becky did an amazing job of keeping us informed of any updates along the way. When we reached a stumbling block, Becky was great in liaising between us and the seller and getting the matter resolved quickly and decisively. Both made the whole process as stress-free as possible and we can't thank you enough for everything you've done for us these last 3 months. If/when we come to sell the property, Jackson Grundy will be our only consideration, and we wouldn't hesitate to recommend you to friends and family in future. Many thanks and best wishes, Tyrone and Laura
Thank you both so much for taking the time to leave such a thoughtful and positive review of your recent experience with Becky, Ricky and the team...it is greatly appreciated. Many thanks for your custom and we wish you every happiness in your first home. Best regards, Nick - Jackson Grundy
5/5
Had a lovely experience with Ricky and Becky from Jackson Grundy in buying our home. Ricky recommended a solicitor to us who was very responsive and Becky was very patient with my many questions about the whole process and always on top of things. Would definitely recommend!
Thank you very much for taking the time to leave such positive comments regarding your experience with the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
5/5
Efficient with great communication. I received excellent communication from Jackson Grundy Estate agent, who always kept me in the loop and was very efficient generally. Becky and Team did a great job. We were not forgetting Danielle, who star d the ball oll and till getting in touch to find out how we're progressing in our new house in Duston.
Thank you very much for taking the time to leave such a positive review about your experience with the team Theo, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
Rating only, no written review.
Thanks very much for leaving a positive rating of your experience Tim, it's greatly appreciated. Best regards, Nick - Jackson Grundy
5/5
A great local agency, with excellent service provided by the whole team!
Thank you very much for your positive feedback on the service you received from the team Wayne, and many thanks for your custom. Best regards, Nick - Jackson Grundy
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Northampton (11 Weston Favell Centre) has the most, with 210 reviews rated 4.7 out of 5, followed by Northampton (44 Kingsley Park Terrace) with 150.
The nine Jackson Grundy offices, by town:
Yes. In The Trusted Agent 2026 awards: Jackson Grundy, Northampton won Trusted Agent; Jackson Grundy, Northampton won Trusted Agent; Jackson Grundy, Northampton won Trusted Agent.