Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleGreat to work with! I just purchased a property through these guys and they have been so helpful and accommodating for every part of the sale even with issues that are from other aspects and departments in the purchase process. Carol in particular has been on hand at all times! some times even answering her phone out of work hours to ensure that I am not stressed and overwhelmed. CAROL MATHER you truely are the GOAT thanks again. Highly recommended.
Harry · 5 March 2026 · Intercounty Stanstead
Agent replied · 22 February 2026
Thank you so much Harry for taking the time to leave such a lovely review, it was defiantly challenging at times, but we were always on hand and happy to help you.
It was lovely for you to be back in the UK for a short period of time and to take some time out to visit us in the office.
Safe travels home and we look forward to helping you with your next investment property.
All our best wishes for the future
Carol, Liz, Tom and Peter
★★★★★ 5/5
GoogleIntercounty Sawbridgeworth are brilliant! Selling my dad's bungalow wasn’t straightforward and was complex at times, but Millie handled everything with outstanding professionalism and care. She was always friendly, approachable, and available to discuss any related issues, no matter how small. Millie consistently went the extra mile, and the service we received was all-round excellent and genuinely friendly. It truly felt like Millie and her colleagues, Aaron and Sam, cared about our situation and wanted the best outcome for us. Thank you all so much.
Lesley · 4 March 2026 · Intercounty Sawbridgeworth
Agent replied · 10 February 2026
Thank you so much Lesley for taking the time to leave such a kind and thoughtful review. We are so pleased to hear about your experience with us and it really means a lot to the whole team. Best Wishes, Millie, Aaron & Sam
★★★★★ 5/5
GoogleProfessional and friendly team who are really great to deal with. Communication was prompt and they kept us updated each step of the way. Highly recommend Kelsey in the lettings team!
Anissa · 2 March 2026 · Intercounty Harlow
Agent replied · 3 March 2026
Thank you Anissa, for your kind review. I’m pleased you were happy with the service and that we could assist in finding your new home, best wishes! Kelsey
★★★★★ 1/5
GoogleIf I could give this service no stars, I would. One of the worst companies I’ve ever had to deal with and a complete and utter scam! No one sign up to this please, I wish I’d done more research beforehand because I was under the impression …
LG · 28 February 2026 · Intercounty Harlow
★★★★★ 1/5
GoogleSeen the reviews and still thought to give these a chance because JAMIE over the phone seemed reassuring. very big mistake and i regret it alot. Its been a big stuggle setting up my electricity this last week. I called them up to cancel …
Salim · 28 February 2026 · Intercounty Harlow
Agent replied · 29 June 2026
Hi Salim,
I'm sorry you have had trouble switching to your chosen supplier. We reached … More
★★★★★ 1/5
GoogleUsed AI to modify pictures of a house on Rightmove and they didn't say this in the listing or add a watermark to the photos. Absolute time wasters!
Dave · 28 February 2026 · Intercounty Harlow
Agent replied · 1 March 2026
Hi Dave, thank you for taking the time to provide your feedback. We are unable to locate your details on our system or which property you are referring to. We would welcome the opportunity to discuss the matter in further detail, could you email me on adamlatimer@intercounty.co.uk, so we cam arrange to speak. Where we use any CGI's or AI generated furnishings, it is always mentioned on the property description, so it is clear to any potential customer. Hope to hear from you soon. Best Wishes, Adam
★★★★★ 5/5
GoogleRating only, no written review.
Candice · 27 February 2026 · Intercounty Sawbridgeworth
Agent replied · 2 March 2026
Thanks Candice for your review. We hope your you enjoy your new home!
Best wishes
Alex
★★★★★ 5/5
GoogleWe had a great experience with Intercounty Stansted. We purchased our first property with them a few years ago and chose to use them again when it came time to sell.
Carol, in particular, has been fantastic, always chasing things up and keeping us updated on the progress of the sale.
Thank you for all your help!
Alice · 16 February 2026 · Intercounty Stanstead
Agent replied · 14 February 2026
Dear Alice & Ray,
Thank you very much for your kind words and for choosing Intercounty Stansted again, it truly means a great deal to us.
We’re delighted to hear that your experience, both when purchasing your home and now selling, has been such a positive one. I’ll be sure to pass your lovely feedback on to Carol; she works incredibly hard to keep everything moving and to ensure our clients are kept fully informed throughout the process, especially where chains are involved!
It was a pleasure to assist you once again, and we’re so pleased we could support you through another important milestone. Wishing you all the very best in your next chapter. Best Wishes, Carol, Tom, Peter & Liz
★★★★★ 5/5
GoogleI was really impressed with the service. Aaron communicated clearly throughout and kept me fully updated during what turned out to be a complicated sale. I had previously been with another agent, but the difference when I switched to Intercounty was noticeable straight away. I can’t fault them at all.
Wendy · 15 February 2026 · Intercounty Stanstead
★★★★★ 5/5
GoogleIntercounty Sawbridgeworth are brilliant! Selling my dad's bungalow wasn’t straightforward and was complex at times, but Millie handled everything with outstanding professionalism and care. She was always friendly, approachable, and available to discuss any related issues, no matter how small. Millie consistently went the extra mile, and the service we received was all-round excellent and genuinely friendly. It truly felt like Millie and her colleagues, Aaron and Sam, cared about our situation and wanted the best outcome for us. Thank you all so much.
Lesley · 15 February 2026 · Intercounty Stanstead
Agent replied · 15 June 2026
Thank you so much Lesley for taking the time to leave such a kind and thoughtful review. We are so pleased to hear about your experience with us and it really means a lot to the whole team. Best Wishes, Millie, Aaron & Sam
★★★★★ 5/5
GoogleI was really impressed with the service. Aaron communicated clearly throughout and kept me fully updated during what turned out to be a complicated sale. I had previously been with another agent, but the difference when I switched to Intercounty was noticeable straight away. I can’t fault them at all.
Wendy · 11 February 2026 · Intercounty Sawbridgeworth
★★★★★ 1/5
GoogleI have to admit that I have never publicly written a negative review of any service or product before. Unfortunately, this time I experienced such a consistently poor level of service that I felt it was important to share my experience, in …
David · 29 January 2026 · Intercounty Harlow
Agent replied · 29 June 2026
Hi David,
I’m really sorry for the stress and poor experience you’ve described, especially … More
★★★★★ 1/5
GoogleYOUR CREDIT SCORE WILL BE RUINED
I opened my account in 2021 and remained a customer until 2024. I have recently …
Laura · 29 January 2026 · Intercounty Harlow
★★★★★ 1/5
GoogleTerrible property management team. For over a month there has been water backing up in my friends kitchen, he has been reporting it almost daily with little or no action. He can now not use his washing machine, his dishwasher or the kitchen sink because water backs up in the flat. The kitchen cupboards are now water damaged and he has to do washing up in his bath. He has 2 kids. A very poor service for the tenant and landlord
Donna · 16 January 2026 · Intercounty Stanstead
Agent replied · 31 December 2025
Hi Donna
I am so sorry to hear of your friends experience and would like to get this sorted as soon as possible.
Please could you email me on adamlatimer@intercounty.co.uk with your friends details and we will get on to it immediately.
If you could also recommend that they report the issue using this link, if its something that can be helped with remotely, an engineer will connect with them via video call to help find a resolution.
https://intercounty.fixflo.com/issuereport/CreateIssue
We are committed to supporting all of our tenants and landlords, the experience your friend has received is not one we would recognise as a business, so I am keen to help get this resolved as soon as possible.
Best Wishes
Adam
★★★★★ 5/5
GoogleTruly excellent and professional service from Kelsey, Alex and Reece to help re-let my property. Always available to help, problem solve and put my interest first. I would highly recommend to anyone looking for an agent in the area.
Sian · 7 January 2026 · Intercounty Harlow
Agent replied · 11 January 2026
Thank you so much Sian for your lovely review and for being such a great client! It’s been a pleasure helping you find your new tenants. Best wishes Kelsey & the team
★★★★★ 5/5
GoogleThe overall level of service with Intercounty has been superb. When I had issues with getting information from my conveyancers, Carol was quick to assist with any queries and do anything she could to push the process along. I would definitely recommend Intercounty to anyone looking to buy a property
Matthew · 23 December 2025 · Intercounty Stanstead
Agent replied · 24 December 2025
Thank you so much for taking the time to leave a great review.
We were delighted to help you with your first home purchase.
We look forward to helping you again in the future.
Best Wishes, Carol, Peter, Liz and Tom
★★★★★ 5/5
GoogleWe sold our property in Gilston last month through Intercounty Sawbridgeworth and throughout the whole process,viewings,exchange of contracts and sale,Aaron,Sam and Millie were always very professional, clear and helpful.
I would certainly recommend them all.
David Whittaker
David · 15 December 2025 · Intercounty Stanstead
Agent replied · 15 June 2026
You’re welcome, thank you for your lovely review we are so pleased to have helped you with your move. Aaron, Sam, and Millie.
★★★★★ 5/5
GoogleWanted to say a big thank you to Luisa D in Care and Maintenance.
We had various issues to resolve at a property we own .
Luisa came to our rescue and sorted it all for us . She was professional, very prompt in answering our questions .
She was also very friendly and reassuring in the way she dealt with our problems .
A great asset to Intercounty.
Thank you once again Luisa.
Gary · 9 December 2025 · Intercounty Harlow
Agent replied · 10 October 2026
Thank you so much for your kind words and for taking the time to share your experience. I am delighted to hear that I was able to help make the process smooth and reassuring. 😊 Best Wishes, Luisa …
★★★★★ 5/5
GoogleWe sold our property in Gilston last month through Intercounty Sawbridgeworth and throughout the whole process,viewings,exchange of contracts and sale,Aaron,Sam and Millie were always very professional, clear and helpful.
I would certainly recommend them all.
David Whittaker
David · 4 December 2025 · Intercounty Sawbridgeworth
Agent replied · 2 December 2025
You’re welcome, thank you for your lovely review we are so pleased to have helped you with your move. Aaron, Sam, and Millie.
★★★★★ 5/5
GoogleWe loved Intercounty - even though we could not go through with the purchase they were always giving us time to actually look at the property (rather than bend our ear with incessant sales talk), plus we were always at the property for around half an hour (sometimes more!) each time. Abby, especially with your diplomatic chasing - we never felt pressured but appreciated things that were time sensitive, and it was also always done really kindly! Really impressed and we know we will not hesitate to contact Intercounty in the future and will actively look for properties through you.
Sophie · 2 December 2025 · Intercounty Harlow
Agent replied · 17 November 2025
Thank you so much for your kind words! We’re thrilled to hear you felt supported and never pressured during your viewings, making the process as comfortable as possible is always our goal. Abby will be delighted to hear your feedback! It was a pleasure working with you, and we look forward to helping you in the future. Best Wishes, all of the team at Intercounty Harlow
★★★★★ 5/5
GoogleCan’t speak highly enough of the team at Intercounty Stansted. Particular mention must be made of Tom who was professional in advice on valuation and marketing, Peter and Liz who undertook all the viewings and gave regular honest feedback and finally to Carol who worked relentlessly and kept us up to date with the progress of our sale and was particularly helpful and reassuring during some stressful moments! Thanks to all
Art · 16 November 2025 · Intercounty Stanstead
Agent replied · 4 November 2025
Thank you so much for taking the time to share such wonderful feedback. We’re delighted to hear that your experience with our Stansted team was so positive. Providing honest advice, regular updates, and support during the more stressful moments is exactly what we aim for. We truly appreciate your kind words and wish you all the very best in your next chapter!
Warm regards,
The Intercounty Stansted Team
★★★★★ 5/5
GoogleExcellent service! Aaron handled the sale of my property from start to finish. He acted with the upmost professionalism, the clear communication and updates were always really appreciated. I would highly recommend Aaron and the team at Intercounty Sawbridgeworth.
Sabrina · 15 November 2025 · Intercounty Stanstead
Agent replied · 15 June 2026
Thank you so much for your feedback Sabrina, I am delighted you have been so happy with the service. Best Wishes, Aaron
★★★★★ 5/5
GoogleVery friendly snd helpful staff in particular Liz and Peter. Quick to respond to any enquiry. Would definitely recommend.
Steve · 12 November 2025 · Intercounty Stanstead
Agent replied · 15 November 2025
Thanks for your feedback Steve so pleased to hear you had such a positive experience with us, we wish you both all the very best in your new home. Best Wishes, Liz, Peter & the team at Stansted
★★★★★ 5/5
GoogleWe had a wonderful experience with Intercounty! Michelle showed us the property and was friendly and informative. Jason helped us secure the final offer, and Abby and Jenny were absolutely amazing throughout the buying process, they supported us every step of the way and made everything smooth and stress-free. The whole team was professional, responsive, and genuinely cared about helping us get our new home. Highly recommend!
Alexandra · 2 November 2025 · Intercounty Harlow
Agent replied · 21 October 2025
Thank you so much for your wonderful review! We’re so glad we could make your home-buying experience smooth and enjoyable. It was a pleasure working with you, and we’re thrilled you felt supported every step of the way. Congratulations on your new home 😊 …
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