Trusted Agent profile
Verified
★★★★★
782 reviews across 3 offices and 2 platforms
Intercounty has 782 reviews across three offices (Harlow, Stansted and Sawbridgeworth) and two platforms, rated 4.8 out of 5 overall. Intercounty Harlow has the most, 415. Checked 9 October 2026.
781
Reviews on Google
All 3 offices
1
Reviews on View Agents
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Intercounty's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI am really pleased with the service I got whilst trying to resolve the issue with my shower. Special thanks to Louisa Dino who was very prompt in contacting and ensuring that issue was resolved.
Thank you so much for taking the time to leave such a lovely review. I am delighted to hear that you were pleased with the service you received. Best Wishes, Luisa
5/5
GoogleExcellent service from Abby and the Intercounty Harlow team. Abby was professional, friendly, and incredibly helpful throughout the purchase of my property. Thank you for making the whole process so much easier. Highly recommended!
Thank you very much for your kind words. Your feedback is very much appreciated, and I am glad you felt we was able to provide a great service. You are most welcome, that is exactly what we are here to do! I wish you all the best in your new home and for the future. Best Wishes, Abby
4/5
GoogleThank you for your service
5/5
GoogleIntercounty Old Harlow have been amazing. Their teamwork has been exceptional and communication was brilliant. Always pushing hard to sell my house and are very proactive. I would absolutely recommend Intercounty to everyone.
Thank you so much for your kind words, we really appreciate you taking the time to leave this review. We always aim to be proactive and keep things moving, so it means a lot that this stood out to you. Wishing you all the best for the future and thank you again for recommending us., The Intercounty Old Harlow Team
5/5
GoogleGot the keys to my new property today and was dreading moving my stuff and having to set up bills, but after a call from Matt, electric, water and tv was set up in 5 minutes. Took all the stress out of moving. Great guy a pleasure to deal with
5/5
GoogleI recently purchased a property where Intercounty was the agent. While all areas of my experience were great, I was particularly impressed with Abby and the sales progression. This is my third purchase, with several others that have fallen through, and Abby is the only person I’ve encountered who regularly gave updates as and when she said she would. The updates were clear, helpful and timely. Which, honestly, has been incredibly rare with in experience with other agents in the Harlow, Stortford and Stansted areas. I was able to step back from the process and trust Abby was chasing everyone in a timely manner - where previously it’s been me who’s done all the chasing. If I’m ever to move again, I will definitely be using the Intercounty Harlow team as I know they’ll take good care of the sale. (I was not asked to leave this review, I genuinely just thought the team deserved the praise!)
Thank you for your review. I'm delighted to hear that you found my assistance helpful. I understand how important clear communication and support are from start to finish. We take great pride in the service we provide to both our buyers and sellers, and my priority is always to ensure everyone feels informed, supported, and confident throughout the journey while working towards a smooth and timely completion. I am so pleased to hear that you felt this! Thank you for placing your trust in me as buying and selling a home can be a stressful experience. I'm pleased I was able to meet your expectations. Wishing you all the very best for the future - Abby
5/5
GoogleI had a great experience with Intercounty Harlow, especially Kelsey Foster. She was friendly, professional, and very helpful throughout the viewing process. The apartment was presented beautifully, everything was clean, well maintained, and looked even better than I expected. As my wife couldn't attend the viewing, Kelsey kindly allowed me to take videos of the property so I could show her afterwards, which I really appreciated. All my questions were answered and made the viewing feel relaxed and informative. Excellent customer service from start to finish. I would highly recommend Intercounty Harlow and would like to thank Kelsey for all her help.
Thank you for your lovely review. It was a pleasure showing you the property, and I'm glad I could help make the viewing process as smooth and informative as possible. Best wishes in your new home, Kelsey
1/5
GoogleHidden fees and zero service. Predatory fees and targeting international students. Avoid Homebox. …
Hello Lynn, Thank you for sharing your concerns. We take your feedback seriously and would … More
5/5
GoogleExcellent Services. I met Jason on Saturday, he was great and provide very professional opinions. Really helpful! I will use Intercounty Old Harlow again.
Hi Tiffany Thank you for the 5 star review and is much appreciated. I am delighted you found my advice both professional and helpful. At Intercounty we always strive to provide great service for our clients. Many Thanks Jason
5/5
GoogleCannot fault Reece or the team at Intercounty! They have gone above and beyond to try and get us loved into a property which we picked up the keys today! Honestly a smoothless process!!
Thanks Megan, it’s been a pleasure helping you and your partner get moved in! Glad everything went smoothly for you both, and I hope you’re really happy in your new home. Best Wishes, Reece
5/5
GoogleA truly great service - Abby and Jenny were both incredibly kind and professional throughout the process. A pleasure to work with. Please look no further when in the market for an estate agent!
Thank you so much for your kind review Harris, it means a great deal to myself and Jenny. It has been a pleasure assisting you both with your move and very pleased we got there in the end as I know this wasn’t an easy one! We wish you all the best in your new home. - Abby
5/5
GoogleI’m so happy with the prompt response and service s that we received. So thankful. Luisa Dino sorted everything out for us in no time. Most appreciated.
Thank you so much for your kind words Sruthi. I am delighted to hear that you were happy with the prompt response and service you received. Regards, Luisa
5/5
GoogleMillie has been super helpful. She is very proactive and friendly. She represents the company very well. We have had a great experience and she made looking for a home easier.
Thank you so much for your kind words! We are so glad you’ve had a great experience with us. Best Wishes, Millie
5/5
GoogleI had a fantastic experience working with Abby at Inter County during my house move. From start to finish, she was professional, responsive, and incredibly supportive throughout what can often be a stressful process. Abby kept me well-informed at every stage, answered all my questions promptly, and went above and beyond to ensure everything ran smoothly. Her attention to detail and dedication really made a difference, and I felt confident knowing I was in safe hands. I’m absolutely delighted with the service I received and would highly recommend Abby to anyone looking for a reliable and knowledgeable estate agent. Thank you again for all your help!
Lee, I’m so glad you had a pleasant experience with us. Thank you so much for your kind words they are very much appreciated! I am happy to hear that you felt we went above and beyond, I really try to ensure all our customers have a positive experience and feel supported along the way as we understand firsthand what a stressful experience it can be moving house. I wish you all the best in your new home and for the future! Thanks again - Abby
1/5
GoogleI’ve honestly never had such a frustrating experience with a company before. Hombox has been consistently overcharging me, with fees that don’t match anything I originally signed up for. Every time I check my account, there’s some new, …
Hi There, I'd really like to take a look at your account and get some answers for you, but … More
5/5
GoogleAmazing support during a stressful time, the team went over and above to assist us. I am so relieved that we are working with Intercounty. I would highly recommend them!
Thank you so much for your lovely review Wendy! I am glad we could support you during what we know can be a stressful time. It’s great to hear that you’ve had a positive experience with the team. Best wishes in your new home- Kelsey
5/5
GoogleThe staff is very accommodating, helpful and proactive. Great response time and experienced advisers.
Dear Val, Thanks for taking the time to share your feedback, we really appreciate it. It’s great to hear that you found the team helpful and responsive. If there’s anything else we can help with, just let us know. Best regards, Hollie
5/5
GoogleThe team at Intercounty harlow were fantastic. They really helped attract potiential buyers to view our flat. Once buyers were found their fantastic service continued by helping support the selling process. They were always willing to take my calls and were equally as swift in responding to my emails when we needed advice or keeping us informed with the selling process of our flat Highly recommend using them
5/5
GoogleGreat service from Jenny, Michelle, Jason, Hollie and team in supporting me purchasing a property, in particular huge thank you to Abby Judd who kept me up to date on progress, super knowledgeable, friendly and helped speed the buying process up for me, thank you so much! Superb service and would highly recommend Abby and the rest of the team to everyone!
Thank you very much for your kind review, we are so pleased to hear that you were happy with the service we were able to provide for you, it is our pleasure and we wish you all the best in your new home! - Abby
5/5
GoogleAmazing support during a stressful time, the team went over and above to assist us. I am so relieved that we are working with Intercounty. I would highly recommend them!
Thank you so much for your lovely review Wendy! I am glad we could support you during what we know can be a stressful time. It’s great to hear that you’ve had a positive experience with the team. Best wishes in your new home- Kelsey
5/5
GoogleHomebox has been an exceptional experience from start to finish. From the very first interaction, everything felt smooth, professional, and well-organised. The onboarding process was clear and straightforward, making it easy to get started …
5/5
GoogleExcellent service from Hollie Smith. Very professional and responsive. Communication has been clear throughout and she made the process feel much less stressful.
Thank you for your Kind words, it has been a pleasure assisting you and husband to find a property… may the right one come along soon! Best Wishes, Hollie
5/5
GoogleRating only, no written review.
Thanks Candice for your review. We hope your you enjoy your new home! Best wishes Alex
5/5
GoogleIf every house move had a Carol, the process would be so much easier. Our purchase tested everyone involved! There were tears, frustrations, tense moments and times when it felt like the whole purchase might collapse. Through all of it, Carol was the calm in the storm. She listened, reassured, explained, mediated, and kept things moving. She showed genuine compassion and understanding, always making us feel heard and supported. Her knowledge and professionalism gave us confidence when we were close to walking away. We honestly don’t think this move would have happened without her persistence, patience, and care. We are deeply grateful for everything she has done and can’t thank her enough. Carol, if you get to read this I’d like you to know you are a superstar!!
Thank you so much Sam for taking the time to comment and for the kind words. It was my absolute pleasure to deal with this purchase for yourself and Daniel. There is no doubt that it wasn’t challenging at times, but we got there and soon you will be moved into your beautiful new home. Don’t forget that I’m still here to help if you need me at all. All the very best for now and the future Carol and the Stansted Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Intercounty has 782 reviews across its three offices, rated 4.8 out of 5 overall: 781 on Google, 1 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Intercounty Harlow has the most, with 415 reviews rated 4.7 out of 5, followed by Intercounty Stanstead with 184.
Intercounty Harlow, The George, Station Rd CM17 0DN; Intercounty Stanstead, 8 Cambridge Road CM24 8BZ; Intercounty Sawbridgeworth, 1 Bell Street CM21 9AR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.