5/5
Rating only, no written review.
Agent replied · 9 December 2024
Thank you for your review Wendy. Best wishes from All of the Team at Hubbard Torlot.
Trusted Agent profile
★★★★★
187 reviews across 2 offices and 2 platforms
Hubbard Torlot has two offices, in Croydon and South Croydon. Together they have 187 reviews on two platforms, rated 4.6 out of 5 overall.
183
Reviews on Google
All 2 offices
4
Reviews on Facebook
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Hubbard Torlot's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you for your review Wendy. Best wishes from All of the Team at Hubbard Torlot.
5/5
I wanted to extend my sincere gratitude to your team for the incredible support and assistance provided during the process of securing my new home. Kim and your entire team have been invaluable in making this transition smooth and hassle-free. From the moment I reached out to your agency, Kim's friendly and helpful demeanor stood out. She and your team were always approachable, responsive, and willing to go the extra mile to ensure I found the perfect home. I was particularly impressed by the level of support I received in obtaining the keys to my new home. Kim and the team guided me through every step of the process, making sure all necessary arrangements were taken care of promptly and efficiently. Their professionalism, combined with their genuine friendliness, made me feel valued as a client and alleviated any concerns I had about the homebuying process. I truly appreciate Kim and your team's dedication and hard work in helping me achieve this milestone. Thank you for making the journey to homeownership a memorable and enjoyable one.
Many thanks for your kind review Nou. It was a pleasure working with you. With best wishes from all of the Team at Hubbard Torlot.
5/5
I recently had the pleasure of working with an exceptional estate agent who truly went above and beyond to make the entire process smooth and stress-free. From start to finish, Lucy and her team were incredibly helpful and supportive. Your agency's professionalism and dedication made the entire experience smooth and stress-free. From the initial inquiry to the finalization of the sale, your team was there to guide me every step of the way. I particularly appreciated the prompt responses and proactive communication from your team. Any questions or concerns I had were addressed promptly, keeping me informed and reassured throughout. Thank you for your expertise and commitment to providing outstanding service. I will not hesitate to recommend your agency to anyone in need of reliable assistance in their property search.
Many thanks for your kind review Nou, it was a pleasure helping you with your move. We hope you are settled into your new home. With best wishes from all of the Team at Hubbard Torlot.
5/5
Absolute pleasure to do business with. Really smooth process throughout. Would not hesitate to recommend.
Many thanks for your review Linda. It was a pleasure helping you with your move. With best wishes from all of the Team at Hubbard Torlot.
1/5
Showed me a property for £1.1 million and asked me to make an offer. Said I couldn’t see the property again before making an offer. Doubt that the director has the grasp of the English language. I simply asked to be removed from the list of potential buyers for this attached property and they keeps saying they will remove me from their database. I am a woman and even buying a pair of shoes I might have to try on more than once. Rude, keep calling me to pressure me and frankly I would not give them my money. I have only visited the town once and they are very selfish and pushy. In this buyers market there are so many other choices of people to do business with.
1/5
Rating only, no written review.
Natalia, we're sorry that your application wasn't successful. The final decision was with the Landlord. If you are still looking for a property, we would be very happy to help you look for an alternative.
5/5
Very friendly and professional staff. Our sale was taking a long time and they were very proactive in getting things moving along and regularly updated us. I would be happy to recommend them.
Many thanks for your kind review. It was a pleasure helping you with your sale. We hope you are keeping well.
5/5
I am absolutely thrilled to leave a 5-star review for this outstanding estate agent. From our first meeting with Ian, it was clear he was extremely knowledgeable and dedicated to building a solid seller/buyer relationship. The level of communication from all office staff was unparalleled. They were always available to answer my queries, no matter how big or small, with patience and a depth of knowledge that was truly impressive. The professional photographs they arranged for my property were stunning, capturing the unique features and charm of my home perfectly. The advertising was equally impressive, with a clear, compelling description of the property that drew in numerous potential buyers. Ian and Louise made the entire process smooth and stress-free, and I felt confident and reassured every step of the way. We secured a sale within 7 weeks after exceptional interest, then Louise conducted thorough checks to comply with due diligence ensuring we could proceed with our buyer without any hitches. I can't recommend them highly enough. If you're looking for an estate agent who will go above and beyond to ensure you get the best possible outcome, look no further. This estate agent is truly top-notch. Thank you!
5/5
Rating only, no written review.
Many thanks for your review Napolon. With best wishes from all of the Team at Hubbard Torlot.
5/5
Friendly and efficient service. Kept updated throughout selling process. Would highly recommend.
Many thanks for your kind review Brian. It was a pleasure to help you with your sale. With best wishes from all of the Team at Hubbard Torlot.
5/5
I really enjoyed my experience working with Ian. I found him to be very kind and patient - and most importantly, he genuinely cared about finding me the right house. I have dealt with many estate agents. But Ian really isn't like any of the others - not aggressive, pushy or salesy. Honest to a fault. I had a tough time finding the right house - Ian knew my expectations, and ultimately got me the perfect house where I am very happy. For that, I am truly grateful for Ian's efforts and time. A big thank you!
Many thanks for your kind review Shanta. It was a pleasure to help you with your purchase. With best wishes from all of the Team at Hubbard Torlot.
5/5
I have had a great experience selling my house with Hubbard and Torlot. All the staff are friendly and willing to answer any questions you have. You are kept updated with all new information and developments. Many thanks for your help.
Many thanks for your kind review Jason. It was a pleasure to help you with your sale. With best wishes from all of the Team at Hubbard Torlot.
5/5
I put my house on the market with Hubbard Torlot just as the house market collapsed. But, despite this, they marketed it quickly and very effectively, such that it was soon under offer. Despite the potential purchaser being committed, there were problems with their purchaser because a previous mortgage offer was withdrawn. I decided to ride this out which meant it ended up taking a year to reach a successful conclusion, Hubbard Torlot respected my decisions and worked incredibly hard to steer everything towards a happy outcome. I can't praise the entire team enough and it's an easy five star review.
Many thanks for your kind review John. It was a pleasure to help you with your sale. With best wishes from all of the Team at Hubbard Torlot.
5/5
Rating only, no written review.
Many thanks for your review Kevin. With best wishes from all of the Team at Hubbard Torlot.
4/5
From behind 1
5/5
Very happy to recommend Hubbard Torlot. Simon and the team have been professional, friendly and helpful throughout the whole process.
Many thanks for your kind review Amanda. It was a pleasure helping you with your sale and we hope that you and Tim have settled well into your new home and are enjoying country life. With best wishes from all of The Team at Hubbard Torlot.
5/5
A quick post to thank Ian Hubbard and his team at Hubbard Torlot in helping us with the sale of our 1 bedroom flat in Sanderstead. Ian has gone above and beyound in advising us on the market and when a buyer was found, given we live abroad, he managed everything making the process very simple. We were delighted with his recommendation with respect to a local solicitor to undertake the conveyancing and his communication through the sales process, right up to completion, was second to none. He even sent through final meter readings for the Gas, Electric and Water given we were not local. My Wife and I are so very grateful for the care and understanding that Ian and his team afforded us and would not hesitate to recommend them to anyone wanting to sell their property.
Many thanks for your kind review Richard. It was a pleasure to help you with your sale. With best wishes from all of the Team at Hubbard Torlot.
5/5
Rating only, no written review.
Many thanks for your review. With best wishes from all of The Team at Hubbard Torlot.
5/5
Had a great experience purchasing my flat through Hubbard Torlot. Simon was excellent, always responding to calls/emails quickly and very proactive in his approach. Would happily recommend to others.
Many thanks for your kind review Charlotte, it was a pleasure helping you with your purchase. We hope you are settling into your new home well. With best wishes from all of the Team at Hubbard Torlot.
5/5
Rating only, no written review.
Many thanks for your review. With best wishes from all of The Team at Hubbard Torlot.
1/5
I am writing this review 2 yrs later. Ian and his team did not try and extrapolate maximum value on selling the property and I believe were more concerned about the easy sell. Didn't have the presence of mind to advertise as offers in excess when my guideline was a minimum number and seemed to be working to push one individual's offer when we had more than one offer at asking price. Clearly the house was sold too cheap whereas other agents in the area are working hard to get the seller the best price possible. They were also quite lax in getting responses out to the agent of my purchase.
5/5
I am absolutely thrilled to leave a 5-star review for this outstanding estate agent. From our first meeting with Ian, it was clear he was extremely knowledgeable and dedicated to building a solid seller/buyer relationship. The level of communication from all office staff was unparalleled. They were always available to answer my queries, no matter how big or small, with patience and a depth of knowledge that was truly impressive. The professional photographs they arranged for my property were stunning, capturing the unique features and charm of my home perfectly. The advertising was equally impressive, with a clear, compelling description of the property that drew in numerous potential buyers. Ian and Louise made the entire process smooth and stress-free, and I felt confident and reassured every step of the way. We secured a sale within 7 weeks after exceptional interest, then Louise conducted thorough checks to comply with due diligence ensuring we could proceed with our buyer without any hitches. I can't recommend them highly enough. If you're looking for an estate agent who will go above and beyond to ensure you get the best possible outcome, look no further. This estate agent is truly top-notch. Thank you!
4/5
Rating only, no written review.
Thank you for your review Luke. Best wishes from all of the Team at Hubbard Torlot.
5/5
Good service
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Croydon has the most, with 176 reviews rated 4.6 out of 5, followed by South Croydon with 16.
The two Hubbard Torlot offices, by town:
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