Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleSo supportive throughout the sale process. Created lots of interest in the house and always on hand to show viewers around, always putting them at ease. Great feedback and communication to help us make decisions throughout the process and always on the end of the phone or in person in the office to help. On top of that they were also great value. I've now bought and sold through Hubbard Torlot with a very positive experience both times.
Sean · 16 February 2026 · Hubbard Torlot Croydon
Agent replied · 16 April 2026
Thank you for your kind words Sean, it has been a pleasure helping you on both occasions. With best wishes from All of the Team at Hubbard Torlot.
★★★★★ 5/5
GoogleWe sold our house with Hubbard and Torlot This Estate agent is by far the best in South Croydon. Ian and Amy were extremely professional making the whole process from start to finish absolutely trouble free. Selling your house is a big deal so go with Hubbard and Torlot trust us they are the best !
B&J · 23 January 2026 · Hubbard Torlot Croydon
Agent replied · 16 April 2026
Thank you for your lovely review, it was a pleasure helping you with the sale of your house. Best wishes from All of the Team at Hubbard Torlot.
★★★★★ 5/5
GoogleHubbard-Torlot made the whole process from start to finish easy. The team were very kind and helpful and explained everything every step of the way. The service was outstanding and I would definitely use them again of I was to move and most definitely pass their details on to family and friends.
Claire · 19 January 2026 · Hubbard Torlot Croydon
Agent replied · 26 January 2026
Thank you for your kind review Claire, it was a pleasure helping you with your sale and purchase. Please do keep in touch!
With best wishes from All of the Team at Hubbard Torlot.
★★★★★ 5/5
GoogleIan and team where extremely helpful an professional throughout the sale of our property..would 100% recommend and definitely use them again
Tracy · 19 January 2026 · Hubbard Torlot Croydon
Agent replied · 26 January 2026
Many thanks for your kind review Tracy, it was a pleasure helping you with the sale. Feel free to pop in for a cuppa anytime!
With best wishes from all of the Team at Hubbard Torlot.
★★★★★ 5/5
GoogleThe Hubbard and Torlot team were excellent with our recent house sale and buy. We couldn’t have been in better hands. Shout out to Elaine especially, whose communication, care and expertise made it more personal and really helped with getting it wrapped up so quickly in time for Christmas!! Emotions have been high through the process and the gentle touch of Elaine’s guidance was warmly welcome. I couldn’t recommend Hubbard and Torlot high enough, simply the best! Thank you so much for finding our dream home, we look forward to many happy memories ahead of us! Jodie and family
Century · 16 December 2025 · Hubbard Torlot Croydon
Agent replied · 28 December 2025
Many thanks for your lovely review Jodie, it was an absolute pleasure helping you with your sale and purchase. We hope you are very happy in your new home. With best wishes from All of the Team at Hubbard Torlot.
★★★★★ 5/5
GoogleVery smooth. 14 weeks from offer accepted to completion. Ian and his team were very professional . Always available to answer any queries and prompt response. Thanks C
Cnott · 14 December 2025 · Hubbard Torlot Croydon
Agent replied · 28 December 2025
Many thanks for your review Cassandra, it was a pleasure helping you with your purchase. We hope you are very happy in your new home. With best wishes from All of the Team at Hubbard Torlot.
★★★★★ 5/5
GoogleThe whole team at Hubbard Torlot were amazing to deal with throughout the whole process and went above and beyond to sell our property. A special mention goes to Simon and Elaine for making it happen!
David · 28 November 2025 · Hubbard Torlot Croydon
Agent replied · 28 December 2025
Many thanks for your kind review David, it was a pleasure helping you with the sale of your property. We hope you are very happy in your new home. With best wishes from All of the Team at Hubbard Torlot.
★★★★★ 1/5
GoogleWouldn’t recommend (used them for a sale of house and had a few issues) we did use park and Bailey for purchase and found them far more commutative and would highly recommend if looking for an agent.
Kay · 29 October 2025 · Hubbard Torlot Croydon
Agent replied · 28 December 2025
Hi Kay, we don’t recall working with you and don’t have any record of you on our system. To avoid defamation, we would request you to contact us to provide more information and advise of the property we sold for you. Kind regards, Hubbard Torlot
★★★★★ 5/5
GoogleMy wife and I have used Hubbard and Torlot twice now. Once to sell our own home and secondly to sell my father's home as he has moved to a care home. On both occasions, we couldn't fault their professionalism and a willingness to go the extra mile. Their advice was sound and meant that we had confidence that we were making the right decisions. Also, their approach felt very personal and they did their utmost to make the sale the right one for us. Thanks.
Richard · 16 October 2025 · Hubbard Torlot South Croydon
★★★★★ 5/5
GoogleMoving into a new home is easily ranked as one of the top 10 causes of stress. Poor support on the other hand increases the feeling of stress.
I recently sold and bought a new property and because of the wonderful people in my corner, I honestly experienced no stress whatsoever. However, this write-up is about Hubbard-Torlot, 133 Addington Road, CR2.
Amy, Ian Hubbard and his colleagues possess excellent local knowledge and were friendly, professional & fun to work with from start to finish.
Ian who I had more dealings with was super effective, very friendly & supportive, making sure I was kept informed & updated every step of the way. His genuine care & support throughout and even after the process is second to none. The house I ended up buying and moving into is exactly what I have always wanted and more.
If you’re searching for a caring, trust-worthy and effective team you can have a laugh with to guide you through your home purchase or sale, look no further than Hubbard- Torlot Estate Agents on Addington Road, London CR2. In my experience, their care, professionalism and expertise makes them a top choice for potential clients.
Oredolapo · 16 October 2025 · Hubbard Torlot South Croydon
★★★★★ 5/5
GoogleI have just sold my house with Hubbard Torlot. Although their offices were not in my area they assured me they would find a buyer. Their service at all times was outstanding. I am often out of the country, so they conducted all visits and even came over to check my house whilst I was away.
Not only did they sell my house, they gave me an honest and acceptable valuation unlike local agents who undervalued my property massively.
Hubbard Torlot go well above and beyond that of any estate agent I have used in the past.
I would highly recommend them and they don’t have to be in your area.
Thanks to Elaine, Simon and Lucy.
One very happy customer.
Dawn · 11 October 2025 · Hubbard Torlot Croydon
Agent replied · 16 April 2026
Thanks for your review Dawn, it was a pleasure helping you with the sale of your property. Wishing you all the best from All of the Team at Hubbard Torlot.
★★★★★ 5/5
GoogleOutstanding!!
These guys are very good at what they do, lots of work behind the scenes to keep the process ticking along smoothly.
Elaine and Simon (Warlingham Office) thank you so much for all your effort!
Paul · 11 October 2025 · Hubbard Torlot Croydon
Agent replied · 16 April 2026
Many thanks for your review Paul, we always go the "extra mile" to ensure that we make the process as smooth as possible for our vendors and purchases. With best wishes from All of the Team at Hubbard Torlot.
★★★★★ 5/5
GoogleIt was an absolute pleasure to deal with Ian Hubbard in the selsdon office, I approached them at the beginning of may 25 after my previous sale fell through with another estate agent after 4 months.
Our property was back on the market within 24 hours and had the first viewing the same day, in the space of 14 days I had 10 viewings and 4 offers of which Ian Picked the buyer in the best position to proceed with the purchase.
Also a special mention to Amy for her professional approach and dedication with our viewings.
Once the sale was agreed the communication from Ian and his team was superb, our sale was complete and we moved to east Sussex at the end of June.
8 weeks in total from start to finish.
Ian turned my previous stressful experience into a happy one with his enthusiasm and dedication to do the very best for me as the client.
Even after we had moved Ian kindly emailed me to ask how our move had gone and how we had settled in to the new property, which is clearly above and beyond what I would have expected.
Kind regards David and Margaret
David · 11 October 2025 · Hubbard Torlot Croydon
Agent replied · 16 April 2026
Many thanks for your review David, it was a pleasure to help you with your move. We hope you are enjoying life in East Sussex. With best wishes from All of the Team at Hubbard Torlot.
★★★★★ 5/5
GoogleI had a great experience purchasing a property through Hubbard Torlot. Elaine and the team fully supported getting the sale through as we had limited time. It was a more complex process as was a probate property and I felt they went above and beyond to help. I am now in my forever home and my daughter is very excited to finally be getting a cat.
Sam · 11 October 2025 · Hubbard Torlot Croydon
Agent replied · 16 April 2026
Thanks for your review Sam, it was a pleasure helping you with your sale and purchase. It's lovely to hear that you're settling in well. Wishing you all the best from All of the Team at Hubbard Torlot.
★★★★★ 5/5
GoogleHubbard Torlot were actually the third Estate Agent we used to sell our house,and it was most definitely a case of third time lucky, they left the others in the shade. I found them so easy to deal with, they were calming, responsive and always a step ahead with communication, I never had to chase or follow up once. Their customer service is faultless and everyone we encountered was really kind. I thoroughly recommend Hubbard Torlot, don't bother with the others.
Tessa · 11 October 2025 · Hubbard Torlot Croydon
Agent replied · 16 April 2026
Many thanks for your review Tessa, it was a pleasure helping you with the sale of your property. Wishing you all the best from All of the Team at Hubbard Torlot.
★★★★★ 5/5
GoogleUsed Hubbard Torlot to sell our house couldn't have chosen anyone better
We were in the very capable hands of Ian and his excellent team,the whole experience was great from the first .I would highly recommend this estate agents . Thank you everyone at Hubbard Torlot for a stress free experience
Lazydude · 11 October 2025 · Hubbard Torlot Croydon
★★★★★ 5/5
GoogleIan went above and beyond helping my sister & I will the sale of our Mum’s house. All the staff are extremely helpful.
Carole · 11 October 2025 · Hubbard Torlot Croydon
Agent replied · 9 December 2024
Thank you for your kind review Carole, it was a pleasure helping you with the sale of your Mother's property. Best wishes from All of the Team at Hubbard Torlot.
★★★★★ 1/5
GoogleTerrible experience dealing with Lucy & then Elaine. This company seem to think they are above you the customer. Very aggressive & condescending which is unacceptable. I would not use them again as it has been an upward hill battle every step of the way. An agent is meant to help you not hinder you with your property transaction. I recommend if you are looking to sell your home that you avoid & go to more professional competitors. There are a lot of better agents in the area.
Anthony · 11 October 2025 · Hubbard Torlot Croydon
Agent replied · 9 December 2024
This is a false and defamatory review and has been reported.
Please ignore this and look at all of our other reviews for a true reflection on our customer care and relations.
★★★★★ 5/5
GoogleSold my house in South Croydon through Hubbard Torlot last month and they were great throughout the whole process. Very friendly and attentive staff, Lucy was great when progressing the sale. Would highly recommend!
Lucas · 11 October 2025 · Hubbard Torlot Croydon
Agent replied · 9 December 2024
Thank you for your kind review Lucas, it was a pleasure helping you with your sale. With best wishes from All of the Team at Hubbard Torlot.
★★★★★ 5/5
GoogleThese guys were recommended to me and I have to say I would also strongly recommend them.
They’re a smaller business with a clear focus on the local area, communicating well across the team and are accessible and responsive. They’re honest and open on pricing and were quick to respond when my first buyer pulled out.
The guys work as a team to resolve any queries, support you through the process and manage your buyer so that if someone is out, you’re not left waiting and things aren’t held up. A real outlier of an agency in the Croydon real estate landscape and thankfully no cocky types to have to deal with (relief!)!!!
Nilani · 11 October 2025 · Hubbard Torlot Croydon
★★★★★ 5/5
GoogleRecently sold a property with Selsdon branch. Can be a daunting task selling a property, but this was made so much easier dealing with Ian and the team. Very professional friendly people you could talk to, kept informed all way through, big shout out to them.
Andy · 11 October 2025 · Hubbard Torlot Croydon
Agent replied · 9 December 2024
Many thanks for your kind review Andy, it was a pleasure helping you with your sale. With best wishes from All of the Team at Hubbard Torlot.
★★★★★ 5/5
GoogleWe had the task of selling our sister's house following her sad passing, last year. Hubbard and Torlot helped us so much, especially as we were out of the country. They took charge of the whole sale, without us having to return to the UK at all during the process. They facilitated all the personnel who needed access, they read the meters and forwarded results to us. They organised the final house clearance, and stayed in contact with our solicitors, throughout.
Their house valuation proved to be excellent and fair, at the same time.
Elaine Torlot, was warm, sensible and totally professional, as were all the team. A very daunting task was made straightforward for us, and we would like to thank Elaine and all the team, very much for their expertise and caring help.
We also hope that the new owner , will be as happy and content in the house as our sister had always been.
The Mitchell family.
Elaine · 11 October 2025 · Hubbard Torlot Croydon
Agent replied · 9 December 2024
Thank you for your kind review Elaine, it was our pleasure helping you with the sale of your sister's house. We know how stressful these things can be and are always happy to go the extra mile to help ease the burden. With best wishes from All of the Team at Hubbard Torlot.
★★★★★ 5/5
GoogleWe truly appreciated the service we received from the whole team but especially Elaine, in our recent sale and purchase, both dealt with by Hubbard and Torlot.
An independent estate agent who actively demonstrates care and commitment towards all their customer's needs. We felt completely supported before, during and after the whole process.
Veronica · 11 October 2025 · Hubbard Torlot Croydon
Agent replied · 9 December 2024
It was a pleasure helping you with your sale and purchase Veronica. We hope you are settled in your new home. With best wishes from All of the Team at Hubbard Torlot.
★★★★★ 5/5
GoogleI can’t thank Ian, Elaine, Amy, and Mitchell enough for their incredible support throughout my first property purchase. From start to finish, they were approachable, friendly, and genuinely proactive, always one step ahead and ready to help with any questions or concerns I had. Buying your first property can be overwhelming, but the entire team made the process feel smooth and manageable. Their communication was clear and timely, and they consistently went above and beyond to ensure everything stayed on track. It’s rare to find a team that combines professionalism with such warmth and care!
Ranveer · 16 September 2025 · Hubbard Torlot Croydon
Agent replied · 28 December 2025
Many thanks for your wonderful review Ranveer, it was a pleasure helping you with the purchase of your property. Our team are passionate about property and providing first class customer service. We wish you every best wish in your new home, from All of the Team at Hubbard Torlot.
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