Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleFrom start to finish, Habbarrd Torlot made selling our home a smooth and stress-free experience. Ian gave us honest, no-nonsense advice and promised heβd sell our house quickly, and he delivered, with an offer in under a month. His professionalism and friendly manner instantly put us at ease.
Amy was an absolute star throughout the process. Her enthusiasm, positivity, and genuine care made the whole journey far more enjoyable. She kept us updated every step of the way and made us feel like family, not just clients.
Communication was always clear, organised, and timely, which gave us real confidence. Ian and Amy struck the perfect balance between professionalism and approachability, they truly cared about getting the best result for us.
In a market where good estate agents can be hard to find, Habbarrd Torlot are a rare gem. Weβd wholeheartedly recommend them to anyone looking to sell their home.
Umang Β· 16 September 2025 Β· Hubbard Torlot Croydon
Agent replied Β· 28 December 2025
Many thanks for your review Umang, it was a pleasure helping you with the sale of your property. We wish you every best wish for the future. From All of the Team at Hubbard Torlot
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5/5
GoogleWe found that Hubbard Torlot provided a rare balance of business professionalism with a very personal and friendly approach. In our experience Ian and the team really understood that selling a family home can sometimes be an emotionally complex experience. In our case the house was a childhood family home and represented far more than just bricks and mortar. The task therefore involved a demanding mix of skills balancing practical, financial and the often overlooked emotional aspects of these transactions. Achieving an outstanding performance in appreciating each of these aspects is certainly where Hubbard Torlot excels. We found that their communications were always excellent, timely feedback and considered advice was offered at all stages, and even though we encountered a few setbacks along the way, the team remained understanding, focused on solutions and enthusiastic throughout. A lot of trust is required in the relationship between agent and client with such an important undertaking. Ian and the team exceeded all our expectations and demonstrated that this trust was well placed.
Helen Β· 30 August 2025 Β· Hubbard Torlot Croydon
Agent replied Β· 28 December 2025
Many thanks for your wonderful review Helen, it was an absolute pleasure working with you on the sale of your family home. Our team are passionate about property and providing first class customer service and it was nice to read that we exceeded your expectations. With best wishes from All of the Team at Hubbard Torlot.
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5/5
GoogleElaine and Steve worked very hard in the sale of my daughterβs house, finding a great buyer for her and keeping in touch with everyone during the progression. Professional and experienced agents, would recommend.
Helen Β· 30 August 2025 Β· Hubbard Torlot Croydon
Agent replied Β· 28 December 2025
Thank you for your review Helen, it was a pleasure helping sell your daughter's house. With best wishes from All of the Team at Hubbard Torlot.
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5/5
GoogleVery satisfied with Hubbard Torlot. They communicated with us throughout the process and were prompt to respond to our queries. Everyone we interacted with were professional and they never tried to push an in-house broker and/or solicitor, which was an experience we've had previously.
Lucian Β· 26 August 2025 Β· Hubbard Torlot South Croydon
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5/5
GoogleFrom our initial contact at Hubbard and Torlot we felt our property sale was in safe hands. Elaine gave honest and professional advice at all times, just what you would expect from someone as knowledgeable and experienced as her in this industry. The whole team were friendly and approachable and always kept us up to date with the progression of the sale. Elaine also intervened to help whenever there were any hiccups.
We wouldnβt hesitate to highly recommend Hubbard and Torlot above any other local estate agents. A first class service from start to finish.
A heartfelt thank you from us both.
Jeffercake1 Β· 16 August 2025 Β· Hubbard Torlot Croydon
Agent replied Β· 28 December 2025
Many thanks for your kind review, it was a pleasure helping you with the sale of your property. Best wishes from All of the Team at Hubbard Torlot
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5/5
GoogleI am very Happy to leave A 5 star Rating .
Easy to talk to. Very friendly and professional.
Quick to respond and very helpful.
Dave Β· 23 July 2025 Β· Hubbard Torlot Croydon
Agent replied Β· 28 December 2025
Many thanks for your review Dave, it was a pleasure to help you with your move. We hope you are settled in your new home. With best wishes from All of the Team at Hubbard Torlot.
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5/5
GoogleIan and the team are very experienced and friendly, providing a great service. Out sale went very smoothly.
Robert Β· 16 July 2025 Β· Hubbard Torlot Croydon
Agent replied Β· 16 April 2026
Many thanks for your review Robert, it was a pleasure to help you with your sale. We hope you are settled in your new home. With best wishes from All of the Team at Hubbard Torlot.
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5/5
GoogleWe had a great experience with Hubbard Torlot. Ian and Amy were especially helpful! They were professional, responsive, and genuinely supportive throughout the process. They made what could have been a stressful time feel smooth and manageable. Highly recommended!
Connor Β· 27 June 2025 Β· Hubbard Torlot South Croydon
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5/5
GoogleWe have just completed our sale and purchase through Hubbard Torlot. Ian and Amy worked relentlessly to secure our buyer and process our small chain through to completion. The communication from valuation to sale was excellent.
I cannot recommend them enough.
Aaron Β· 15 May 2025 Β· Hubbard Torlot Croydon
Agent replied Β· 16 April 2026
Thank you for your kind review Aaron, it was a pleasure helping you with your sale and purchase. We hope you are very happy in your new home! Best wishes from All of the Team at Hubbard Torlot.
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5/5
GoogleWe used Hubbard Torlot to sell our flat in South Croydon and we are very happy with their service. We're especially grateful to Simon and Lucy for all their support, hard work and overall care particularly as our buyer was especially difficult to deal with.
Geanina Β· 16 April 2025 Β· Hubbard Torlot Croydon
Agent replied Β· 16 April 2026
Thanks for your review Geanina, it was a pleasure helping you with the sale of your property. Wishing you all the best from All of the Team at Hubbard Torlot.
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5/5
GoogleI honestly cannot thank Ian and his colleagues enough for finding me the most amazing buyers for the property. A truly professional estate agent that I would not hesitate to recommend and use again in the future. Thank you π β¦
Jo Β· 16 April 2025 Β· Hubbard Torlot Croydon
Agent replied Β· 16 April 2026
Thanks for your review Jo, it was a pleasure helping you with the sale of your property. Wishing you all the best from All of the Team at Hubbard Torlot.
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5/5
GoogleVery very good. The team were informative, trustworthy, quick to respond, and proactive when dealing with any issues that arose. We were always kept informed at every stage of the process. We would definitely recommend Hubbard & Torlot and would use them again without hesitation.
Jeanette Β· 1 April 2025 Β· Hubbard Torlot Croydon
Agent replied Β· 16 April 2026
Thank you for your review Jeanette, it was a pleasure helping you with your sale. Wishing you all the best from All of the Team at Hubbard Torlot.
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5/5
GoogleWe used HT to sell our property and buy at the same time after a very good experience buying our property with them 8 years ago. Cannot fault the service, human approach and expertise of the area. Special shout out to Ian who did everything he could to keep us informed and assured during our sometimes quite difficult chain.
They are not your usual estate agents, way more human and will partner with you to complete the move together. Trustworthy, honest and always available! We won't use anyone else. Thank you team!
Hussain Β· 26 January 2025 Β· Hubbard Torlot South Croydon
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5/5
GoogleI'd recommend Hubbard Torlot for anyone buying/selling in the area!
We used Hubbard Torlot to sell our property and they were fantastic. The whole team were brilliant and dedicated from initial meeting to evaluate the house and market through till end of the selling process where everyone kept on the pulse to get the purchase through.
I cannot share more praise to them for how professional they acted and how they managed everything.
Sid Β· 15 December 2024 Β· Hubbard Torlot South Croydon
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5/5
GoogleHuge shout out for Ian at the Selsdon branch who went above and beyond throughout the entire process when we sold our late Dad's place and my gran's next door! His expertise, kindness, good humour and calm absorbed much of the stress during an emotionally challenging time. THANK YOU x
Henrietta Β· 15 November 2024 Β· Hubbard Torlot South Croydon
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5/5
GoogleWe used Hubbard Torlot to sell a unique property, and overall, we're happy with the experience. After being disappointed by other agents who we felt undervalued the property, Hubbard Torlot's valuation matched our own guesstimate. Their saleswoman (and owner) inspired confidence and we decided to proceed with them.
Within a week of going to market, we had multiple viewings and received an offer, so, in hindsight, maybe we could have set a higher price.
There were moments when we felt HT was leaning towards the buyer's interests rather than ours, but to their credit, they were receptive to our feedback and adjusted. Ultimately, we gave five stars as they sold our property at a good price during a difficult period.
Jason Β· 15 November 2024 Β· Hubbard Torlot South Croydon
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3/5
GoogleI ultimately decided to use H&T to sell my flat, due to their being local and various pieces of positive feedback.
However I have been left incredibly disappointed with the support and service received over my few months with them.
They will charm you into signing on the dotted line with a personable pitch and a nice low percentage rate. But unfortunately, following they failed to deliver to the standard we had hoped for and expected.
All said and done, they ultimately did the job and sold my property, though it took many reductions (seemingly their only strategy) and constant pushing my end. Furthermore, the aftercare was non existent.
We were rushed to exchange unexpectedly whilst on holiday simply due to poor communication between my buyer and H&T. This was all communicated via a bomb drop exchange date ultimatum in a 5pm email.
Following this update, all but one of the Selsdon team went on A\L, on our last min exchange day! Without even a handover in place! In our desperate attempts to follow up on Lucyβs email, we found the only person there a poor guy 3 days into the job having to take the brunt of our constant chasing.
We eventually had to try to call other branches for support and thank goodness for Simon in the Warlingham branch for stepping in, otherwise our move could have been delayed for months.
We received no apologies for the incompetence, or even a confirmation of exchange from Selsdon branch once it had in fact completed.
House buying is meant to be an exciting time. But quite frankly they made it incredibly stressful and we were left feeling very unsupported.
The team really need to review their ongoing support to clients and develop a progression system that works effectively.
This all being said, we would like to thank Amy for her hard work in helping sell the property, putting herself out for a Sunday morning viewing - wasted talent!
Jennifer Β· 11 October 2024 Β· Hubbard Torlot Croydon
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5/5
GoogleHighly recommend Ian and his team who helped us sell our house. Great customer service from start to finish. Any queries were answered speedily and advice was offered where needed. They helped chase matters on our purchase too, which speed up the process.
Nicola Β· 11 October 2024 Β· Hubbard Torlot Croydon
Agent replied Β· 23 October 2024
Thank you for your kind review Nicola, it was a pleasure helping you with your sale and purchase. We hope you have settled into your new home. With best wishes from all of the Team at Hubbard Torlot.
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4/5
GoogleGreat experience dealing with the Selsdon branch, would highly recommend the agency.
Clare Β· 11 October 2024 Β· Hubbard Torlot Croydon
Agent replied Β· 23 October 2024
Thank you for your kind review Clare. We hope you are keeping well. With best wishes from All of the Team at Hubbard Torlot.
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5/5
GoogleDealing with the team at Hubbard-Torlot was a pleasure most especially our interactions with Ian. Ian went above and beyond for us right from going live to sale of our property.
Paul Β· 11 October 2024 Β· Hubbard Torlot Croydon
Agent replied Β· 23 August 2024
Many thanks for your kind review, it was a pleasure helping you with your move. With best wishes from all of the Team at Hubbard Torlot.
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2/5
GoogleI ultimately decided to use H&T to sell my flat, due to their being local and various pieces of positive feedback.
However I have been left incredibly disappointed with the support and service received over my few months with them.
They will charm you into signing on the dotted line with a personable pitch and a nice low percentage rate. But unfortunately, following they failed to deliver to the standard we had hoped for and expected.
All said and done, they ultimately did the job and sold my property, though it took many reductions (seemingly their only strategy) and constant pushing my end. Furthermore, the aftercare was non existent.
We were rushed to exchange unexpectedly whilst on holiday simply due to poor communication between my buyer and H&T. This was all communicated via a bomb drop exchange date ultimatum in a 5pm email.
Following this update, all but one of the Selsdon team went on A\L, on our last min exchange day! Without even a handover in place! In our desperate attempts to follow up on Lucyβs email, we found the only person there a poor guy 3 days into the job having to take the brunt of our constant chasing.
We eventually had to try to call other branches for support and thank goodness for Simon in the Warlingham branch for stepping in, otherwise our move could have been delayed for months.
We received no apologies for the incompetence, or even a confirmation of exchange from Selsdon branch once it had in fact completed.
House buying is meant to be an exciting time. But quite frankly they made it incredibly stressful and we were left feeling very unsupported.
The team really need to review their ongoing support to clients and develop a progression system that works effectively.
This all being said, we would like to thank Amy for her hard work in helping sell the property, putting herself out for a Sunday morning viewing - wasted talent!
Jennifer Β· 17 September 2024 Β· Hubbard Torlot South Croydon
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5/5
GoogleVery happy with the service I received. All the staff really helpful and dealt with any questions I had promptly. A stress free purchase Highly recommend
Ruth Β· 17 September 2024 Β· Hubbard Torlot South Croydon
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5/5
GoogleI'll be straight , I detest Estate Agents , correction , I did ! Ian , director of the agency treated our sale like it was his own. Honest , professional , kind and utterly genuine from start to finish. Supported by Lucy in this instance , both went above and beyond. Please Do not hesitate to engage with them for the sale of your property.
Available night and day , they may not appreciate me stating so , you could never ask too much . Communication is so key , and they never failed in this.
They managed a 4 person chain in under 17 weeks for completion (they took on the whole chain ). Thankyou thankyou thankyou for making what was a tough process at times almost seamless. True pro's!
Peter Β· 24 July 2024 Β· Hubbard Torlot Croydon
Agent replied Β· 23 August 2024
Many thanks for your kind review Peter, it was a pleasure helping you with your move. With best wishes from all of the Team at Hubbard Torlot.
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5/5
GoogleThe process of selling my Motherβs house was made much easier due to the professional handling of Hubbard Turlot Estate agents. From the start, they produced a very appealing brochure advertising the property, which then attracted a good number of prospective buyers. They showed the buyers around the property and handled all the enquiries. We were lucky to obtain a relatively quick response and had several offers. We accepted an offer following their recommendation and have completed the sale in 4 months.
I would not hesitate in recommending Hubbard Turlot.
Carolyn Β· 24 July 2024 Β· Hubbard Torlot Croydon
Agent replied Β· 23 August 2024
Many thanks for your kind review Carolyn, it was a pleasure helping you with your move. With best wishes from all of the Team at Hubbard Torlot.
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