1/5
Rating only, no written review.
Agent replied · 11 June 2024
Hi Sarah, is there anything we can look into for you?
Trusted Agent profile · Northamptonshire
★★★★★
2,102 reviews across 7 offices and 5 platforms
Howkins and Harrison has seven offices, in Northampton (two offices), Towcester, Rugby, Daventry, Atherstone and Ashby-De-La-Zouch (Northamptonshire). Together they have 2,102 reviews on five platforms, rated 4.8 out of 5 overall.
1,288
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
2
Reviews on Yell
All 7 offices
810
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Howkins and Harrison's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Howkins and Harrison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howkins and Harrison and its branches won awards at The British Property Awards in seven years, most recently 2025.
British Property Awards winners in seven years, the group and its branches: 2025, 2024, 2023, 2022, 2021, 2020, 2019.
2025 2 Gold and 1 Bronze across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Rating only, no written review.
Hi Sarah, is there anything we can look into for you?
5/5
Great service, would recommend.
Thanks Colin, best wishes
5/5
Highly professional. Handled the sale of my property very efficiently.
Thanks Johnathan, best wishes
5/5
Had a really great service from Howkins & Harrison and I can't recommend them highly enough.
Thanks so much Neil, we really appreciate your feedback. Best wishes.
5/5
Purchased via Howkins - Friendly honest approach and no hard sell a pleasure to deal with. Thanks for all your help
Thanks Steven
5/5
Madeline Oldrey was pivotal in selling our unique property. There were 40 viewings and 10 offers all of which were expertly coordinated by Madeline.
Thanks so much Charles for the great feedback, best wishes!
5/5
We had excellent service from Howkins and the team, special mention to Madeline who went that extra mile. Would definitely use them again. From Graham and Barbara Taylor, used them 2018.
Thanks so much Barbara, we really appreciate your lovely feedback. Best wishes.
5/5
A big thank you to Howkins and Harrison for getting us into our new home . We are so happy .A special thankful to Madeline who knew this house was for us and didn't give up ! Even though it was a long process it was worth it . Thank you . Fabulous service Friendly staff Would highly recommend . Regards Caroline
Thanks for your lovely feedback Caroline, best wishes in your new home!
5/5
This agent comes highly recommended! From the first phone call to book a viewing to the exchanging of the keys-Madelaine Oldfrey was fantastic and very accommodating-sometimes allowing us to view our new home with only a few hours notice!Madelaine was extremely personable and was always a friendly voice at the end of the phone!we thank you so much and would definitely consider using you for our future house sale, maybe in years to come though as only just settled in!
Thanks so much Tara and enjoy your new home!
4/5
We bought our new home through Madeline Oldrey at Hoskins and Harrison. She was so lovely. We viewed a few houses and she was very patient with us. When making our offer she was always quick to respond and we felt communication was good. The only reason for 4 star and not 5 was that we booked for our house to be valued (not with Madeline Oldrey but another agent) and they never turned up, so we sold through another agent from Atherstone in the end.
Thanks for your feedback Corinne. Sorry about the valuation, we'll investigate! But so pleased you liked the rest of our service.
5/5
Madeline & the rest of the team at Howkins were really helpful in helping us sell our home. It took a fair while to sell (more to do with the market rather the agents!) but Madeline completed a large number of viewings and did a fantastic job for us. Would definitely recommend.
Thanks so much Chris
5/5
Truly exceptional level of service from Madeline and the team at Howkins and Harrison. I found Madeline calm, professional and very understanding to our needs in terms of what we were looking for and arranged a number of viewings and then suggested we view the property we eventually purchased. Had it not been for Madeline we probably would have still been looking. Communication and updates were prompt. Overall a very satisfied customer and one who will not hesitate in recommending Howkins and Harrison for their next house purchase or sale for that matter. Keep up the great work. Jamil
Thanks so much Jamil
5/5
The Family Home
Professional, helpful, calm, honest opinions, knowledgeable, very kind and friendly staff-Karen, Martin and Kelly. Chose Howkins and Harrison, not only because of the above reasons, but for other dealings with their Rugby branch a few years ago, where I found staff very helpful and fair. All had a capacity to understand the difficulty of selling a family home after a sad bereavement.
So pleased we were able to help and to take some of the pressure off. Best wishes
5/5
Excellent
Very Friendly, helpful staff. Kept me informed all along and went the extra mile to ensure that the purchase went ahead. Excellent liaison between the buyer and myself. I’d highly recommend this agent.
Thanks so much Sue!
5/5
Faultless in all respects
We could not fault Howkins and Harrison when they acted for us to sell our property.Their market knowledge and dedication were a true credit to them and I have absolutely no qualms whatsoever in recommending them to any future sellers who are looking for an agent to act on their behalf.The one real attribute that sets them above all other agent we have had dealings with in the past is that “THEY CARE PASSIONATELY ABOUT THEIR ROLE AND ALWAYS HAVE THE BEST INTERESTS OF THE CLIENT AT HEART”.We were never left in the dark and were contacted regularly to update us on the sale progress.Well done Howkins and Harrison but I really must single out Christopher Ollerenshaw for his professionalism and dedication.Malcolm Turner
Thank you so much Malcolm for your kind words. Best wishes
5/5
Howkins and Harrison were professional from the start of the sales process to the very end. Jenny ensured that we were kept up to date and kept us calm during those tense moments when it looked as if the chain may have collapsed. I am currently selling another property elsewhere in the country and using a different estate agent - and I wish that they were as proactive and supportive as Jenny was.
Ah, thank you Jacqueline. Best wishes with your other property!
5/5
If there was a 6th star I'll give it. They are by far the best agents I've ever worked with. I was in a desperate situation I needed a flat urgently to house my husband who had just been granted stay in the country and was due to come that week. My Estate agent Javed , was very empathetic to my situation and pulled out all the strings to get me moved in that week. They are absolute life savers would recommend them to anybody.
5/5
The ultimate professional service
The ultimate professional service, do not go anywhere else.
Thanks so much Sarah.
4/5
Thanks
Quick to get the house on the market and arrange viewings which were all accompanied. Very helpful especially during the difficult negotiation period.
Thanks so much Robert. Best wishes
5/5
Successful Sale despite difficulties
The house sale was well launched and Howkins found a suitable buyer in an acceptable period. Although only a 4 party chain, the sale process was very awkward, particularly coping with a party who had used inferior agents (Purple Bricks) and low cost legal services. They were a nightmare to work with (wouldn't communicate, lost documents, etc.).The success of the sale (for us and the whole chain) was very largely down to the persistence, patience and effort input by Beth and Alison in the Lutterworth branch. Well done!
Thank you so much for this fabulous review. Best wishes
5/5
We had quite a complicated sale & Chris…
We had quite a complicated sale & Chris at Howkins was very good and kept all parties informed throughout the process.Very good & very helpfully. Thanks.
Thanks so much for your kind feedback James. Best wishes.
5/5
A great company to deal with from start…
A great company to deal with from start to finish...very professional!
Thank you so much Adie
1/5
Awful experience with the Northampton…
Awful experience with the Northampton branch. Its nearly been a month since i left the rented property and i still haven't received my deposit back. They said they would have it sent to me last week but then they 'missed the cut off'. They are so keen to get it the deposit off of you before you can move in, but they are more then happy to keep your money!Will never use the company again!
We're sorry about this Emily, it would never be our intention to purposefully delay any of this. As you are aware, we were waiting for a third party cost that needed to be factored in. We appreciate that this did cause a delay but it was all resolved within the terms of the tenancy agreement. Thank you for for your feedback and best wishes.
5/5
I had a great experience with Howkins &…
I had a great experience with Howkins & Harrison. They were always at the other end of the phone or email. Also. they kept me informed every step of the way. I was very happy with the services they provided.
Thanks so much Alex.Best wishes,Team H&H
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Northampton (14 Bridge Street) has the most, with 1,107 reviews rated 4.9 out of 5, followed by Towcester with 1,015.
The seven Howkins and Harrison offices, by town:
Yes. In The Trusted Agent 2026 awards, Towcester won Gold, Rugby won Trusted Agent and Atherstone won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold and 1 Bronze award. The group and its branches have also won 6 other industry awards since 2019.