Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleVery helpful and personable staff. Karen was so positive when she initially met with us at the house, which helped enormously. They did everything they could to sell the house and kept us informed along the way. They also chivvied the solicitors along to complete the exchange. I would highly recommend Howkins and Harrison to anyone wanting to sell a house. Thank you.
Lynne · 21 June 2020 · Howkins and Harrison Towcester
Agent replied · 20 June 2024
Thank you Lynne, for taking the time to write a review. We really appreciated and are delighted we were able to help you.
★★★★★ 5/5
GoogleMartin and Karen were really helpful and knowledgeable on the sales side of our property. We had a particularly difficult chain and Julian was excellent in chasing up buyers further down the chain and keeping us informed. We are really pleased with the excellent service that we received from Howkins and Harrison Towcester office. Thank you.
Stewart · 21 June 2020 · Howkins and Harrison Towcester
Agent replied · 20 June 2024
Thank you for your kind feedback, Stewart.
★★★★★ 5/5
GoogleWe recently sold our property through the Howkins & Harrison team in Towcester and cannot thank them enough for the way they dealt with our transaction.
Martin & Karen on the Sales side were great at communicating with us throughout the whole procedure - we felt we were in very capable hands and nothing was too much trouble for them.
The whole team are extremely personable and make you feel as if you are the only client they are dealing with.
The paperwork and administration side of things was dealt with in an extremely efficient and pleasant manner by Helen and her cheerful voice on the end of the phone sets the tone for the whole Howkins & Harrison experience.
Thank you all very much for selling our home - we cannot recommend you highly enough
Helen · 21 June 2020 · Howkins and Harrison Towcester
Agent replied · 20 June 2024
Thank you very much for your kind review, Helen and congratulations on your sale.
★★★★★ 1/5
GooglePoor service
Horizon · 21 June 2020 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Sorry to see this review. As you will see, until 3 almost identical reviews at the same time on Thursday, the vast majority of our reviews are 5* so we are very disappointed by this. I am afraid we have no way of investigating the issue without any further information so would appreciate it if you could please let us know what you were looking for and what let us down? Please call the office and ask for customer service and we will discuss what went wrong.
★★★★★ 2/5
GoogleTend not to respond unless you're deemed of interest, not the best service frankly
Martin · 21 June 2020 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Hi Martin, I am very sorry you feel aggrieved. I have just tried to call you to find out what has happened. I will try again.
★★★★★ 5/5
GoogleA sincere thank you to Julie! She was very kind and helpfull!
Ahmet · 21 June 2020 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Thank you for your lovely comment, Ahmet.
★★★★★ 1/5
GoogleThe lady who answers the phone lacks in basic manners, and frankly quite rude to talk to.
I tried to get some information about a previous property, I gave a location assuming it would still be on there system. In response I got a poor attitude and no interest in helping me with my query.
What a shame.
Warren · 21 June 2020 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
I am really sorry to hear this. We have investigated internally and are not able to locate a department or person who recalls this call. We would like to discuss this further with you to understand what happened, who you spoke to and to understand what you are looking for- to buy, sell or rent a house, commercial property or to undertake one of our other services. If you can please call the office and ask for Julia, I will look into this further. Thank you.
★★★★★ 1/5
GoogleHello everybody, the worst people I dealt with..., mainly Nigel Underwood
Commercial Manager, not respectful person..., started by our first appointment for a viewing..., he was late ... and I had to call and text him several times to inform him that I was waiting for him out of the shop ... he turned up very late ... and regret not stopped dealing with him on that time ...because he already showed his non seriousness ... he wasted four month of my time ... and now the shop is not let 7 month after ... it seems the landlord has removed his shop from this non serious people ...!
Momo · 21 June 2020 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
We are really sorry to hear of your disappointment. We would like to get in touch to discuss this further with you so hopefully we can understand a little more of your frustrations and try to put things right. Can you please email your contact details to marketing@howkinsandharrison.co.uk and we will give you a call immediately.
★★★★★ 5/5
GoogleWe really appreciate the high standard of service provided by Howkins and Harrison, throughout the process, from marketing the property, to dealing with viewings, feedback from prospective buyers, negotiating of sale price leading to final completion was conducted with efficiency and the utmost professionalism.Well done team, with special thanks to Chris.
Ranjini · 21 June 2020 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Thank you Mrs Hodges!
★★★★★ 5/5
GoogleDelighted with the service. It wasn't an easy process but it was made so much better by Julie and the team. I could still be waiting to move if it hadn't been for Julie. Couldn't recommend them highly enough!
Leonie · 21 June 2020 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Thank you Leonie and congratulations! Delighted we got there for you!
★★★★★ 5/5
GoogleI have worked with Howkins and Harrison Rugby for 3 years and have found them to be an exceptional agent. I work closely with the lettings department and residential sales team. I would not hesitate to recommend them to anyone requiring an estate agent.
Simon · 21 June 2020 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Thank you, Simon, for taking the time to write such a kind review.
★★★★★ 5/5
GoogleWell done team Rugby!
Throughout the process, from marketing, to arranging viewings, giving feedback from prospective buyers, negotiating a sales price, down to final completion, we were fully supported by the sales team. They conducted business with utmost professionalism, and a healthy dose of pragmatism. Special thanks to Chris, making it as painless a process, as can be.
Ranjini · 21 June 2020 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Thank you Mrs Hodges!
★★★★★ 5/5
GoogleA sincere thank you to Julie, Chris and the sales team at the Rugby office for their outstanding service during our recent sale. Throughout the whole process, from the initial valuation through the viewings and final negotiations, the team proved themselves conscientious, supportive and very professional. We would have no hesitation in recommending Howkins & Harrison to others.
Paul · 21 June 2020 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Thank you Paul, we are delighted to have such positive feedback.
★★★★★ 5/5
GoogleMoving house is never easy but the guys at Howkins and Harrison did everything they could to make sure the process was smooth and as painless as possible. Chris, in particular, was supportive, friendly and moved things on for us in a timely manner which we really appreciated. We also really appreciated the support and guidance from Julie and Michael. Thank you to all at H & H.
Dan · 21 June 2020 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Dan, thank you for taking the time to write this review. We are glad to have helped you and wish you happiness in your new home.
★★★★★ 4/5
GoogleRating only, no written review.
Billy · 20 June 2020 · Howkins and Harrison Daventry
★★★★★ 3/5
GoogleRating only, no written review.
Aurel · 20 June 2020 · Howkins and Harrison Daventry
★★★★★ 5/5
GoogleExcellent service provided by Sasha, very professional, polite and extremely quick answering and questions and queries! Would recommended 😀 …
Daniel · 20 June 2020 · Howkins and Harrison Daventry
Agent replied · 19 June 2024
Thank you for your kind feedback, Daniel.
★★★★★ 5/5
GoogleGreat service! Clair has helped us a lot throughout the process and always got back to us asap. Recommend!
Vatamanu · 20 June 2020 · Howkins and Harrison Daventry
Agent replied · 19 June 2024
Thank you for your feedback!
★★★★★ 5/5
GoogleThank you to Jenny in the Daventry branch, so helpful, so proactive and nothing ever too much. We have enjoyed working with you and appreciate all of your help along the way. Kind Regards Rachel
Rachel · 20 June 2020 · Howkins and Harrison Daventry
Agent replied · 19 June 2024
Thank you, Rachel. We appreciate you taking the time to write this review.
★★★★★ 5/5
GoogleClair Parkes and Jenny Ponder have been amazing. They have gone beyond what I could have expected. I would recommend Howkins and Harrison. Clair thank you for everything you have done
Fiona · 20 June 2020 · Howkins and Harrison Daventry
Agent replied · 19 June 2024
Thank you Fiona, we really appreciate your kind comments.
★★★★★ 5/5
GoogleGreat service for a buyer. Jenny was a star as i had a particularly problematic first time buyer. But Jenny was on the case with the vendor on their side. Definitely recommended.
David · 20 June 2020 · Howkins and Harrison Daventry
Agent replied · 19 June 2024
Thank you David and congratulations!
★★★★★ 5/5
GoogleAmazing service from Sasha. She really made me feel welcome and comfortable when viewing a property and helped me along the way with any questions that I had. Would definitely recommend to anyone who wants a friendly service! :)
Shannon · 20 June 2020 · Howkins and Harrison Daventry
Agent replied · 19 June 2024
Thank you Shannon.
★★★★★ 5/5
GoogleJenny handled the sale of my house. She worked very hard to create the sale, then chased it almost hourly to push it through. She couldn't have worked harder or tried harder for me, and the end result was testament to her efforts. Can't recommend highly enough
Andy · 20 June 2020 · Howkins and Harrison Daventry
Agent replied · 19 June 2024
Thank you for taking time to write this review, Andy. We are delighted you got the result we all hoped for.
★★★★★ 5/5
GoogleGreat customer Service from start to finish. The staff are very knowledgeable and friendly and nothing is too much trouble. Jenny has done us proud and she went above and beyond what was expected from her but now we are very happy in our new home. Thanks very much. 🥰 …
Lynn · 20 June 2020 · Howkins and Harrison Daventry
Agent replied · 19 June 2024
Thank you Lynn, and our apologies for the late reply. We really appreciate your feedback.
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