Trusted Agent profile Β· Northamptonshire

Howkins and Harrison estate agents in Northampton, Towcester, Rugby and 3 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,101 reviews across 7 offices and 5 platforms

www.howkinsandharrison.co.uk

Howkins and Harrison has seven offices, in Northampton (two offices), Towcester, Rugby, Daventry, Atherstone and Ashby-De-La-Zouch (Northamptonshire). Together they have 2,101 reviews on five platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,288

Reviews on Google

All 7 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 7 offices

Yell logo

5.0 / 5

2

Reviews on Yell

All 7 offices

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

All 7 offices

Trustpilot logo

809

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Howkins and Harrison's seven offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Howkins and Harrison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Howkins and Harrison office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Billy Arckless provided outstanding service from start to finish. He was always responsive, kept me updated throughout the process, and was quick to answer any questions I had. He went above and beyond to help get the sale completed, working tirelessly to keep everything moving and overcome any issues along the way. His professionalism, dedication, and commitment made what could have been a stressful process much smoother. I wouldn’t hesitate to recommend Billy to anyone looking for an estate agent who genuinely cares about their clients and gets results.

Trishul Β· 11 August 2026 Β· Howkins and Harrison Ashby-De-La-Zouch

1/5

Google

I don't rent nor have bought using this estate agent yet from the experience I have as a neighbour of a property being let out by them, I would not recommend them. They are extremely slow with updating you on even getting quotes for 2 fence panels (11 weeks and still waiting). I once had scaffolding up on my property to replace a neighbour's roof and despite numerous requests for it to be taken down after 4 weeks (only took a few days to do the work), it was still myself who had to phone the scaffolding company to have it removed and they left multiple nails on my drive which left my car tyre punctured and needing replacing. If this is the experience you get as the owner of a neighbouring property they manage, i dread to think what experience you would get from renting through them.

Ms Β· 11 August 2026 Β· Howkins and Harrison Rugby

5/5

Google

Clair, Julie & Helen all did an excellent job in helping with our house purchase, we couldn't reccomend them enough. Their communication was excellent and would definately consider using them in the future.

Debbie Β· 11 August 2026 Β· Howkins and Harrison Rugby

5/5

Google

I have received fantastic service from Helen Thomas of the Rugby branch of Howkins & Harrison. From the very first time I viewed a property with Helen she has been fully supportive in the process of making the purchase. She has kept me informed throughout the transaction and quickly responded to queries and items raised. Thank you very much for your help Helen.

Andy Β· 11 August 2026 Β· Howkins and Harrison Rugby

5/5

Trustpilot

Lisa from Atherstone branch was a great…

Lisa from Atherstone branch was a great help in showing us the property and getting us in as quickly as possible as we wanted to move quickly, she was both personable & professional and has been a great on going support since we moved in!

Matthew Β· 6 August 2026 Β· Howkins and Harrison Northampton (14 Bridge Street)

Agent replied Β· 22 September 2026

Thank you!

5/5

Trustpilot

Rental property

We have a property which we rent through Howkins & Harrison which has undergone some repairs and refurbishment. Kieran at the Atherstone office was fantastic, he helped organise all the works, understood issues that occurred during the process and responded and resolved them quickly, with exceptional professionalism and integrity. He has been amazing for us to get the project done and putting the property back on the market. Highly recommended! Super work Kieran 🌟✨🌟

Andrea Β· 5 August 2026 Β· Howkins and Harrison Northampton (14 Bridge Street)

Agent replied Β· 22 September 2026

Thank you!

4/5

Trustpilot

My Radiator had a problem and the…

My Radiator had a problem and the maintenance Manger Drew Stewarts in Northampton help me call contractor to fix it in no time

Kenneth Β· 1 August 2026 Β· Howkins and Harrison Northampton (14 Bridge Street)

Agent replied Β· 22 September 2026

Thank you!

5/5

Trustpilot

Atherstone Office, H&H, highly commended

Lisa Kavanagh and her colleagues at Atherstone have been excellent in all matters regarding my property. I would like to thank them all for their attention to detail and professionalism over the years in both lettings and sale.

Gethin Β· 26 July 2026 Β· Howkins and Harrison Northampton (14 Bridge Street)

Agent replied Β· 22 September 2026

Thank you!

5/5

Trustpilot

I am glad I chose this letting agency

I am glad I chose this letting agency. Evie and Vicky have been very helpful throughout our process of moving in to our new rented flat. I hope to continue with their brilliant service :)

Natasha Β· 25 July 2026 Β· Howkins and Harrison Northampton (14 Bridge Street)

Agent replied Β· 22 September 2026

Thank you!

5/5

Trustpilot

Fantastic friendly staff who always…

Fantastic friendly staff who always kept us updated. I would highly recommend them.

Jo Β· 21 July 2026 Β· Howkins and Harrison Northampton (14 Bridge Street)

Agent replied Β· 22 September 2026

Thank you!

1/5

Trustpilot

Tried to delete my review first

Before responding here, you first reported my review to Trustpilot and attempted to have it removed. Only after that failed did you come back with this public statement. That tells readers exactly how you handle criticism: silence it first, address it second. You claim my experience of being treated differently is "completely and utterly unfounded", yet you provide no detail of this "thorough review": who conducted it, what was examined, or why the delays I experienced were reasonable. A one-line denial is not an investigation. Blaming the landlord for the delays does not explain why my chasers went unanswered for extended periods, nor why the process dragged on far beyond what your firm quotes. I stand by every word of my review. It reflects my honest, first-hand experience of how I was treated as an applicant, and I would urge anyone reading this exchange to note that your first instinct was to try to delete it.

Haroon Β· 15 July 2026 Β· Howkins and Harrison Northampton (14 Bridge Street)

5/5

Google

We brought a house through them and they were in incredibly helpful and responsive. Would recommend

Georgina Β· 12 July 2026 Β· Howkins and Harrison Towcester

Agent replied Β· 12 October 2026

Thank you!

5/5

Google

We had a fantastic experience with Nikki. From start to finish, she was incredibly helpful, friendly, and professional. She was always available to answer questions, kept us informed throughout the process, and made everything as smooth and stress-free as possible. Her positive attitude and excellent customer service really stood out. We would highly recommend her to anyone looking to buy or sell a property. Thank you for all your help!

Jemaine Β· 12 July 2026 Β· Howkins and Harrison Towcester

Agent replied Β· 12 October 2026

Thank you!

5/5

Google

From the initially viewing with Hugh, to the progress as we went through the purchase with Cally. Everything was handled perfectly. Couldn't recommend them highly enough ⭐

Chloe Β· 12 July 2026 Β· Howkins and Harrison Towcester

5/5

Google

Recently purchased a house through the Daventry branch and had a great experience with Kate and Angela. Both were on hand to deal with any queries I had, organise multiple viewings for me and they kept me informed throughout the whole process. Highly recommend!

Donelle Β· 12 July 2026 Β· Howkins and Harrison Daventry

Agent replied Β· 12 October 2026

Thank you!

5/5

Google

We found Howkins and Harrison to be a well organised, courteous and professional agency. Our main contact Kate Rollason in particular, was a good communicator, assertive, and patient when needed, in what was, at times, a challenging sale. I would not hesitate to recommend them.

John Β· 12 July 2026 Β· Howkins and Harrison Daventry

5/5

Google

Great experience with a great agent from making an offer to exchange today 51 days amazing service - special mention to Angela Edgington who went out of her way to help us buy our forever home viewings at weekend nothing too much trouble all the staff in the branch super helpful great agent and great service thankyou :)

Teresa Β· 12 July 2026 Β· Howkins and Harrison Daventry

5/5

Google

Brilliant service from start to finish. The Ashby de la Zouch sales team are first class. From Billy Arckless appraisal of the house, to superb and speedy marketing. They found lots of potential buyers and got them into the property quickly. Jackie Hazell was a star... keeping on top of the sales progress and making sure all parties solicitors, the buyers and me were informed at all stages.

Andrew Β· 11 July 2026 Β· Howkins and Harrison Ashby-De-La-Zouch

5/5

Google

Great experience from Jackie at the Ashby Team who oversaw our purchase! Would definitely recommend

Karl Β· 11 July 2026 Β· Howkins and Harrison Ashby-De-La-Zouch

5/5

Google

Excellent communication and very professional service. Everything was handled smoothly, and I always felt well‑informed. Highly recommended

Roxana Β· 11 July 2026 Β· Howkins and Harrison Rugby

5/5

Trustpilot

Lisa made my move in very easy

Lisa (Swinnerton) made the experience of moving to my lovely temporary home, very seamless and easy. Arranging a rental was something I hadn't been involved with for years and all the regulations changed in May this year (2026). But from quickly arranging a viewing with a very cheerful reception, through to moving in, it was made as seamless as possible; with all inventory and contract paperwork dealt with swiftly and efficiently. Probably the greatest attribute for me is that Lisa is always available as soon as possible (usually immediately) to speak with on the phone if there are queries. This is so unusual in this 'Robot' age of AI. My contract and payment arrangements needed to be coordinated through my house insurance policy and this was no easy task. But Lisa was always at hand to try to help with getting this arrangement to work. Very pleased with Howkins and Harrison and with Lisa. I would recommend them without hesitation.

Julian Β· 8 July 2026 Β· Howkins and Harrison Northampton (14 Bridge Street)

5/5

Trustpilot

"Professional

"Professional, efficient, and reliable service" As a New Landlady I was concerned about all the new T&C's that came out in May of this year" Lisa Swinnerton from the Atherstone office took all the stress away. I am extremely happy with her service, and the team. Less than a week it took for Lisa to find a tenant. Vetted and handling all the necessary paperwork. The team is proactive, dealing with tenant queries directly, and they always ensure rent is processed instantly. Great peace of mind!"

Tim Β· 7 July 2026 Β· Howkins and Harrison Atherstone

5/5

Trustpilot

Excellent service

Excellent service. Professional and polite. Realistic valuations and good marketing strategies. Nadine was very helpful and I would recommend H&H to anyone looking to buy or sell property

Mr Β· 5 July 2026 Β· Howkins and Harrison Northampton (14 Bridge Street)

5/5

Trustpilot

Excellent service

Have had an excellent service from Howkins and Harrison, any questions I've had have been answered very quickly and Nicole Ashenden has gone above and beyond.

MR Β· 2 July 2026 Β· Howkins and Harrison Northampton (14 Bridge Street)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Howkins and Harrison

Which Howkins and Harrison office has the most reviews?

Northampton (14 Bridge Street) has the most, with 1,106 reviews rated 4.9 out of 5, followed by Towcester with 1,014.

Where are the Howkins and Harrison offices?

The seven Howkins and Harrison offices, by town:

Has Howkins and Harrison won any awards?

Yes. In The Trusted Agent 2026 awards: Howkins and Harrison, Towcester won Gold; Howkins and Harrison, Rugby won Trusted Agent; Howkins and Harrison, Atherstone won Trusted Agent.

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