Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleOur journey into homeownership was like riding a rollercoaster blindfolded, but thanks to Angela and her team, it was made very straightforward. From the moment we stepped into the lovely little bungalow with Rachel, we knew we were in good hands. They listened, they understood, and they hustled like nobodyβs business to get us into our the place we loved. They didnβt just help us buy a house; they paved the way for a future brimming with joy, love, and countless opportunities. This home may not be our forever destination, but itβs a meaningful stepping stone and investment for our childrenβs future.
Thank you, Angela, Rachel and your team at H&H, for helping us get into out first home. ππΌ
Danijela Β· 12 October 2024 Β· Howkins and Harrison Daventry
Agent replied Β· 19 June 2024
That's lovely, thank you we're so pleased.
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1/5
TrustpilotIf I could have given them zero stars Iβ¦
If I could have given them zero stars I would have. I viewed a property close to me so I knew the area well and what the market was for properties. After the viewing, I rang H&H to ask some questions about the property and was told there was nobody available to answer my questions, but that someone would ring me back. So I told the person I was speaking to that I was a buy to let landlord and that I was a cash buyer. Most times you cannot get estate agents off the phone but when nobody had contacted me by the middle of the next day I chased the estate agent - a first for me. I was passed to someone who asked me what my questions were......fortunately I was able to remember them and, to be fair the person I was speaking to was able to answer them to my satisfaction. So I made an offer and was just told that the figure would not be passed to the vendor. Then silence. So I made another offer and was told this would be passed to the vendor.IF YOU ARE A BUYER OR BUY TO LET LANDLORD USE ANOTHER ESTATE AGENT IF YOU CAN!!!!!
Alan Β· 11 October 2024 Β· Howkins and Harrison Towcester
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5/5
GoogleProfessional team that helped keep many of the administrative plates spinning through a complex and protracted sale
Scott Β· 11 October 2024 Β· Howkins and Harrison Rugby
Agent replied Β· 23 October 2024
Thank you!
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5/5
GoogleJane and the letting team were friendly and helpful. Jane looked round our house we were letting, and has found suitable tenants very quickly. I was kept up to date by phone and email and highly recommend her, and the letting team.
Ginny Β· 11 October 2024 Β· Howkins and Harrison Rugby
Agent replied Β· 23 October 2024
Thank you!
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5/5
GoogleIβm just completing on my house sale and I canβt recommend Helen from Howkins & Harrison enough. From the very start Helen has kept me updated regularly in relation to viewings, sales negotiation all the way through to completion. Thank you so much, you made the process so much easier than expected.
Sarah Β· 11 October 2024 Β· Howkins and Harrison Rugby
Agent replied Β· 23 October 2024
Thank you!
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5/5
GoogleRating only, no written review.
Gabriella Β· 11 October 2024 Β· Howkins and Harrison Rugby
Agent replied Β· 26 August 2024
Thank you!
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1/5
GoogleAbsolutely terrible service. Booked a viewing before they knew if they could get the keys or not. Rang me last minute to say they couldnt get the keys so wasted money on the non-refundable train tickets.
Would have signed the contract there and then once seeing the property. They lost a customer who would have taken a property off them which has been up for two months after multiple people didn't secure it.
Also didn't get sent the viewing address and wasted my time. Never will use again.
Josh Β· 11 October 2024 Β· Howkins and Harrison Rugby
Agent replied Β· 26 August 2024
Thank you for bringing this matter to our attention Josh. We are sincerely sorry to hear about your recent experience with our service and the inconvenience it caused you. This is certainly not the level of service we aim to provide, and we understand your frustration. Rest assured we are looking into this and if you have any further comments, please contact us at marketing@howkinsandharrison.co.uk.
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5/5
GoogleI recently purchased a property in Rugby and Howkins and Harrisons were the agents who dealt with the sale. Claire Parkes (Senior Residential Sales Negotiator) was our case owner and she was very helpful, knowledgable about the process and was very prompt to convey any questions which i have to the Seller or their Solicitors. She made the entire process hassle free and if you are looking to buy a property in the Rugby area, please look no further and apporach Howkins and Harrisons.
Venkatesh Β· 11 October 2024 Β· Howkins and Harrison Rugby
Agent replied Β· 26 August 2024
Thank you!
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5/5
GoogleBought our house through Howkins & Harrison Rugby and had a great experience from start to finish. Special thanks to Helen who looked after everything and kept us updated throughout the process. Would recommend!
Jo Β· 11 October 2024 Β· Howkins and Harrison Rugby
Agent replied Β· 26 August 2024
Thank you!
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5/5
GoogleI placed our property on the market with Howkins following a very efficient initial enquiry and subsequent marketing strategy.
The property was SSTC within 48 hours and the process was seamless
Our property was then part of the probate process which once achieved was where Claire and the team shone, we had problems with communication with the buyers solicitor but Claire was totally vigilant keeping the process moving daily updating us until we reached exchange and completion. The sales team were exceptional their internal communication strategy allowed any of the team to be in a position to respond and support I would highly recommend Claire and the sales team and canβt thank them enough.
Jacky Β· 11 October 2024 Β· Howkins and Harrison Rugby
Agent replied Β· 26 August 2024
This is lovely to hear, thank you!
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5/5
GoogleWe engaged with Howkins & Harrison to get a valuation done on my parents' house. Clair was so helpful and professional; and she really impressed us with her knowledge of the market and her strategy for selling the property. She clearly understood the value and unique target market for their property and came across as credible and calm which put us all at ease straightaway. Although my parents decided not to sell in the end for personal reasons we would not hesitate instructing Clair at H&H in future to sell our property for us!
Courtney Β· 11 October 2024 Β· Howkins and Harrison Rugby
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5/5
GoogleI can highly recommend this agent and Jane in particular. Earlier this year I was issued with a no-fault eviction notice despite being an exemplary tenant. Itβs super-stressful! I saw a lovely property and contacted Jane and from the first conversation she was hugely responsive, caring and professional which was so welcome after a difficult search. Thank you so much Jane π
Anne Β· 11 October 2024 Β· Howkins and Harrison Rugby
Agent replied Β· 26 August 2024
Thank you!
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5/5
GoogleAlison from the lettings team in Rugby was absolutely fantastic from the start to the end of the process.
My property was advertised a couple of days after contacting Howkins, and let within a month.
She updated me at every stage, and promptly answered any queries.
She also arranged for some repairs to be carried out, and these were completed to a good standard
All in all a first class service!
Gavin Β· 11 October 2024 Β· Howkins and Harrison Rugby
Agent replied Β· 26 August 2024
Lovely, thank you!
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5/5
GoogleWe bought our house via Howkins & Harrison and they were excellent. We were given plenty of time to view the property and even accommodated multiple viewings. Helen was available to answer all our questions and kept us in the loop at every β¦
Justine Β· 11 October 2024 Β· Howkins and Harrison Rugby
Agent replied Β· 26 August 2024
This is great to hear, thank you!
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5/5
GoogleClaire and the team at Howkins and Harrison's have been extremely professional during my property transaction. I would highly recommend them!
Matt Β· 11 October 2024 Β· Howkins and Harrison Rugby
Agent replied Β· 23 October 2024
Thank you!
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4/5
GoogleWe were viewing a property with their Agent Denise, who was very helpful and informative about the property. Unlike other agents she was honest to the best of her abilities and if she did not know something about the property (which was rare), she promptly took our questions to the Vendor and made sure our queries were addressed.
V Β· 11 October 2024 Β· Howkins and Harrison Rugby
Agent replied Β· 23 October 2024
Thank you!
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2/5
GoogleWhen we entrusted Rose and Sargent (now Howkins and Harrison) to secure a rental property in 2021, we were initially hopeful. However, this optimism quickly dissipated as we encountered a series of frustrating and negligent issues.
From delayed repairs to inadequate insulation that led to exorbitant energy bills, their incompetence was evident. Despite repeated requests for assistance, their responses were sluggish. So we had to contact the landlord for help directly.
To compound our problems, the humidity levels within the property were so high that we were forced to purchase our own dehumidifier for the living room. Unfortunately, even this temporary solution was ineffective during the winter months, as the combination of cold temperatures and high humidity created an uncomfortable and unhealthy environment.
Ironically, their only promptness seemed to be in chasing contract renewals and rental increase. I wouldn't mind a fair increase if it wasn't costing an arm and a leg to keep the house warm and liveable. This stark contrast between their eagerness for financial gain and their indifference to tenant welfare is a clear symptom of a greedy and uncaring property management approach.
Our experience with Rose and Sargent (Howkins and Harrison) has been thoroughly disappointing. We strongly advise prospective tenants to seek a more reliable and responsive estate agent.
Harun Β· 11 October 2024 Β· Howkins and Harrison Rugby
Agent replied Β· 23 October 2024
Thank you for taking the time to share your experience. We sincerely apologise for the issues you encountered during your tenancy. Your feedback is invaluable, and we take these concerns seriously.
Your comments about communication and responsiveness will be taken care of internally to improve our services moving forward.
Thank you again for your feedback and if you wish to discuss this further, please email marketing@howkinsandharrison.co.uk.
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5/5
GoogleVery helpful and great communication. Lisa has been wonderful in getting us set up and settled.
Mirren Β· 10 October 2024 Β· Howkins and Harrison Atherstone
Agent replied Β· 24 October 2024
Thank you!
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5/5
TrustpilotVery Helpful
Linda from Atherstone branch was very diligent and professional in all aspects. She went above and beyond what was expected and even phoned me at 8PM on a Friday evening to give me an update on my purchase.
Martin Β· 10 October 2024 Β· Howkins and Harrison Ashby-De-La-Zouch
Agent replied Β· 23 December 2024
Thank you!
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5/5
TrustpilotIβve rented from the guys for nearly aβ¦
Iβve rented from the guys for nearly a year now and have sadly handing me keys back today through no fault of the property or the estate agents they have been a pleasure to deal with the whole time and any issue have always been dealt with thank you to them all especially Lisa and sheran who I dealt with the most β€οΈβ€οΈ
Shellie Β· 10 October 2024 Β· Howkins and Harrison Towcester
Agent replied Β· 23 August 2024
Thank you!
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5/5
TrustpilotTowcester Officeβ¦
Karen from the Towcester office has been a terrific help to me in our house purchase. Nothing was too much and Iβm sure I was very demanding. I hadnβt realised just how much she did! Itβs not just about buying a house thatβs for sure, she was with me every step of the way!! Thank you Karen for all your help!
Martine Β· 9 October 2024 Β· Howkins and Harrison Ashby-De-La-Zouch
Agent replied Β· 23 December 2024
Thank you!
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5/5
GoogleThanks to Cally and the team for selling our house in under a week. Great customer services and communications! Cally went up and above to assits us with the process.
Ben Β· 9 October 2024 Β· Howkins and Harrison Towcester
Agent replied Β· 23 October 2024
Thank you!
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5/5
GoogleWe have recently purchased a house through Hopkins and Harrison , Towcester. The service we have received from initial phone call to nearing completion now has been exemplary. We have been very pleased and would not hesitate to recommend them . Also, the house brochure was lovely!
Donna Β· 9 October 2024 Β· Howkins and Harrison Towcester
Agent replied Β· 23 October 2024
Thank you!
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5/5
GoogleKaren and her team have been excellent. We have had the pleasure of working with Karen on two occasions and she has been very professional and helpful. I will highly recommend her and the team at H&H.
S&C Β· 9 October 2024 Β· Howkins and Harrison Towcester
Agent replied Β· 20 June 2024
Thank you!
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