Trusted Agent profile · Northamptonshire
★★★★★
2,115 reviews across 7 offices and 5 platforms
Howkins and Harrison has seven offices, in Northampton (two offices), Towcester, Rugby, Daventry, Atherstone and Ashby-De-La-Zouch (Northamptonshire). Together they have 2,115 reviews on five platforms, rated 4.8 out of 5 overall.
1,300
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
2
Reviews on Yell
All 7 offices
811
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Howkins and Harrison's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI've currently just left a rented property and Lauren has been fantastic throughout! What a lovely bubbly lady and is a credit to the business. Can I also mention Josh too, what extremely friendly chap, he's also a credit to the business too! You have really good staff 😊
5/5
GoogleWe have recently sold our house in Coleorton and from the time Billy Arckless, from the Ashby office, came out to value the property, Billy was professional, positive, proactive and helpful, ensuring that our sale was completed as smoothly as possible. Billy gave up out of hours time, missing the office Christmas drinks, to assist at the property after we had left but our buyers required supervised access to the property before final completion.
5/5
GoogleJackie and the team at Ashby dealt with the purchase of my property. They were all extremely helpful throughout the whole process, always positive and prepared to go the extra mile whenever called upon. Well done team
5/5
GoogleThe service provided by Drew Stewart was excellent and it was so easy to contact him. Thanks for the exceptional customer service.
Thank you!
5/5
Google“Drew has provided me with a great level of service and often goes the extra mile which shows his commitment to his job. …
5/5
GoogleWe sold our house through Howkins & Harrison and were very satisfied by the service we received. We’re really grateful to Clair for helping us move successfully; she provided excellent support and communication from start to finish and was invaluable in chasing progress from the Solicitors when we really needed to move things on to complete the sale and the purchase of the house we were buying. Helen was also great as our other point of contact in the office. Thanks!
5/5
GoogleAlison Edwards and the entire team at Howkins & Harrison have been exceptional throughout. From the day I called, requesting a viewing to agreeing to move in, and with ongoing support after our move, Alison and the team have delivered, on time, every time, with outstanding professionalism. Better than the rest by a great margin. They are a credit to Howkins & Harrison
5/5
GoogleWe have sold two properties with Howkins Harrison now, both transactions have been a pleasure. We had a lot of viewings, any questions we had were answered swiftly and the process of listing and getting our home in the market was …
1/5
GoogleWe have been renting through H&H for over 8years and recently due to a change in management they have failed to remain professional, competent and polite to us as a family, not only myself but my father in law also who recently moved letting agents due to the manager's rude, abrupt, and unprofessional manner. We have been nothing but model tenants but the manager makes it clear if you speak up for yourself she will go out her way to cause nothing but grief for you. I would not recommend the Atherstone branch as a professional, trustworthy letting agent.
Thank you for your feedback, and for your loyalty over the past 8 years. We’re very sorry to hear about your recent experience and the concerns you’ve raised regarding the service you’ve received. This is not the standard we expect, and we take comments regarding professionalism very seriously. We would appreciate the opportunity to look into this further, so please contact us at marketing@howkinsandharrison.co.uk with more details.
5/5
GoogleI highly recommend Howkins & Harrison for their lettings knowledge and professionalism. Lisa Swinnerton and her team are always highly knowledgeable and supportive.
Thank you Gethin
5/5
GoogleLisa has gone out of her way to help us so don't listen to one negative review. We are eternally grateful for her support and advice. Howkins & Harrison with Lisa's professionalism have made the whole process totally stress free
5/5
GoogleCally has been amazing to view houses with. She’s knowledgable, trustworthy and easy to deal with. Our process has been seamless! Thank you Cally!!
5/5
GoogleThe team in the Ashby office have been great. Billy, Jackie, Tonight and Mat helped us with selling our home. It was a long process and chain - they were steadfast and proactive in their support (particularly Billy). Thank you for your help. Xx
5/5
GoogleCallie has been absolutely brilliant supporting both our sale and purchase. Such a friendly and efficient estate agent.
5/5
GoogleFaultless from start to finish
5/5
GoogleThe entire team have been great throughout, but special thanks to Cally Hampson. She has worked tirelessly to deliver us our dream home. Her polite, professional and personal approach is a true credit to H&H. I cant recommended her enough.
5/5
TrustpilotGreat service
Drew has contacted our landlord and resolved the issues we have been having for the past month since moving in.
5/5
Trustpilot5 star service
We rent our property out through Howkins & Harrison. Everyone is so professional & helpful. We usually deal with Kelly & she’s excellent .Would 100% recommend.
5/5
GoogleHad a good experience with the agency. Drew was very helpful during our exit and made the process really smooth. Our queries were well attended and helped us with all the formalities.
5/5
TrustpilotI have mostly dealt with Lisa at…
I have mostly dealt with Lisa at Howkins and Harrison and I find her incredibly helpful. Shes always on hand when I need her and responds quickly if you have a query, shes very professional and courteous. Thank you Lisa for everything!
5/5
TrustpilotGreat Service. Highly Recommended
From my initial contact with Howkins, through to the handover of keys, Lisa has been very helpful and expertly answered all the many questions I put to her. Great company and very pleased with the service I have received from their teams. All the staff I have dealt with have been professional, friendly, helpful, and knowledgeable. Thank you all.
5/5
TrustpilotFrom the very start of our experience…
From the very start of our experience we felt very confident that our house sale was in safe hands . The video and photos were far better than our previous estate agent and they organised 4 viewings on the first day of sale and they sold house on 2nd day. The follow up service answering queries by Andy and Matilda was excellent till the sale was completed.
5/5
GoogleMy mum recently purchased a property via Howkins & Harrison. Excellent service, sales team were great especially Jackie who kept us informed through the whole process.
5/5
GoogleReally helpful team who kept in touch with regular updates. The whole team were great, especially Jackie and Billy who I spoke to often!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howkins and Harrison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howkins and Harrison and its branches won awards at The British Property Awards in seven years, most recently 2025.
British Property Awards winners in seven years, the group and its branches: 2019, 2020, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2019 to 20252025 2 Gold and 1 Bronze across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Northampton (14 Bridge Street) has the most, with 1,107 reviews rated 4.9 out of 5, followed by Towcester with 1,017.
The seven Howkins and Harrison offices, by town:
Yes. In The Trusted Agent 2026 awards, Towcester won Gold, Rugby won Trusted Agent and Atherstone won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold and 1 Bronze award. The group and its branches have also won 6 other industry awards since 2019.
