5/5
GoogleDealing with Hotblacks and Stuart Shiers was an absolute pleasure. We were lucky to have them managing our sale process.
Trusted Agent profile
Hotblack Desiato estate agents in London
★★★★★
222 reviews across 2 offices and 2 platforms
Hotblack Desiato has two offices, all in London. Together they have 222 reviews on two platforms, rated 4.3 out of 5 overall.
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Our offices
Hotblack Desiato's two offices, most reviewed first. Each has its own page.
Latest reviews from every Hotblack Desiato office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleIt's not a secret that most estate agents are poor in many ways from communication, knowledge to general lack of trustworthiness. Fortunately the opposite is true of Stuart at Hotback, so felt compelled to write this. I purchased a property through Hotblack, Stuart and the team were super knowledgeable and responsive. When the stamp duty changes came in for 2nd properties he swiftly contacted the seller and was able to exchange on the day essentially saving 2% of the value of the property on tax. He helped guide the purchase when the solicitors were stalling for small things. Overall a surprisingly good purchasing experience.
5/5
GoogleThese people are fantastic - I have used them for years to let a flat in Camden Town. They always go the extra mile.
5/5
GoogleI have twice sold properties, 20 years apart, via Stuart at Hotblack Desiato Camden.... and quite frankly, wouldn't even consider using anybody else!
Agent replied · 8 December 2024
It was a pleasure dealing with you again, despite your football allegiance :) Don't leave it another 20 years before the next time!!
5/5
GoogleHot Black have been managing our corner of Camden with commitment, loyalty and, at times, some necessary flexibility with grace and good humour as well as the necessary efficiency! Theirs is a certainly an approach that stands the test of time. Recommend Highly!
5/5
GoogleEfficient and professional, excellent service, I would highly recommend them to manage your lettings process.
5/5
GoogleOur experience selling a property with Hotblack Desiato was extremely positive. From the first meeting at the property, we were impressed by HBD's thoughtful approach - the agent was enthusiastic but pragmatic, and anticipated questions and concerns that potential buyers might have. This approach continued through the process: HBD arranged a large number of viewings very efficiently; kept us informed through negotiations with people who made an offer; and helped us maximise the price attained. Once we had a buyer, HBD helped keep the lengthy legal process moving, were happy to act as a bridge between us and the buyer, and their advice was always helpful. Throughout, our main contact Stuart was positive, efficient, knowledgeable and followed through on all commitments. We have no hesitation in very warmly recommending HBD.
5/5
GoogleI have just let my flat with Hotblack Desiato. Diriye my agent, quickly found several potential tenants, allowing me to promptly secure one who met all my criteria. All aspects of the letting process were handled efficiently and his communication was seamless. I recommend their service. James Williams 8/8/2024
Agent replied · 23 October 2024
Hi James. Many thanks for your kind words. Our work was made that much easier by offering such a great flat! I am delighted we achieved multiple offers which allowed us to obtain the best possible rent for you!
5/5
GoogleWe had a great experience with Hotblack Desiato in Camden. Charlie helped me and my 2 friends to find and secure the perfect flat. He was very helpful and always replied quickly which massively reduced the stress of finding a flat in Camden. Highly recommend!
5/5
GoogleI've bought and sold quite a few properties over the years and I would say that Stuart, who heads up the Hotblack Desiato's Camden office is by some distance the best estate agent I have come across. He fairly represents both buyer and seller and his wealth of experience I felt was a crucial factor in getting what was a complex sale over the line. I'm not sure the sale would have happened without him to be honest. Thoroughly recommended.
Agent replied · 23 October 2024
Thank you for your glowing review! It is much appreciated. We pride ourselves in going that extra mile and comments like yours let us know that our all efforts have been worth it! I know it is sometimes a bit of a leap into the unknown when entrusting an estate agent to sell your property. I am delighted that you feel you made the right choice!
5/5
GoogleDiriye has been absolutely brilliant from start to finish, making it a totally seamless process by going out of his way to help. We couldn’t recommend him and his team at Hotblack Desiato more highly.
5/5
GoogleDiriye is excellent. Highly recommended.
5/5
GoogleThank-you Diriye and Adriana for your impeccable work. It’s been refreshing to find an agency who knows and embodies their culture so truthfully. You have consistently surprised and impressed by setting a high bar and then exceeding this. It’s a pleasure and privilege to work with such a high calibre of professionals who genuinely care and respect their work. Thank-you for always showing who you are in the work you do and the way you do it. You have proven yourselves to be in all you do detail oriented, thoughtful, consistent and an absolute delight.
5/5
GoogleCannot thank the guys at Hotblacks enough, their professionalism throughout has been spot on. Would most definitely recommend them to handle any sales in the area!
5/5
Google"Very good real estate agency, trustworthy."
5/5
GoogleOkay
5/5
GoogleI have recently renewed rental of my property through Hotblack Desiatio. Having evaluated them against other agencies I have found the agency to be very efficient, informative and ethical. They offered very competitive fees and know the market very well. Diriye, Jane & Adriana have been very helpful on the rental side of their team I would not hesitate in recommending them
5/5
GoogleRachel was an absolute star when it came to helping me find my apartment & went above and beyond to make sure everything was perfect for me moving in! Couldn’t recommend Hotblack enough ✨
5/5
GoogleExcellent service from beginning to end when it came to leasing my place in Camden. I worked with Diriye Warsame who was patient, attentive and came up with some excellent solutions to some of the issues that arose. He found tenants and utilized all of his contacts to get my place ready in time for them to move in. I couldn't recommend Hotblack Desiato in Camden more!
5/5
GoogleHaving just sold a property through Hotblack, I can't say enough good things about Stuart. Always incredibly helpful and responsive, despite some particularly difficult circumstances. Stuart went above and beyond to attract an impressive number of offers and ultimately secure a sale price well above my expectations! Many thanks to Jane and Diriye also, who did a great job managing and helping me with some tricky letting issues. All in all a great team!
5/5
GoogleI recently purchased my first property through Hotblack Desiato and both Stuart and Charlie made the process very straightforward. Both were pleasant to deal with and very responsive and proactive at helping to resolve any issues. Would definitely recommend. Thanks again
5/5
TrustpilotI had a great experience selling my…
I had a great experience selling my flat through Hotblack Desiato. Stuart is experienced and knowledgeable of the local area. He priced the flat sensibly and we reached the asking price despite 4 sales falling through in a six month period. He was diligent in staying across all details and keeping me informed.
3/5
GoogleI stayed in a flat for 4 years and never missed a payment. I engaged a professional cleaner to do the end-of-tenancy cleaning. It was apparently not to HBD's standards and they wanted to charge me £400 for cleaning. I negotiated down to £250 on the basis they would return my deposit immediately. It took 3 weeks of chasing to get my money back. For these reasons, I gave them 3/5. Other thank this, they were OK.
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Questions about Hotblack Desiato
Which Hotblack Desiato office has the most reviews?
London (67 Parkway) has the most, with 150 reviews rated 4.4 out of 5, followed by London (314 Upper Street) with 115.
Where are the Hotblack Desiato offices?
The two Hotblack Desiato offices, by town:
- London (314 Upper Street): 314 Upper Street, London, N1 2XQ
- London (67 Parkway): 67 Parkway, Regents Park, London, NW1 7PP
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