5/5
GoogleIf all Letting Agents could be like Madeline Fox, the industry would be very much better for it. Thank you Madeline.
Trusted Agent profile
Horler and Associates estate agents in Windsor
★★★★★
209 reviews across 2 offices and 1 platform
Horler and Associates has two offices, all in Windsor. Together they have 209 reviews on 1 platform, rated 4.6 out of 5 overall.
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Our offices
Horler and Associates's two offices, most reviewed first. Each has its own page.
Latest reviews from every Horler and Associates office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleFirst time I have put a property to rent. I am more than happy with the service and help I have received from Loren and Carla, very professional, and nothing to much trouble.
5/5
GoogleBeing new to the rental market, I found the support and guidance very thorough and knowledgeable. The staff are friendly and helpful and quick to answer any questions. I am very happy with the service.
5/5
GoogleIm glad to have chosen Horler& Associates to help me find my flat which was dealt with very quickly and made very easy. I appreciate the help and friendliness I got from Loren along the journey. Thank you very much 😊
1/5
GoogleI was today in their Windsor office to sort out certain matters. The person I was looking for was absent and I did talk with a lady in the office. Even I can give credit for being a young person, but that alone can't explain rudeness (of course wrapped with nice words), and complete lack of respect. I could just manage to say a few sentences while hearing the flow of unrequested information. I came later back and met with the person I was looking for initially and sorted out everything I need in a short discussion. Sorry for 1 star, but even that one good experience couldn't compensate bad one. I had business with this company before and couldn't complain, but looks like things change and not for the best. Unless forced - I will not have a business with them in any foreseeable future.
5/5
GoogleBest agency I have ever dealt with! You feel yourself in the hands of a professional, efficient team. Any issue or query - sorted very quickly. Thanks Horler! Especially LJ!
5/5
GoogleMadeline helped the lease of my property begin quickly and smoothly. Quick to answer any questions and very knowledgeable. Would not hesitate to use Horlers again.
5/5
GoogleThe sale team, especially James walked me through every aspect of the process and supported me during the most stressful time of my life. I don’t know how to praise them, they were simply wonderful. Thank you to to everyone at Horlers and especially James.
5/5
GoogleI personally dealt with Carla throughout and she was very helpful and informative. She made the moving in process very easy for us and continues to be very helpful. She’s very quick at replying to any questions I have. She seems very passionate about her job which is hard to find people like that nowadays
5/5
GoogleLoren and Carla were an amazing support through our whole moving journey not just with our new property but also help and advice when dealing with our previous property. Very knowledgable and always kind. Would recommend them to everyone.
5/5
GoogleWe have lived in Windsor for 10 years in total and all under the Horler management. We wanted to thank Loren especially as she has always helped us in the best way possible and never had to wait for an answer and always solved our requests. We cannot recommend her enough. Thanks again Horler team.
5/5
GoogleWe cannot speak highly enough of our engagement with Horler Lettings Windsor. From start to finish (over 4 years in total), any issues or questions were dealt with promptly, with clear communication and a friendly, professional approach. A special shout out to Loren, who always went above and beyond when dealing with any questions or concerns and our fabulous Landlady Tanya.
5/5
GoogleI have had a great experience dealing with Horler Associates. Right from the very beginning Loren has been very helpful and made the renting process so easy for me. I can't wait to move in to my new place. Thanks again Loren. I highly recommend these guys
5/5
GoogleCouldn’t recommend enough! Loren Jacobs helped me find the most beautiful little cottage for me and my pup. It was my first time moving and she made the transition so easy for me. She’s continued to help and support me throughout the tenancy, which I’m so grateful for. Thanks again Loren! I shall tell everyone looking to move to Windsor about you x
5/5
GoogleLoren and her letting team made my first step into being a landlord a breeze. They are very helpful and attentive in all the questions I got. They sort things out pretty quickly which is amazing. Everything was cleared and direct. Thank you very much for your service and hope we will continue this journey together as a team for many years to come.
5/5
GoogleIt has been amazing working with Loren at Horler. From the first moment I sent an email about letting our property out, she was extremely efficient with communication and the flat was on the market and rented within a week. Fantastic service, and makes life as a landlord so much easier. Thank you so much!
5/5
GoogleIt was a pleasure dealing with this Estate Agent! They were very attentive to my needs and efficient. Loren was most helpful and always was there when I needed advice. Even with the busy periods of the Christmas Holiday they were prompt with every queries and were always there to accommodate my needs!! I will recommend them to anyone in search of a place to either move or sell a property. Thank you, Loren!!!
5/5
GoogleI have had a great experience with Horler & Associates. Loren Jacobs was absolutely wonderful throughout my tenancy. Any problematic issues with the rental I had she dealt with immediately and the maintenance was always seen to. I would highly recommend them if you’re looking to rent.
5/5
GoogleGood efficient service
4/5
GoogleHorler is a committed advocate for our safety and security as renters, and we appreciate that very much.
5/5
GoogleI sold my property and then rented it back through Horler and found them very responsive and helpful, Loren is fab.
5/5
GoogleI would like to say masiv Thank you to Carla Reynolds for her attention, support and amazing attitude. She is great professional and very helpful person.
5/5
GoogleStaff that deal with us are professional and helpful. It’s been a very good experience from viewing until moving in is brilliant every step of the way. Highly recommended.
5/5
GoogleWe use Horler to fully manage our rented property. They are really efficient, they found us tenants very quickly and we find them to be extremely helpful and easy to get hold of if there are any problems.
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Questions about Horler and Associates
Which Horler and Associates office has the most reviews?
Windsor (211 Clarence Road) has the most, with 105 reviews rated 4.8 out of 5, followed by Windsor (Dedworth Road) with 104.
Where are the Horler and Associates offices?
The two Horler and Associates offices, by town:
- Windsor (211 Clarence Road): 211 Clarence Road, Windsor, SL4 5AN
- Windsor (Dedworth Road): Dedworth Road, Windsor, SL4 4JR
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