5/5
Rating only, no written review.

Trusted Agent profile
★★★★★
600 reviews across 4 offices and 2 platforms
Homewise has four offices, in Worthing (two offices), Durham and Birmingham. Together they have 600 reviews on two platforms, rated 4.4 out of 5 overall.
Homewise's four offices, most reviewed first. Each has its own page.
Showing 197 reviews on Google only. Show every review
5/5
Rating only, no written review.
1/5
Shouldn't be on house comparison websites. Hope regulation comes quickly for this.
Hi Simon, I think there's been some confusion about what Homewise offers - have you been in contact with our team directly or researched how we may be able to help you? We help people aged over 60 to find the perfect home for their future. This is at a discounted price using our Home for Life Plan (a lifetime lease option). The plan can be applied to pretty much any property on the open market, not just those listed with our details. Any property you see listed with our details can be purchased at the full market price from the local agent selling it. The Homewise listings are simply a second advert the vendor has chosen to share - they have the standard advert with their agent showing the market price, then the option to list again showing what the price for people over 60 may be. This helps them gain interest in the property, book more viewings and hopefully find a buyer sooner - the buyer may or may not be a Homewise customer but the vendor will always receive the agreed selling price regardless. I hope this helps explain a little more about what we do, we're simply here to help people aged 60+ find the right home for their retirement and we also help vendors of any age share their property to a wider audience. Please do get in touch at any time if you are over 60 years old and looking to move, to learn how we may be able to help you. Best regards, Danielle
1/5
Completely messes up the chain system when buying a house and is awful on the Rightmove website. If you're gonna sell a house, just sell it! Don't make it twice as expensive for young people!!!
Hi Sam, I think there might have been a little confusion about what we offer at Homewise. We help people who are 60+ get their next property at a discounted price. Properties are valued by independent estate agents as normal and we simply apply a discount to that marketed price for people over 60 who are looking to move using our Home for Life Plan. We do not determine the market price in any way, this blog might help explain a little further about what we do: https://goo.gl/JANgMf If you’re not over 60 and searching online, you can filter out retirement properties on Rightmove and Zoopla which will hide our ads and you’ll just see the standard listings. When it comes to finding a property for our customers, we buy the property at the full market price and our customer pays us the discounted price for a lifetime lease. So, in terms of the chain, we’re essentially a cash buyer and our in-house Sales Progression team work hard to manage the sale all the way through to completion. Have you experienced a house sale involving a Homewise purchase that has been difficult? I am very sorry if this was the case. There can be extenuating circumstances beyond our control that can affect a sale, as with any normal property purchase, and is not reflective of the service we offer our customers. Hopefully this helps clear up a little about what we do at Homewise. Please do get in touch if you have further questions. Best regards, Danielle
1/5
How unfair is this, listing homes for over 60's with huge discounts. what about first time buyers struggling to get on the property ladder. If this was for under 60's there would be an outrage ad would probably be illegal. Need to stop listing properties on Right Move and other similar sites, Create your own site with the properties you have listed !!
Hi Matt, I just wanted to explain a little about what we do at Homewise. We help people aged 60+ find their next home at a discounted price as you’ve seen, this is by offering them a lifetime lease on the property. Loans, mortgages and help to buy schemes aren’t readily available to the older generations and so we help people in this situation find a property they want to live in and boost their budget with the Home for Life Plan discount. Like any estate agent, we don’t own the properties listed online we simply advertise these for vendors and any property with our advert can still be purchased without the Home for Life Plan through the local agent at the full market value, the details are in the online listings. You can always filter your search results to not show retirement properties and that will mean our discounted listings do not show. Put simply, we’re offering an alternative option to those who cannot afford a new home or fund their retirement without our support. If you have further questions about our service do please get in touch at any time. Kind regards, Danielle
1/5
This company is a massive scam and you should shop around for a better deal. They are causing serious issues in the housing market, which is due to their blood lust for money. Thanks for response to the above. What you're basically telling me is that you've been caught out on this scan before and now have an FAQ as to why you're legitimate. This doesn't wash with me. Go, be proud and continue what you're doing. You have to live with yourselves. You also stated that you're a family run business. That obviously means you're not running a scam.
Hi Helly I just wanted to reply personally as I think there's been a misunderstanding about who we are and what we do. We're a family-run business who help people move home in their retirement. We've been helping and supporting people aged 60+ for more than 40 years and pride ourselves on the care we offer our customers. Our Home for Life Plan helps people live in the property of their choice securely (and without any rent, mortgage or interest) for their lifetime. We know it's not the perfect option for everyone, but for those we do help it really changes their lives and we're proud of the work we do to help them retire happy. There's an article about myths to do with Homewise here: https://goo.gl/JANgMf which might help explain a little more about us, but do please contact us if you have any questions at any time. Best regards, Danielle
5/5
Homewise are amazing. Back in July 2016 I decided to move and be nearer my family and were recommended to me by an an estate agent. That was a godsend and with their help and support I was able to do thiis and moved in January 2017. They were there every step of the way and were so supportive and always at the other end of the phone. I can't praise them enough, they pulled out all the stops for me and went the extra mile. I would personally recommend using Homewise to anyone wishing to move to their dream home.
Great to hear from you again Judy. Your story on the website is so encouraging for others to know they too can move closer to family, even if it has been quite some time since they last moved house. Time has flown by, can't quite believe it's been 2 years already..! Have a very happy 2019, from all the team at Homewise :)
5/5
I feel drawn to write a review about Homewise because I have read reviews from people who clearly have not had the experience of dealing with this Family run company. I have and I have nothing but praise for them. I had a traumatic time trying to sell my property in Spain and with the little capital I had left I knew I could never afford a lovely home of my own in the UK. Then I found Homewise - what relief - these wonderful people - the whole team were professional and caring, making my return to the UK and to my new lovely home of my own, stress free. I don’t have the worry of renting and I feel so secure knowing I have my home for life - wonderful. Many thanks to Homewise.
Lovely to hear from you again Estella, thank you for sharing your story. There are so many people in a similar situation that we help, wanting to move back to the UK but struggling to afford the current market. We were so pleased when you found the perfect home and great to know you're still happy there. All the best for the year ahead, from all at Homewise
5/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
Waste of space - Ad's ruin property search
Hi Christian, did you know that you can remove our properties from your online search really easily just by filtering out retirement homes? This should help make your search results more relevant to you. Thanks, Jenny
1/5
Con artists, this practise should be banned. Avoid at all costs
1/5
Often puchasing cheap homes and leasing then back to pensioners, it's a racket...
Hi Sohiab, we don't actually own the properties you see advertised online. We're an estate agent and like all other estate agents, we're just offering the properties for sale. All of them are available for anyone to purchase - you'll find the details in the property listing. I hope this helps! Jenny
1/5
Annoying - advertising family homes for over 60s - 3,4,5+ bed houses. Get off Right move
Hi Loraine, if our adverts aren't relevant to you, you can easily filter them out by removing retirement homes from your search. I hope that helps! Jenny
5/5
I've been working with Homewise for a while now and they are great company to deal with.
1/5
Am searching for affordable housing for daughter and sadly Homewise seem to be buying up all such properties in the area-frustrating!
Hi Renata, just so you're aware, we don't actually own all of the properties you see advertised online. We're an estate agent and work like any other agent in that we're just offering them for sale.They're still available for anyone to purchase through our partner agents - you can find the details of how to do this in the full property listing. If our ads aren't relevant for you, you can easily remove them from your search by filtering out retirement homes - this should help make your search more relevant and you won't miss out on any properties because you'll still see them advertised through our partner agents. Good luck with the house hunt! Jenny
1/5
Target ting the vulnerable elderly over 65 year old into selling their property at giveaway prices How can this bee allowed in the UK Needs urgent regulatory input by the Government before someones parent /grandparent become conned!!
Hi Jaspal, you've definitely got the wrong impression of what we do here! Hopefully I can help clear it up for you a bit. We don't sell people's homes at below market prices. We help people over 60 get a discount on the cost of their next home so they can move closer to family, buy a more suitable home and generally live the retirement they want, and the impact this has on people's lives is incredible - check out our Feefo reviews! One of the ways we advertise this is through Rightmove and Zoopla, where we advertise properties available with our discount (with the vendor's permission, obviously!) If someone over 60 were to buy one of these properties with a discount, the vendor would still get full market value - we'd pay market value to the vendor and the over 60s customer would pay the discounted price to us. I hope this helps to explain, but if you have any further questions then feel free to get in touch! Jenny
1/5
They take properties advertised by other agents, reduce the price of over 60's without consent. If i could give a 0 I would. Who are these con artists? As you can see on the picture, their advert with another agents pictures and floorplans....
Hi Rob, that's absolutely not the case - we're an estate agent so we have to have (and do have!) permission from the vendor to advertise their property. The way it works is that we partner with numerous estate agents across the country, and as part of their service they are able to offer something called Market Plus, this basically allows their vendors to reach an increased audience for their property by marketing it both at the full asking price and at a reduced price for the over sixties. Every vendor has to give specific consent for this advertising and we do not advertise without it. I hope this makes sense. By the way, if our ads aren't relevant to you, you can stop seeing them easily by filtering out retirement homes in your search. Jenny
1/5
Lifetime lease's need urgent review by the government as far as I can see this a massive con. These types of investors are leaches that will leave you with no tangible assets that you can pass on to your family should you wish to. Take for example Herne Road Surbiton - Marketed by 2 estate agents at £850,000 offered for sale at £561,000 with home wise. You will pay £561,000 the majority of the property's value, and under the lifetime lease offered by homewise the property will revert to them once you pass away, so HomeWise will end up with a property worth £850,000 and pay only £289,000, this is before we take into account any appreciation in the propertie's value. This is a massive scam!!!!! YOU ARE MASSIVELY SUBSIDING AN INVESTMENT FOR A LONG TERM PROPERTY INVESTOR!
Hi Shane, I'd like to reassure you that this isn't the case. As part of the Home for Life Plan, customers can choose to safeguard up to 50% of the property's future value as an inheritance. This means that if property values increase, then so will the value of your safeguarded percentage. The amount you choose to safeguard will have an impact on the amount of discount we can offer upfront, but it's really down to the customer and their priorities, which we work closely with our customers to explore and understand. If you don't have children, for example, then inheritance is often less important. It's also worth adding that everyone that uses the Home for Life Plan must be independently legally advised - we can't and won't proceed without this. Our sole aim here is to help people aged over sixty to move home. We're completely open about the fact that the Home for Life Plan isn't right for everyone, but for those that are struggling to find or afford a suitable home, it gives a valuable and much-needed option. Sorry for the long response, but I hope I've helped to address some of your concerns. Jenny
1/5
Called to check details, friendly enough, but anyone living with the over 60 will have 28 days to vacate the property when they die. Not a great thing while grieving. Considering how many bedrooms most of these property's have it would seem likely the over 60 person will not be alone to desire such a size of house. And if the over 60 did not pay extra to protect 50% of the value paid then it would be eviction without inheritance!
1/5
Very frustrating. I'm a first time buyer and all the affordable homes that would be perfect have been snapped up by this company. Even when I filter out 'retirement homes' I still get stuck with "Price reduced for the over 60s" houses and absolutely nothing left for first time buyers. Completely stagnated the local market. They've created a vacuum where all affordable homes sit on the market unpurchased and first time buyers or those with a smaller budget are left with nothing to choose from while seeing these vacant homes sit untouched. What 60 year old in Hastings can afford to/want to buy a 3 bedroom family home? Especially in an area of generally low income and high COL??? Unethical and unfair.
Hello there, I just wanted to help clarify how we work. We don't actually own all the properties you see advertised online - we're an estate agent and we work like all other estate agents in that we're just offering them for sale. All of them are available for anyone to purchase and you can find the details of how to do this in our property listing. We try not to make assumptions about the types of homes people over 60 would like to buy, therefore we do advertise larger homes along with bungalows and flats so that there are plenty of options available. I hope this makes sense and helps to clear things up a bit. If you have any questions at all, please don't hesitate to get in touch with us and we'll be happy to help. Jenny
5/5
I sold a property to Homewise this year and found them to be very professional and proactive buyers. I would have no hesitation in selling property to them in the future or recommending my clients to them. Owner of Corbin & Co Estate Agents - Bournemouth
5/5
Rating only, no written review.
5/5
Rating only, no written review.
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Worthing (1 Liverpool Gardens) has the most, with 382 reviews rated 4.3 out of 5, followed by Durham with 207.
The four Homewise offices, by town: