Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleWaste of time - Went to a flat viewing appointment for the agent to spend 10 minutes looking at a spreadsheet just to tell me that the flat I clearly inquired about was not available
Dalia · 4 November 2024 · Home Made London (2-6 Boundary Row)
Agent replied · 11 November 2024
Thank you for sharing your feedback with us. We’re sorry to hear about your experience and understand how frustrating it must have been. Because we co-market with several other providers and demand is high, our stock list can sometimes change quickly, and unfortunately, this can lead to occasional availability issues. Our associate reviewed other options in the development, but we understand they didn’t align with your budget.
We’re committed to improving our availability updates to prevent this from happening again. Thank you for helping us identify ways to make our service better, and please feel free to reach out directly if there’s anything more we can do, I know the team would be happy to locate alternatives that meet your requirements.
★★★★★ 1/5
GoogleWaste of time - Went to a flat viewing appointment for the agent to spend 10 minutes looking at a spreadsheet just to tell me that the flat I clearly inquired about was not available
Dalia · 3 November 2024 · Home Made London (19 Hatfields)
Agent replied · 10 November 2024
Thank you for sharing your feedback with us. We’re sorry to hear about your experience and understand how frustrating it must have been. Because we co-market with several other providers and demand is high, our stock list can sometimes change quickly, and unfortunately, this can lead to occasional availability issues. Our associate reviewed other options in the development, but we understand they didn’t align with your budget.
We’re committed to improving our availability updates to prevent this from happening again. Thank you for helping us identify ways to make our service better, and please feel free to reach out directly if there’s anything more we can do, I know the team would be happy to locate alternatives that meet your requirements.
★★★★★ 5/5
GoogleVanessa has been great. Very friendly while also super professional, she showed us 4 different appartments allowing us to make the best choice.
Philippe · 22 October 2024 · Home Made London (2-6 Boundary Row)
Agent replied · 11 November 2024
Thank you so much for your kind words! We’re thrilled to hear that Vanessa was able to provide you with a friendly and professional experience while helping you find the perfect apartment. We’ll be sure to pass along your feedback to her, it’ll make her day! If there’s anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new home!
★★★★★ 5/5
GoogleI just had the best experience being taken around the New Acres site in Wandsworth by Kaung. He had such a lovely energy, he was so helpful in answering my questions, so caring to my needs, as well as to how I was finding the experience, and he was also so kind in giving some of his time after our viewing to help me submit my form too. My experience with Kaung honestly felt like a dream in comparison to other flat viewings I've had with other estate agents. Thank you so much Kaung for everything!
Georgina · 17 October 2024 · Home Made London (2-6 Boundary Row)
Agent replied · 11 November 2024
Thank you for the fantastic review! We’re glad to hear Kaung made your experience at New Acres so positive and supportive. He’ll be delighted to know he made such an impact! If there’s anything more we can help with, please feel free to reach out. Enjoy your new home!
★★★★★ 5/5
GoogleHome Made provided a prompt and efficient service, helping me find a suitable flat within a week. My viewing agent, Vanesa, was exceptionally friendly and approachable, making the process feel comfortable and less stressful. She was responsive to all of my questions, and Tommaso, the account executive, was also very helpful and quick to reply. When apartment hunting, it's important to have agents who genuinely care about your needs rather than just making a sale, and I’m pleased to say that Home Made delivered in this regard.
While I can't speak to their property buying service, I would definitely recommend Home Made for renting. My advice to first-time renters is to take your time, ask all the questions you need, and don’t feel pressured to stick with an agent if they aren’t meeting your expectations, it’s crucial to have a smooth, relatively stress-free experience during your search.
Cassandra · 17 October 2024 · Home Made London (2-6 Boundary Row)
Agent replied · 11 November 2024
Thank you for the wonderful review! We’re so pleased to hear that Vanesa and Tommaso made your apartment search comfortable and efficient. Knowing you felt supported and valued in the process means a lot to us. Thank you for recommending Home Made, and we’re here for anything else you may need. Enjoy your new home!
★★★★★ 5/5
GoogleRating only, no written review.
Mercy · 16 October 2024 · Home Made London (19 Hatfields)
★★★★★ 5/5
GoogleProfessional, friendly, and caring, 100% recommended!
Wanlu · 16 October 2024 · Home Made London (19 Hatfields)
Agent replied · 10 November 2024
Thank you for the fantastic recommendation! We're delighted to hear you had such a positive experience with us.
★★★★★ 5/5
GoogleRating only, no written review.
Mercy · 16 October 2024 · Home Made London (2-6 Boundary Row)
★★★★★ 5/5
GoogleProfessional, friendly, and caring, 100% recommended!
Wanlu · 16 October 2024 · Home Made London (2-6 Boundary Row)
Agent replied · 11 November 2024
Thank you for the fantastic recommendation! We're delighted to hear you had such a positive experience with us.
★★★★★ 5/5
GoogleRating only, no written review.
John · 9 October 2024 · Home Made London (19 Hatfields)
★★★★★ 5/5
GoogleMatt was professional, personable and very knowledgeable about the property, able to answer all questions. Thanks
Jack · 9 October 2024 · Home Made London (19 Hatfields)
★★★★★ 5/5
GoogleI am very pleased about the service I received from the staff at Home Made. I would recommend to others. Thank you very much for your guidance. Jennifer
Jennifer · 9 October 2024 · Home Made London (19 Hatfields)
Agent replied · 10 November 2024
Thank you for your kind words, Jennifer! We’re thrilled to hear you were pleased with our service. Your recommendation means a lot to us, and we’re always here to provide guidance whenever you need it. Thank you for choosing Home Made!
★★★★★ 5/5
GoogleKaung from the New Acres is simply amazing. He showed me a flat yesterday, and I can confidently say it was one of the best experiences I’ve had with a real estate agent. From the moment we met, he was friendly, professional, and very knowledgeable about the property and amenities. Kaung took the time to address all my questions thoroughly and provided helpful insights that I hadn’t considered.
What stood out the most was his genuine interest in finding the right place for me. I never felt rushed, and he ensured I had all the information I needed to make an informed decision. If you’re looking for a dedicated, personable, and trustworthy agent, I highly recommend reaching out to him!
Deniss · 9 October 2024 · Home Made London (19 Hatfields)
★★★★★ 5/5
GoogleWe had a viewing scheduled with Matt today and he went out of his way to show us the various amenities as well as the apartments we were enquiring about. He was very kind, patient, answered all the questions we had and an overall welcoming personality.
Matt was just a great guy and made this the best viewing experience we've had hands down.
Thank you Matt
Bolu · 9 October 2024 · Home Made London (19 Hatfields)
★★★★★ 5/5
GoogleRating only, no written review.
Cian · 9 October 2024 · Home Made London (2-6 Boundary Row)
★★★★★ 5/5
GoogleRating only, no written review.
John · 9 October 2024 · Home Made London (2-6 Boundary Row)
★★★★★ 5/5
GoogleMatt was professional, personable and very knowledgeable about the property, able to answer all questions. Thanks
Jack · 9 October 2024 · Home Made London (2-6 Boundary Row)
★★★★★ 5/5
GoogleFriendly helpful was able to answer most our questions, made the viewing a smooth process and helped with the application.
Joseph · 9 October 2024 · Home Made London (2-6 Boundary Row)
★★★★★ 5/5
GoogleI am very pleased about the service I received from the staff at Home Made. I would recommend to others. Thank you very much for your guidance. Jennifer
Jennifer · 9 October 2024 · Home Made London (2-6 Boundary Row)
Agent replied · 11 November 2024
Thank you for your kind words, Jennifer! We’re thrilled to hear you were pleased with our service. Your recommendation means a lot to us, and we’re always here to provide guidance whenever you need it. Thank you for choosing Home Made!
★★★★★ 5/5
GoogleKaung from the New Acres is simply amazing. He showed me a flat yesterday, and I can confidently say it was one of the best experiences I’ve had with a real estate agent. From the moment we met, he was friendly, professional, and very knowledgeable about the property and amenities. Kaung took the time to address all my questions thoroughly and provided helpful insights that I hadn’t considered.
What stood out the most was his genuine interest in finding the right place for me. I never felt rushed, and he ensured I had all the information I needed to make an informed decision. If you’re looking for a dedicated, personable, and trustworthy agent, I highly recommend reaching out to him!
Deniss · 9 October 2024 · Home Made London (2-6 Boundary Row)
Agent replied · 10 January 2025
Thank you for your fantastic feedback! We’re so pleased to hear that Kaung provided such a positive and informative experience during your property viewing. His friendly and professional approach, as well as his dedication to helping clients find the right home, truly reflect the values we strive for.
We’ll be sure to share your kind words with Kaung, it means a lot to him and to us. If there’s anything else we can do to assist you, don’t hesitate to reach out. Thank you for recommending him!
★★★★★ 5/5
GoogleWe had a viewing scheduled with Matt today and he went out of his way to show us the various amenities as well as the apartments we were enquiring about. He was very kind, patient, answered all the questions we had and an overall welcoming personality.
Matt was just a great guy and made this the best viewing experience we've had hands down.
Thank you Matt
Bolu · 9 October 2024 · Home Made London (2-6 Boundary Row)
Agent replied · 10 January 2025
Thank you so much for sharing your experience! It’s great to hear that Matt made such a positive impression. Going the extra mile and making people feel welcome is exactly what we aim for, and we’re glad Matt delivered that for you.
We’ll make sure he hears your feedback. If there’s anything else we can help you with, just let us know!
★★★★★ 5/5
GoogleRating only, no written review.
Cian · 2 October 2024 · Home Made London (19 Hatfields)
★★★★★ 5/5
GoogleMatt was very friendly and professional
Omid · 2 October 2024 · Home Made London (19 Hatfields)
★★★★★ 5/5
GoogleFriendly helpful was able to answer most our questions, made the viewing a smooth process and helped with the application.
Joseph · 2 October 2024 · Home Made London (19 Hatfields)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
