Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had the most amazing viewing today at Broadside, we were welcomed by the lovely Kerri who was very thorough with all aspects of the property. She answered all questions that we needed to know and didn’t rush through anything. Kerri kept it professional but lighthearted throughout. We were able to sit down and have a conversation about options, budgets, dates etc which I have never experienced before when viewing properties! Overall my friend and I had a brilliant experience and couldn’t thank Kerri enough for helping us to find our next home <3
Rebecca · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for such a thoughtful review!
We’re delighted to hear that you had such a positive experience at Broadside with Kerri. It’s great to know she took the time to walk you through everything thoroughly, answer all your questions, and create a relaxed, supportive environment during your viewing, that’s exactly the experience we aim to provide.
We’ll be sure to pass on your kind words to Kerri, she’ll be so pleased to hear this. Wishing you and your friend all the best in your new home, and thank you again for sharing your experience!
★★★★★ 5/5
GoogleI had an excellent experience with Zecco Talha while viewing several flats in Wandsworth. From start to finish, he was professional, knowledgeable, and genuinely helpful.
He showed me around multiple properties and had an impressive understanding of the local area, from transport links and amenities to the different vibes of each neighbourhood. It really helped me get a clear picture of where would suit me best, rather than just the properties themselves.
What stood out most was how approachable and honest he was. There was no pressure at any stage, just useful advice and a willingness to answer any questions I had. He made what can often be a stressful process feel straightforward and even enjoyable.
I wouldn’t hesitate to recommend him to anyone looking in Wandsworth, a genuinely top-tier service.
JORDAN · 26 March 2026
Agent replied · 16 April 2026
Thanks so much for your detailed review!
It’s great to hear how positive your experience was with Zeeco, from his knowledge of the area to his honest and approachable approach. Making the process feel straightforward and enjoyable is exactly what we aim for.
Really appreciate the recommendation, we’ll be sure to pass your kind words on 😊
★★★★★ 5/5
GoogleI had a fantastic experience with Zeeco. From the get-go, he was incredibly knowledgeable about the property and the area. What really stood out was his kindness and patience in answering all my questions. Zeeco's expertise gave me the confidence to make an offer, and I couldn't be happier with the service he provided. If you're looking for someone who knows their stuff and is genuinely a pleasure to work with, Zeeco is your guy!
Michael · 26 March 2026
Agent replied · 16 April 2026
Thanks so much for your thoughtful review!
It’s great to hear how positive your experience was with Zeeco, his knowledge, patience, and approach really make a difference, so it’s fantastic to see that come through. We’ll be sure to pass on your kind words.
Really glad he could help you feel confident in making your offer, wishing you all the best in your new home!
★★★★★ 5/5
GoogleHad a really good experience with Home Made. Zeeco was especially good, really knowledgeable about the flats he showed me, and great communication, he played a big part in me helping to decide.
Have had negative experiences previously and so was really pleased with Home Made in comparison. Thought it was a really professional service all around. Thanks team!
James · 26 March 2026
Agent replied · 16 April 2026
Thanks so much for your review!
Really glad to hear you had such a positive experience with us, especially after previous frustrations. Great to hear Zeeco’s knowledge and communication made a real difference in helping you decide.
We really appreciate the feedback, and thanks again for choosing Home Made 😊
★★★★★ 5/5
GoogleFantastic Service!
Excellent professional service from Marc, Thomas, and the entire team at Home Made UK. Marc went above and beyond to find the right apartment for my son, and the whole process felt smooth throughout. We’re very happy with the outcome and would highly recommend Home Made UK.
Sandra · 14 April 2026
Agent replied · 16 April 2026
Thank you so much for your kind words and recommendation!
We’re delighted to hear that you had such a positive experience with Marc, Thomas, and the wider team. It’s great to know Marc was able to go above and beyond to find the right apartment for your son, and that the process felt smooth from start to finish, exactly what we aim for.
We really appreciate you taking the time to share your experience, and we wish your son all the best in his new home!
★★★★★ 5/5
GoogleZeeco was very helpful in finding us the right property quickly and efficiently. He understood exactly what we were looking for and was flexible with our schedule, arranging viewings at times that suited us. Professional, responsive, and easy to work with.
Faaria · 26 March 2026
Agent replied · 16 April 2026
Thank you for your great feedback!
We’re so pleased to hear that Zeeco was able to help you find the right property quickly and efficiently. Taking the time to understand exactly what you’re looking for and being flexible around your schedule is key, so it’s great to see that reflected in your experience.
We’ll be sure to pass your kind words on to him, wishing you all the best in your new home!
★★★★★ 5/5
GoogleZeeco was wonderful at our showing. Checked in before we got there, responsive to messages and generous with his showings to make sure we saw all available letting suitable to our needs, answered all questions knowlegably and spent time …
Kate · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, it’s great to hear about your positive experience with Zeeco. … More
★★★★★ 5/5
GoogleI had a great experience working with this sales team, Specially with Zeeco and Chloe. They were knowledgeable, attentive, and took the time to understand my needs before making any recommendations. Their communication was clear and professional throughout the process, and they were always available to answer questions without being pushy.
What stood out most was their genuine approach and commitment to customer satisfaction. They made the entire experience smooth and stress-free. I would highly recommend them to anyone looking for reliable and friendly service.
Lenore · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your thoughtful review!
We’re delighted to hear you had such a positive experience with Zeeco and Chloe. Taking the time to truly understand your needs and provide clear, supportive communication throughout is exactly what we aim for, so it’s fantastic to see that reflected in your journey.
It’s especially great to hear that their genuine approach helped make the process smooth and stress-free, we’ll be sure to pass your kind words on to both of them.
Thank you again for your recommendation, and wishing you all the best in your new home!
★★★★★ 5/5
GoogleDarrien was an really good host during today’s viewing. He was friendly, helpful, and made everything very easy to understand. Really appreciated his professionalism and kindness. Highly recommend him!
Nethmi · 15 April 2026
Agent replied · 16 April 2026
Thank you for your lovely feedback!
We’re so pleased to hear that **Darrien** made your viewing such a positive experience. Being friendly, clear, and supportive throughout is exactly what we aim for, so it’s great to see that come through.
We’ll be sure to pass this on to him, he’ll really appreciate it. Thanks again for the recommendation!
★★★★★ 5/5
GoogleI just had the best experience being taken around the New Acres site in Wandsworth by Kaung. He had such a lovely energy, he was so helpful in answering my questions, so caring to my needs, as well as to how I was finding the experience, and he was also so kind in giving some of his time after our viewing to help me submit my form too. My experience with Kaung honestly felt like a dream in comparison to other flat viewings I've had with other estate agents. Thank you so much Kaung for everything!
Georgina · 16 October 2024
Agent replied · 10 November 2024
Thank you for the fantastic review! We’re glad to hear Kaung made your experience at New Acres so positive and supportive. He’ll be delighted to know he made such an impact! If there’s anything more we can help with, please feel free to reach out. Enjoy your new home!
★★★★★ 5/5
GoogleIt’s been a lovely week since I moved in, couldn’t be more happier. Thank you for the whole Wem Home Made team for your continued support from viewing until moving. Lovely space for socialising, great amenities. Must mention Zeeco, my first point of contact who made an impact in choosing Wem, also Marc for your quick response during application and Alex for your show around the property. I truly appreciate all your time and effort. Looking forward for more.
Harshitha · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, it really means a lot to the whole team.
We’re so pleased to hear you’ve had such a great first week in your new home and that the experience felt smooth from viewing all the way through to move-in. It’s especially great to see Zeeco, Marc and Alex all get a mention, we’ll be sure to pass this on to them.
WEM is a fantastic community and it’s brilliant to hear you’re already enjoying the space and amenities.
Wishing you all the best as you settle in, and if you ever need anything, we’re always here to help.
★★★★★ 5/5
GoogleCaitlin was very patient and professional during my viewing. She answered all my questions and made it easy for me to decide.
Manny · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind review! ⭐
We’re really pleased to hear that Caitlin made your viewing such a positive … More
★★★★★ 5/5
GoogleHad a great viewing! Kerri was super helpful and was more than happy to answer any questions I had☺️
Francesca · 26 March 2026
Agent replied · 16 April 2026
Thank you for your lovely review!
We’re so pleased to hear you had a great viewing and that Kerri was able to support you throughout. Being approachable and happy to answer questions is exactly what we aim for, so it’s great to see that reflected in your experience.
We’ll be sure to pass your kind words on to her, thanks again for sharing!
★★★★★ 5/5
GoogleZeeco was really great during the visit and successfully replied my queries showing genuine honesty.
Alban · 26 March 2026
Agent replied · 16 April 2026
Thanks so much for your review!
Great to hear Zeeco made a strong impression, being honest, helpful and clear during viewings is exactly what we aim for. We’ll be sure to pass your feedback on to him 😊
★★★★★ 5/5
GoogleLoving my place
Many thanks to Zeeco for his support,he’s been an absolute superstar
Ollie · 26 March 2026
Agent replied · 16 April 2026
Thanks so much for your review, Ollie!
Great to hear you’re loving your new place, and we’ll be sure to pass on your kind words to Zeeco. He’ll be really pleased to hear he made such a positive impact.
Wishing you all the best settling in!
★★★★★ 5/5
GoogleI cannot recommend HomeMade enough! Everything was so smooth with our new flat rental. We had Emily show us around and she was absolutely incredible. She was very knowledgable and answered all our questions. She’s the reason we put in our offer on the spot!
Sareena · 25 February 2025
Agent replied · 13 June 2025
Thank you for your review Sareena and we love that you enjoyed your experience with us! We will pass on the feedback to Emily.
★★★★★ 5/5
GoogleWe recently viewed properties with our rep Zeeco. We had the most positive experience. He was on time polite and was well informed about the complex , facilities and services available in the the surrounding area.
Since our viewing he has maintained a high level of customer service which we appreciate.
Marie · 26 March 2026
Agent replied · 16 April 2026
Thanks so much for your review!
Great to hear you had such a positive experience with Zeeco, being punctual, knowledgeable and consistent throughout the process is exactly what we aim for. Really pleased to hear he’s continued that level of service after the viewing as well.
We’ll be sure to pass on your kind words 😊
★★★★★ 5/5
GoogleHome Made is the way to go for rental or landlords and everything in between. I highly recommend them as the communication is on point and they sort any issue out with promptly and very efficiently. 10 out of 10 or as Gen Z would say"they slap"
O · 15 April 2026
Agent replied · 16 April 2026
Thank you for such a brilliant review, this genuinely made us smile!
We’re really pleased to hear that our communication and responsiveness stood out, as that’s exactly what we aim to deliver for both renters and landlords every day. And we’ll absolutely take “they slap” as a 10/10 😄
Thanks again for the recommendation, we really appreciate your support!
★★★★★ 5/5
GoogleKaung from the New Acres is simply amazing. He showed me a flat yesterday, and I can confidently say it was one of the best experiences I’ve had with a real estate agent. From the moment we met, he was friendly, professional, and very knowledgeable about the property and amenities. Kaung took the time to address all my questions thoroughly and provided helpful insights that I hadn’t considered.
What stood out the most was his genuine interest in finding the right place for me. I never felt rushed, and he ensured I had all the information I needed to make an informed decision. If you’re looking for a dedicated, personable, and trustworthy agent, I highly recommend reaching out to him!
Deniss · 9 October 2024
★★★★★ 5/5
GoogleI would like to write a feedback on my experience with John the Agent from Home Made. Me and my partner moved to a stunning 1 bedroom flat which John had introduced. John's approach was the best I have seen from an Agent so far. Intuitivly John was very patient and asked alot of questions to get to know us in his approach. I even left the viewing stunned by the experience as all the previous agents I dealt with focus on getting the space contracted rather then focusing on the client needs. I really recommend Home made because of John and wish John the best.
Richard · 2 October 2024
★★★★★ 1/5
GoogleStay away from this company. I used them for 4 years. They continuously failed to pass on issues raised by tenants which has now caused me money and even bigger issues. I made a payment to a supplier they recommended for a roof repair. Home Made failed to let me know the repair never solved the issue, despite the tenants reaching out to them shortly after. They never passed on the emails from the tenants to me, which means we missed the window for the suppliers to go back out to rectify. They have taken the route of silence instead of owning up to their mistake and apologising. I will ensure they are held accountable for their negligence.
D · 6 April 2025
Agent replied · 26 May 2025
Thank you for taking the time to share your review. While we’re always open to feedback, it’s disappointing to see such a misrepresentation of our service.
At Home Made, we have clear and effective processes in place, ones that work well when followed, and we communicate consistently with both landlords and tenants to ensure things stay on track. If there were any misunderstandings, we regret that they occurred, though it’s worth noting that successful outcomes often rely on cooperation from all parties involved.
Accusations of negligence are serious and, in this case, unfounded. We’d encourage a more accurate reflection before making such claims publicly.
Nevertheless, we remain available should you wish to resolve any outstanding concerns directly. We find that tends to be more productive than leaving one-sided reviews.
★★★★★ 5/5
GoogleWe had a viewing scheduled with Matt today and he went out of his way to show us the various amenities as well as the apartments we were enquiring about. He was very kind, patient, answered all the questions we had and an overall welcoming personality.
Matt was just a great guy and made this the best viewing experience we've had hands down.
Thank you Matt
Bolu · 9 October 2024
★★★★★ 5/5
GoogleHome Made provided a prompt and efficient service, helping me find a suitable flat within a week. My viewing agent, Vanesa, was exceptionally friendly and approachable, making the process feel comfortable and less stressful. She was responsive to all of my questions, and Tommaso, the account executive, was also very helpful and quick to reply. When apartment hunting, it's important to have agents who genuinely care about your needs rather than just making a sale, and I’m pleased to say that Home Made delivered in this regard.
While I can't speak to their property buying service, I would definitely recommend Home Made for renting. My advice to first-time renters is to take your time, ask all the questions you need, and don’t feel pressured to stick with an agent if they aren’t meeting your expectations, it’s crucial to have a smooth, relatively stress-free experience during your search.
Cassandra · 16 October 2024
Agent replied · 10 November 2024
Thank you for the wonderful review! We’re so pleased to hear that Vanesa and Tommaso made your apartment search comfortable and efficient. Knowing you felt supported and valued in the process means a lot to us. Thank you for recommending Home Made, and we’re here for anything else you may need. Enjoy your new home!
★★★★★ 1/5
GoogleI had a very disappointing experience during a recent property viewing with Zeeco.
My partner travelled 1.5 hours to attend on time, and I arrived straight after …
Alexandra · 26 March 2026
Agent replied · 16 April 2026
Hi Alexandra,
Thank you for taking the time to share your feedback. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
