Trusted Agent profile
★★★★★
197 reviews across 2 offices and 1 platform
Home Made has two offices, all in London. Together they have 197 reviews on 1 platform, rated 4.1 out of 5 overall.
197
Reviews on Google
All 2 offices
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Home Made's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleRating only, no written review.
Thank you for taking the time to leave your feedback. We’re sorry to see that your experience with Home Made didn’t meet expectations. We’d really appreciate the opportunity to understand what happened and look into this further. Please feel free to get in touch with our team directly with some more information so we can investigate. Best wishes, The Home Made Team
5/5
GoogleVery professional
Thanks so much for the 5-star review! We’re delighted to hear you found our team professional. We really appreciate your feedback and hope to assist you again in the future. 🏡💚 …
5/5
GoogleRating only, no written review.
Thank you for the 5 stars! ⭐ We really appreciate your support and hope you had a great experience with Home Made. Best wishes, The Home Made Team
5/5
GoogleHad a really great experience viewing the flat with Zeeco, amazing agent, thank you again!
Thank you for the 5-star review! ⭐ We’re so pleased to hear you had such a great experience viewing with Zeeco. We’ll make sure your lovely feedback is passed on to him! Best wishes, The Home Made Team
5/5
GooglePiraveen from Home Made UK showed me around the apartment and answered all my questions patiently and enthusiastically. Great experience overall.
Thank you for the lovely review! We’re delighted to hear you had such a great experience with Piraveen and that he was able to answer all your questions so thoroughly. We’ll be sure to pass your kind feedback on to him! Best wishes, The Home Made Team
5/5
GoogleHad a viewing with Zeeco today. He was great, very welcoming and answered all the questions we had about the place. Thank you!
Thank you for the lovely feedback! We’re so pleased to hear you had a great viewing with Zeeco and that he made you feel welcome while answering all your questions. We’ll be sure to pass your kind words on to him! Best wishes, The Home Made Team
5/5
GoogleBrilliant!
Thank you so much for the 5-star review! ⭐ We’re delighted to hear you had a brilliant experience with Home Made. Thanks for taking the time to share your feedback! Best wishes, The Home Made Team
5/5
GoogleGreat experience! Darrien and Tommaso have been really helpful.
Thank you for the lovely feedback! We’re so pleased to hear you had a great experience and that Darrien and Tommaso were both so helpful. We’ll be sure to pass your kind words on to them! 😊 …
5/5
GoogleWe had a great viewing with Zeeco!
Thank you for the great feedback! We’re delighted to hear you had such a positive viewing experience with Zeeco. We’ll be sure to pass your kind words on to him! 😊 …
5/5
GoogleZeeco was amazing today, really kind and patient throughout the entire viewing. Explained everything really clearly and well, always smiling, answered all our questions and made sure we understood and were happy before continuing. Especially whilst we were noting down the differences and taking our own videos, Zeeco was so nice and friendly, great character and a lot of laughter throughout.
Thank you for such wonderful feedback! We’re delighted to hear Zeeco made your viewing such a positive and enjoyable experience. It’s great to know he took the time to explain everything clearly, answer all your questions and make you feel comfortable throughout. We’ll be sure to pass your lovely comments on to him! 😊 …
5/5
GoogleKerri was absolutely lovely and very informative way better than any other flat viewings we had at different places :)
Thank you for the lovely feedback! We’re so pleased to hear Kerri made your viewing such a positive experience and was able to provide all the information you needed. We’ll be sure to pass your kind words on to her! 😊 …
5/5
GoogleHome Made is the way to go for rental or landlords and everything in between. I highly recommend them as the communication is on point and they sort any issue out with promptly and very efficiently. 10 out of 10 or as Gen Z would say"they slap"
Thank you for such a brilliant review, this genuinely made us smile! We’re really pleased to hear that our communication and responsiveness stood out, as that’s exactly what we aim to deliver for both renters and landlords every day. And we’ll absolutely take “they slap” as a 10/10 😄 Thanks again for the recommendation, we really appreciate your support!
5/5
GoogleDarrien was an really good host during today’s viewing. He was friendly, helpful, and made everything very easy to understand. Really appreciated his professionalism and kindness. Highly recommend him!
Thank you for your lovely feedback! We’re so pleased to hear that **Darrien** made your viewing such a positive experience. Being friendly, clear, and supportive throughout is exactly what we aim for, so it’s great to see that come through. We’ll be sure to pass this on to him, he’ll really appreciate it. Thanks again for the recommendation!
5/5
GoogleFantastic Service! Excellent professional service from Marc, Thomas, and the entire team at Home Made UK. Marc went above and beyond to find the right apartment for my son, and the whole process felt smooth throughout. We’re very happy with the outcome and would highly recommend Home Made UK.
Thank you so much for your kind words and recommendation! We’re delighted to hear that you had such a positive experience with Marc, Thomas, and the wider team. It’s great to know Marc was able to go above and beyond to find the right apartment for your son, and that the process felt smooth from start to finish, exactly what we aim for. We really appreciate you taking the time to share your experience, and we wish your son all the best in his new home!
1/5
GoogleThis is an overdue review for the property manager of WEM Tower in Stonebridge Park, HA9, NOT for the Home Made Staff. To the tenants who consider to move in. My partner and I have lived at Wem Tower, Stonebridge Park since March 2024. We treat our flat with love and respect - something a senior staff member acknowledged during a flat inspection earlier this year (2026). Unfortunately, our experience with management has been frustrating and unsafe. Just a year and a half after moving in, the sofa in our flat broke, with springs poking through and causing pain when we sit. The sofa was not new when we moved in, yet when we reported it to maintenance, we were told we would have to pay £600 to replace it. The concierge team later confirmed that even if we bought our own sofa, we’d still be charged £600 for the old one plus £150 for removal of the new one, as Wem uses their own furniture - essentially forcing tenants to live with dangerous furniture unless they pay extra. We also raised a problem with the dishwasher during the inspection: the lower drawer doesn’t wash properly, wasting water and energy. A few days later, it started smelling like it was burning, which caused obvious anxiety and concern for safety. Despite multiple follow-ups, three conversations with the concierge team and a maintenance request, no one ever came to fix it or even check what was happening. The only comment from the inspector (not to us directly) was that the dishwasher “looks fine.” What does that even mean? Nobody ever said it didn’t “look fine,” and replies like that make you feel like they are questioning your intelligence. "So yes, it 'looks fine,' sir, but it doesn’t work properly and smells like it’s burning. But by all means, please take it to YOUR home and keep it for yourself, since it "looks fine" to you. Some might ask, “Why did you renew your tenancy if it’s this bad?” The answer is simple. For two full-time working professionals, moving frequently is incredibly difficult. Changing flats is not just inconvenient, it also involves a financial loss, having to take time off work and significant stress. Renewing the tenancy doesn’t mean happiness; it often means having nowhere else to go. Wem Tower, like many landlords, seems focused on squeezing tenants for more money rather than providing proper service. The deposit, meant to protect landlords, is instead used by Wem Tower as a way to extract extra cash from tenants, even when they have been exemplary. Greed is a terrible sin, and this management demonstrates it fully. While there are other issues with property management, the broken sofa and unsafe dishwasher are the ones that affect our daily lives constantly. I didn’t want to make this public, but the management’s behaviour has left me with no choice. Overall, it feels like tenant safety, respect, and proper service are not priorities at Wem Tower. While we’re confident that TDS will side with us when the time will come, it’s unacceptable to live with broken furniture and unsafe appliances for months on end. Management needs to take responsibility, fix problems properly, and show tenants the same respect they expect in return. Thank you for your patience reading this.
Thank you for taking the time to share your experience. However, as you’ve clearly stated yourself, this review relates to the property management of Wem Tower and **not to Home Made or our service**. As such, it has been posted on the wrong page. We are not the property manager for Wem Tower and are therefore unable to investigate or respond to the issues you’ve raised. To ensure your concerns are properly reviewed and addressed, we would strongly encourage you to post this feedback on the correct page for the building’s management team. In the meantime, we kindly ask that you remove this review from our profile, as it does not reflect an experience with our business. Thank you for your understanding.
4/5
GoogleRating only, no written review.
Thanks for your 4-star review, we really appreciate you taking the time to share your feedback. We’re glad you had a positive experience overall, and if there’s anything we could have done to make it a full 5-star one, we’d love to hear your thoughts.
5/5
GoogleRating only, no written review.
Thank you for the 5-star rating, it’s really appreciated.
5/5
GoogleI had an excellent experience with Zecco Talha while viewing several flats in Wandsworth. From start to finish, he was professional, knowledgeable, and genuinely helpful. …
Thanks so much for your detailed review! It’s great to hear how positive your experience was with Zeeco, from his … More
5/5
GoogleHad a really good experience with Home Made. Zeeco was especially good, really knowledgeable about the flats he showed me, and great communication, he played a big part in me helping to decide. …
Thanks so much for your review! Really glad to hear you had such a positive experience with us, especially … More
1/5
GoogleI had a very disappointing experience during a recent property viewing with Zeeco. My partner travelled 1.5 hours to attend on time, and I arrived straight after …
Hi Alexandra, Thank you for taking the time to share your feedback. … More
5/5
GoogleZeeco was wonderful at our showing. Checked in before we got there, responsive to messages and generous with his showings to make sure we saw all available letting suitable to our needs, answered all questions knowlegably and spent time …
Thank you so much for your kind words, it’s great to hear about your positive experience with Zeeco. … More
5/5
GoogleLoving my place Many thanks to Zeeco for his support,he’s been an absolute superstar
Thanks so much for your review, Ollie! Great to hear you’re loving your new place, and we’ll be sure to pass on your kind words to Zeeco. He’ll be really pleased to hear he made such a positive impact. Wishing you all the best settling in!
5/5
GoogleZeeco was really great during the visit and successfully replied my queries showing genuine honesty.
Thanks so much for your review! Great to hear Zeeco made a strong impression, being honest, helpful and clear during viewings is exactly what we aim for. We’ll be sure to pass your feedback on to him 😊
5/5
GoogleGreat service from Zeeco!
Thanks for your review! Great to hear you had a positive experience with Zeeco, we’ll be sure to pass this on to him 😊 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (2-6 Boundary Row) has the most, with 154 reviews rated 4.1 out of 5, followed by London (19 Hatfields) with 140.
The two Home Made offices, by town:
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