5/5
House purchase
We’ve just purchased a house through Holden Copley’s Long Eaton branch and have had a great experience. Sheryl Kept us updated throughout the process and always answered our questions quickly.
Trusted Agent profile
★★★★★
2,718 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
694
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
House purchase
We’ve just purchased a house through Holden Copley’s Long Eaton branch and have had a great experience. Sheryl Kept us updated throughout the process and always answered our questions quickly.
5/5
We had a fantastic experience with Holden Copley during our property search and purchase. From start to finish, the team was professional, responsive, and truly attentive to our needs. A special shoutout to Lianna Vocaturo and Jasmine Greenaway from the Long Eaton branch, their support and guidance made the whole process smooth and stress-free. They were always prompt in answering our queries and went the extra mile to help us in purchasing the property within a short span. We would absolutely recommend Holden Copley to anyone looking to buy a home, 100% satisfied!
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a smooth and positive experience with our Long Eaton team. Lianna and Jasmine will be so pleased to know their support made a real difference in your home-buying journey. Congratulations on your new home, and thank you again for the recommendation!
5/5
What a refreshing change to receive a top class service from this fantastic company and the lovely Melissa in sales Progression. Thank you so much
Thank you Raj!
5/5
Best letting agent we've rented from, timely communications, fair, get issues fixed, really nice agents who are helpful. Shoutout to Lexy who has been really good about a new contract
5/5
I walked into the door at Holden Copley in West Bridgford & was greeted by a group of very competent & professional all alpha female team. My request was simple, we are moving to Wales in 4 months, please market & sell our house. The photos & Holden team passed through this phase very efficiently, & then of course we moved into the "Sale Progression Phase" in what through no fault of Holden or ours we had a few obstacles surface once the ball was rolling, This is where Karen Eccles came in, who was clearly well rehearsed in dealing with solicitors, buyers, vendors & stressed dad's (me). Karen, kept on top of the planning & where solicitors or people dragged their heals. We kept the ball rolling & got the job done just within 4 months of me walking in the door. Well done West Bridgford team Holden.
Thank you so much for your fantastic review! We're delighted to hear that our West Bridgford team made such a strong first impression and that Karen was able to guide you through the more challenging parts of the sale with skill and persistence. We'll be sure to pass on your kind words to Karen and the rest of the team, they’ll be thrilled to hear them. Wishing you all the best with your move to Wales!
5/5
HC = fantastic service
Always on it; always available and responsive. I really couldn't ask for more. Thank you Lexi, Elliot and all the team at HC :)
5/5
Just had a viewing at a beautiful property with Josh who could not have been more helpful. He answered all our questions and put us at ease, showing us comparable properties in the area so we can keep ahead of our hunt for a new home - thank you Josh! Jess and Dan
5/5
An excellent team
The team were professional, reliable, and dedicated to making the sales journey seamless and painless. Special thanks to Sheryl Parker - she is knowledgeable, personable and on it!
5/5
Fast, reliable communication from the start of offering to having the offer accepted. Jessica was great, super friendly and helpful throughout the whole process, we appreciate how quickly the property was taken off the market too. Thank you :)
Hi Chloe, we're delighted to have provided fast and reliable communication, and we're thrilled Jessica could assist you every step of the way. Thank you for your kind words!
5/5
We've had a really positive experience with Holden Copley. Jess was great in looking after us. I'd definitely recommend HC if you're looking to sell your house.
Thank you Beth!
5/5
We could not recommend Jasmine and her team more highly! We purchased a foreclosure and had ridiculous issues with title and the banks and Jasmine was there pushing and following up for us throughout so that we could be in for Christmas. We would never have got there without her and her team’s willingness to push for us. The team also did an excellent job representing our offer to the banks and guiding us through the whole process, and given that we moved over from Australia we did need that extra help! If you’re in the market to sell or buy, I can’t think of any better team to get you through it all! Thank you so much Jasmine and team!
Thank you so much for your wonderful review! We're delighted to hear that Jasmine and the team were able to assist you through such a challenging process and help you settle in time for Christmas. Your recommendation means the world to us, and we're glad we could provide the support you needed, especially with your move from Australia. Congratulations on your new home!
5/5
Holden Copley have been exceptionally helpful throughout the process to us as first time buyers. Jessica Monk was a brilliant mediator during negotiations over the price, her excellent manner on the phone and a good knowledge of the market ensured a quick and reasonable outcome. Furthermore, Jasmine Lawson has been exceptionally helpful throughout the completion process, chasing the chain and providing regular updates to us. We felt informed and supported, and are grateful for her evident expertise. Couldn’t recommend highly enough!
Thank you for your kind words! We're thrilled to hear that Jessica and Jasmine provided exceptional support throughout your home-buying journey. Your recommendation means a lot to us, and we're delighted to have made the process smooth and positive for you. Congratulations on your new home!
5/5
We had a fantastic experience with Holden. They went above and beyond to make sure we were in our new home at the right moment that suited us best. A huge thank you to Angela who was available for us and helped us navigate the entire process.
Thank you Sebastien, we really appreciate it.
1/5
Rating only, no written review.
Hi Natasha, Thank you for your review. Unfortunately, I don't have enough details to find you on our system. We really value your feedback and would appreciate it if you could share the reasons behind your 1* review. Could you please email me at helen@holdencopley.co.uk so I can look into this for you? Kind regards, Helen
1/5
Tried to book a viewing with them, in the space of 48 hours cancelled 3 times and didn’t give me any options of time and day. Viewed a property with them and the estate agent arrived half an hour late. Very unprofessional
Thank you for bringing this to our attention. I understand that you've spoken with the branch manager and that this matter has now been resolved. We sincerely apologise for any inconvenience caused and appreciate your feedback, as it helps us improve our service. Should you have any further concerns or need assistance in the future, please don't hesitate to reach out.
5/5
Joe is a great person to have throughout your sale and purchase. Couldn’t recommend him more.
That's great to hear! Thank you for the recommendation.
5/5
HoldenCopley were thoroughly helpful throughout the process of buying my first home.
Thank you Aidan and enjoy your new home!
4/5
I had a good experience with the Holden coppley sales team. They were very attentive with good communication throughout.
Thank you Abby!
5/5
Could not recommend this company enough, especially Karen Eccles.... had it not been for all the additional work Karen did for us (even though she wasn't our agent... she was the agent for the house we were buying) we would never have got into our new property... thank you Karen.. you did all of the work for Purple Bricks (my so called agent .. who took our money and did nothing to support us). Lesson learnt ...anyone buying a house or selling a house use a Holden & Copley .. they actually care ! 🏠
Thank you so much for your glowing review! We're thrilled that Karen could make such a positive difference in your journey, she truly goes above and beyond. We’re glad we could support you through to your new home and appreciate your recommendation. Congratulations on your move! 🏠 …
5/5
Excellent service from start to finish. Special thank you to Sheryl.
Thank you Sally!
5/5
Brilliant communication throughout. Very friendly staff. Can't recommend enough!
Hi Tom, thank you for the review!
5/5
Josh was very professional and welcoming whilst we had our viewing, much appreciated 👍 …
Thank you for the feedback!
5/5
Even though our experience in getting the mortgage was rather difficult holden copley was there to help at every step of the way, expecially Sheryl who we want to thank personally
Thank you for the review!
5/5
Had a great experience with the agency during the whole process. I will definitely choose them again in future if needed.
Thank you for the review!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.