Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland

★★★★★ 5/5

Trustpilot

Exceptional Service

We have recently moved into our home at Thornly Park. The whole experience has been amazing. Caroline and Sophie have looked after us so well over the last few months and keeping us at complete ease considering we were moving from England to Scotland. All of the team on site have been excellent too. Most importantly our house is perfect and any small snags were sorted out straight away. Couldn’t recommend higher.

Michael · 28 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

I am absolutely made up with the work…

I am absolutely made up with the work carried out. I was concerned it wouldn’t look as good as new but it does. Scott did a brilliant repair, thank you Scott

Eileen · 28 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Minde attended today to carry out some…

Minde attended today to carry out some work, he was very thorough, did a great job very friendly and polite.

Marie · 28 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Thornly Park Sales Team

We Bought our new home at Thornly Park and the experience couldn’t have been any better thanks to the sales team Caroline and Sophie. They went above and beyond anything we could have expected and made everything go as smooth as possible for us. We have been in for a few months now and always look to pop in and say hello as they are both as welcoming and friendly after the sale as they were before which has been really great.

Mark · 28 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Caroline and Sophie were brilliant from…

Caroline and Sophie were brilliant from start to finish, nothing was ever a problem and was sorted immediately, making it all really personal to us as a family , we recommended them to anyone to add that personal touch you dont always get .

Pat · 28 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Thornly Park- 5 Star Service

I have recently bought a house in Thornly Park and have enjoyed the experience from the beginning till now. The sales managers Sophie & Caroline have been amazing, they go the extra mile to give me reassurance and advice when it can be overwhelming. They offer practical and professional advice. They help you think of suggestions for rooms that you would never think of at this stage but in the long run they have been great ideas. They are both very patient when I have a thousand questions. They keep me up to date at all stages of the build and I couldn’t recommend them highly enough. You are in good hands at Thornly Park.

ARLENE · 28 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Second new build, great experience and great team

This was my second new build home purchase, first time with Miller, and what a great experience. First class service and support throughout the whole process, their attention to detail and genuine desire to help where possible has been second to none. Night and day from when I bought with another developer. So friendly, extremely knowledgeable, the process was so smooth throughout. Can’t thank Caroline, Sophie and the team at Thornly Park enough!

Kirsty · 28 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Buying a new Miller home

The knowledge and suppport offered by the staff made the customer journey smooth and stress free. Gail, Charlotte and Neil offered support and guidance through every step of the process from site selection to guidance on local walks and amenities.

Mr · 28 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

From the start to finish the miller…

From the start to finish the miller homes team at east Calder have been nothing but exceptional,they couldn’t have been more helpfull they made buying our new home a breeze ,

John · 28 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Roman Croft Experience

Charlotte at Roman Croft was extremely helpful and welcoming. Had lots of knowledge of the site and houses. Would 100% recommend!

Customer · 27 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Claire and Emily @ Earls Grange

Claire and Emily @ Earls Grange Claire was very helpful when helping us find our first home. She answered all of our questions and was able to explain things really clearly to us.

Carrick · 27 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Harry did a fantastic job

Harry did a fantastic job. Everything was done to a very high standard and, at the end, everything was left clean and tidy.

Ola · 27 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Amazing Experience

The whole sales team were amazing and so helpful on the Chapel Gardens site. Emma was the Miller Sales colleague who helped us back last October when we reserved and us informed all the way to move in September this year. The other Sales colleague were also great on Emma's absence/ leave (Zosia & Sharleen), and were great on the home demo's and snagging meetings pre key handover. Also super appreciated the updates around the transparency regarding the small garden change - outstanding customer care. Thank you Emma, Zoisa, Sharleen and the rest of the miller team (Lloyd, Ross and the site workers). Jenna & Kyle

Kyle · 25 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Great customer service

Emma at Chapel Gardens made the whole process of reserving and purchasing our new home very easy.

Brendan · 25 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

I have recently reserved a house in…

I have recently reserved a house in Countesthorpe Leicester with Millerhomes and my sales advisor SallyAnn has been super supportive and helpful from the very start making our journey much easier.

Harpreet · 24 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Excellent customer service from the…

Excellent customer service from the sales team and site manager at Miller Park Clydebank. They answered all our questions and gave clear explanations and advice. They arranged to extend our reservation period due to our house sale falling through and gave us support at a very stressful time.

Willie · 24 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Fantastic & Friendly consultation

We had an amazing appointment with Hazel Hinchcliffe in York, she was absolutely brilliant at talking us through everything available and showing us as many houses as possible. She was friendly, very knowledgable and very generous with her time in helping us with our house search. Thank you so much Hazel for a really positive experience.

Emma · 24 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Thank you

Mark Taylor came to fix a windowsill that was all cracked. He came to look and see what the best option was and how he could help. He was so helpful and very friendly. Just wanted to say a big thank you to him, he’s done a great job.

Jade · 24 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Excellent customer service throughout…

Excellent customer service throughout our new-build journey. I would especially like to thank Caroline & Sophie (Thornly park)for all their help, patience and professionalism. They have always been friendly, approachable and quick to respond whenever we had questions or needed assistance.

Gurkirtan · 24 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Excellent service from Miller

We are currently in the process of buying a Miller home at Thornly Park and have received excellent service. The sales team Caroline and Sophie have been wonderful, so helpful and always willing to answer our questions. We are so excited to move into our new home next year.

C · 24 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Excellent work by Mark Taylor

The work carried out by Mark Taylor in our home was nothing short of amazing. He took his time to check everything that needed fixing, he did so with care and in a detailed manner, and ensured he walked us through what he had done and covered any questions we might have. Excellent work, much appreciated.

Natalia · 24 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Mark Taylor , what a legend!

Mark came today and sorted everything out for us. He’s an amazing guy, very helpful, polite and friendly. He took the time to make sure everything was done properly and went above and beyond to help. Really happy with the service and would definitely recommend Mark to anyone!

Mateusz · 24 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

Minde was fantastic he even did a few…

Minde was fantastic he even did a few extra things he noticed while he was here (changing a broken door catch).a lovely very polite gentleman

Cheryl · 24 September 2026 · Holbrook & Co Seaham

★★★★★ 5/5

Trustpilot

On move in we found a snag that really…prevented setting up our kitchen.

On move in we found a snag that really prevented progressing setting up our home. I notified Angie in Customer Care and when she got the message Jake was around within minutes! Jake was attentive/communicative and did an immediate fix that helped then returned the next day as agreed to complete the job with the additional materials he needed. Throughout he was thorough and we really appreciated his diligence. He also gave me some very useful steers as I investigated bits around our new home that I was struggling with. Definitely a 5-star dude!

Allan · 24 September 2026 · Holbrook & Co Seaham