Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotExcellent customer care decorator.
The property needed some additional paintwork both to rectify snagging and following some other snagging rectifications. The decorator, Mark Taylor, arrived on time and started by going through the jobs list with me to ensure nothing was missed and jobs were being done as expected. He was polite throughout his visit, checked I was happy with his work as he went, and did a full walkthrough when finished, happily going back to redo an area which wasn’t quite rectified. Extremely happy with his work and customer care.
Emma · 1 October 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Emma,
Thank you for taking the time to leave a review. We are thrilled to hear that Mark was so helpful and polite while carrying out work on your property.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotGreat service from Alex
Alex had a few jobs to do. He arrived on time and did them with no fuss. He took pride in ensuring he did a good job, which he did. He was also great with the dog who can be wary of new people, taking time to give him some fuss which meant he was calmer in the house as Alex was working.
Conor · 1 October 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Conor,
Thank you for taking the time to leave a review. We are thrilled to hear that Alex carried out great work.
Kind regards,
Miller Homes
★★★★★ 5/5
TrustpilotIt was such a fantastic journey with…
It was such a fantastic journey with Miller home,most expecially the staffs,Lynn,Debbie,Alex,Craig. They have been so helpful all through the journey. The support was constant. Thank you guys .
Rofiat · 1 October 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Rofiat,
Thank you for taking the time to leave a review. We are thrilled to hear that Lynn, Debbie, Alex and Craig were so supportive and helpful during the process.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotWe had Petet Hodgson who has been to…
We had Petet Hodgson who has been to our house on a few occasions ,he is such a loveky man who goes above and beyoned .He repaired a our downs stairs toilet ceiling tiday plastered and painted that from a problem we had with our boike.Very clean worker Thankyiu
Helen · 30 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Helen,
Thank you for taking the time to leave a review. We are thrilled to hear that Pete has always went above and beyond to help you.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotLovely experience
Lovely experience, the site team are lovely all the managers, Steve, Vince, Brendon and Dean, everyones helpful and prioritise safety, and the sales team is lovely aswell.
Farrell · 30 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Farrell,
Thank you for taking the time to leave a review. We are thrilled to hear that Steve, Vince, Brendon and Dean were so helpful.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotGood communication from site team
Good communication from site team, good focus on quality.
Lee · 30 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Lee,
Thank you for taking the time to leave a review. We are delighted to hear that our site team kept you well informed throughout the process.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotAvailable plots
I visited Thornly Park today and spoke to Caroline about available plots for sale. She was really informative and very friendly. Thank you :)
Helen · 30 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Helen,
Thank you for taking the time to leave a review. We are delighted to hear that Caroline was so informative and friendly during your visit to Thornly Park.
We hope to welcome you back soon.
Kind regards,
Miller Homes
★★★★★ 5/5
TrustpilotLynn was very helpful and so cheerful
Lynn ar Sauchie site was very helpful and so cheerful
Jane · 30 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Jane,
Thank you for taking the time to leave a review. We are thrilled to hear that Lynn was so helpful and cheerful during your visit.
We hope to welcome you back soon.
Kind regards,
Miller Homes
★★★★★ 5/5
TrustpilotWe have just moved into our new home at…
We have just moved into our new home at East Calder Oaks. The team at Miller have been amazing to deal with from start to finish and made the whole process easy and stress free!
Joe · 30 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Joe,
Thank you for taking the time to leave a review. We are thrilled to hear that our team at East Calder Oaks helped make the buying process a stress free experience.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotStaff at East Calder oaks have been…
Staff at East Calder oaks have been amazing throughout our journey! So happy with our new home ☺️
Leigh · 30 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Leigh,
Thank you for taking the time to leave a review. We are thrilled to hear that our team were so helpful throuhout the full process.
We wish you lots of happy memories in your new Miller home.
Kind regards,
Miller Homes
★★★★★ 5/5
TrustpilotMe and my partner have looking for a…
Me and my partner have looking for a new build family home in the Clackmannanshire area, still early day but our overall experience with Lynn and her willingness to help may swing us to buying a miller home in Sauchie
HR · 30 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi HR,
Thank you for taking the time to leave a review. We are delighted to hear that Lynn was so helpful during your visit.
We hope to welcome you back soon.
Kind regards,
Miller Homes
★★★★★ 5/5
TrustpilotCaroline and Sophie
Caroline and Sophie made moving into our new home an excellent experience, could not recommend enough.
Scott · 30 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Scott,
Thank you for taking the time to leave a review. We are delighted to hear that Caroline and Sophie helped make the buying process an excellent experience.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotCaroline and Sophie made our house…
Caroline and Sophie made our house buying process a breeze! We had a really tight turn around and they were always incredibly helpful with us, they made us feel part of the development before we’d even moved in and removed a lot of the worry we had. Couldn’t recommend Miller or Sophie and Caroline enough!
Rachel · 29 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Rachel,
Thank you for taking the time to leave a review. We are thrilled to hear that Caroline and Sophie helped make the buying process a smooth experience.
Best wishes,
Miller Homes
★★★★★ 5/5
Trustpilot10/10 to Kharri Jade
10/10 to Kharri Jade, who has been an absolute saint while we have bought our dream house at Manse Field. Nothing was ever too much hassle and she has made us feel incredibly welcome and comfortable at every turn. Couldn't be happier with our forever home!! Thanks so much Kharri for everything you've done!! ❤️❤️❤️
Holly · 29 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Holly,
Thank you for taking the time to leave a review. We are delighted to hear that Kharri-Jade was so helpful and welcoming throughout the buying process.
We wish you lots of happy memories in your new Miller home.
Kind regards,
Miller Homes
★★★★★ 5/5
TrustpilotChris Technician came out to look at…
Chris Technician came out to look at shrinkage and he went out of his way to sort any cracks out filled them in and painted over them and took pride friendly and professional.
Sonia · 29 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Sonia,
Thank you for taking the time to leave a review. We are thrilled to hear that Chris was so friendly and professional while carrying out work on your property.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotCaroline and Sophie made every minute…
Caroline and Sophie made every minute an absolute ease. I can't recommend them more!
Heather · 29 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Heather,
Thank you for taking the time to leave a review. We are delighted to hear that Caroline and Sophie helped make the buying process an easy experience.
Best wishes,
Miller Homes
★★★★★ 4/5
TrustpilotCustomer service at Thornly park has…
Customer service at Thornly park has been excellent. The development managers Sophie and Caroline have supported through each stage of the buying process and always on hand to answer any queries that arise about any aspect of the build purchase- process and wider development.
Trust and confidence is paramount when purchasing a new home and Caroline and Sophie are adept at providing that by hand holding at each step of the way.
Joanne · 29 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Joanne,
Thank you for taking the time to leave a review. We are delighted to hear that Sophie and Caroline were so supportive during the buying process.
We wish you lots of happy memories in your new Miller home.
Kind regards,
Miller Homes
★★★★★ 5/5
TrustpilotReally impressed with the service from…
Really impressed with the service from Pam at Deerness Rise. We’ve just reviewed the potential incentives available on a new plot, and I’m delighted with what she was able to offer, especially this early in the development. Pam has been fantastic throughout. Fingers crossed now that we manage to secure the plot!
Joanne · 29 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Joanne,
Thank you for taking the time to leave a review. We are delighted to hear that Pam has been so helpful.
We wish you all the best in securing your plot.
Kind regards,
Miller Homes
★★★★★ 1/5
TrustpilotUnfortunately our experiences with…
*EDIT* 30 Sep 26
Unfortunately our experiences with Miller have now resulted in a review on here.
Since completion Miller couldn’t have cared less about our property. We had dozens of issues when we moved in and only a handful have been remedied.
I’d like to blame someone but it’s a collective effort here right across the board.
Outside looking in Miller look like the supposed 5* company they claim to be. I can assure you they are from that. Purchase with caution.
**Miller only conduct repairs during the working day, meaning for it to take place you need to take a day off work, losing even more money!**
Ash · 28 September 2026 · Holbrook & Co Seaham
Agent replied · 2 October 2026
Hi Ash,
Thank you for taking the time to leave a review and we are sorry to hear that you have been disappointed with your experience. Please get in touch at contact@miller.co.uk with details of your address and the development you live on so we can look into this matter further for you.
Best wishes
Miller Homes
★★★★★ 5/5
TrustpilotExceptional Service
We have recently moved into our home at Thornly Park. The whole experience has been amazing. Caroline and Sophie have looked after us so well over the last few months and keeping us at complete ease considering we were moving from England to Scotland. All of the team on site have been excellent too. Most importantly our house is perfect and any small snags were sorted out straight away. Couldn’t recommend higher.
Michael · 28 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Michael,
Thank you for taking the time to leave a review. We are delighted to hear that Caroline and Sophie were so helpful throughout the buying process.
We wish you lots of happy memories in your new Miller home.
Kind regards,
Miller Homes
★★★★★ 5/5
TrustpilotI am absolutely made up with the work…
I am absolutely made up with the work carried out. I was concerned it wouldn’t look as good as new but it does.
Scott did a brilliant repair, thank you Scott
Eileen · 28 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Eileen,
Thank you for taking the time to leave a review. We are delighted to hear that Scott carried out great work.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotMinde attended today to carry out some…
Minde attended today to carry out some work, he was very thorough, did a great job very friendly and polite.
Marie · 28 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Marie,
Thank you for taking the time to leave a review. We are delighted to hear that Minde was so friendly and polite while carrying out work.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotThornly Park Sales Team
We Bought our new home at Thornly Park and the experience couldn’t have been any better thanks to the sales team Caroline and Sophie. They went above and beyond anything we could have expected and made everything go as smooth as possible for us. We have been in for a few months now and always look to pop in and say hello as they are both as welcoming and friendly after the sale as they were before which has been really great.
Mark · 28 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Mark,
Thank you for taking the time to leave a review. We are delighted to hear that Caroline and Sophie were so welcoming and helped make the buying process a smooth experience.
Best wishes,
Miller Homes
★★★★★ 5/5
TrustpilotCaroline and Sophie were brilliant from…
Caroline and Sophie were brilliant from start to finish, nothing was ever a problem and was sorted immediately, making it all really personal to us as a family , we recommended them to anyone to add that personal touch you dont always get .
Pat · 28 September 2026 · Holbrook & Co Seaham
Agent replied · 3 October 2026
Hi Pat,
Thank you for taking the time to leave a review. We are delighted to hear that Caroline and Sophie were so helpful throughout the full process.
Best wishes,
Miller Homes
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