5/5
Gemma was brilliant thankyou for your help!

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★★★★★
2,955 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,955 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,414
Reviews on Trustpilot
All 3 offices
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Holbrook & Co's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Gemma was brilliant thankyou for your help!
5/5
Brilliant office staff, quick to answer queries and helpful
5/5
Very good company to deal with and the office staff are very good.
5/5
Great propertys at affordable prices- friendly staff and lovely ,clean office.
5/5
Great value nice tasting food I had a donna meat and chip wrap will be back again
5/5
Hi jo is an amazing person great service and on the ball look forward to future business
5/5
Very good staff. Very helpful. Always happy to help. Always smiley and friendly. Would highly recommend.
5/5
I called into the Bishop Auckland branch to speak about a query ,the staff were very polite and answered my query very professionally.Five stars ! Thank you!
5/5
Can't fault the service that Castledene have offered us over the years, pro-active and very attentive!
5/5
Proactive and helpful staff, Gemma and Jo do all they can to help both landlords and tenants.
5/5
Always friendly, always helpful, always professional - I really enjoy working with the Castledene team in Bishop Auckland!
5/5
Very impressed with Castledene Bishop Auckland. Quick responses to my emails and as well as prompt dealing with property issues.
4/5
Since I have bern with castledene there has been a lot if ups and downs but with the support of Jodi glenndening and jo the staff has been great very polite helpful there always there for you no matter the situation thankyou to you all at castledene 😀😀😀😀😊 …
5/5
My experience was not great until Jo came along. She's made a big difference to the performance. She's the reason for my rating.
5/5
Dealing with Jo is a delight as she is so helpful and efficient. Would not hesitate to recommend Castledene.
5/5
All staff are very pleasant and efficient. Nothing too much trouble, they always keep me updated. Would definitely recommend Castledene to anyone buying/selling or letting their property.
5/5
I have used Castledene to manage my 3 small BTL properties for many years and always found them to be very efficient and friendly. The person responsible changes quite frequently but Gemma Beckham has been doing an excellent job over the last 6 months.
5/5
After moving from the Stanley office, it seemed for a long time, chaotic to say the least, not helped by a seemingly constant turnover of staff. At present, I'd recommend Castledene, Bishop Auckland as they have greatly improved the customer service thanks principally to today’s team of Jo and Jodi. Since they have been running the Bishop Auckland branch it's vastly improved. Whenever I have reason to call or email about, Jo's on the ball and ready to deal with it in a fast, professionally manner with results & follow-ups and together with Jodi actually keeps one updated every step of the way. In the past l would not have and if it wasn't for Jo and Jodi today I'd probably not be rating Castledene, Bishop Auckland branch with the 5 stars they merit for going that extra mile.
5/5
Gemma has gone above and beyond in helping me with a very problematic property, finding me hopefully good Tennant’s and securing them under difficulty circumstances thank you for all you help
5/5
Letting agent gemma was extremely helpful went above and beyond to make sure everything was quick and easy . Brilliant service would recommend to anyone
5/5
Highly recommend Castledene Bishop Auckland who manage one of my properties in Willington - Jo and the team do a great job
4/5
I have a small portfolio that is looked after by Gemma Beckham. She is a star! Efficient, knowledgeable and always helpful. Very happy to recommend.
5/5
Gemma Beckham has given our firm the best service over a difficult time in collecting rent from a difficult client. We had to evict the tenant due to his many lies and stories. Gemma has been a very supportive and we owe her a debt of gratitude. Well done Gemma.
5/5
No hesitation in recommending Castledene, excellent service. Special mention for Gemma Beckham who looks after our rental property in the office. She's on the ball, a great communicator and just get's things done.
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Seaham has the most, with 2,587 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
The three Holbrook & Co offices, by town:
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