Trusted Agent profile · Surrey

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Hodders reviews in Addlestone, Chertsey, Egham and 1 more

4.4

★★★★★ Great

271 reviews across 4 offices and 2 platforms

www.hodders.net

Hodders has four offices, in Addlestone, Chertsey, Egham and Ottershaw (Surrey). Together they have 271 reviews on two platforms, rated 4.4 out of 5 overall.

Google logo

4.4 / 5

198

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

73

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Our offices

Hodders's four offices, most reviewed first. Each has its own page.

Latest reviews from every Hodders office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Facebook

Firstly I started selling my property with two other estate agents who were both totally useless. I came across Hodders purely by accident but I am so glad I met Karen who then came round to give me a valuation and the rest is history from the moment she took over the selling of my property she has been a god send. Karen and her team have been nothing but professional, considerate, caring and nothing was ever too much of a problem. They kept me fully informed of procedures throughout the sale of my property. They made a very stressful experience effortless! I would also like to mention Rob who again dealt with a lot of my stress and concerns and nothing was too much for him to deal with, always the professional. This is really heartfelt and made my experience of selling my house an absolute pleasure and a really positive experience and restored my faith in estate agents. Thanks again to all of the team from Hodders in Addlestone.

Lorraine · 13 August 2016 · Hodders Chertsey

Agent replied

Thank You Lorraine, enjoy your new home!

5/5

Facebook

Excellent service received from Hodders both on the sale and on the purchase of our properties would highly recommend them to anyone thinking of selling.

Chris · 12 August 2016 · Hodders Ottershaw

Agent replied

Thanks Chris

5/5

Facebook

John and I dealt mainly with Karen at the Addlestone branch of Hodders. Although we were not Hodders' clients, but buying a home through them, we found Karen very helpful. I found Karen very sympathetic and supportive through some very stressful times and would definitely choose Hodders when we sell our home. Karen 'phoned our estate agents and solicitors many times to move the chain forward. We think the chain might very well have broken down without her active support. I did break down at times! The other team members, including Matt at the Chertsey branch, were also very helpful. Caroline and John :) very happy in their new home in Addlestone/Chertsey.

Caroline · 11 August 2016 · Hodders Egham

Agent replied

Thank you Caroline & John

5/5

Facebook

We dealt with Rob Alderton in the Addlestone branch when we bought our house back in April. Right from the start Rob was professional and approachable, and always came back to us promptly with answers to any questions we had. Originally we were shown round the property by David (I think his surname is Davis) and he was also very friendly and helpful. They listened carefully to our requirements and always sent us relevant properties which was very refreshing. Thank you to all the team at Hodders who helped us in our first house purchase - the experience was great and we will certainly be recommending you!

Joanna · 10 August 2016 · Hodders Addlestone

5/5

Facebook

We dealt with Rob Alderton in the Addlestone branch when we bought our house back in April. Right from the start Rob was professional and approachable, and always came back to us promptly with answers to any questions we had. Originally we were shown round the property by David (I think his surname is Davis) and he was also very friendly and helpful. They listened carefully to our requirements and always sent us relevant properties which was very refreshing. Thank you to all the team at Hodders who helped us in our first house purchase - the experience was great and we will certainly be recommending you!

Jo · 10 August 2016 · Hodders Addlestone

Agent replied

Thank you Jo

5/5

Facebook

Rating only, no written review.

Nelson · 10 August 2016 · Hodders Chertsey

5/5

Facebook

Rating only, no written review.

Kim · 10 August 2016 · Hodders Chertsey

5/5

Facebook

I can't praise Hodders highly enough! If you are looking for a professional service with a friendly touch this is the company. The staff are curteous and go the extra mile to make sure that any difficulties are managed to your benefit. Thank you Hodders ??

Pat · 28 July 2016 · Hodders Chertsey

Agent replied

Thank you Pat

5/5

Facebook

I have just used Hodders Estate Agents in Addlestone and I have been extremely impressed with their service, professionalism and efficiency. I had complete faith in Karen the manager when I met her originally and Karen and her team have been fantastic throughout this sale. Each time I called the office the staff went out of their way to make sure that my question was dealt with and everyone I had any contact with were both friendly and helpful, especially my dealings with Hope and Robert. If you are thinking of selling a property I can't recommend this company highly enough. Thank you to all the team.

Helen · 14 July 2016 · Hodders Chertsey

Agent replied

Thank You Helen

5/5

Facebook

We completed on a very complex and stressful house sale back in January 2016. Chris Howe managed the whole process for us, and went above and beyond what I would expect of an Estate Agent. He made himself available outside of hours because of the difficulties we were facing and he showed sensitivity and empathy at all times. I can't thank Chris enough.

Judi · 7 July 2016 · Hodders Addlestone

5/5

Facebook

We completed on a very complex and stressful house sale back in January 2016. Chris Howe managed the whole process for us, and went above and beyond what I would expect of an Estate Agent. He made himself available outside of hours because of the difficulties we were facing and he showed sensitivity and empathy at all times. I can't thank Chris enough.

Judi · 7 July 2016 · Hodders Chertsey

Agent replied

Thank You Judi.

5/5

Facebook

Rating only, no written review.

Nicole · 6 July 2016 · Hodders Chertsey

Agent replied

Thank you Nicole

5/5

Facebook

I would like to express my appreciation for the professional services provided by Keith Howard during my pursuit for an apartment in Egham. I was working with a relocation letting consultant and everything I had been shown did not meet my expectations. Later, I had the opportunity to see a property managed by your letting agency. In just enough time to visit the place, Keith identified a property that was not on my agent's list and told me that he was confident I would like the place. After seeing the flat, I quickly decided that he was right and put in an offer. Keith exceeded my expectation by providing not merely an alternative option but one that suited my every need and did so in a very professional way. I am completely satisfied with all interactions with Hodders and this is a direct result of this valuable individual you have working with you. Kind regards,

Nicolas · 2 July 2016 · Hodders Addlestone

5/5

Facebook

I would like to express my appreciation for the professional services provided by Keith Howard during my pursuit for an apartment in Egham. I was working with a relocation letting consultant and everything I had been shown did not meet my expectations. Later, I had the opportunity to see a property managed by your letting agency. In just enough time to visit the place, Keith identified a property that was not on my agent's list and told me that he was confident I would like the place. After seeing the flat, I quickly decided that he was right and put in an offer. Keith exceeded my expectation by providing not merely an alternative option but one that suited my every need and did so in a very professional way. I am completely satisfied with all interactions with Hodders and this is a direct result of this valuable individual you have working with you. Kind regards,

Nicolas · 1 July 2016 · Hodders Chertsey

Agent replied

Thank You Nicolas

5/5

Facebook

As a tenant I had quite a lot of issues with the way estate agent handled things and I eventually gave in and accepted that this is how estate agents treat tenants in this country. I then had the first phone call and it was wonderful customer service from Hodders. The lettings manager Keith Howard was extremely courteous, helpful and provided exceptional customer service. He swiftly and easily guided me through the change over process and the whole transition was seamless. It has been so refreshing to have someone so helpful representing a tenant, nothing seems to be too much of a hassle, and Keith even helped me find a cleaner and gardener locally. Thank you Hodders

AJ · 30 June 2016 · Hodders Addlestone

5/5

Facebook

As a tenant I had quite a lot of issues with the way estate agent handled things and I eventually gave in and accepted that this is how estate agents treat tenants in this country. I then had the first phone call and it was wonderful customer service from Hodders. The lettings manager Keith Howard was extremely courteous, helpful and provided exceptional customer service. He swiftly and easily guided me through the change over process and the whole transition was seamless. It has been so refreshing to have someone so helpful representing a tenant, nothing seems to be too much of a hassle, and Keith even helped me find a cleaner and gardener locally. Thank you Hodders

Ajay · 30 June 2016 · Hodders Egham

Agent replied

Thank You Ajay

5/5

Google

Rating only, no written review.

Dave · 22 June 2016 · Hodders Addlestone

Agent replied · 22 June 2026

Thank you for the fantastic 5-star review! We're delighted to hear that you had a wonderful experience with us. We strive to provide excellent service and look forward to welcoming you back soon.

1/5

Google

The cheeky agency demand a holding deposit from whoever makes an offer on a property, and whoever pays a little extra tip gets to win. They then refund the deposit to the other candidates

Rebaz · 22 June 2016 · Hodders Addlestone

1/5

Facebook

We completed on our new purchase with Hodders Egham recently,. So the service we have got is extremely rubbish, Unprofessional staff with lots of lies. Mr Curtis followed us swearing until the door body language was saying ready to fight. Feel sorry for the director for keeping staff like him in the business. Curtis is extremely rude person with aggressive nature Also requesting you to think twice before choosing them for any business ,Aggressive staff avoid Mr Curtis

Sweta · 21 May 2016 · Hodders Addlestone

1/5

Facebook

We completed on our new purchase with Hodders Egham recently,. So the service we have got is extremely rubbish, Unprofessional staff with lots of lies. Mr Curtis followed us swearing until the door body language was saying ready to fight. Feel sorry for the director for keeping staff like him in the business. Curtis is extremely rude person with aggressive nature Also requesting you to think twice before choosing them for any business ,Aggressive staff avoid Mr Curtis

Sweta · 20 May 2016 · Hodders Chertsey

1/5

Facebook

We completed on our new purchase with Hodders Egham yesterday, We have been dealing with Curtis and Harry.This our second home and were assured by the agents that the house will be cleaned to a satisfactory standard. However house provided by me in complete mess. I was promised by the agents that the vendor will out by 3.30pm but vendor did not vacate till 8pm, we were standing outside our new home from 3pm to 8 pm with my 18 month baby Also estate agent never bother to come at the property to hand over the key to check any issue. we had to go to his office for key collection while vendor was in the property. During the sales process I was given gentleman promise by Mr Curtis that you will get clean house.When I asked him house is full of CAT litter smell ..where is gentleman promise gone.His answer was extremely rude...we had bit of discussion he asked me to leave the office. Mr Harry handed the key but vendor was still in the property trying remove their stuff...Mr Curtis followed us swearing until the door body language was saying ready to fight. Feel sorry for the director for keeping staff like him in the business. Curtis is extremely rude person with aggressive nature. So the service we have got is extremely rubbish, Unprofessional staff with lots of lies. Would never use again and will certainly circulate my experience far and wide. Also requesting you to think twice before choosing them for any business.

Abhishek · 20 May 2016 · Hodders Ottershaw

5/5

Facebook

Great professional service. Truly understood the issues I was faced with and gave their level best to help.

Tahir · 5 April 2016 · Hodders Ottershaw

1/5

Facebook

As a tenant I have made calls over issues since January, empty promises of return calls which never happen. Lies are plentiful, excuses free flowing, responsibility varies from lip service at best to non existent. Promises of change but it's never going to happen. Arrogant to the extreme

Nicolas · 29 March 2016 · Hodders Chertsey

Agent replied

Dear Mr Rees, I can assure this is not the case. Until your comment on facebook today I was not aware of any issues, since receiving your review I addressed the situation direct with Paul Rodgers (Director) and he understood that you and Chris Page had…See more

5/5

Facebook

I have been viewing houses for the past couple of months with various agents, and wanted to commend Melissa Thomas as being one of the best sales agents I have the pleasure of dealing with so far. She has gone the extra mile providing useful isights and detail on each of the properties I have viewed with her to date. She is professional, approachable and a credit to Hodders. Thanks Melissa!

Tanya · 12 September 2014 · Hodders Ottershaw

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Hodders

How many reviews does Hodders have?

Hodders has 271 reviews across its four offices, rated 4.4 out of 5 overall: 198 on Google, 73 on Facebook. Company-wide Facebook reviews for Hodders are counted once, not once per office.

Which Hodders office has the most reviews?

Addlestone has the most, with 259 reviews rated 4.4 out of 5, followed by Chertsey with 57.

Where are the Hodders offices?

The four Hodders offices, by town:

  • Addlestone: 126 Station Road, Addlestone, Surrey, KT15 2BQ
  • Chertsey: 15 Windsor St, Chertsey, Surrey, KT16 8AY
  • Egham: 86 High St, Egham, Surrey, TW20 9HF
  • Ottershaw: 4 Brox Rd, Ottershaw, Surrey, KT16 0HL
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