5/5
GoogleThe sale of the property was carried out by friendly, helpful, but professional staff. An excellent price was obtained.
Trusted Agent profile · Cambridgeshire
Verified
Hockeys Estate Agents reviews in Cambridge and Willingham
★★★★★
625 reviews across 2 offices and 4 platforms
Hockeys Estate Agents has two offices, in Cambridge and Willingham (Cambridgeshire). Together they have 625 reviews on four platforms, rated 4.8 out of 5 overall.
465
Reviews on Google
All 2 offices
81
Reviews on Facebook
Business-wide
53
Reviews on View Agents
All 2 offices
26
Reviews on Trustpilot
All 2 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers21 reviews
Hockeys estate agents were great. We had a very long and drawn out process between selling, buying and a probate case on the property that we were buying. Both ...Read all 21 from sellers
Buyers10 reviews
I recently used Hockeys to buy my first home and couldn’t fault the service they provided. Jeremy arranged a second viewing on the property I bought at very ...Read all 10 from buyers
Our offices
Hockeys Estate Agents's two offices, most reviewed first. Each has its own page.
Latest reviews from every Hockeys Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Google4/5
GoogleBen and colleagues were most helpful during the house purchase and, whilst being most professional throughout, were also accessible and approachable throughout the process
5/5
GoogleGreat communication and always on hand to provide help and support throughout the whole moving process. Great local knowledge and really went the extra mile to help us find the ideal property and move within our preferred time frame. Highly recommend.
5/5
GoogleBen was very helpful from start to finish, he was very proactive in seeing what was happening and advising on what should be done at every step. I’m grateful to Ben and to Hockey’s for helping me to buy my first home!
5/5
GoogleFrom start to finish Harriet was amazing! She kept us informed every step of the way, answered all of our silly questions and was quick and efficient with her communication to everyone involved. Nothing was too much trouble and we moved faster than we even hoped thanks to Harriet - we are so happy in our new home! Thank you for making it such a smooth process! Dominic & Sarah
5/5
GoogleWe recently sold our house, Which Ben helped us with. He was fantastic in keeping us updated .. ur sale took longer than expected but Ben was always very reassuring and extremely helpful with all my questions and queries. Ben is an asset to the company.
5/5
GoogleI cannot recommend Hockeys enough. The entire team were incredibly helpful and professional during a long, difficult chain in the middle of the pandemic. In particular, Ben, Harriet and Ellis were always responsive, professional and communicative throughout the process, ensuring the (extremely) fragile chain did not collapse! I would not hesitate to contact them again if I had need of their services. Thank you all again!
5/5
GoogleCan't thank Ellis and team enough for what was made a much more stress free process than it could have been. Ellis was always available to talk and was proactive and engaging in giving progress updates but also facilitating conversations between onward vendors and solicitors. Can't recommend them highly enough!
5/5
GoogleDefinitely the best experience I've had with any estate agents! I had some nightmares with various estate agents as a renter so I was nervous about dealing with them when purchasing a house. Thankfully this was a totally different experience. From the very first phone call everyone at Hockeys was absolutely delightful. The online system for booking appointments worked well. Phone calls and emails were answered promptly. The staff were polite and courteous. Very impressed!
1/5
GoogleHockeys gave a really good impression of keeping us as sellers informed and up to date, leading us to believe that everything was on course to complete within our expected timescale. They failed to inform us that our buyers did not have an approved mortgage, even after directly being asked what was outstanding with the sale at several key stages, we only found out 12 weeks after accepting the offer on our chain-free, vacant property via the buyers solicitor. Not impressed. They even refused to let us out of the contract when we had lost all confidence in their credibility to competently handle the sale. The buyer after over 17 weeks eventually came through with cash, however we were so disgusted by Hockeys withholding crucial information and costing us significant time, stress and money that we would’ve resented every single penny in their commission. I would never recommend them and will never, ever use them again & would advise others to seriously reconsider if they are thinking of doing so.
5/5
GoogleAbsolute first class service through out, from start to finish. From initial enquiries and viewing of properties, all the way through to completion. Great communication via email & phone, quick responses. This is the second time we have had the pleasure of dealing with Hockeys and I can 100% say that Ben first time round was excellent and Ellis second time round equally as excellent. The knowledge they have is second to none, they are an extremely friendly bunch, very accommodating to additional viewing, questions, calls & emails. I would highly recommend them. 5*
5/5
GoogleI have recently used Hockeys in Willingham to sell my house. I initially dealt with Ellis who did the valuation and produced the brochure, then carried out many of the viewings. Ellis was enthusiastic and efficient and was particularly helpful sorting out a problem that I had with garage keys. I also dealt with Ben, who was my main contact during the actual sale. Ben was very efficient and kept me informed every step of the way. Unfortunately there were a few delays (not caused by me or the agent) and Ben dealt with them all patiently and professionally. I would definitely recommend Hockeys.
4/5
Googlea very professional, friendly and helpful experiencePositiveResponsiveness
5/5
GooglePhilip is amazing! Staffs are friendly!PositiveResponsiveness, Professionalism
5/5
GoogleThank-you to Hockeys - were very helpful and professional. Specific thankyou to Mr Philip - was very helpfull and proffesional in answering all questions.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI work with Niall Jackson on a purchase of 1-bed flat. He is professional and responsive. I am happy with his service and will choose Hockeys again.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe were very much pleased with kind of service we got from Hockeys Cambridge.I would like to thank Jonathan and whole Hockeys team for their efforts in our house purchase.Even though they are small team they are always responsive, approachable and they been very polite and professional throughout our sale.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleLiam was very pleasant to talk to and had a lot of useful knowledge. He is a credit to Hockeys and I would not hesitate to appoint them to sell my house. Thanks a lot.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHad a great experience with Hockey's and Philip as first-time buyers. Everything went smoothly from start to finish with very few hiccups. If we ever find ourselves selling, we'll definitely use themPositiveResponsiveness, Professionalism
4/5
GoogleLiam and Niall did a fantastic job of selling our house. We were pleased with their professionalism throughout the whole process and particularly impressed with the efficiency with which they got us a buyer. I'd definitely recommend Hockeys.PositiveResponsiveness, Professionalism
5/5
GoogleFrom start to finish Hockeys and Philip have been superb and I would not hesitate in recommending them to anyone looking to buy in the area. Every request we have had has been answered within a few hours and the efficiency has been outstanding.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI initially placed my property on the market with another company with a on line presence but we’re so neglectful I changed to Hockeys. I’m so happy I did. Phillip was amazing throughout the entire process, from the initial scheduling of my viewings through to negotiating the sale. Thank you Phillip for such outstanding customer service. Very happy customer.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe sale of my flat involved a protracted legal process, but Hockeys staff were excellent throughout. Always easy to contact by phone and email, and I was kept fully informed throughout. Everything a good estate agent should be, and I highly recommend them. Huge thanks to Jon, Phil and Liam at Hockeys in Cambridge.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBest possible service ever - highly professional, really quick in responding, and very easy to deal with. We purchased our new property through Hockeys without any challenges whatsoever. Everything went very smoothly, and thanks to Philip Dickinson we even managed to hit the deadline for stamp duty holidays. My wife and I would give 10 stars, if the system let us!PositiveResponsiveness, Quality, Professionalism, Value
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Hockeys Estate Agents
Which Hockeys Estate Agents office has the most reviews?
Cambridge has the most, with 572 reviews rated 4.7 out of 5, followed by Willingham with 134.
Where are the Hockeys Estate Agents offices?
The two Hockeys Estate Agents offices, by town:
- Cambridge: 10 Mill Road, Cambridge, Cambridgeshire, CB1 2AD
- Willingham: 23 Church Street, Willingham, Cambridgeshire, CB24 5HS
What do sellers say about Hockeys Estate Agents?
21 reviews from sellers, rated 4.7 out of 5 on average. For example, Christine wrote: "Hockeys estate agents were great. We had a very long and drawn out process between selling, buying and a probate case on the property that we were buying. Both ..."
What do buyers say about Hockeys Estate Agents?
10 reviews from buyers, rated 5.0 out of 5 on average. For example, Emma wrote: "I recently used Hockeys to buy my first home and couldn’t fault the service they provided. Jeremy arranged a second viewing on the property I bought at very ..."
