Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotRaalf Fallaha had conducted enhancement on water proofing along terrace door
Raalf Fallaha had conducted investigation on our terrace door to enhance water proofing, he is punctual, very professional, attention to details, he is able to identify the root cause of the issues and conducted remedial works professionally. Very good and reliable services.
Kenny · 28 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Kenny,Thank you for your positive review. We really appreciate you taking the time to share your experience. We are glad Raalf was able to demonstrate Hills commitment to excellence. We will be sure to pass on your kind words.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotAlan Deadman…
Alan Dead man was a gentleman and expert at his job. He was polite and gave tips and advice.
Clethianne · 24 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Clethianne, Thank you for leaving a review, we appreciate the feedback.Many thanks, Hill Customer Service
★★★★★ 3/5
TrustpilotGreat service, just a shame it took so long to get it
We had a problem with our back door that took 2 years to get to a resolution. It's frustrating it took this long when Mike Lewis (who deserves 5 stars) came and fixed it within half an hour. He is an asset to Hill with his very friendly manner and thorough understanding of the problem and how to fix it. If we'd had a visit from Mike 2 years ago, this would have been a 5 star review!
SK · 22 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello,Thank you for providing us with your valuable feedback, we appreciate you taking the time to do so. It's great to hear Mike has been able to demonstrate Hills commitment to excellence. Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotMichael Chapman did a great job…
Michael Chapman did a great job finishing the assigned work (water panel access). Painting and cleaning were both also good. Thank you
Osama · 22 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Osama,Thank you for your review. We will pass on your thanks to Michael.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotExcellent service
Alan Deadman provided an excellent service, all the faults were corrected.Very polite and respectful.
Jael · 22 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Jael, Thank you for your review, it’s good to see Alan did a good job.Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotHelpful and professional
Nicole and Simon were really helpful. They got all our snagging items sorted out really quickly and to a high standard.
Sarah · 22 December 2023 · Hill Residential Limited Cambridge
Agent replied · 13 June 2024
Hello Sarah, Thank you for your review. We appreciate your feedback. Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotMichael Chapman was very helpful today
Michael Chapman was very helpful today! Attentive to details and even fixed my broken tap while he was waiting for the patching he did to dry! Thank you so much!
Toni · 21 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Toni,Thank you for your review. We will pass on your thanks to Michael which he will be pleased to hear.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotAlan Deadman solved the issue and fixed…
Alan Deadman solved the issue and fixed the problem
Sonia · 21 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Sonia,We appreciate your 5* review. Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotMike Lewis plumbing repair
Mike Lewis fixed everything quickly
Kev · 21 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Kev,We appreciate your 5* review. Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotSimon attended from Hill group to…
Simon attended from Hill group to undertake some work in our house. He was very friendly, professional and polite. Simons work has been to a very high standard and he has gone out of his way to come back and resolve some other outstanding jobs. Simon made sure that he tidied up after himself. I would highly recommend him.
Satty · 21 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Satty,Thank you for your review. Simon will appreciate you sharing your positive feedback with us. Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotA job well done!
Mike Lewis was fantastic today.He was kind, professional and reassuring.When he couldn’t find what he needed to finish the job locally - he drove across Cambridge to source it and kept me informed the whole time!I wouldn’t hesitate to have Mike complete work in the property again.
Donna · 21 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Donna,Mike will be pleased to see your review, and we are happy to hear his service was professional.Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotDaniel was very professional
Daniel was very professional. Arrived promptly, got the job done and left the room clean after work was complete.
Matt · 21 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Matt, Thank you for your review. We are happy to see you were pleased with Daniels work. Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotFantastic after sales service
Fantastic after sales service. The team genuinely cares about doing their job properly and pride themselves with the after sale service they provide. When underfloor heating was not working, they provided electric heaters while getting onboard plumber, electrician and eventually sorting it out. I commend particularly the attention of Darrell and Lynsey.
Nora · 21 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Nora,Thank you for your positive review. We really appreciate you taking the time to share your experience. We are glad the team, especially Darrell and Lynsey were able to demonstrate Hills commitment to excellence. We will be sure to pass on your kind words.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotVery friendly and helpful builder
Very friendly and helpful builder. Thank you for your help, Simon.
Nina · 21 December 2023 · Hill Residential Limited Hardwick
Agent replied · 10 June 2024
Hello Nina,Thank you for your positive feedback regarding your recent visit from Simon. We will be sure to pass it on.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotMr. Simon Cowdrey
Mr. Simon Cowdrey came to my flat 211 Turing Way on 19th and 20th Dec to fix the walls in my bedroom and the shower title due to a mold issue. He did an excellent job. He kept me updated with what he was doing through the day which I appreciate. He is very courteous. If I ever need another repair in my flat, I would prefer to have him.
Irene · 20 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Irene,Simon will be pleased to see your review, and we are happy to hear he did an excellent job.Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotProfessional Service
Today was the 3rd time we had the pleasure of having Mike Lewis in our home assisting us today. It was a very simple task this time, took only 30 minutes or so, but Mike came in with the same positive attitude he always shows. Straight away asked about our cats (crazy cat house). Remembering small details like this makes having workmen in your house a little easier. He is always very friendly, professional, and very tidy. You would never know he has been in your house. Cleans up and never leaves any mess. Always a pleasure having such helpful tradesmen. Merry Christmas!
Laura · 20 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Laura,Thank you for your positive review commending Mike for the work he carried out. We will pass on your kind words which he will be happy to hear.We hope you had a Merry Christmas.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotRaak fallaha
Both times I have had the pleasure of Raak Fallaha coming to sort our new build issues. Professional, polite, friendly and knowledgeable. Always prompt with arrival times, would happily have him fix any future issues.
Sam · 20 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Sam,Thank you for your review. Raalf will be pleased to know you were happy with his service.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotGreat experience with very professional…
Great experience with very professional staff. Mike has helped to complete work that would have taken me several days in just 2 hours. Highly appreciate the service.
Ton · 20 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Ton,Thank you for your review. We are happy to see you were pleased with Mikes work. Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotVery helpful service
I’ve recently moved in to my new home and as it is with new builds, there are some defects which I reported and have had an appointment booked with one of the team to attend and fix them. Today I’ve met Faik one of the Hill’s team members. He’s been amazing, very chatty, happy and helpful. He went above and beyond in his service, answered all my questions, reassured me in my doubts and also helped me resolve a little issues I had.
Friend · 19 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello,We pride ourselves on great customer service and we are pleased this was delivered by Faik on his recent visit to your home. We really appreciate your feedback.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotBarry is brilliant.
Barry from Hill came to fix the cardboard under the sink today. His work was on schedule and clean. Most importantly, he is respectful of the property. After the work is completed, there is no smudge on the floor. Thanks a lot!
ChuanChuan · 19 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello,Thank you for leaving a review. We will pass on your kind words to Barry.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotWindow Repair
Andy and Phil were fantastic, they quickly diagnosed, repaired and made good the problem over the course of 3 visits. They were always friendly and polite. They kept us informed of progress and ensured we were happy with the work completed. A 5 ⭐️ service.
Megan · 19 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Megan,Thank you for your positive review. It's great that Andy and Phil have been able to demonstrate Hills commitment to excellence. We will pass on your kind words. Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotMichael Perry, Sarah Kay and Laura Hilliar excellent
Michael Perry, Sarah Key and Laura Hilliar, are all to be thoroughly commended for their professionalism. All three of them have been courteous, helpful and efficient in their dealings with me. Problems have been addressed and dealt with and ultimately solved.I recommend Hills and these particular individuals unreservedly.
Mibby · 19 December 2023 · Hill Residential Limited Hardwick
Agent replied · 10 June 2024
Hello Mibby, Thank you for your 5* review. the team involved will be pleased to know they have provided you with excellent work and gave you a great experience of Hill. It's always great to hear our team members are able to demonstrate Hills commitment to excellence.Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotMichael Chapman came this morning to…
Michael Chapman came this morning to fix a few bathroom issues. He was professional and courteous, completed jobs requested. Very pleased with the outcome.
Barbara · 19 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Barbara,We are glad Michael was able to attend to your issue quickly and we appreciate your feedback.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotSimon Cowdrey was a brilliant help.
Rating only, no written review.
Harriet · 18 December 2023 · Hill Residential Limited Cambridge
Agent replied · 10 June 2024
Hello Harriet,We appreciate your 5* review. Many thanks,Hill Customer Service
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