Trusted Agent profile
★★★★★
1,720 reviews across 5 offices and 2 platforms
Hill Residential Limited has five offices, in Hardwick, Stevenage, Rickmansworth, Cambridge and Hounslow. Together they have 1,720 reviews on two platforms, rated 4.9 out of 5 overall.
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Hill Residential Limited's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotRIchard did a fabulous job
RIchard did a fabulous job , super efficient and Friendly , best Dan
Dear Dan Gould, Thank you for taking the time to leave us a review. We’re delighted to hear that Richard did such a fabulous job and that you found him both friendly and efficient. We’ll make sure your lovely feedback is passed on to Richard. Regards, Hill Customer Service
5/5
TrustpilotRachel was extremely helpful and…
Rachel was extremely helpful and professional. He came to help with the repairs and was very friendly, efficient and thorough. Everything was handled really well and I’m very happy with the service. Thank you, Rachel!
Dear Ling Li, Thank you for taking the time to share your experience. We’re delighted to hear that you received such helpful and professional service. It’s great to know that the repairs were handled efficiently and thoroughly, and that you were so pleased with the overall experience. We’ll make sure your positive feedback is shared. Regards, Hill Customer Service
5/5
TrustpilotGreat service from Michael Chapman
Great service from Michael Chapman Quick, clean, good chat
Dear Themantawi, We really appreciate you taking the time to share your feedback. It’s great to hear that Michael provided such a quick and tidy service and was friendly during his visit. We’ll make sure your positive comments are shared with Michael. Regards, Hill Customer Service
5/5
TrustpilotVery efficient and tidy
Very efficient and tidy. Thank you Andy
Dear Hannah Georgeson, Thank you for taking the time to leave us a review. We’re pleased to hear that Andy was efficient and left everything tidy after completing the work. We’ll make sure your kind feedback is passed on to Andy. Regards, Hill Customer Service
5/5
TrustpilotA request for Paul C specifically
I requested Paul C to return to my property to carry out some other jobs that I had not noticed during my first 7 day snagging visit. I asked for Paul C to return as he was fantastic the first time round and continued to do so on his second visit. His consideration and attention to detail was excellent and his approach to working round the house to minimise impact on me while i joined work calls was excellent. I really appreciated his hard work and attention to detail, a very skilled and experienced tradesman.
Dear Thomas Smith, Thank you for taking the time to share such detailed feedback. We’re delighted to hear that Paul once again provided such a high standard of service and that you were so pleased with his work. It’s particularly great to hear that he took care to minimise disruption while you were working and paid such close attention to detail throughout the visit. We’ll make sure your appreciation is shared with Paul. Regards, Hill Customer Service
5/5
TrustpilotBarry was brilliant today
Barry was brilliant today, came on time and did all the jobs to a really good standard.
Dear Jennifer Edwards, Thank you for taking the time to share your feedback. We’re delighted to hear that Barry arrived on time and completed all the work to such a high standard. It’s great to know you were so pleased with the service, and we’ll make sure your positive feedback is passed on to Barry. Regards, Hill Customer Service
5/5
TrustpilotBoxing in
Andy was very polite and got the job done, explained how it can be taken off and cleaned and tidied everything up too 😀
Dear Rujina, Thank you for taking the time to leave us a review. We’re really pleased to hear that Andy was polite, efficient and took the time to explain how the item could be removed and cleaned. It’s also great to know that he left everything tidy after completing the work. We’ll make sure your lovely feedback is shared with Andy. Regards, Hill Customer Service
5/5
TrustpilotRichard was very helpful with the snags…
Richard was very helpful with the snags I’d flagged - thanks so much!
Dear Zain Malik, We really appreciate you taking the time to share your feedback. We’re pleased to hear that Richard was so helpful in addressing the snags you had flagged and that you were happy with the support provided. We’ll make sure your kind comments are passed on to Richard. Regards, Hill Customer Service
5/5
TrustpilotHad Michael chapman and Michael Lewis…
Had Michael chapman and Michael Lewis do stuff in my house and they have both done an amazing job could not ask for anyone better! Thank you very much!
Dear Hassan Bouzid, Thank you for taking the time to share such lovely feedback. We’re delighted to hear that they both did an amazing job and that you were so pleased with the work they carried out. We really appreciate your kind comments and will make sure your feedback is shared with them both. Regards, Hill Customer Service
4/5
TrustpilotThey took a couple of weeks to answer…
They took a couple of weeks to answer to my query and send a contractor. On the other hand, Phill was polite and quick to solve the issue.
Dear ML, Thank you for taking the time to share your feedback. We’re sorry to hear that it took longer than expected for your query to be addressed and a contractor arranged. We’re pleased, however, that Phill was polite and able to resolve the issue quickly once he attended. We’ll make sure your positive feedback is shared with Phill. Regards, Hill Customer Service
5/5
TrustpilotBarry awesome work
Barry attended my premises today to re mastic round the shower tray. Barry was on time and did a thoroughly professional job. He is an absolute credit to Hills and I would have him round to fix any further issues that I will probably discover.
Dear Gary Lea, Thank you for taking the time to share such detailed feedback. We’re delighted to hear that Barry arrived on time and carried out the re-masticing work around your shower tray so professionally. It’s fantastic to know that you were so pleased with his service, we’ll make sure your kind words are shared with Barry. Regards, Hill Customer Service
5/5
TrustpilotMany thanks to Richard Ryan for sorting…
Many thanks to Richard Ryan for sorting the issue I had with the fridge and freezer doors since I moved in, as well as fixing a small issue with the front door. He was patient, helpful, and thorough.
Dear L. Amirante, We really appreciate you taking the time to share your feedback. We’re pleased to hear that Richard was able to resolve the issues with your fridge and freezer doors, as well as the additional issue with your front door. It’s great to know that his patient, helpful and thorough approach made such a positive impression. We’ll make sure your kind feedback is passed on to Richard. Regards, Hill Customer Service
5/5
TrustpilotRichard did a good job
Dear Habib Ullah, Thank you for taking the time to leave us a review. We’re pleased to hear that Richard did a great job and that you were happy with the work carried out. We’ll make sure your positive feedback is shared with Richard. Regards, Hill Customer Service
5/5
TrustpilotRichard Ryan,
Richard Ryan, Amazing service, very helpful and friendly.
Dear Shenoy Rego, We really appreciate you taking the time to share your feedback. It’s wonderful to hear that Richard provided such friendly and helpful service. We’re pleased that he made such a positive impression, and we’ll make sure your kind comments are passed on to him. Regards, Hill Customer Service
5/5
TrustpilotHoss Eddin was the Sales Person I have…
Hoss Eddin was the Sales Person I have been dealing with and he is great and very friendly. Giving us all the information needed and politely guiding us to make an informed decision. Highly rate his professionalism and would definitely work with him
Dear Manik Samy, Thank you for taking the time to share your feedback. We’re delighted to hear that Hoss has been so friendly and professional throughout your experience. It’s great to know that he provided the information you needed and took the time to guide you through the process. We’ll make sure your kind feedback is shared with Hoss. Regards, Hill Customer Service
5/5
TrustpilotHoss Eddin showed us few properties
My wife and I visited the Lampton parkside to see some properties. Real state agent, Hoss Eddin showed us few and he was so helpful and professional during viewing.
Dear Mohammad Aeini, Thank you for taking the time to share your experience. We’re pleased to hear that you and your wife enjoyed your visit to Lampton Parkside and that Hoss was so helpful and professional during your property viewings. We’ll make sure your positive feedback is passed on to him. Regards, Hill Customer Service
5/5
TrustpilotGreat virtual customer service!
Was unable to come in but Nasir Uddin video called me, he did a great job despite not being in person.
5/5
TrustpilotExceptional service
Andrew from The Hill Group arrived promptly and carried out the boxing of my MVHR system with expertise and fantastic attention to detail. The job was completed in a timely manner and Andrew left the area in a very tidy state.
5/5
TrustpilotBarry and Paul C were friendly
Barry and Paul C were friendly, with clear communication and efficient work. They both did a wonderful job replacing our kitchen cupboard shelf and fixing the one below. It looks good as new. They went above and beyond, fixing a few other things in the room I hadn't asked for. Super happy with the results!
5/5
TrustpilotPatient and understanding
I spoke to Sam Coleman and Nasir Uddin, both were very helpful and understanding. They put in a lot of effort to understand what I needed and were very friendly and patient
5/5
TrustpilotLovely and very efficient
Andrew was lovely and very efficient, paid great attention to detail.
5/5
TrustpilotAmazing customer service
Really happy with the customer service I’ve received, especially Nasir Uddin who was very knowledgable and really knew what he was talking about
5/5
TrustpilotAndrew did an amazing job replacing the…
Andrew did an amazing job replacing the plasterboard in my utility room. The room looks brand new. I highly recommend him!!
5/5
TrustpilotMichael Perry came and checked the…
Michael Perry came and checked the issue to explain and resolve. He came twice on the day as I was late getting home on the first instance.
Dear RKS, Thank you for taking the time to leave us a review. We’re pleased to hear that Michael took the time to investigate the issue, explain the situation and work towards a resolution. It’s also great to know that he was accommodating and returned later that day to ensure he could assist you. We’ll make sure your positive feedback is shared with Michael. Regards, Hill Customer Service
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Hardwick has the most, with 1,512 reviews rated 4.9 out of 5, followed by Stevenage with 1,505.
The five Hill Residential Limited offices, by town:
