4/5
Rating only, no written review.

Trusted Agent profile
★★★★★
1,716 reviews across 5 offices and 2 platforms
Hill Residential Limited has five offices, in Hardwick, Stevenage, Rickmansworth, Cambridge and Hounslow. Together they have 1,716 reviews on two platforms, rated 4.9 out of 5 overall.
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Hill Residential Limited's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Rating only, no written review.
5/5
Excellent Customer Service at Marleigh Park
I’ve lived at Marleigh Park Cambridge (CB5) for almost two years now, and I must say the customer service provided by Hill Residential has been excellent, among the best in the UK. Since moving into my new home, Georgia Philips and Sarah Heather have dealt with all minor issues quickly and professionally, and Siana Leigh has been especially helpful in arranging the end-of-two-year warranty snagging appointments. I absolutely love it. You must buy a new home with Hill Residential!
Dear Arthur Yung, Thank you for taking the time to share such fantastic feedback. We’re delighted to hear that you’ve had such a positive experience living at Marleigh Park and that Georgia and Sarah have been able to support you so promptly and professionally. It’s also great to hear that Siana has been particularly helpful in arranging your end-of-two-year warranty appointment. We really appreciate your recommendation and kind words about our Customer Service Team. We’ll make sure your lovely feedback is shared amongst the team. Regards, Hill Customer Service
5/5
I can’t recommend Andy highly enough
I can’t recommend Andy highly enough. From the moment he arrived, he was so friendly, welcoming and had such a lovely, positive attitude, he was smiling, jolly and it genuinely felt like having someone helpful and caring in the home. He made what could have been a stressful situation feel so much easier. Andy got straight on with the job, no fuss, no delays, just got to work quickly and efficiently. He fixed the leak perfectly and didn’t waste any time at all. It’s such a relief to have the issue sorted, and it was an absolute pleasure having him here. Thank you so much, Andy, you’re a credit to your team!
Dear Farah Garbad, Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Andy provided such a positive experience and made what could have been a stressful situation feel much easier. It’s fantastic to know that he was friendly, professional and efficient, and that he was able to resolve the leak so promptly. We really appreciate your kind words and recommendation, and we’ll make sure your lovely feedback is shared with Andy. Regards, Hill Customer Service
5/5
Michael Perry & Faik has done very good…
Michael Perry & Faik has done very good job for my new Windows
Dear ldravi K, We really appreciate you taking the time to share your feedback. We’re delighted to hear that Michael and Faik did such a great job with your new windows. It’s lovely to know you were pleased with the work, and we’ll make sure your positive feedback is shared with them both. Regards, Hill Customer Service
5/5
Michael perry fixed my front door and…
Michael perry fixed my front door and put a new handle thanks michael
Dear Nafisa Abdille, Thank you for taking the time to leave us a review. We’re pleased to hear that Michael was able to repair your front door and fit a new handle for you. It’s great to know you were happy with the work, and we’ll make sure your kind feedback is shared with Michael. Regards, Hill Customer Service
1/5
Its a shame that the parking of this housing estate is covered by a company who is issuing pcn and making money . I went to pickup a customer from this society and left the area after 10 min as the rider came a bit late and they have suitcases , I got a pcn for that. How someone can walk outside with suitcases to get a cab or taxi. What I someone is disable or having any kind of emergency. Its a shame , making money in this kind of cheap way.
5/5
Alan Deadman was amazing!
We had some repairs that was needed to our SO property, Alan arrived on time and was well equipped for all the repairs that was needed to our property. Very polite and was great with our 2 dogs in the property, cleaned up after himself and left the works area clean and tidy.
Dear Finlee Brackstone, Thank you for taking the time to share your feedback. We’re pleased to hear that Alan arrived on time, was well prepared and carried out the necessary repairs efficiently. It’s lovely to know that he was polite and considerate around your dogs, and that he left the work area clean and tidy. We’ll make sure your kind feedback is shared with Alan. Regards, Hill Customer Service
5/5
My experience with Peter Miller…
My experience with Peter Miller amazing. He was sent to me to fix some little cracks in my stair case. He was really nice and friendly. Did the job well. I’ll recommend. Ade.
Dear AA, Thank you for taking the time to share your experience. We’re delighted to hear that Peter did such a great job repairing the cracks in your staircase and that you found him friendly and approachable. We appreciate your recommendation and will make sure your kind feedback is shared with Peter. Regards, Hill Customer Service
5/5
Michael perry did a great and clean job…
Michael perry did a great and clean job replacing the damage in my bathroom he was very kind and respectful thank you for your work and kindness
Dear Hasina Jamshed, We really appreciate you taking the time to share your feedback. We’re delighted to hear that Michael carried out the bathroom repairs to a high standard and left everything clean and tidy. It’s also lovely to know that you found him kind and respectful throughout his visit. We’ll make sure your thoughtful feedback is passed on to Michael. Regards, Hill Customer Service
5/5
Great service from Alan Deadman
Dear Laurence Teeney, Thank you for taking the time to leave us a review. We’re really pleased to hear that Alan provided such great service and that you were happy with his work. We’ll make sure your positive feedback is shared with Alan. Regards, Hill Customer Service
5/5
Excellent work from Alan Deadman
Excellent work from Alan Deadman, despite ongoing issues with my new build I’ve had ongoing issues with my property since moving into my new build from The Hill Group, including problems with mould. More recently, things became significantly worse after a pipe leak from the flat above caused water ingress across a large part of my property. Understandably, dealing with this has been incredibly frustrating, particularly in a relatively new home. However, I want to take the time to recognise the work carried out by Alan Deadman, who has been absolutely brilliant throughout the process. Alan has been at my property for two days and has worked extremely hard to address the damage and mould. He has single-handedly treated the affected mould, thoroughly sanded the damaged areas and repainted four rooms. The amount of work he has managed to complete on his own in such a short period of time has been genuinely impressive. What stood out to me most was Alan’s attitude and work ethic. He was professional, hardworking and clearly took pride in the standard of his work. He didn’t simply do a quick cosmetic job; he took the time to properly prepare the affected areas, treat the mould, sand everything down and repaint the rooms so they were left looking clean and presentable again. After having to deal with ongoing problems with the property, it was refreshing to have someone come in who was clearly committed to resolving the issues properly. Alan was also respectful of my home throughout the work, which makes a big difference when someone is working across several rooms. I think it’s important to separate my experience of the wider issues with the property from the individual people who are sent out to resolve them. While I have unfortunately had a number of problems with my new build, Alan deserves particular recognition for the work he has done and the effort he has put in over the last two days. Thank you, Alan, for your hard work. Having four rooms treated, sanded and repainted after the water ingress has made a huge difference, and your effort has been greatly appreciated. I would have no hesitation in recommending Alan Deadman based on the work he has carried out at my property. He is a credit to the team.
Dear Ayesha Qureshi, Thank you for taking the time to share such detailed and thoughtful feedback. We’re sorry to hear about the difficulties you’ve experienced with your property, particularly following the water ingress, and we appreciate how frustrating this must have been. We’re really pleased, however, to hear that Alan provided such a positive experience and worked so hard to address the damage and mould. It’s fantastic to know that his professionalism, attention to detail and respect for your home made such a difference, and that you were so pleased with the standard of his work across the four rooms. We’ll make sure your heartfelt recognition is shared with Alan. Feedback like this is a wonderful acknowledgement of his hard work and commitment. Regards, Hill Customer Service
5/5
Andy was a very helpful lovey man he…
Andy was a very helpful lovey man he was very respectful and professional and has given excellent service.
Dear Zeneta Iljiniene, Thank you for taking the time to share your feedback. We’re really pleased to hear that Andy provided such excellent service and that you found him helpful, respectful and professional throughout his visit. We’ll make sure your kind feedback is passed on to Andy. Regards, Hill Customer Service
5/5
Andy has been amazing he has gone above…
Andy has been amazing he has gone above and beyond for us nothing has been to much trouble for him and his work is outstanding and such a lovely man
Thank you for taking the time to leave such wonderful feedback. We’re delighted to hear that Andy has gone above and beyond and that nothing has been too much trouble for him. It’s fantastic to know that you’ve been so pleased with the quality of his work and his friendly approach. We’ll make sure your lovely comments are shared with Andy. Regards, Hill Customer Service
5/5
Andy from Hill Group was absolutely…
Andy from Hill Group was absolutely amazing. So respectful of my Pod. He can fix everything and is so knowledgeable. Really curious and kind.
Dear Jayne Reynolds, Thank you for taking the time to share such lovely feedback. We’re delighted to hear that Andy provided such a positive experience and treated your home with care and respect. It’s wonderful to know that his knowledge, kindness and helpful approach made such a great impression. We’ll make sure your kind comments are passed on to Andy. Regards, Hill Customer Service
5/5
Richard was great and efficient
Dear Cynthia Chen, Thank you for taking the time to leave us a review. We’re really pleased to hear that Richard was efficient and provided such a positive service. We’ll make sure your feedback is passed on. Regards, Hill Customer Service
5/5
Mr Hoss was very helpful
Mr Hoss was very helpful, my mother asked me to meet him regarding a flat in Lampton Park. He gave me a show round of the property and I found him very helpful and professional. Thank you Mr Hoss.
Dear Kevin Deegan, Thank you for taking the time to share your experience. We’re pleased to hear that Hoss provided such a helpful and professional service during your visit to Lampton Park. It’s great to know that he took the time to show you around the property and made a positive impression. We’ll make sure your kind feedback is shared with Hoss. Regards, Hill Customer Service
5/5
Great service by Andrew Delaforce
Andrew Delaforce was really helpful, very pleasant and did an amazing job in our flat. Thank you so much Andy.
Dear Shanika Silva, Thank you for taking the time to share your feedback. We’re delighted to hear that Andy was so helpful and pleasant, and that you were really pleased with the work he carried out in your flat. We’ll make sure your lovely comments are passed on to Andy. Regards, Hill Customer Service
5/5
Peter Millar was amazing
Peter Millar was amazing. He told me exactly what was going on, was very professional, clean and friendly. Thankyou!
Dear Chloe, We really appreciate you taking the time to share your feedback. We’re delighted to hear that Peter kept you informed throughout, while providing such a professional, friendly and tidy service. It’s great to know you were so pleased with his approach, and we’ll make sure your kind feedback is shared with Peter. Regards, Hill Customer Service
5/5
RIchard did a fabulous job
RIchard did a fabulous job , super efficient and Friendly , best Dan
Dear Dan Gould, Thank you for taking the time to leave us a review. We’re delighted to hear that Richard did such a fabulous job and that you found him both friendly and efficient. We’ll make sure your lovely feedback is passed on to Richard. Regards, Hill Customer Service
5/5
Rachel was extremely helpful and…
Rachel was extremely helpful and professional. He came to help with the repairs and was very friendly, efficient and thorough. Everything was handled really well and I’m very happy with the service. Thank you, Rachel!
Dear Ling Li, Thank you for taking the time to share your experience. We’re delighted to hear that you received such helpful and professional service. It’s great to know that the repairs were handled efficiently and thoroughly, and that you were so pleased with the overall experience. We’ll make sure your positive feedback is shared. Regards, Hill Customer Service
5/5
Great service from Michael Chapman
Great service from Michael Chapman Quick, clean, good chat
Dear Themantawi, We really appreciate you taking the time to share your feedback. It’s great to hear that Michael provided such a quick and tidy service and was friendly during his visit. We’ll make sure your positive comments are shared with Michael. Regards, Hill Customer Service
5/5
Very efficient and tidy
Very efficient and tidy. Thank you Andy
Dear Hannah Georgeson, Thank you for taking the time to leave us a review. We’re pleased to hear that Andy was efficient and left everything tidy after completing the work. We’ll make sure your kind feedback is passed on to Andy. Regards, Hill Customer Service
5/5
A request for Paul C specifically
I requested Paul C to return to my property to carry out some other jobs that I had not noticed during my first 7 day snagging visit. I asked for Paul C to return as he was fantastic the first time round and continued to do so on his second visit. His consideration and attention to detail was excellent and his approach to working round the house to minimise impact on me while i joined work calls was excellent. I really appreciated his hard work and attention to detail, a very skilled and experienced tradesman.
Dear Thomas Smith, Thank you for taking the time to share such detailed feedback. We’re delighted to hear that Paul once again provided such a high standard of service and that you were so pleased with his work. It’s particularly great to hear that he took care to minimise disruption while you were working and paid such close attention to detail throughout the visit. We’ll make sure your appreciation is shared with Paul. Regards, Hill Customer Service
5/5
Barry was brilliant today
Barry was brilliant today, came on time and did all the jobs to a really good standard.
Dear Jennifer Edwards, Thank you for taking the time to share your feedback. We’re delighted to hear that Barry arrived on time and completed all the work to such a high standard. It’s great to know you were so pleased with the service, and we’ll make sure your positive feedback is passed on to Barry. Regards, Hill Customer Service
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Hardwick has the most, with 1,507 reviews rated 4.9 out of 5, followed by Stevenage with 1,500.
The five Hill Residential Limited offices, by town:
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