5/5
Friendly
Friendly, through job, clear advice.

Trusted Agent profile
★★★★★
1,725 reviews across 5 offices and 2 platforms
Hill Residential Limited has five offices, in Hardwick, Stevenage, Rickmansworth, Cambridge and Hounslow. Together they have 1,725 reviews on two platforms, rated 4.9 out of 5 overall.
Hill Residential Limited's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Friendly
Friendly, through job, clear advice.
5/5
Barry was really helpful and efficient
Barry was really helpful and efficient. He even went above and beyond repairing a couple extra bits for me which was amazing. Thank you so much.
Hello Eleanor,Thank you for your review. We will pass on your comments to Michael, to which he will be pleased to hear.Many thanks,Hill Customer Service
5/5
ALAN DEADMAN was great
ALAN DEADMAN was great, very friendly and explained the issue in clear detail. He was in and out in minutes! Well done to him!
Hello Arthur, Thank you for your positive review. It's great that Alan was able to demonstrate Hills commitment to excellence. We will pass on your kind words.Many thanks, Hill Customer Service
5/5
Good service
Ben Aken is professional to let me understand the problem of the wardrobe design. He quickly fixes my query. Polite and fast response.
5/5
Follow up repair works
Simon Cowdrey arrived on site at The Meadows Community Centre with a long list of repair works which he had to follow up, he managed to complete them all apart from a couple which turned out to be a two man job and was going o report back to the office and arrange another visit, in all the areas he was working in he always cleaned afterward and never left a mess, a good job done all around the site.
5/5
My problem with the link between the gutter and the down pipe.…
My problem with the link between the gutter and the down pipe was resolved quickly and efficiently after an e-mail to Mia Leeson, in the office and the arrival of a very proficient operative from Hills.There have been very few problems with our new Hill's home and they have all been dealt with efficiently and courteously
5/5
Timely and courteous service
Simon Cowdrey was my technician for a bathroom floor leak in my flat. On both occasions, Mr. Cowdrey arrived on time and explained each step of the investigation and repair process to me prior to taking action. He was friendly and courteous in all our interactions. A true professional!
5/5
good customs service
I moved the Hill property more than three years ago. Recently encountered a slight leak in the room of the annoying thing, also because it has been in for several years, Hill Customer Service Coordinator Nicole Spanou is still eager to find the then service provider for me to solve the difficulties!
5/5
RichARD Hood Service
5/5
Raalf
Raalf, Fallaha was very friendly and efficient. Explained what he was doing and done. Would recommend
5/5
Michael Perry was very friendly and…
Michael Perry was very friendly and efficient. Got the job done well.
5/5
Great service by Alan Deadman
Alan Deadman always provides such wonderful service. Not only does Alan provide excellent customer service, but he also consistently performs an outstanding job and is incredibly helpful and knowledgable.
5/5
Staffs are polite and helpful.
1/5
Terrible service and quality
Terrible service and even worse building construction!I have been unable to use my shower in the past four years due to a plumbing issue! As of now, I still have no idea when this will be rectified! Over ten properties in the building have the same issue! Also many other issue happened, on a brand new property!
5/5
Michael Perry was brilliant pointing my…
Michael Perry was brilliant pointing my brickwork on my balcony. Thank you!!
Hello John,Thank you for your positive review. We will pass on your comments to Michael.Many thanks,Hill Customer Service
5/5
Professional
Professional, quality, quick Richard very nice and polite person
5/5
Michael Perry visited our flat and…
Michael Perry visited our flat and resolved all the outstanding issues. He did an excellent job, and we are very pleased with his work.
5/5
Staining on the walls
Had some staining on the walls that needed sorting out, Darnell was brilliant and explained what needed doing and also sorted a couple of other snags I mentioned whilst he was here.
5/5
Paul Lambert was great
Paul Lambert came over and helped with our issues today and was great. Really friendly and went above and beyond.
5/5
Post completion customer care
Very professional and friendly. Peter Miller took great care when working in the house, protecting our furniture and belongings whilst undertaking some snagging repairs.
5/5
Thanks
We moved into the new apartment in September of 2023. We have been very pleased with the help of Laura and Sarah Key in resolving some of the issues that came up. Sarah is especially prompt in her responses, and the problems were solved satisfactorily. I would like to applaud Sarah's conscientious attitude and helpful manner.
Hello Mr Sheng,Thank you for your feedback.Many thanks,Hill Customer Service
5/5
Raalf did a great job
Raalf Fallaha did a great job doing the finishing touches after leak damage. He was super quick and tidy
5/5
Michael Chapman was very professional
Michael Chapman was very professional, completed all the work to a high standard.
5/5
Experienced and Efficient Handyman
Having the property handed over to me after legal completion, we have been taking good care by the Customer Relations Team. The handyman Mike Lewis was working professionally and efficiently, helped us the installation of stuffs for the property on 16 July 2024. Good job Mike!
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Hardwick has the most, with 1,517 reviews rated 4.9 out of 5, followed by Stevenage with 1,510.
The five Hill Residential Limited offices, by town: