4/5
Did a good job Plenty of viewings Would recommend

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445 reviews across 5 offices and 4 platforms
Hearnes Estate Agents has five offices, in Ferndown, Bournemouth, Poole, Ringwood and Wimborne. Together they have 445 reviews on four platforms, rated 4.6 out of 5 overall.
384
Reviews on Google
All 5 offices
58
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 5 offices
1
Reviews on Trustpilot
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Hearnes Estate Agents's five offices, most reviewed first. Each has its own page.
Showing 384 reviews on Google only. Show every review
4/5
Did a good job Plenty of viewings Would recommend
5/5
Recently purchased a home via Hearnes Estate Agents in Ferndown. A good experience; the purchase, as others have been, was very stressful with lawyers and the chain ! A big shoutout to Fiona Kinsman at Hearnes, who was the sales progressor, the person in the back office who makes the deals happen, behind the scenes, making the phone calls, writing the emails to all the solicitors and persons in the chain, that keeps deals together. Brilliant! Without a professional pushing and keeping the various parties talking , communicating, and cajoling, sales and purchases often fail. A much-overlooked role and an important part of choosing a good agency to buy or sell through. Thank you.
5/5
My experience with Hearnes has been fantastic from beginning to end. The staff were always on time for all viewings, ensuring they gave us a phone call within an hour of the viewing to provide personal feedback. They never once pushed us to reduce the price when things went quiet, and I trusted their professional judgement completely. Once sold, the team were extremely efficient in making the process as smooth as possible. I could not recommend them enough and would definitely use again!
5/5
We've recently sold a property through Hearnes in Ringwood. The staff were all very helpful and really put themselves out to achieve a good conclusion. Imogen Ruckwood was extremely conscientious and was very instrumental in finding the right buyer for our property and kept in constant touch with updates. I would have no hesitation in recommending Hearnes to anyone selling a property in or around the Ringwood area.
5/5
I have had an absolutely fantastic experience with Imogen at Hearnes Ringwood. From the very beginning she and her team have been professional, proactive and genuinely supportive. Her communication has been clear and timely throughout, and she consistently went above and beyond to help move things forward smoothly. It made a stressful process feel so much easier. Imogen is friendly, knowledgeable and incredibly good at what she does. I always felt she was really listening and had my best interests at heart. I couldnβt recommend her highly enough, thank you, Imogen, for all your hard work!
5/5
Excellent from the very first meeting with Jayson, a highly professional and friendly team who have kept us well informed even through a bumpy finale we never lost confidence in these guys!! Thank you for helping us get through what is an end of an era for us!!π»π β¦
5/5
I honestly canβt thank Lynda, Lyndon, Hannah and the rest of the team enough. They have worked tirelessly to sell our property and aid with the purchase of our new home. They are a truly fabulous team who show great kindness, empathy and compassion and absolutely work in your very best interests! I honestly canβt thank Hannah enough for the amount of advice and support she has given us along the way. I can absolutely guarantee that I will only ever use Hearnes if I ever need to sell or buy a property again in the future. Thank you all again for making helping us in our journey, and supporting us along the way.
Itβs been a journey with plenty of bumps in the road. But weβre all a team together working to get the move done and you certainly played your feisty part!! Sometimes the legal representatives cause more problems than they solve but you kept them on course and we got there in the end!! Part 1 done - now onto part 2. Hopefully the best part. Thanks for your kind words and weβre enjoying being part of your team!! Warm regards, Lyndon and the rest of the team!!
5/5
The whole team at Hearnes have been great from start to finish. A special thank you to Hannah for being fantastic and supportive throughout
Yaaaaay!! At last! Talk about patience and perseverance! In the face of conveyancing incompetence (from one firm in the chain) Well done for sticking with it to the point that you had to exchange and complete on the same day in the end. Iβm sure youβll love it down here and itβs a lovely family home. All the very best, Lyndon Le Boutillier.
5/5
Aways keeping us informed to what was happening during our house move ,would recommend them
Thanks Annie. Really appreciate your 5 star review and hope you love your new home!! Iβm sure youβre going to LOVE the garden especially. Warm regards, Lyndon Le Boutillier
5/5
Great experience buying a property through Hearnes Bournemouth. Good communication and clear honesty. Andy was our main contact and was transparent and helpful. Even the rest of the team seemed polite and knowledgeable when viewing some of the other properties they had listed. Next time we are looking for a property to purchase I will be checking theirs out first.
5/5
Second time working with Hearnes in 5 years, and have been really impressed by how the team have developed their professional and consultative approach to selling houses. In a challenging market, we've been given true and honest feedback throughout the process with regular updates from the team. A pleasant experience and will be returning to Hearnes when needed in the future when needed.
5/5
We would totally recommend Hearnes. Professional and efficient from start to finish. Superb communication throughout from all the team. A special shout out to Sam the manager, who was excellent, attentive and who worked tirelessly to make our sale and purchase happen. Thank you to Sam and all at Hearnes Ringwood!
5/5
The Hearnes team were the most efficient part of the home selling process. Not having had to sell a property for 30 years it was a relief see that they have communication down to a fine art. I wont make a move without them again. Thank you to all involved.
5/5
Hearnes sold my property off market within 24 hours and helped me buy my next home too. Sam was fantastic at helping me through the process navigating some tricky situations that came up during the conveyancing process. Sam is very knowledgeable and great at what he does!
5/5
I would like to thank Hearnes for my experiences previously selling 2 homes of mine,with very professional staff. A very special thank you to Imogen for her efficiency, friendliness and hard work putting my new purchase together. She is one of the best agents I have worked with. great communicator. Thank you Imogen Highly recommend Pauline K
5/5
Sam at Hearnes was fantastic. He was understanding and regularly communicated with both Buyer and Sellers throughout the house purchase process. The service provided was thoroughly professional at all times and I would happily recommend him and his team to anyone whether buying or selling. Thank you.
5/5
The team were all very professional and each member was kept informed about the progress of the sale. From the beginning, having a realistic price put on the propert and advice and updates of viewing, everyone was keen to get the sale finalised. When we called for any update, regardless of if our main contact was in the office or not, whoever we spoke to had answers to keep us updated. We would recommend Hearns to anyone who wants their property sold. The whole process was stress free.
5/5
Once again the iconic team at Hearnes Bournemouth have pulled together and sold our property. It only requires 1 person to visit as the incredible sales team did their bit whilst sipped on latte somewhere away from the viewings that our buyer had. Then it was onto the closing out of the sale and sorting out all the legal work. Not a problem for the team as they smoothed over any bumps to ensure exchange and completion happened within a very acceptable period given the general market timelines these days. There are many reasons why Hearnes are No. 1 in the market and it has been our pleasure to use them again for this sale. Professional. Understanding. Supportive. Collaborative. Invested. Pleasant. Cheerful. Knowledgeable. Humans! In summary, just dames good at what they do! Thanks All βοΈβοΈβοΈβοΈβοΈ R & J πππ
Thank you Russel! We really appreciate your lovely review and hope you enjoy your new home for years to come. Thank you for using Hearnes.
5/5
Andy and team (especially Ellie) at Hearnes bournemouth are outstanding! Patient, attentive, caring and professional. They were outstanding from first viewing to completion, great comms via WhatsApp and phone / email. Couldn't fault them throughout the whole process, felt very personal and attentive. Highly recommend them! Thanks to them - we are happy in our dream home!
5/5
Sam and team are great! We bought and sold through Hearnes and although the process was long and had some hurdles due to the nature of the process, the team were fantastic at keeping everything on track and keeping us up to date. Certainly a great service and I would not hesitate to recommend them to anyone. We would certainly use again if we were thinking of moving again.
Thank you Ryan, much appreicated. I hope Lauren and yourself enjoy your new home together, it certainly had it's hurdles but a fantastic home in a great location. All the very best from all of us at Hearnes
5/5
Having just sold a house with Hearnes I would love to share how easeful the experience was. They were always one step ahead and the communication was consistently strong. The team as a whole were wonderful however Sam was stand out for me. Sam's skills as an estate agent are second to none. During the whole process Sam worked really hard to find me a property, helping me think outside of the box. Sam was always showcasing other properties and going the extra mile to support all of his portfolio. I couldn't be happier with their service and would gladly use them again.
Thank you Tash for your kind words, it was delightful dealing with you and I'm delighted we got there in the end. If you need any help in the future we'd welcome you with open arms. Best wishes from all of us here at Hearnes.
5/5
I had fantastic experience with Hearnes. We were buying a house for the first time and hearnes especially Josh (employee) had helped us a lot. Josh was very calm and explained the procedures step by step, so well. He is one of the main person who helped and supported us in getting this house. We are really had a great experience with Josh. We strongly recommend hearnes.
5/5
The team at Hearnes have been incredible. They have worked tirelessly to get our sale and purchase of the line. We really appreciated their supportive and understanding approach and professionalism. We would thoroughly recommend their services to anyone looking to buy or sell a property ππ»ππ» β¦
5/5
The team at Hearnes have been excellent from start to finish. As a first time buyer, (and buying a house by myself) it could be quite daunting at times but after finding my perfect house through Hearnes, the team made the process run so smoothly. Hannah Palmer the sales progressor, has been so friendly and professional. She always kept me updated and responded back so quickly and it was really reassuring to be able to approach her with any enquiries or concerns that I had. She is very knowledgeable and efficient and I felt supported throughout the whole process. I would definitely recommend Hearnes Poole to anyone.
Thank you Hayley, we all try our hardest! But it does make it easier when Hannah says that you were really lovely to deal with!! I hope you enjoy your new home-exciting times! Warm regards, Lyndon Le Boutillier
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Ferndown has the most, with 177 reviews rated 4.5 out of 5, followed by Bournemouth with 137.
The five Hearnes Estate Agents offices, by town:
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