5/5
GoogleRating only, no written review.
Trusted Agent profile
Hearnes Estate Agents in Ferndown, Poole, Bournemouth and 2 more
★★★★★
456 reviews across 5 offices and 4 platforms
Hearnes Estate Agents has five offices, in Ferndown, Poole, Bournemouth, Ringwood and Wimborne. Together they have 456 reviews on four platforms, rated 4.6 out of 5 overall.
395
Reviews on Google
All 5 offices
58
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 5 offices
1
Reviews on Trustpilot
Business-wide
Our offices
Hearnes Estate Agents's five offices, most reviewed first. Each has its own page.
- Hearnes Estate Agents Ferndown6-8 Victoria Road, Ferndown, BH22 9HZ177 reviews · 117 on Google (4.5)5 in the last 90 days
- Hearnes Estate Agents Poole18-20 Parkstone Road, BH15 2PG139 reviews · 128 on Google (4.9)4 in the last 90 days
- Hearnes Estate Agents Bournemouth122 Old Christchurch Road, BH1 1LU137 reviews · 78 on Google (4.7)4 in the last 90 days
- Hearnes Estate Agents Ringwood52-54 High Street, Ringwood, BH24 1AG60 reviews · 49 on Google (4.3)2 in the last 90 days
- Hearnes Estate Agents Wimborne6 Cook Row, BH21 1LB35 reviews · 23 on Google (4.8)1 in the last 90 days
Reviews on Google
Showing 395 reviews on Google only. Show every review
Google3/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Hi Joshua, I am sorry you have not had the responce from my team that you wanted please feel free to email me with your points. Many Thanks, James James@Hearnes.com
5/5
GoogleVery helpfull nice people friendly
5/5
GoogleGood customer service friendly staff, especially the manager
5/5
GoogleGreat Agency, really good personal service.
1/5
GoogleEven 1 star is too generous. Stay away. they continuously lie, don't know things but manage to speak up once caught out, when we already knew the information from somewhere else. Horrible company, no wonder estate agents get a bad reputation. Their work ethics are totally wrong and if I wanted to waste anymore time with them, I would take it much further.
2/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi ArkRoyal. I would be very interested to hear from you to understand the reason for your rating and try to make sure we do better next time. If you would be so kind as to email poole@hearnes.com I will deal with it in total Confidence. Many thanks, Lyndon Le Boutillier, Managing Director.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery happy with our experience of using Hearnes Estate Agents to buy our property in Ferndown. Hearnes are an independent estate agent and so did not try and sell us any in-house conveyancing service like the larger estate agent chains. I spoke with the manager who explained he was more interested in selling houses than financial products. He was very open an pragmatic when it came to liaising with the vendor to negotiate an acceptable offer price. I would happily use Hearnes Estate Agents again to buy or sell a property.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Hearnes Estate Agents and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South West
Source: EA Masters winners lists, as published, linked by year.
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Questions about Hearnes Estate Agents
Which Hearnes Estate Agents office has the most reviews?
Ferndown has the most, with 177 reviews rated 4.5 out of 5, followed by Poole with 139.
Where are the Hearnes Estate Agents offices?
The five Hearnes Estate Agents offices, by town:
- Bournemouth: 122 Old Christchurch Road, Bournemouth, BH1 1LU
- Ferndown: 6-8 Victoria Road, Ferndown, BH22 9HZ
- Poole: 18-20 Parkstone Road, Poole, BH15 2PG
- Ringwood: 52-54 High Street, Ringwood, BH24 1AG
- Wimborne: 6 Cook Row, Wimborne, BH21 1LB
Has Hearnes Estate Agents won any awards?
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West.
