Trusted Agent profile
★★★★★
445 reviews across 5 offices and 4 platforms
Hearnes Estate Agents has five offices, in Ferndown, Bournemouth, Poole, Ringwood and Wimborne. Together they have 445 reviews on four platforms, rated 4.6 out of 5 overall.
384
Reviews on Google
All 5 offices
58
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 5 offices
1
Reviews on Trustpilot
Business-wide
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Hearnes Estate Agents's five offices, most reviewed first. Each has its own page.
Hearnes Estate Agents and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
2020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
Showing 384 reviews on Google only. Show every review
5/5
GoogleWe are delighted with the service we have received from Hearnes in Ferndown. Alec opened our eyes to an area we hadn’t considered and secured us a viewing at an unfinished bungalow, which we were able to secure. Thank you Alec, you found us our dream home, a beautiful bungalow in the perfect location and thank you to Angie for chasing up the chain and getting our move done very quickly.
5/5
GoogleI've been delighted with my Hearnes experience from start to finish. They were a delight to deal with and I receive great support from a wide team of professionals. Importantly they also secured me a great sale .
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
5/5
GoogleHearnes were a pleasure to deal with. Angie was extremely efficient, always prompt in her communications and made our purchase smooth and swift. Thank you Angie, we're very grateful, Sue & Steve
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
5/5
GoogleI returned to use Hearnes again some years after they sold my previous property as I was very pleased with the service. I certainly wasn't disappointed as the service was once again excellent from start to finish so I would highly recommend Hearnes in Ferndown for both selling and buying a property.
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
5/5
GoogleAngie has been so helpful and any questions we have asked Angie she has got back to us within a couple of hours. We cannot fault the service we have had with Hearnes. A very friendly company from start to finish and we would definitely recommend.
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
5/5
GoogleWe would highly recommend Hearnes Estate. We had lost several buyers through no fault of Hearnes and Alec always had another possible buyer in line which proved successful. Angie progressed the sale and we finally completed on Monday. Thank you all Lesley Richard and Stan.
Thank you for taking the time to review our service. Hard work and tenacity reaped the desired result. All the best for the future. Julian Tucker Director
5/5
GoogleI don't usually leave reviews but on this occasion I feel it's definitely deserved. Andy and the team have been fantastic and I am very impressed by the service that I have received from them. I cannot praise them enough and I am happy to recommend them. Thanks for everything.
5/5
GoogleSuperb service from Andy, Spencer and the guys at Hearnes Bournemouth, keeping us updated and engaged throughout a long purchase, due to probate. Can`t recommend the professional and friendly service enough. (Andy & Susie).
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service at all times
Many thanks for sharing!
5/5
GoogleWorked very hard on our behalf as well as that of the seller.
5/5
GoogleWent above and beyond to help us sell our flat, putting us and our buyer at ease.
5/5
Google‘Brilliant’ customer service, ‘Amazing’ morals and overall an ‘Excellent’ experience. Thank you Michael for all the help. We would highly recommend!
5/5
GoogleHighly recommend Hearnes. Great clear cut communication, good customer service and happy to help with any problems that I had.
5/5
GoogleSold through Hearnes, really impressed with the smooth process and professional service received - particularly from Emma (branch manager)!
Thanks for your kind words. Emma is such a valuable staff member and her team always do their utmost to make the process as stress free and smooth as possible. Hope your future endeavours work out well for you.
5/5
GoogleHad a great experience with these guys, really helpful and had fast clear communication throughout. When it comes to selling my house I will be coming here first. Thank you for all your hard work.
5/5
GoogleMichael was fantastic throughout each stage of the process. Personable, professional and prompt communication from start to finish. Excellent service, couldn't recommend highly enough.
5/5
GoogleVery professional, experienced and personable. Were very attentive to one’s feelings and there to resolve any issues. The sales brochure was one of the best I’ve seen. Thank you.
5/5
GoogleWonderful service all round. Lyndon helped tremendously with the complicated purchase. Grateful thanks also to Emma, Lynda and the team for their unfailing support.
5/5
GoogleAn excellent service, all very professional, excellent communication and time keeping. They put every other Estate agency I have employed in recent years to shame. Would not hesitate to use again and highly recommend. Thank you all very much.
5/5
GoogleFrom buying and selling previously it’s always been nightmare with other agents and solicitors. However using Hearnes for the first time purchasing a property has been smooth process so far. The sale nearly fell through but Emma Smith saved the day and was back on within hour. We have now exchange and due to compete in next month. Thanks Emma and team.
Hi Chantal. Thanks for sharing your experience. Emma is an absolute Trojan and always works her absolute hardest to make things happen! Hope your move goes smoothly and you love your new home!
5/5
GoogleIf only all estate agents were like Hearnes in Poole. Lynda found us a wonderful house, and Emma adeptly saw the process through to completion. Proactive and professional throughout. We would recommend Hearnes to anyone looking for a property in the Poole area.
Thank you for your kind words. Everyone tries their hardest here! Hope you settle in to your new home and love it there!
5/5
GoogleEveryone at Hearnes was brilliant . Thank you to Laura who listened and Emma and Michael who all helped get our house purchased on time and never tired of answering our queries . Second time we have purchased through Hearnes and always customer focused . Thank you .
5/5
GoogleWe have looked for our fist house for over 1 year, and we meet different Estate Agents, but none was as professional, friendly and helpful as Emma and Michael were! they are great! Above our expectation! I would definitely recommend them, and we would definitely contact them if we want to sell! They are the best team ever, and I am not easy to please.
Thanks Hamaseh! I’m not easy to please either so it’s lovely to hear that you’ve had great experience above your expectation levels from Emma and Michael. Hope you love your new home!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ferndown has the most, with 177 reviews rated 4.5 out of 5, followed by Bournemouth with 137.
The five Hearnes Estate Agents offices, by town:
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West.
