Trusted Agent profile
★★★★★
1,449 reviews across 3 offices and 2 platforms
Harron Homes has three offices, in Carlton, Doncaster and Rossington. Together they have 1,449 reviews on two platforms, rated 3.9 out of 5 overall.
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Harron Homes's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
TrustpilotSnaith
just reserved at Snaith, both Rebecca & Lee were very helpful
Thank you for taking the time to leave a review. It’s great to hear about your experience with Harron. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotHuddersfield: outstanding service!
Went up to view the show homes and they were absolutely stunning. Very tidy, clean and so presentable. Have the most welcoming and delightful team as we were all treated so nicely. We were greeted by Jacquie, and she was so nice. 100% recommend even just popping up and viewing the show homes as they give you lots of useful information and support, even if you decide that it is not the best place for you- it is extremely worth a viewing! They provide a wide range of homes and allows you to build an idea of what you would like in a home. Best service yet!
Thank you for taking the time to leave a review. It’s great to hear about your experience with Harron! We will pass your feedback onto the team. Thank you again!
5/5
Trustpilotour harron home at The Banks
After waiting a long time for our home, due to circumstances beyond anyone's control, we moved in in august. We absolutely love our home, it is perfect for us, in an ideal situation in a lovely cul de sac with friendly neighbours. There are less snags than we expected for a new house and Anthony and Chris on site have responded quickly to any of the minor snags that we have found. The quality of the materials used in the build is excellent when we have compared it to other new houses and the design is fantastic.
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotOur new Harron Home Oaklands Heath
We moved into Oaklands Heath, Huddersfield in July and yes we had some minor snags, but all were dealt with quickly and effectively by Jacqui, Debbie, Michael and Richard with no fuss and we are delighted with our new home from the design to the finish. I love how the areas from room to room flow and with a growing family the space is also important.The Sales girls have become friends and I want to thank them for the time they have taken with us. A special thank you to Leon who has been very helpful throughout. The trades people on site are also great, nothing is too much trouble and they always seem to have a smile for us, they have made us feel as though we are their priority.Great job all round we're looking forward many happy years here and we'd certainly recommend them to anyone considering buying a Harron Home.
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
1/5
TrustpilotLost deposit money
We took the plunge and put a deposit on a Harron Home two months ago. Since then we have looked deeper into the company and have not been at all impressed. Although mixed reviews on this site, not so on facebook and twitter. Also press reviews that all are very negative. One thing that stood out was the lack of ongoing customer service and being isolated once they have your money. Unfortunately, I am not well enough to be able to cope with a house with potential defects and have to wait a long time for them to be resolved. We have now pulled out of the purchase, and although we have lost the few hundred pounds deposit, in the long run we have defiantly made the correct decision.
1/5
TrustpilotStrange that they are now getting five…
Strange that they are now getting five starsMy experience does not reflect this.I am unwiiling to put on this site my location in case of causing problems for my friend
4/5
TrustpilotThe sales team ( Tracey and Joanne)…
The sales team ( Tracey and Joanne) were amazing they couldn’t do enough for us when we were buying our home also Todd has been very helpful with the after care.Our home is beautifully designed and we love living herePlot 104 meadow veiw
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
4/5
Trustpilotsalcombe
We purchased the salcombe love the layout. Very pleased with our purchase. The site is coming to a finish now and looks a lovely development. The house came with a few minor snags which Harron’s correct with a list provided.
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotExcellent.
Bought a house on Amberwood. Phase 2 Found the staff great. Excellent experience.
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotLizzie from Harron Homes in Regents…
Lizzie from Harron Homes in Regents Green is amazing. I am a single person with minimal experience with house buying. Lizzie has been very patient and taken the time to get to know me and my life style. She has fit my dream forever home to compliment my life. She has gone step by step through all my options and clearly manages my expectations. She has made what is a very stressful process into something very enjoyable. I would not hesitate to reccomend Lizze and Harron Homes. Thank you Lizzie
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotExperience - recent purchase.
Great experience. Very helpful team. Highly recommend.
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home.
5/5
TrustpilotVery impressed with the Salcombe…
Very impressed with the Salcombe especially the master bedroom.. Sophie (sales Rep) was very knowledgeable, helpful and extremely pleasant. Plan to bring my husband back to view.
Thank you for taking the time to leave a review. It’s great to hear about your experience with Harron. Our teams are always working hard to deliver our customers with the best possibleexperience. We will pass your feedback onto the team. Thank you again!
1/5
TrustpilotAbsolute cowboys
Just don’t bother, and don't believe them when they say "they've changed"....we were told that in March 2017!Harron Homes have excellently designed houses but sadly that’s where the positives stop. My wife and I have been thoroughly disappointed with the final house. Our house has had over 250 snags and the standard of workmanship throughout has been extremely poor. This has also been confirmed by a professional snagger and an independent surveyor and structural engineer. Our snags have included major structural issues such as a bowing wall, an RSJ not in compliance with Building Standards and missing insulation from the walls and roof. The customer services team ignore emails / phone calls / letters and cannot actually resolve issues. The Head of Customer Services is also unprofessional and ineffective - I've not heard anyone say one positive thing about her!We’ve had two Construction Managers visit our property who have agreed it’s poor, but didn’t actually fix anything. As a result, we’ve now raised three separate complaints with the LABC which has been painful and has proved that Harron Homes repeatedly lie, and are only focussed on maximising profit. When you speak to the LABC they will openly admit that Harron Homes are one of the worst house builders they work with!Our neighbours are also disappointed with their homes too, and as I can see from the other reviews we’re not alone. I would tell anyone to walk away, as there will be better houses on the market. Plot 94, Farriers Croft
1/5
TrustpilotShoddy finishes
The houses are great - but the finish is terrible. Customer service is even worse. We’ve been in the house almost three years and still waiting for our snagging to be sorted out. No reply from harron despite weekly calls for 6 months. Plot 8, lindley
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our customer service team is liaising with you at present to find a suitable resolution. If you have any further queries we would urge you to contact trustpilot@harronhomes.co.uk.
1/5
TrustpilotStay Clear of Harron
We moved to what was supposed to be our dream home last year. Since moving in we’ve had no end of problems. The garden walls collapsed narrowly avoiding injury to our 3 year old grandson, the kitchen diner suffered extensive damage due to raining in, the whole kitchen floor had to be replaced and we’ve had black mould in the kitchen. Non of the internal doors fit. When we threatened legal action we were told they would refuse to carry out the work. Customer service is shockingly poor. We expected snags and had they been dealt with properly and we hadn’t been ignored by harron then this may have been a different review
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our customer care team is liaising with you at present to find a suitable resolution. If you have any further queries we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.
1/5
Trustpilot12 months of delays and outstanding snagging after 2.5 years
We were due to be in our home in December 2015. 4 weeks out we were told that the house would be ready on time. In December Harron we stopped by the council from building for 4 weeks due to breaking rules they must follow to which Harron blamed the council for the delay and said we would be in by January. Then it was February due to a legal issue with Taylor Wimpy, then March. At this point I went to see the house, (keeping in mind that it was 4 weeks out from being ready in November) to find it was only just above the foundations.This review could go on forever, so to cut it as short as I can, every month we were promised to be in the following month. Come the summer, my wife was heavily pregnant and we asked Harron on numerous occasions to just give us a realistic date to move in so we can plan our life with our new child. These were ignored and the promise of the following month continued every month.It eventually came to November 2016 and Harron confirmed the house would be ready in December. At this point we had 3 months left on our rental that we only needed to get because of Harron delays but Harron threatened legal action if we did not complete in December.Moving into the snagging, I had a list of 80 defects on the first walk round with more appearing when we moved in. The struggle to get things sorted is unbelievably difficult and 3 years on, we are still waiting. If we go to the LABC, it will cost us more money.Harron do not care about its customers. False promises and a customer service team that do care but hit a brick wall in being able to sort anything for you.
Hi there, thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our customer service team is liaising with you at present to find a suitable resolution. If you have any further queries, please contact trustpilot@harronhomes.co.uk. Many thanks.
1/5
TrustpilotAvoid avoid avoid!
Avoid avoid avoid! We bought our house in November 2018 still trying to get snagging done! We moved into an unfinished house with broken windows and unpainted walls! The management are liars that all want to cover their own backs. They fail to turn up and do not stick to their word!
Hi Estelle, thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our customer service team is liaising with you at present to find a suitable resolution. If you have any further queries, please contact trustpilot@harronhomes.co.uk. Many thanks.
1/5
TrustpilotSave yourself the hassle and buy a Taylor Wimpy
I have owned a new build before and although they didn’t brand themselves as a luxury house builder with houses build to the highest standards they certainly exceeded Harron Homes on the build quality of my house. We moved in just over 2 years ago and have made painful progress in getting our snagging and issues dealt with. First you have to get a response from the abysmal customer service team, then you have to wait in for someone to look at your snags (if they even turn up!) then you have to chase it some more, then some more, then some more. Next someone else has to come look at your snags as the last person has left the company and with them taken any trace of your issues/existence. An ‘expert’ will then come (or maybe they won’t) look again for 30 seconds and decide it’s all ok. Matter closed. If you confront them about it, they lie. I have never experienced such a dishonest company who truly do not care about their customers. DO NOT BUY A HARRON HOME however gorgeous the plans are and perfect the design because you will be nothing but disappointed. I also find it hilarious that all the positive reviews get a thanks and yet all the negatives can not be verified as genuine! Reading the reviews I know which ones I would bet my life’s savings on for being genuine.
1/5
TrustpilotWhere do I start they lie to get you in…
Where do I start they lie to get you in your house and when you complain about how it’s finished you seem to disappear and don’t exist, the only seem to respond when you start court action, my advise is steer clear unless you want to be constantly disappointed, the biggest purchase of your life and the experience should not be like this, I would choose anyone over Harron Homes even Bob the Builder would do a better job. Read the reviews and the Yorkshire Post stories were not wrong.
1/5
TrustpilotOver 2 years of ringing every other day…
Over 2 years of ringing every other day to get snagging done. Issues ranged from leaks, 6 shower trays, tiles, broken windows etc. 21 pages of snags. From the outside houses look good, but poor execution inside. Ran over it’s completion date and was rushed. Wouldn’t recommend anyone to buy one.
Hi Jonathon, thank you for your review.Our teams are keen to assist you further but in order to do this it is recommended by Trust Pilot thatwe audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on ourdatabase, therefore we have sent you a private message via Trust Pilot through which you canprovide your full details so we can assist you further.Many thanksHarron Homes
1/5
TrustpilotWe have lived in our harron home just…
We have lived in our harron home just over 2 years now. And are completely at our wits end. All our drains are now clogged up and are overflowing, we can not use any water facilities within our house, showers, toilets, taps ect as it comes back up from our pipes back into the house and we have raw sewage seeping into our back garden. We had reported this issues months after moving into the property and has been an ongoing issue. The house is now not fit to live in as its unhygienic we and our dogs have become Ill. And we are now at the point where if we where to use the shower the water would come through our ceiling and cause even worse internal damage. The issue all stems from a cracked pipe in our neighbours garden which would sort the issue. However harron are refusing to do this! What sort of company will not deal with issue that is putting peoples health and hygiene at risk and will let further substantial damage to our property and risk of flooding by not resolving this known issue. We payed an awful lot of money for what should have been our dream forever home. But in reality its turning into a nightmare. Truly awful after care. My only option is now to seek legal advice!
5/5
TrustpilotWe moved into Bishops glad Ripon with…
We moved into Bishops glad Ripon with the intention of finding our forever home and we were not disappointed. We part exchanged our old house which was very smooth, it was delayed by a month but important our house was right,. we absolutely love the house and the area. there were some very minor snags. the very attentive on site workmen had every thing fixed within a few days. the rooms are all a good size. it just the sort of neighbourhood we want to bring up our family. there is a beautiful nature reserve less than 50 metres from the house. Plot 8 bishops glade .
Hi Edward, thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotHelpful sales advisors
We’ve just completed our colour options at the Lavender Fold site and have to say we were wary about going with Harron Homes from the reviews at first.However, we visited our friend’s house on another development whose snags were minor and resolved in good time, which settled our nerves as they have a beautiful property. We managed to put an early bird down on a Baybridge back in April and since then the sales side has been absolutely brilliant.Our sales advisors Sharon and Eileen couldn’t have been more helpful answering our many questions. As first time buyers we also found their recommended financial advisor and solicitor really helpful, making the legal side run very smoothly!For us the buying process has been seamless and we’re currently keeping everything crossed for a Christmas completion to a high standard. I’ll leave an updated review post move in!
Thank you for taking the time to leave a review. It’s great to hear about your experience with us. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
1/5
TrustpilotThis is a House Builder to avoid
This is a House Builder to avoid. They can NOT be trusted. We have been in our House approx 14 months now and most of our snags are still to be resolved. Customer service is just awful. They wont respond to emails or phone calls, even if you have water leaking into your lounge!!! I can say with 100% confidence that this is the worst company we have ever dealt with.As for the 5 * reviews, Enid Blyton must be contarcting at Harron Homes, writing both the literature and the reviews. They are completely untrustworthy and 1 star is 1 too many. Save yourselves literally years of stress by buying from a more reputable builder.
Hi Henry, thank you for your review. It is our understanding that you are now in contact with our team to find a suitable resolution. We would like to take this opportunity to reassure you that we take customer feedback very seriously. Many thanksHarron Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Carlton has the most, with 1,387 reviews rated 4.0 out of 5, followed by Doncaster with 1,361.
The three Harron Homes offices, by town:
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