Harron Homes estate agents in Carlton, Doncaster and Rossington

★★★★★ 1/5

Trustpilot

Think Twice!

We moved into our dream home in March last year and were initially impressed with the excellent customer care provided by the sales people, only for this to be short lived. We moved into our property as lock down began and expected that their would be delays, we didn't pester or complain about the lack of contact as we knew the situation was difficult. However one year on and we still haven't had any contact with anyone from the company regarding the snagging that needs doing such as; toilet window sill being smashed and the spotlight never working in the kitchen, not much to complain about really. I have spoken to two site managers who have had no interest in the fact that we have never had anyone look at what we need fixing. We now have birds living in the loft as they left big holes underneath the roof so that they could get in. Our neighbours have had the same problem and after many phone calls they have had their problem sorted. They also mentioned to the people who came to fix this that we were having the same problem too but there response to this was 'well that's their problem to sort out'! We have rand customer services and left several messages to which no one has responded. I am not a person who would normally complain but i would definitely think twice before purchasing from this company again, which is a shame as the house itself is beautiful.

Samantha · 18 March 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Forresters View - Crich

Moved in a week earlier than anticipated. Very few snags so far, but most have been dealt with on the day have been found. All staff, office and site based have been pleasant and approachable. We love our house and have found the service excellent from Harron and would recommend.

Shelley · 18 March 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Highfield Manor, Fixby

We have recently moved into our new home at Highfield Manor, Fixby. Words cannot express how much we love our new property (Warkworth). The finish of the home is amazing, and we have literally struggled to find any of the usual new build snags to mention. The aftercare experience provided by Matt and Nathan (site management) has been absolutely superb! They have regularly called to check on things, making sure we are happy and have settled in ok. Any queries or requests have been actioned straight away, and we can’t thank them enough for the effort they have always shown. This is backed up with the amazing Jane on sales, which evidences what a strong team they have at this site. I cannot recommend buying a home at Highfield manor enough if you’re thinking about doing so. We have been extremely happy with the whole process from start to finish!

Ian · 16 March 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Shireoaks

We've just reserved a plot at the Grange, Shireoaks. Jo was brilliant and very accommodating fitting me in at short notice to make sure we reserved our ideal plot.The whole process was very easy and we are really excited to be moving there in a few months.

Karen · 10 March 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Good sales team

A big thank you to Sandra at The Hawthornes in Carlton. She has been so patient, understanding and happy to answer our 50 calls a day! Also to Rebecca who we originally dealt with...she was lovely and one of the best new home sales execs we have come across. Unfortunately, it hasn’t worked out for us on this occasion but we will be back in touch with Sandra in a year or two when the development is further on.

Jess · 8 March 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

An amazing and exciting experience!!

I can’t begin to explain what an amazing experience we have had already with buying our first house together! With it being my first house I wasn’t sure what to expect but Nathan and Jeanette at Heritage Green have made it such a wonderful and exciting experience! Always at the end of the phone if any questions need answering or just ringing to keep you updated, we really couldn’t ask for anything more. We have all the confidence that this will continue until the day we move in and probably after! Thank you again!

Carlaj · 8 March 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

I couldn’t have ask for a better sales…

I couldn’t have ask for a better sales executive. Since my reservation at forest reach plot 35, Alistair Cobbett and his team at forest reach has been very helpful, by responding to all my enquires in timely manner, explaining every detail, chasing up my mortgage offer. More to that, he is making sure everything goes on smoothly. For all of these, I’m ever so grateful

Laurantine · 8 March 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Highfield Manor - Ingelton

We have very recently moved into our ‘Ingleton’ at the Highfield Manor site. We have experienced moving delays due to external factors but now we’re moved in, we are absolutely delighted with our new home. The finish of the home feels premium and luxury, with all of our pre-build choices included without error. Jane, Debbie (Sales) and Matt (Site Manager) have been a pleasure to deal with and the aftercare since moving in has been top drawer. We have an appointment on Wednesday to address the inevitable snags that come with a new-build. This was organised by Matt without needing to me prompted. Overall we are delighted we chose to move into Highfield Manor!

Luke · 8 March 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Brierley Heath

We went to reserve our first home yesterday at Brierley Heath, our journey so far has been amazing and Julie was so helpful and went through every detail to ensure we were happy. Looking forward to seeing the progress and moving in!

Eden · 7 March 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Reserved our dream home today at…

Reserved our dream home today at Brierley Heath. Julie was so helpful and informative about our house type , our individual plot and the development as a whole. She made sure we had all the information that we needed and went above and beyond to build a package to suit our needs. Thankyou to Julie we are so excited to move into our home!

Lauren · 6 March 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Thank you Jo @ The Grange

Just had a great session with Jo @ The Grange in Shireoaks trying to sort through all the options on offer ready to move in soon!Dead exciting trying to visualise our brand new home and good to have a knowledgeable and helpful consultant on the whole process

Paul · 6 March 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Jason at The Hawthornes Carlton

Moved into our home last week and couldn't have asked for a better site manager. Jason was amazing and made sure any issues we had were sorted and went above and beyond to help us out. Thank you for our lovely new home and for making us feel like we were never too much trouble.

Jade · 5 March 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Thank you Nathan and Jeanett

We are about to move into our home at Heritage Green and cannot thank Nathan and Jeanett enough for their help and support through the process. They have always been at the other end of the phone for every little query and their guidance through each step has been amazing. We are so excited to get our keys is just a couple of weeks time. Thank you!

Philippa · 4 March 2021 · Harron Homes Rossington

★★★★★ 1/5

Trustpilot

High Gables - Lies, false promises and a not so luxury home.

Further to my partners review (Joe M - High Gables, Pocklington - Great Expectations, a Greater Disappointment) I feel we owe an update on the situation.At this point we still have: no wifi, no path outside our home (signed off by NHBC to be completed end of Jan 2021), no drainage outside our home and not a single snag touched. Harron arranged a conference call with head of sales, head of customer services and area managers to discuss the matter further. This call advised us that they will update us by end of week after the government announcement (22nd February). We raised how we didn't understand why we had to wait for this announcement as their company policy on tradesmen wasn't following government guidance anyway - what could Boris say that all of a sudden changes their mind. Well, here we are 10 days later with NO update as promised and a home with 350+ snags. Our 2 year warranty is chucked down our throats, which after seeing on here they do not honour anyway gives us zero hope.During this time, our banister, quite literally, fell apart - my partner almost falling down the stair. We had heavily snagged this area 48 hours after completion and still they cannot see how leaving some snags will result in danger. I must say the majority of our snags are cosmetic, poorly finished and rushed work. However, we have had plumbers our 4 times already for boiler and toilet issues (they are ongoing too), poor workmanship, draughts through most windows and doorways/archways that are bowed and poorly constructed. Although I feel snags like poor plasterwork and finishes etc seem minor but for a 'luxury home' we deserve to have the best for the extortionate price we paid that is structurally sound. We deserve at least a date to when these works will be carried out.After having the site manager (he is new to site here) in to secure our banister, he was appalled himself at how the house was handed over to us - let alone how it was signed over in the first place.We were sent their 'Complaint Procedure' - I'm not sure how they can call three bullet points a complaints procedure but hey - and have now exhausted it to no avail. We may have not done enough due diligence as we saw so many lovely reviews here - it would appear all they do in sales is pressure to leave a good review. They do a fantastic job drawing you in, making you trust them to then crush it after completion. PLEASE listen to the negative reviews here, they are all true. COVID-19 has just been another excuse for them to not sort your homes out after moving in.We have been lied to at all costs, spoken to and shouted at by staff as if we are stupid and left feeling we have no other routes to go down. I'm sure they will reply to this with they cannot verify me or that customer services will liaise with us - both are false.I cannot say enough - DO NOT BUY FROM HARRON HOMES.We will update if/when we hear something.

Shona · 4 March 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

We reserved our house with Sharon on…

We reserved our house with Sharon on 1st March 2020 just before the first lockdown. Sharon could not do enough for us and was very supportive and reassuring every step of the way, throughout the whole process. Nothing was to much trouble or a silly question. Paul, the site manager was very knowledgable when we did our home demo and answered all of our questions. He was on hand to show and tell us anything we needed to know. We completed in July 2020 in the middle of the pandemic and it couldn’t have gone any smoother!! It went like a dream. We picked the keys up after lunch and were greeted with a lovely hamper and card from site. This was a lovely touch!! Sharon is a credit to the company and deserves to be recognised for her customer care, knowledge and commitment to her job. I would 100% recommend Harron to any potential buyer!!Since completing, Scott has taken over the site. The whole team on site are very courteous towards residents and are always very friendly.

Charlotte · 1 March 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

So impressed by the staff at Brierley…

So impressed by the staff at Brierley Heath particularly Julie and Karen. They have been so supportive and absolutely down to earth, any little stress we have had as first time buyers, potentially owning our own harron home in august, they have managed to handle this and make us feel more relaxed. Not only that, we have searched far and wide for a house we want, and these homes are stunning! They have everything we want & more! Thanks guys!

Pamela · 1 March 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Excellent customer service- I visited your Crich location a few…

I visited your Crich location a few months ago and was shown around your show home by Kim Gibbs. Beautiful homes and Kim was patient and knowledge and answers all of my questions regarding potentially purchasing a home that would be right for me. Kim provided me with all the information I needed and helped me to talk directly to an independent mortgage advisor providing me with further information and reassurance. Thank you, excellent customer service.

Sylvia · 28 February 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

We love our new home!

We’ve been in our new home at Rosendale Gardens a couple of months now and love it so much! We have no major issues and are really happy with the building work. The communication from everyone has been great, we have dealt with Sandra in the office who has been fantastic and is so lovely. And Garry has kept on top of the odd things we need sorting out. We are very happy with our home!

Jodie · 28 February 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Our Dream home.

Moved in to our dream home on Friday (plot 185). It is absolutely beautiful. We couldn’t be happier. Aisa and Rachael were brilliant through the whole process, they went above and beyond to answer all our questions and queries! And site manager John has been really helpful and friendly, anytime we have contacting him he has always been really prompt with his replies. Up to yet we have had a fabulous experience with Harron Homes (Sandlands Park, Hucknall). We are bound to have a few snags, but I have every faith that John and the team will resolve these for us.

Coral · 28 February 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Fabulous Location near Sherwood Forest.

Jo & Michelle were just Fabulous from start to finish. From choosing extras to welcoming me into my New Home, nothing was to much trouble. The design of the houses are lovely. I would highly recommend Harron Homes Thoresby Vale. The location is perfect, close to Sherwood Forest and the local village Edwinstowe with many family run shops and within easy access to the A1. Looking for a new home! This site is defiantly worth visit.

Emily · 27 February 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Our Beautiful Harron Home

Been in our home a month now and to be honest it’s the best decision we ever made ! We love our home it’s just what we wanted great size plot, beautiful location with access to Brierly Heath’s walks with links to the 5 pit trail.Julie and the sales team were so helpful from start to finish giving us everything from helpful advice to guidance and support we couldn’t of asked for more. Great experience!!

K · 27 February 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

One week in and we love our new home

One week in and we love our new home! From the start of our moving in journey Tracey, Sandra and Christie have always been on hand, helpful, supportive and informative.Ricky has provided us with all the information and knowledge needed when moving into a new home. He has over seen all our issues without fuss and with urgency.Over all we have received a great service and a warm welcoming to over new home.

Lucy · 27 February 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

A week in now to our new home at…

A week in now to our new home at Rosendale gardens Wickersley and we love it! Ricky has made us feel very welcome and supported us well. Very informative in our final home demo meeting and explained everything very clearly. Just had our one week visit and all going great. Great communication and support during our first week settling in.

Cathy · 26 February 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

New Build Home Bliss

Friendliness of all from reservation to move in made us feel special and valuedPost move in contact and help giving confidence if the was to be any problems no matter how slight Harron Homes are there to helpQuality of cleanest of property at move in didn’t feel the need to do anything even in this time of COVID 19

Sarah · 26 February 2021 · Harron Homes Rossington