Trusted Agent profile

Harron Homes estate agents in Carlton, Doncaster and Rossington

3.9

★★★★★ Good

1,454 reviews across 3 offices and 2 platforms

Harron Homes has three offices, in Carlton, Doncaster and Rossington. Together they have 1,454 reviews on two platforms, rated 3.9 out of 5 overall.

Google logo

4.1 / 5

21

Reviews on Google

All 3 offices

Trustpilot logo

1,433

Reviews on Trustpilot

Business-wide

Our offices

Harron Homes's three offices, most reviewed first. Each has its own page.

Latest reviews from every Harron Homes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Thorpe Meadows

Visited the Thorpe Meadows site several times this week to measure up. The ladies at the site Jeanette and Sylvia was very welcoming and very helpful even tho myself and my girlfriend have bought a Harron Home on another development.

Mr · 11 November 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi and thank you for taking the time to leave a review. It’s great to hear about your experience at our development, Thorpe Meadows. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Brierley Heath - Great customer service

We have recently purchased a new home at Brierley Heath, the on-site sales team of Julie, Hannah and Meryl have been fantastic from the time we initially visited the site to the date of completion. Now that we have moved in Meryl has called in regularly to make sure we have everything we need, we are now working with Dave and Joel on our snagging list and so far no complaints and looking forward to a positive review once the list is complete.

ChrisB · 8 November 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi Chris, thank you for taking the time to leave a review. It’s great to hear about your experience at our development, Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

We went to look at a house at Thorpe…

We went to look at a house at Thorpe meadows and the sales executive Jeanett was amazing. She talked us through every single detail and helped us reserve a plot . She made it look soo simple and easy. Very friendly and great experience .

Mrs · 7 November 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi Swetha, thank you for taking the time to leave a review. It’s great to hear about your experience at our development, Thorpe Meadows. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Great customer service from John at the…

Great customer service from John at the Far Grange Meadows site who is so knowledgeable answering all of my queries and arranging additional house visits. These fantastic quality homes.

Vernon · 6 November 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi Vernon, thank you for taking the time to leave a review. It’s great to hear about your experience at our development, Far Grange Meadows. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Shipley Lakeside

We’re looking to buy at Shipley Lakeside in about 6ish months. We wanted to have a look at the show homes to see what they were like, and see which home we could aim for. Charlotte was really welcoming and so helpful. We spoke about the phases, the quality of the builds, customer service, what we’d need to have in place for when we’re ready and lots more. We’ve left feeling very excited, so thank you Charlotte!

Alisha · 5 November 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi Alisha, thank you for taking the time to leave a review. It’s great to hear about your experience at our development, Shipley Lakeside. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Great experience (Anne Robson Sales Consultant)

My Wife and I wanted to express our thanks to Anne Robson (covering Bishops Glade sales office) for her fantastic customer service and support. The reservation process was clear, informative and collaborative. We left the session completely happy and cannot wait for our home to be built. Anne, you are a credit to Harron Homes

Michael · 1 November 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi Michael and Samantha, thank you for taking the time to leave a review. It’s great to hear about your experience at our development, Bishop's Glade. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Mr J Linfitt & Miss C Middleton

Myself, my partner and our newborn child went to the Bilsthorpe chase branch of Harron Homes. We were very nervous about purchasing our dream home, especially in the current financial market. The staff at Bilsthorpe chase (Hannah and Karen) could not have been more helpful and reassuring. They spent almost a full day supporting and helping us with our application and helped make the purchase of our dream home all the more special. Since the purchase, we have been to visit the property and the team and aftercare service has been second to none. We would highly recommend using Harron Homes, not only for the quality of their properties, but also for the excellent service and customer care offered. Hannah and Karen are a credit to the company and we thank them for their continued support with our home move.

J.Linfitt · 1 November 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi and thank you for taking the time to leave a review. It’s great to hear about your experience at our development, Bilsthorpe Chase! Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

High Gables, Pocklington

We are buying a house at the High Gables, Pocklington development. Naturally we have checked review sites and we have read the broad range of views expressed.Our experience has been very positive so far. We have met Gareth, the site manager, to see our house under construction and the sale process with senior sales executive Nicola has been very straight forward and efficient.Gareth showed us the build in progress and we talked about reviews and build quality. He was enthusiastic, helpful and gave us confidence that he manages the construction site well. He is happy for us to keep visiting our house during construction and I feel confident that we will be able to keep asking questions as well as raise any concerns we may have.Nicola has been a star and very helpful in arranging site visits and meetings to discuss choices etc. She is engagingly direct, helpful and happy to share her experience of choices combinations. Her broad experience in the industry shines through. Both Gareth and Nicola appreciate they are building real homes for real people and they care and seem to work well together.I’ll either add to this review or write further reviews to provide updates, however our experience so far has been great.

Miles · 29 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi Miles and thank you for taking the time to leave a review. It’s great to hear about your experience at our development, High Gables! Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Plot 123 The Brambles

Penny, Paul and Scott have been absolutely amazing throughout our buying experience. We would also like to thank Christie and Karen who we initially worked with. This is not the first new build house we have bought but it has been, by far, the best experience. Thank You.

Michael · 28 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi Michael and thank you for taking the time to leave a review. It’s great to hear about your experience at our development, The Brambles! Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Customer care at its best

After being let down on the purchase of a house, we visited Harron Homes - The Grange, Worksop to see what was available, we were greeted by Julia. If ever you want to employ someone who puts the customer first, Julia is your person, she was great, helpful, understanding and made the whole visit a real pleasure. Nothing was too much trouble both on the day and the number of follow up calls. Fantastic Experience and ended up buying the house. Thank you Julia, you were amazing.

Adam · 27 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi Adam and thank you for taking the time to leave a review. It’s great to hear about your experience at our development, The Grange! Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

4/5

Trustpilot

So far so good

So far so good! Part exchanging our current house for the price we wanted, just waiting to exchange contracts before organising our optional extras.

Charlie · 26 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi Charlie and thank you for taking the time to leave a review. It’s great to hear about your experience with us! Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

We have been very happy with our house

We bought our new build from Harron homes in Boroughbridge and have been really happy with our house. Yes we had a few snags as all new builds do but they were all sorted in the first 6 months. We have lived here 3 years now and have had no issues with our house. The finish is of a high quality, the rooms are spacious and all the fittings are still like new. The houses have character and are not just square boxes like a lot of other new builds I have heard some people have had a bad experience but I felt it was important to leave my positive review as I would be happy to recommend them.

Lucie · 20 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi Lucie and thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron home at our development, Hockley Croft. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

Bought a luxury home from harron homes…

Bought a luxury home from harron homes in 2020 on hokley croft in boroughbridge there were several major faults with the house and after 24months of being ignored and with no reasonable effort to correct the defects we have had to spend over £6000 to fix the problems this company is a utter disgrace DO NOT BUY from HARRON HOMES!!!!!!

James · 20 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi James and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously.

1/5

Trustpilot

Updated Review

This is an update to my review dated 07/10/22Following my previous review, I have again emailed and left a further telephone message for the directors of Harron Homes to seek answers to the questions raised in my letters regarding the build quality of property and their handling of the latest incident which sees me, my wife and two children living in rented accommodation.Since moving into the property in September 2021 I have tried to contact the directors (either by letter, email or telephone) on 10 different occasions and have provided several photos. I have even offered to visit the managing director John Booth at the Chesterfield office on two separate occasions. Both the Rotherham Advertiser and Yorkshire Post have run articles about my property and our current situation. For whatever reason the directors and senior management within Harron Homes seem completely unwilling to respond or engage with me in anyway. Perhaps customer services can answer why this is ?

Chris · 19 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Dear Mr Lambert, thank you for your updated review. We are sorry you feel you have been unable to reach us, we have written to you today and hope to be able to resolve any outstanding queries.

1/5

Trustpilot

Harron Writing own reviews!

Harron are clearly writing their own 5 star reviews on Trust Pilot to bring there score up! We like the house however they don’t know what they are doing and how to manage people and their expectations.Offer customers a real view of likely completion dates instead of constantly disappointing them with your made up unachievable dates…Fix the snags and talk to your customers instead of doing nothing and ignoring them.If you decide to buy a house from Harron do so carefully and consider the extremely poor service both at a completion level and in the snagging stage.Once they’ve had your money be prepared to be ignored…

Simon · 18 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi Simon and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have spoken to our Yorkshire customer service team and are aware they are liaising with you at present.

1/5

Trustpilot

Horror Homes, cowboy builders to avoid at all costs!

We have been living, or should I say existing, in our house built by Harron Homes at Hockley Croft in Boroughbridge since December 2021. They started to fix some of the issues on our snagging list in Jamuary, but have not returned to finish the jobs off since. We have 90+ snags on our list and still no idea when they will be fixed despite numerous phone calls and emails to customer services. Our list has supposedly been sent to contractors multiple times but customer services never seem to follow up to check work has been booked in. This is the first home we have bought together and all we want to do is sell it and move on. Harron Homes do not care about making our home right, only about making money from unsuspecting buyers. Please don't fall into their trap, if you have reserved you can still pull out now. They're cowboys, they don't take any pride in their work and don't show any remorse for leaving buyers with shoddy houses. Avoid!

Elisa · 18 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Dear Elisa,Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have liaised with our Yorkshire customer service team and are aware they have been in contact with you to complete significant works on your property. We are genuinely sorry for the delayed previous encountered. Regards,Harron Homes.

1/5

Trustpilot

Awful house builder

Awful house builder, poor quality and dangerous.Customer service is non existent, they have no intention of putting right the faults. Do your research about this company and buyer beware!

Louise · 18 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi Louise and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have spoken to our Yorkshire customer service team and are aware they are liaising with you at present.

1/5

Trustpilot

See Anna Tims and the Guardian or the…

See Anna Tims and the Guardian or the Observer for a clearer picture than this site portrays. The reviews here reflect buyers/owners and people whom have visited the sites and are looking to buy. 5 stars depicts people looking to buy and whom have visited the show homes and houses, its not hard to get that right, even Harron can manage. 1 star are real buyers and owners, and honestly what you are left facing. Please do your research and look and listen to real reviews and owners, not people being asked to leave complimentary reviews for a hamper and favorable plot.

Chris · 17 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi Chris and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have spoken to our Yorkshire customer service team and are aware they are liaising with you at present.

5/5

Trustpilot

Perfection from day one!

We are buying a plot at the Shipley Lakeside and are being supported by Charlotte and Amanda. Since the moment we stepped foot on site for the first time we have been WOWED. Not only by the stunning homes and quality work, but by the attention to detail and amazing level of support from the team. I personally feel fully supported and that I can reach out to Charlotte and Amanda about anything and they will be there to help, as this has been the case so far. I feel safe and reassured that we are working with an experienced and genuinely caring team, which is a wonderful contrast to past experience that I can draw on. I couldn’t recommend Harron Homes more! Thank you.

Mr · 16 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your experience with us at our development, Shipley Lakeside. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Amazing homes, amazing team!

Charlotte and Amanda are the dream team!! They are both so wonderful and friendly to really help you through the buying process with Harron Homes. From the very first moment of seeing a show home, I knew I was in great hands. Myself and my partner has reserved a plot and everything was seamless. Amanda and Charlotte goes through everything with you from how the reservation agreement to house drawings. They explain everything really well with no complicated jargon and always make us feel welcome to ask questions.I know I’m in safe hands with Charlotte and Amanda! Their professionalism is outstanding and are such a credit to Harron Homes. I know if I have any questions or concerns, Charlotte and Amanda can answer them or find out information for me. If you are looking for a new home, I fully recommend Shipley Lakeside and Charlotte and Amanda to help you through the process.

Jacqui · 16 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your experience with us at our development, Shipley Lakeside. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

New Home at Shipley Lakeside

We completed on our beautiful new home at Shipley Lakeside two weeks ago and our experience so far has been very positive. The team have kept us updated throughout the build process and the sales executives, Charlotte and Amanda, are always very friendly and approachable. Any queries or issues have been dealt with promptly. Our impression is that they genuinely care about their customers and go the extra mile to make sure that everything runs smoothly.Our new home exceeds our expectations and despite the inevitable snags which occur in all new build properties the standard of finish is very high. The site team are always on hand if required and our snags are being addressed in an efficient manner. Ian, Ki and Dale are a pleasure to deal with and although they are very busy they are happy to give their time to discuss any concerns.Well done to all the team at Shipley Lakeside, you have a fantastic site, with stunning views and we hope to be very happy here for many years to come.

Rachel · 16 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your experience with us at our development, Shipley Lakeside. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

Customer service is terrible!!!!!!

Harron Homes Yorkshire Customer Service Department are terrible!!!! We have been trying to resolve issues following the purchase of one of their properties at Warren close in Pontrfract. They are not able to retain customer service staff so you agree with their staff to have things done. Then they disappear and you have to start all over again! Then they try to say they don’t have the details on their system and try to say your out of time. It’s appalling when you eventually get confirmation they will sort and then nothing for months. It’s a real shame they can’t just sort out the issues and leave the customers happy instead of frustrated!! I note they are getting some good ratings again. Perhaps they have got a new head of customer service. If you could please respond to my emails and complete the agreed issues that would be appreciated. Otherwise I will have no option but to review other options to get these resolved

Mr · 12 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi Brian and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have spoken to our Yorkshire customer service team and are aware they are liaising with you at present.

1/5

Trustpilot

If I could give no stars I would

If I could give no stars I would. This company is a disgrace. They put the completion dates back time and time again, original date July 2022, then October, then November. It isn’t even at first floor and any clown could see it will not be ready in Nov despite them confirming this 2 weeks ago. I can tell it’ll be 2023. They do not get back to you and leave you having to find short term accommodation over and over. Do not sign a contract with them unless it’s well underway unless you have no timeframe. They have all the power and don’t they know it. They are completely unprofessional.

Sally · 11 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Hi Sally and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our team is currently looking into your review.

5/5

Trustpilot

Buying a home at The Grange Shireoaks

I visited The Grange at Shireoaks recently. I was met by Julia who was really lovely she listened to me . I went in to inquire if there were any houses near completion . She was so accommodating and looked after me it’s a bit daunting buying a home on your home . I met the site manager who was also very good at explaining the process and showing me round .

Gillian · 11 October 2022 · Harron Homes Rossington

Agent replied · 10 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your experience with us at our development, The Grange. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

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Questions about Harron Homes

Which Harron Homes office has the most reviews?

Carlton has the most, with 1,391 reviews rated 4.0 out of 5, followed by Doncaster with 1,364.

Where are the Harron Homes offices?

The three Harron Homes offices, by town:

  • Carlton: Station Road, Carlton, Selby, DN14 9NS
  • Doncaster: Westminster Drive, Dunsville, Doncaster, DN7 4QB
  • Rossington: Pheasant Hill Park, Rossington, DN11 0TT

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