Harron Homes estate agents in Carlton, Doncaster and Rossington

★★★★★ 5/5

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Thank you Harron homes for building me…

Thank you Harron homes for building me a beautiful home great experience for start to finish sales have been fantastic and so helpful and the site team are just as brilliant and always there to help if any problems should arise.Shipley lakeside is fantastic family location to live and a must place to check out if think of buying a new quality home .

Michael · 10 September 2022 · Harron Homes Rossington

★★★★★ 4/5

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Shireoaks site on…Aug/Sept 2022mber

After visiting your Shireoaks site on several occasions I would like to say that your site representative Julia Partington is a superb ambassador for your company,throughout our meetings she has been friendly,courteous,extremely approachable and most knowledgeable with regard to your products that are available when selecting and decision making with regard to purchasing a new home with Harron Homes.A massive thankyou Julia your help has been so informative and helpful. Susannah & Arthur.😊😊August/September 2022

Susannah · 9 September 2022 · Harron Homes Rossington

★★★★★ 1/5

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4 years and still unresolved issues

I'm leaving this review in the hopes that it will spark some action from Harron to finally resolve issues that have been outstanding on the property since moving in over 4 years ago.A couple of days after moving in, we reported that one of the dry verge caps on the roof had fallen off leaving an open gap into the roof space. We raised our concerns that birds could get in and nest and that it needed fixing before they did......4 years on we still have dry verge caps missing and birds nesting in the roof. I've had to deep clean the loft a number of times of bird faeces etc. We are missing a complete shower in our en-suite bathroom, theres a tray but no cubicle or shower. 4 years with no shower in the en-suite! Various windows throughout the property were damaged at install or were the wrong windows and beading all together (we only found this out from the contractor who came out to measure up). This is to mention only a few of the outstanding issues. We love our home, the style of house, location etc but the aftercare and response to various communication avenues are close to none existent. Ours was the last property on the development to be complete so the sales office and site cabins were all fully demobilised when we eventually received our keys 9 months after the original completion date.We've been fairly relaxed with the lack of response or action to date but it has gone far beyond a joke and we will be looking to seek legal advice if things aren't resolved soon!!!

Luke · 7 September 2022 · Harron Homes Rossington

★★★★★ 5/5

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Sylvia was absolutely fantastic

Sylvia was absolutely fantastic. She helped us out no end. Was a little unsure of what we actually wanted but after all her help we found what we liked and didn't like from a property

Craig · 7 September 2022 · Harron Homes Rossington

★★★★★ 5/5

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Great service

Just completed on our new build property and with the help and support from Jo and the site team at heritage green, it was a great experience.Jo has been a dream to deal with and always helped answer any questions or concerns we had before and during the completion stages.Absolutely love our new home.

Jemma · 3 September 2022 · Harron Homes Rossington

★★★★★ 1/5

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Absolutely terrible after sales service

Disappointingly I’m having to leave such a negative review when I really didn’t want to. The house itself is nice and the sales team were very helpful. But I’ve given the customer care team almost a year to fort my issues and they have completely failed.Unfortunately the after sales customer care is so bad that it had completely changed my opinion of Harron homes and I would not buy from them again.They simply do not care about your issues and there’s nowhere near enough people to deal with all the issues they have - but yet they keep throwing houses up when they can’t Coe with the outstanding issues.It’s coming up to a year now since we moved in and we’ve still got around 10 unresolved issues.Customer devices just ignore email and if you do speak to them they avoid answering any specific questions and just blame ‘contractors’Last week I finally got them to reply to me on a complaint I have with my garden and they dismissed the complaint without even referring to the actual problem.I actually feel sorry for the customer care staff because nobody higher up will help them. It seems anyone senior thinks they are far too important to deal with lowly customers.It’s so bad I honestly can’t explain how useless they actually are.Houses look nice and luckily we haven’t got anything seriously wrong but it’s just the volume of small issues that they will not resolve for us

Richard · 3 September 2022 · Harron Homes Rossington

★★★★★ 5/5

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I cannot thank Harron homes enough for…

I cannot thank Harron homes enough for the great service we received.Sylvia was excellent with us during our purchasing journey,Sylvia gave us 5 star treatment and its now 4 weeks since we moved into our beautiful home, she still calls us, comes & knocks to check if we are ok and settling well.What more can we ask for?Super service and will definately recommend.Keep up the good work Sylvia👌(Thorpe Meadows)

R · 31 August 2022 · Harron Homes Rossington

★★★★★ 5/5

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Excellent properties and brilliant service

Michelle at Thoresby Vale could not have been more help. Thanks so much.

Michele · 31 August 2022 · Harron Homes Rossington

★★★★★ 5/5

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Would highly recommend

Really impressed with the style and finish of the houses with Harron Homes. Really attentive and proactive Sales Executives - Nicola and Caroline have both been amazing. Really helpful and on the ball, and never felt lost to fend for ourselves. Would highly recommend.

Hayley · 30 August 2022 · Harron Homes Rossington

★★★★★ 4/5

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Brilliant service all round

Brilliant service all round, from start to finish. Only thing holding this back from being a 5 star review are a few outstanding snags but these haven't even been raised just yet as we've only been in the house for less than a week. Great quality of build, thoroughly recommended.

Callum · 30 August 2022 · Harron Homes Rossington

★★★★★ 5/5

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Great so far..

I have just exchanged contracts at Bilsthorpe Chase and to date cannot fault the service I have received. Hannah, the sales executive, couldn’t have been more helpful, friendly, patient and informative, making the whole process so far a smooth and exciting experience. Hannah has remained professional, responding quickly to my emails and answered any queries I had, Having kindly assisted with the exchange of contracts, she has also provided me with regular updates on the building progress. Hannah introduced me to Tony, the site Manager, who kindly took me onsite to view and discuss the current and upcoming stages of my new home. Tony was professional, friendly and again most helpful. I’m looking forward to completion. Thank you both very much for your help!J.culley

Julie · 28 August 2022 · Harron Homes Rossington

★★★★★ 5/5

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Thanks you for your help

Rating only, no written review.

Juliee · 27 August 2022 · Harron Homes Carlton

★★★★★ 5/5

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We have bought a home on heritage Green…

We have bought a home on heritage Green and Jo O Niel the sales executive has been there on our journey and anything uncertain or not sure about she has been so helpful in finding out for us any way possible and if anything she is not sure about she will chase it up for you and find it out for you. Jo is so caring and understands how much your new home means to you and if you have any questions or change your mind (eg when you come to make your choices) she's always there to help.

Annette · 26 August 2022 · Harron Homes Rossington

★★★★★ 1/5

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Avoid Harron homes

Like countless others, we are experiencing very poor customer service and build quality. One of the snaggers of the company came out to repair some of the snags (we moved in on the 17th December). He said himself that they just want your money and try to get out of repairs as much as they can! I’ve reported a broken tile in the shower that we didn’t find in the first 7 days as it was right in the corner but Harron are absolutely refusing to even give us 1 tile it’s absolutely laughable. You pay for quality and honestly they are over priced for what you are actually getting. They promise you the world when you first reserve but once they’ve taken your money, that’s it. I am on the Thorpe meadows site in Holmewood as I’m sure Harron will comment on here to identify. I am currently emailing back and forth with your ‘co-ordinator’. It’s sad that people genuinely don’t want to give people their dream home as we’re promised in the beginning. We’re finding more things wrong with the house every day as it’s not possible to find everything wrong with the house in the first frantic 7 days of moving in and sorting everything. Save yourself heartache and buy a much cheaper property and do it up yourself!

Izzy · 26 August 2022 · Harron Homes Rossington

★★★★★ 1/5

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Poor Customer Service & Poor Quality

I completed in March 2022, upon collecting the keys, it transpired the property was actually not complete from a decor perspective and the garden was incomplete. The Sales lady who handed the keys advised the garden could not be completed due to the rain, whilst the Site Manager advised it was as a result of no turf and lack of staff. I had an extensive list of snags which I have had to battle to have resolved. Harron Homes made appointments for the work to be completed, but the respective workmen/people have failed to show up. Harron Home have advised me, in the current climate it is difficult for them to find tradesmen - this work is outsourced by Harron Homes. When I have had poor quality of work completed, Harron Homes have actually advised that they cannot say much to these tradesmen else they will down tools and find work at another site! However, I still have work which is completed. Despite reaching out to Harron Homes on a regular basis on email, nothing has moved forward. In fact, it has ended up going back and forth between Customer Services and the Site Manager, ultimately leaving me with no choice but to start legal action. Harron Homes, have also twice failed to acknowledge an email regarding legal action. I have had numerous unanswered emails from both the Operations Director, Site Manager and Customer Services.I regret purchasing from Harron Homes and highly recommend not purchasing from them. The above is the tip of the iceberg which I have faced with Harron Homes. Unfortunately, until this is not resolved, I have to deal with Harron Homes. The bottom line with Harron Homes is they do not care once they have completed on a property and will come up with excuses or ignore customers. This company is not fit purpose and should not be trading, nor be building houses.Update: Thank you Harron Homes for your reply, however there are no messages in my inbox.

Ashna · 24 August 2022 · Harron Homes Rossington

★★★★★ 5/5

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Shipley Lakeside, Derbyshire

Shipley Lakeside We are at the very early stage of buying our home but the friendly, knowledgable site sales staff, Charlotte and Amanda, have been extremely helpful and it's been a pleasure talking with them and getting the buying process underway. They've arranged for us to meet the site manager and we're not sure you're offered that opportunity by other builders. We can't wait to move into our new home.

Ann · 22 August 2022 · Harron Homes Rossington

★★★★★ 5/5

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Design & Location

We are pleased with the design of the house and the location. The staff are helpful and friendly.

Steve · 20 August 2022 · Harron Homes Rossington

★★★★★ 5/5

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Friendly, knowledgeable and attentive

Just returned from the sales office at THE GRANGE, SHIREOAKS and can not praise their sales representative, JULIA enough. Her friendly, knowledgeable and attentive manner made our whole experience pleasurable. She was able to answer all our queries, put our minds at ease and allow us to look forward to purchasing a new home with this company.

MRS · 19 August 2022 · Harron Homes Rossington

★★★★★ 5/5

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Extremely helpful through a very…

Extremely helpful through a very stressful process. I always felt informed and supported.

Customer · 13 August 2022 · Harron Homes Carlton

★★★★★ 5/5

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Shipley Lakeside

We visited Shipley Lakeside on Friday for our pre-plaster appointment and look around our plot. We were greeted by the friendly and professional Charlotte. We got to look around the plot to check the electrics were in the correct places. Charlotte was very thorough and knowledgeable. We have had a really positive experience with both Charlotte and Amanda from the sales team. We have met Ian the site manager a couple of times and he has also been very helpful and knowledgeable. We are very excited to move into our beautiful home!! The location is absolutely beautiful with amazing views. We can’t wait to bring our family up there!! Thank you to all Shipley lakeside team for all your hard work and the amazing customer service we have received!!A final mention about Charlotte. Charlotte has been our main port of call. Since joining the team earlier this year I’ve been really impressed by her work ethic. We’ve been watching our house from afar being built most evenings and every time, both Charlotte and Amanda have been in the office grafting, often after hours. You can see how they are both dedicated to the job and wants to make sure the customers are happy.We look forward to moving onto the care of the site team and would like to thank Charlotte and Amanda for their support over the last few months.It really is our dream location.

Alex · 13 August 2022 · Harron Homes Rossington

★★★★★ 5/5

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Probably the best experience I’ve had…

Probably the best experience I’ve had with purchasing a house. This is our 4th new build and Harron homes have been far the best. Nicola at the Hawthorns has been fantastic, very helps and very professional. Can’t wait to move in

Alex · 6 August 2022 · Harron Homes Rossington

★★★★★ 5/5

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Great experience at The Hawthorns

Great experience at The Hawthorns. Really helpful sales staff, Nicola has been fantastic, nothing too much trouble. This will be our 4th newbuild and have to say have never been given so much information before. Really looking forward to moving in.

Sharon · 6 August 2022 · Harron Homes Rossington

★★★★★ 5/5

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We visited the Pocklington development

We visited the Pocklington development. Jeanette was superb. After just going to the Bellway sales office, Jeanette was a refreshing change. Honest, open and welcoming. Customer service is not what it used to be but Jeanette restored our faith!

Wam3006 · 1 August 2022 · Harron Homes Rossington

★★★★★ 4/5

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A very good experience with the girls…

A very good experience with the girls in the site office, we was looked after and kept informed throughout.A little delay on the moving date.Overall good.

Philip · 1 August 2022 · Harron Homes Rossington