Harron Homes estate agents in Carlton, Doncaster and Rossington

★★★★★ 5/5

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Thorpe Meadows

Jeanette at Thorpe Meadows is wonderful! So helpful and knowledgable - provided us with as much information as possible and made the experience of visiting show homes so easy and enjoyable. Jeanette was so friendly and put us at ease, really positive experience! Thank you so much Jeanette ❤️

Charlotte · 18 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Brierley Heath,Skegby

The sales agent,Julia,was brilliant & so enthusiastic about the location of the property in which we were interested.She made us feel right at home & was really helpful & informative.Having viewed a Harron Homes development elsewhere & been impressed by the quality we made a reservation there & then.

Edward · 17 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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High Gables

High GablesSince our very first visit to Harron Homes at Pocklington to purchase our new home, we have had a fantastic service. Both Sally and Dan have remained professional throughout and provided us with updates on their progress, whilst supporting us through our own sale. I cannot thank them both enough for their support and kindness.We are hopeful to be in our new home in July and we remain confident that the last part of our journey with the team, including Ellie, remains as positive as we have had to date.

Kate · 16 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Friendly, helpful staff. Beautiful house

Lovely friendly ladies in the sales office. All very helpful service with a smile. Thank you very much to Michelle who we met first, helping with choices of house, keeping in touch and informing us all about the houses available, showing us round, giving lots of useful information about the site, and getting things sorted during the initial purchase process before she moved to another office. Thank you to Sylvia who gave us lots of further useful information when we went round our chosen house post reservation. Thank you to Julie for being there on the pre move visit and first day helping us to sort things out. And thank you very much to Meryl for efficiently sorting all the important admin prior to moving in and ensuring snagging got done. We are very pleased with the house so far. Few snagging issues were sorted either before moving in or a few days after. Very minor snagging left after less than a week. Beautiful house on a beautiful site, Thoresby Vale.

Caroline · 15 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Just moved into our new home

Just moved into our new home - high spec, smooth process with hardly any issues. Would highly recommend, Caroline and Janette at the Hawthornes, Carlton have been great throughout the whole process! Thanks again.

Eleanor · 15 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Customer Care That Wont Be ForgottenFrom the first moment I met Charlotte

From the first moment I met Charlotte, she made an instant impression on me and my wife. She was eager to fill us with information of what she had to offer us ,very polite very cheerful and very informative Charlotte had the time and patience to make us feel comfortable to ask many and any questions we wanted. Charlotte told us what she could offer us and when asked for boundaries and if we could have extra fencing ,made it clear and explained why we couldn't, I felt Charlotte was honest with us , which we appreciated. On our 2nd visit nothing was too much trouble and was just as welcoming again, showing us again around the new builds and I felt it was very helpful to re-view the properties, also giving us the opportunity to think of anymore queries we had. We ourselves did have a little problem, Charlotte did her best to rectify the situation and told us it was beyond her control, but after several phone calls and a little bit of pushing ,and time, she got the call and answer we was hoping for Charlotte was so excited for us . We would like to thank Charlotte for going beyond and pushing the right buttons for us to get what we wanted,Our time with Charlotte was not what I've ever experienced before whilst viewing new builds in the past or present time and can't thank her enough for this informative experience ,she has promised to keep us updated and keep nudging us along ,as for customers care Charlotte has been first class.Thank you so much

Ian · 14 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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So good we did it twice

So good we did it twice! Purchased our second with Harron Homes the York Vale, Howden. Sue has been very helpful in answering many questions, giving advice with her friendly customer service. This has made the whole experience positive. This has led to us buying our dream forever home! Thank you so much!

Ben · 13 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Had a great experience at Victoria…

Had a great experience at Victoria heights. We meet Jacquie, wonderful person, great knowledge, we were sold on plot 193.

Rajvinder · 11 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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BILSTHORPE CHASE

Today we have reserved a plot at Bilsthorpe Chase,, Hannah has been so helpful. It’s a big thing buying a new house lots of questions and advice needed along the way and Hannah has made the journey simple … quick replies to texts and emails to helping us pick great choices. We looked at a few developments in the area and Hannah has definitely been stand out in her knowledge and professionalism… thank you for helping us get this far ☺️

Sara · 11 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Both Hannah and Julie have gone the…

Both Hannah and Julie have gone the extra mile to help me with my reservation. Nothing was too much trouble and plenty of cups of tea! So far so good.

Colleen · 11 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Fantastic buying experience

The lady at the sales office- Jacquie at Victoria Heights, Fixby has been very helpful and supportive throughout the whole buying process. We always felt welcome when we needed some advice or help and she was always approachable.We got regular updates fron Jacquie and she has been open to any questions we have even after sale. We absolutely love our new house, thank you Jacquie and thank you Harron Homes!

Pantea · 11 June 2023 · Harron Homes Rossington

★★★★★ 1/5

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Builders urniating on fence

I wouldnt even rate Harron Homes.Homes have been built near our house. The builders have broken the fence, while laying down new grass and one builder actually urinated on the fence, when reported to the site manager. What kind of site staff do you employ? Do you vet them?Now we have a broken fence. We have emailed and no response has been received. Action is required from Harron Homes to fix the fence.Please contact me for my details.Thank you

D · 11 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Friendly helpful staff

Sally was really friendly and full of on energy, creating a really happy and exciting feeling in the show home. Which I haven’t experienced in many others before. She was very knowledgable, excellent at explaining the different housing options for me and my partner in Pocklington. She was very patient and thoughtful allowing us to chat through our position. Unfortunately myself and my partner have decided to stay near Howden, however if we had decided to move to Pocklington we would definitely go back to see Sally.

Katie · 11 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Great customer experience

Great experience, Sally was professional, knowledgeable and honest. Made us feel at home whilst looking at New Homes.

Patrick · 10 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Staff at Victoria heights are welcoming…

Staff at Victoria heights are welcoming and friendly. We reserved after visiting big shout to Jacqui and Amanda for all your help and letting us have a poke round the unbelievable show home there

John · 8 June 2023 · Harron Homes Rossington

★★★★★ 1/5

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Moved in our home in October and had no…

Moved in our home in October and had no water pressure. I have been back and forth with Harron Homes to get it fixed and still no luck as they pass the blame to Yorkshire Water despite me having video evidence and a report from Yorkshire water to state its the pipework in the ground UNDER the house. I can only run one tap at a time, so if you have a shower you cannot use the kitchen sink, if the washing machine is on you can't use a sink etc. I have 2 kids under 2, how the water even passed the inspection is a joke.Still have other outstanding snags awaiting to be fixed. The archway on our salcombe and brickwork is shocking, yet people who have moved ins after us have had there's sorted and yet we are still waiting.Plot 68 - far grange meadows

Jenna · 7 June 2023 · Harron Homes Rossington

★★★★★ 2/5

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Wyndthorpe chase

We moved in oct 2023 and had a fair few issues regarding wrong wardrobes faulty cooker hob poor finish to walls and the screeding cracked all through the kitchen resulting in new flooring but that was nothing in comparison to the drainage problem in the back garden, upon viewing the sales team assured me the garden was going to be levelled out we stupidly took his word for it and our garden has been soggy and when heavy rainfall flooded which has gone through our fence into the back gardens of other houses at first things were ok they came to put another land drain in but then filled it back up with the clay that our turf was laid on no one is now accepting any responsibility and we are constantly fobbed off by customer service. Our back fence is also 5ft 4 instead of 6ft. The garden is a mess. Each house along my side has the same flooding issue and have pursued court action. Just be careful and don’t rush in like we did. I feel like we didn’t get the dream we were sold and it’s been a very stressful time.UPDATE- of course it meets requirements now we had to higher it ourselves I will upload photos to follow this as yourselves are very good at lying

Kelly · 5 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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5⭐️ service at Bilsthrope Chase

Hannah at Bilsthorpe Chase has gone above and beyond to help my fiancée and I reserve our dream home with Harron. From the moment we first walked in the sales office last year we really felt at home and that feeling has continued ever since. Thank you so much for helping us along the way and guiding us through the process. It really has been a pleasure and we can’t wait to move into our Harron home!

Dom · 4 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Victoria Heights

Excellent show around today, show home is beautiful and Jacqui provided details for us to take home and think about our next steps.

Helen · 2 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Second visit today at Victoria Heights…

Second visit today at Victoria Heights and was extremely pleased with our show around at The Windsor. Jacqui was professional through experience and we can’t wait to move into our new home.

Jodie · 2 June 2023 · Harron Homes Rossington

★★★★★ 1/5

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The Brambles

I have lived in my Harron Home for almost 8 months. Following an initial flurry of builders repairing numerous snags, we have since been left with an outstanding list which they are reluctant to do. Following 8 weeks of waiting, a site manager turned up and was aggressive, rude, and unprofessional & refused to even investigate. Now going through the NHBC process. I would never ever buy a Harron Hell Home again, and would NOT recommend.

Charlotte · 2 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Hannah at Bilsthorpe…

Great service from Hannah at Bilsthorpe in the sales department when we secured our new home. She was friendly and helpful, and took us through the whole buying process and aftercare. Hoping that we get the same service after we've moved in.

Mr · 28 May 2023 · Harron Homes Rossington

★★★★★ 5/5

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Jane is awesome

Jane has made our experience with buying an easy process. She is reliable and friendly always ready to help. We have been able to select our flooring and have the plot we wanted at Highfield Manor.Looking forward to moving in.

Kat · 27 May 2023 · Harron Homes Rossington

★★★★★ 1/5

Trustpilot

One huge joke

(I started typing and realised it would have been better, easier and shorter to type the stuff that is good with our experience of harron homes.... sales. Great sales advisor. Stops there.) They try making out that trying to put the snags right is them being flexible and approachable. Shouldn't have the 139 snags that were found in the first week to start with! Plus the additional found thereafter. They don't 'liase ' with you. You are told what they will and won't do, no compromises. 43 they accepted. Apparently wonky walls dont count!, ! Windows not being air/noise tight, emergency call out for no hot water takes 11 days, for them still not to show, fire exits jammed, windows and radiators appear second hand, every form of site rubbish you can imagine buried in your front and back garden, too be told its not their responsibility to clear it up, then when argue enough for them to do it, its them doing you the favour. Contractors dont show up on appointment dates, if youve been told their even coming, for lack of communication. And when you then decide your not hanging around to see if anyone shows, your to blame for work taking so long. Apparently a text is too much. 2/3/4 weeks notice of availability and you're still chasing up 24 hours before to see if you've got to babysit contractors on your days off. Then show up for 4-5 hours a day, breaks are longer. Plans that they messed up on but they have to stick to 'planning' but can bend at their own will as and when. Wrong batch tiles. Plaster work they've based on rivers. Paintwork that's only done to arms length, if that. Gloss work covered in dirt, dust and materials. Nearly every window or doors, scratched, marked or chipped. Doors cut short( over 2 inch) then the whole frame taken out, shortened, to save costs on a new door. (Gap now hiding behind door frames) dirty carpets for shoes being walked through. Never heard of cleaning up after themselves. Top it off, your items aren't covered or protected, unless done so by yourself. Pictures, artwork splattered with paint. All new furniture now damaged, dinted, chipped and marked, where they've worked around them.Top soil isn't needed apparently for your turf to grow. Roll it out on some sand and its all good! No border, no edging, placed flush to you bricks, all dead. But it's you not caring for it enough. I could go on and on. Unless a sign a goes up in your window, you dont exsist. 2 days of poster and phones and emails miraculously, start working again. Aftercare and customer services only seem to beable to write to these reviews. Its more than you get after theyve had your money. All you are told for bad workmanship is 'the times have moved on and it not like it use to be'. That your standards are too high and its 'man made' so these faults are natural. It has to be a harron homes clarified 'defect' for it to be even contemplated. Do not expect anything less than heart break and disappointment and you'll be OK.Worse decision we ever madeReceived an automated email back asking for information about our plot and location. No follow up. No communication after this. This is how much they care for their own reputation. Poor workmanship. Poor communication. Just take your money elsewhere!

Mrs · 20 May 2023 · Harron Homes Rossington