Harron Homes estate agents in Carlton, Doncaster and Rossington

★★★★★ 5/5

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Shipley Lakeside

We are currently purchasing our new home at Shipley Lakeside. What can I say both Sarah and Charlotte are brilliant. Both very customer focussed, no question too much trouble to answer. Very informative, welcoming and friendly. Made us feel very special today when we went in to reserve our new home. Cannot wait to take possession of our new home and enjoy the peaceful setting at Shipley.

Customer · 30 July 2023 · Harron Homes Rossington

★★★★★ 5/5

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I encountered a wonderful Sales…

I encountered a wonderful Sales Executive by the name of Julia Portington. She was super helpful and provided all the necessary information we needed about the homes we showed interest in. Her experience and knowledge in the market came to bear and this gave us assurance in choosing Harron Homes. Looking forward to getting a new home with this development company!Paul

Paul · 25 July 2023 · Harron Homes Rossington

★★★★★ 1/5

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They Only Care About You Pre-Sale

Note that almost all positive reviews are before sale and before house is handed over. House delayed from Feb 2022 to end of September. A period of lies, frustration, and stress. Received keys very last day of mortgage extension. Almost one year later, snags remain. House finish is absolutely awful. High turnover of staff at all levels leads to poor service for us. X4 site managers in that period. X6 sales staff replacements. I would look for a company whose reviews are not manipulated by non-customers.Harron Homes now claim they cannot find me in their system, despite supplying correct full name, mobile number, site, and plot number. They claim to have sent me a private message tonl resolve the matter, which they have not. Thisnis the fastest Harron Homes have ever responded, because they only care about inflating their review score.

Andrew · 24 July 2023 · Harron Homes Rossington

★★★★★ 5/5

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Quality houses with great sales representatives

Sales person at Harron Homes Julia Portington she is a lady superstar. She helped us to sort many things. She is amazing. These houses are built to quality and spacious. Eagerly waiting for our new home.

Preetam · 22 July 2023 · Harron Homes Rossington

★★★★★ 3/5

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My fourth update buying a house Harron Homes Pocklington

This is my fourth update. We have moved in and love the design of the house and the estate is well laid out. But we have the inevitable snags, mostly cosmetic and some an irritating lack of care in finish inside and out. We have not found anything serious to date.Our final review score will depend on how well and how fast Harron Homes sort out the snags. Houses are hand made many by many trades so there are bound to be some issues. So what do I mean? The internal minor plaster and paint finish are being sorted out as I write. We had a minor internal leak that was sorted. The rear lawn has a marked hump in it because the pile of top soil was not leveled after construction. The lead flashing around the bays windows and kitchen pod is poor. The brick work needs some tidying up and minor pointing, some down pipe are missing cowls where they enter the drains. Next doors roof down pipe is not connected to a drain so will flood the space between the houses. Some windows and doors need adjustment to close easily. The many manholes vary in level and squareness to the building. The bathroom sinks are not fitted square to the base units.So nothing like some other Harron Homes owners have experienced and all easily fixed. So lets see....our fantastic sales office person, Sally, has left. She really cared about customer service so we will miss her.

Miles · 20 July 2023 · Harron Homes Rossington

★★★★★ 1/5

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Good plot in a pleasant location and…

Good plot in a pleasant location and good sized house. But the finish and attention to detail are abysmal! Even worse the customer “care” will do everything possible to avoid any responsibility and leave you feeling it is your fault. 4 months later and my jammed window (amongst countless other window faults) is not fixed. Even worse they consider the matter closed even though I reported it on the original snagging list. I cannot even open it. It’s covered with some strange sticky substance that has discoloured over time. A few workmen have come out saying it needs a new sash as they saw a crack but then the site manager Matt Pendlebury came out and said it just needs adjustment. I’m due to have shutters fitted but will now have to delay them, having waited 12 weeks already. I haven’t even used the room yet (biggest in the house) and have zero furniture in it. Ford windows have been out to replace some damaged beads. But they scratched the glass in doing so on two windows. They apparently deny all responsibility, despite me putting it on the job sheet and sending photos to customer care straightaway. There is no manager to escalate or complain to either. I feel sick to the pit of my stomach. In IMO buyers should only pay 75% upfront, with 25% held in a solicitor account. Then only released after all issues are resolved. That would hold these shoddy builders to account and force them into providing after care and take responsibility. I cannot think of any other solution to the total absence of professional pride in what will be their customer’s most expensive purchase of their lives.

Jonathan · 19 July 2023 · Harron Homes Rossington

★★★★★ 1/5

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Absolute shocking aftercare

Absolute shocking aftercare. Be very very careful when dealing with Harron Homes as they will not resolve any issues and will just tell you to seek legal action. We have just discovered a public drain that's full of bricks, concrete and rubble left by the builders which has now started causing drainage issues and is too deep and too narrow to get inside and try clear the debris. Even with photographic evidence Harron Homes have denied it's them even though its the same bricks that the houses are built from. Totally unprofessional and disgraceful. Would I recommend Harron Homes, absolutely not! Stay well clear.

Tony · 18 July 2023 · Harron Homes Rossington

★★★★★ 1/5

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6 year review, think very very very very carefully before buying from this dishonest bunch.

We moved onto the Hazelmoor Fold development in December 2016. After the initial good experience of agreeing to purchase the house (Market value part exchange, lots of extras included, good communication) things started to go downhill. - The solicitor provided by Harron Homes was shocking, I did a lot of her job for her, she had zero clue what was going on. - Move-in Dates kept being pushed back, the initial advised date was September 2016 it ended up being December 2016, we were told if we did not move then (3 days before Christmas) they could not give us another date as other homes would take priority in being completed- We moved into a house with more snags than I care to think about, and we spent Christmas in a home with no cavity wall insulation (no this was not a one-off, at least 2 other properties on the same phase were the same) and only one radiator working in the lounge (we had to get an electric heater to keep the room warm) - No sound insulation anywhere in the house (again not a one-off we know of many others on the estate)We spent the next 3 years chasing snags and issues throughout the property, customer service was absolutely abysmal, some examples of the brush off's we got:- A garage is not a liveable space and therefore a wall that was like a waterfall whenever it rained was not considered a snag and would not be fixed.- Poorly fitted hockey sitcks for utilities was not their issue to resolve I would have to speak to the energy companies and pay. - Squeaking poorly fitted staircases could not be replaced and had to be repaired (4 attempts later and resorted to fixing myself)- Failed and squeaking floors is just part of settlement and not classed as a snag (despite it being agreed it was and after several attempts of Harron to repair they decided it was not their issue)We had some serious problems with the property (I do not class these as a snag as they are far more serious), here are just a few: - No Cavity Wall insulation - No Internal sound insulation - Water Ingress to the property in several places, upon investigation it turned out the cavity wall trays and weep vents were all blocked due to lazy and sloppy Brick Layers - A Roof that needed to be replaced as it was neither clipped or pinned (This was every single property on the estate) - Several Leaks resulting in two instances of flooding - Poor pointing all over the property resulting in the whole property and garage having to be repointedThere are far more issues than this, I think I counted in excess of 150 (I am not including things like poor paint finish here)6 years on and all I can say is that if you want years of stress then buy from Harron Homes but be ready for a fight to get the home they promise and you deserve. The poor workmanship (I swear I could and have done a better job on stuff than these guys) substandard quality materials and just general neglect and lack of attention to detail by both the tradesmen (and I used that word loosely) and the site management beggars belief.I am currently in the process of having staircases renovated, we still need floors fixed and sound insulation added, and the kitchen is starting to show signs of failure. Every time I start a job I just find more poor quality and bodged workmanship everywhere.For us the only thing keeping us here is the amazing area, and the fact that we do love the design and layout of the house.Plot 39 Hazelmoor Fold BlackleyUpdate 28/06 - So Harron Homes Challenged my review as not genuine, and after providing evidence in regards to this, they have not even gotten the decency to even respond to my review. Amazing how they treat their unhappy customers and make them even more so. We have tried to raise complaints in the past which just get ignored, and now they are ignoring my very true and very frank review. Way to go!!!Update 18/07After being asked to contact Yorkshire Customer Services in regards to this review, I have now done this twice with no response, Harron Homes, Absolutely amazing as usual!!!

Mr · 18 July 2023 · Harron Homes Rossington

★★★★★ 1/5

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Lovely house but the after care is awful

Lovely house but the after care is terrible. 3 years after purchasing and still jobs outstanding. Some jobs they have outright refused to do despite several conversations. When they finally do turn up to do the snagging jobs they are to a poor standard. Be warned if you buy a Harron Home make sure the snagging is completed before moving in if possible as the work will never be completed to a high standard.

Consumer · 14 July 2023 · Harron Homes Rossington

★★★★★ 1/5

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New build delays

We signed up for a house on Hockley croft back on March 22. We were told that the plannedcompletion was to be by the end of July.After signing and selling our house down south we had to move into temporary accommodation which was static. We could not rent a house due to landlords requiring a 6 month contract.No work was done on the house until June/July with excuses of running out of materials,notenough staff and staff on sick leave. Once the work commenced it was very slow with very little update and we were constantly ringing and leaving messages. They would give us a completion date and then tell us it will now be the following month. That went on for 8months and we finally got in on April 23.The company did not care what they put families through and all that we wanted was them to be honest with us. That way we could have rented for 6 months somewhere comfortable. The girls in the sales office were not to blame and only passed on what they were told, in fact they have been very sympathetic to our plight and understand completely about ourfrustration.The site has had 4 site managers that we know of which shows that all is not well. Howeverthe latest site managers appear very proactive and cannot do enough for us in view of whatwe have had to go through.I just hope that the after sales service is better than pre-build.

Barry · 9 July 2023 · Harron Homes Rossington

★★★★★ 5/5

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Fantastic customer service

We have just purchased our beautiful new Harron home at The Brambles Retford, fantastic customer service from Penny and Karen in the sales office and great communication from Paul and Simon on site. Build quality is amazing, one of the best new build properties I have experienced! 100 percent recommend.

MARK · 9 July 2023 · Harron Homes Rossington

★★★★★ 5/5

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We have had an excellent experience of…

We have had an excellent experience of harron homes and this is down to Julie at the Paddocks.She has been so professional and helpful from the start. Julie has always put us at ease and been friendly, she communicates and keeps us up to date when needed and this has been very valued. Overall a very positive experience and would definitely recommend. Sarah & Adam

Sarah · 9 July 2023 · Harron Homes Rossington

★★★★★ 5/5

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Viewed show home today

Viewed show home today, lovely home. Jackie was knowledgable and helped answer any questions we had. Considering putting ours on market but decided fixby is too far out.

Malcolm · 7 July 2023 · Harron Homes Rossington

★★★★★ 5/5

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Beautiful houses, fantastic customer service, dream deals

I have spoken to Harron Homes on several occasions and Sue has been helping us throughout.We have now reserved our home with Harron Homes and are over the moon! The homes are beautiful and cleverly designed. The customer service has been fantastic throughout and nothing has been too much trouble. The deals have been enabling for our lifestyle requirements.We have felt valued through out and cannot wait to move in! Thank you Sue!

Felicity · 5 July 2023 · Harron Homes Rossington

★★★★★ 5/5

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Harron Homes Fantastic Experience

A bit of recognition for two or three people that have gone above and beyond for us, and we haven’t even purchased yet. The difference between the experience we’ve had with Harron Homes sales and some of the ‘top players’ in new build homes is quite significant and that’s across probably 4 sites and three builders. Julia at Brierley Heath & Hannah & Julie at Bilsthorpe chase have been absolutely fantastic. They’re helpful, they’re responsive, they never get frustrated with our questions and multiple visits, they’re informative, chatty, nothing is too much trouble. So to Harron Homes these people are an absolute credit to you and you are getting the sales process absolutely right, we have experienced a few highs and lows in our search but always leave your sites feeling reassured and positive. Thank you (& Julia I told you I’d get round to doing this :) )

EMMA · 5 July 2023 · Harron Homes Rossington

★★★★★ 5/5

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Riverdale Park Excellent Experience

Customer service at Riverdale Park Doncaster Ms.Michelle Ellis been very helpful,since day one constantly serving outstanding service.Thank you

Hallow · 4 July 2023 · Harron Homes Rossington

★★★★★ 5/5

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We have completed today at Oaklands…

We have completed today at Oaklands Heath. Jacquie as usual was excellent in the house tour before passing the keys to us..I must add Harron homes and Jacquie and Sheridan and Amanda in particular have made the whole transaction stress free and a pleasant experience

M · 30 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Home tour at Victoria Heights…

I did my Home tour at Victoria Heights today. Jacquie, as always, has been extremely helpful explaining all the things. Looking forward to my completion tomorrow.

Manish · 29 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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The Hawthornes, Carlton.

We are days away from completing our move to The Hawthornes in Carlton and I have to say dealing with Harron Homes has been a great experience. Janette and Caroline at the sales office have been very attentive and willing to go the extra mile to make our move as easy as possible. We decided to part-exchange our house and the whole process has taken around 3 weeks from start to finish. Harron Homes and the team at Carlton were efficient to deal with and very friendly, would recommend.

James · 28 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Bilsthorpe Chase

We’re really happy with our home at Bilsthorpe Chase. We’ve had great service from everyone here, in particular Hannah during the presale period and Paul post completion.

Jade · 26 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Just bought our first house with Harron…

Just bought our first house with Harron Homes at Far Grange Meadows and so in love! Destiny on the sales desk was amazing start to finish and the whole site team we have interacted with on site have been lovely and helpful! The house is beautiful and we moved in without any delays or setbacks and with a part exchange process that was stress free! So pleased, Destiny is amazing!!!

Gemma · 26 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Beautiful homes

We been to harron homes at Shipley lakeside, what lovely people Sarah and Charlotte are, made us feel welcomed as soon as we walked through the doors, lovely atmosphere and beautiful show homes, we have reserved our new home today and looking forward to working with Sarah and Charlotte more. Thankyou for helping us pick our forever home Mark & katrina

Katrina · 24 June 2023 · Harron Homes Rossington

★★★★★ 1/5

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Sell you the dream, you live the nightmare

8 months ago we moved into our Harron Homes brand new Windsor (plot 62) on the Kingscroft estate in Killinghall (Name is Holden, before HH say they can’t find us from the details provided!) From day one we have had issue after issue. Moved in to a filthy house, there was a nail sticking up out of the grout in the dining room tiled flooring, which my son caught his foot on. Our snag list has been particularly slow in getting traction and dealing with one very rude customer service rep has been painful. The site is a mess, roads constantly being dug up. We currently can’t access our drive, or our road for that matter. This is because the main pipes were under residents driveways and not the road! We have had lots of reassurances the work will be completed by x date, that date never gets hit, we are now on day 15 and still can’t access our road or house. It’s dangerous taking our daughter to school with no safe pedestrian place installed. Thankfully we don’t have children in pushchairs or are disabled, otherwise we would have been completely stuck. It’s too much, the company do not value residents at all, they do things quick and dirty to get their hands on your money. After 8 months, I want out! I hate it here, the whole experience has absolutely pushed my mental health to its limits! But Harron wont give two hoots about any of that! Please do not buy from these people!

Mrs · 21 June 2023 · Harron Homes Rossington

★★★★★ 5/5

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Third update on buying a Harron Home, High Gables, Pocklington

Well this is my third update on buying a Harron Home in Pocklington. We are nearing completion and visited the house last week whilst there was still some work to do, such as turf the garden and put in an external socket that had been missed. The house has not been snagged by HH yet, that happens this week, but so far we have seen very little snag wise and I feel confident that Sally and Dan will sort everything for us. They both clearly care about customer service. What have we seen.... well there is a scratch on one glass door and the lead flashing above the bay windows needs tidying up and the garage needs a bit more finishing.

Miles · 19 June 2023 · Harron Homes Rossington